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Quick Install! | LeafFilter North review from Rochester, New York

We received a call within hours of posting our request on Home Advisor. A salesman arrived promptly the next day at the agreed time and delivered an informative, low key presentation, even with samples of competing products. The high quality of the LeafFilter product was obvious. Installation was done within 3 days by a two man crew. 180 feet of gutter cover was installed on our two story Victorian home in about 4 hours. Quiet workers who cleaned up totally after the job. The cost was not cheap but we firmly believe you get what you pay for. -John P in Rochester, NY
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1555176 Review #1555176 is a subjective opinion of poster.
Reason of review
Good quality
LeafFilter North's reply to:

Terrible product | LeafFilter North review from New Albany, Indiana

Jeffrey – We have forwarded your comments to our corporate service team and will have someone reach out to you shortly.
Review
#1539546 Review #1539546 is a subjective opinion of poster.

Had them installed 2 years age and they look terrible. Seams are rising up and have had numerous people in subdivision comment on them.

Have been lied to twice by the sales people about the product. Would not recommend this product to anyone and as a matter of fact I've done so

LeafFilter North's reply to:

Missleading, salesman was deceptive | LeafFilter North review from Township 10 Lemley, North Carolina

We have forwarded your comments to our service team and invite you to evaluate the LeafFilter system to see how it performs. Our team will reach out to learn more about your experience.
Review
#1535266 Review #1535266 is a subjective opinion of poster.
Cons
  • Product or customer service
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • fail

Update by user Jun 17, 2019

It has rained a few times now and so far the gutters seem to be working, this fall will be the real test. A person was sent to look at the job and assess the problem.

He seemed knowledgeable and stated he would send a report to the office. That was almost a month ago. I waited for the company to contact me but no one has called. I called the company and was told someone would call me back.

That's been over a week now and of course no one has called me. I would not recommend this company or use them again simply because of the customer service. I don't expect the company to do anything to resolve this situation because they have already been paid for the work they did. I would suggest if you use this company, don't pay them until you are satisfied with the job.

I don't feel like this company is honest or trustworthy. Be careful and use caution with these people.

Original review posted by user May 15, 2019

Salesman never stated that gutter would not be replaced on the sunroom, never showed me the sketch he made until after the install. When I questioned him about why the gutter was not replaced he tried to blow it off and said the sunroom would not hold a gutter.

When I told him there was a gutter there now he started saying you couldn't put a real gutter there, and called what I had installed there over a year ago a *** piece of junk gutter that should be taken down and thrown away. If he had made that comment before the install I would have canceled the job completely !!!!! The gutter that's there works just as good as any but dose not match the rest. Teach your salesmen some manners!!!!!!

They can leave the arrogant northern attitude somewhere else, I wont tolerate it. As for the sunroom not holding a gutter......if your installers are that bad, get new ones!!!! You can install gutter on something besides wood if you know what your doing. I am also not happy with the installers.

I have found gutter nails, and screws in my yard and my driveway!!! I, or maybe you guys, hope I don't get a screw in a tire on my vehicles. There is also debris in my flower beds where the old gutters were taken down. For 5600.00 plus dollars to install 144 feet of gutter I expected much better.

I will say the gutters look nice, hope the work as well.

It has not rained since the install so I don't know if they work or not. I will write another review once the system has been installed for a while and see how it works.

LeafFilter North's reply to:

A Big Scam | LeafFilter North review from Philadelphia, Pennsylvania

We have forwarded your comments to our corporate office and will have someone reach out as soon as possible to address your concerns. Thanks!
Review
#1535101 Review #1535101 is a subjective opinion of poster.
Reason of review
Not informed of problem
Loss
$2000

They did not perform the tasks layed out on the contract. The first rain after installation the gutter over flowed and leaked.

I called the company and they sent a person out to fix the situation. What I came to find out is that the system will not work because the roof shingles are too long and they cover the Leaf Filter . They said I would need to contact a roofer who would have to cut every shingle on the edge of the roof. They did not tell me this before hand.

Now I am out the money for the Leaf filter and must get another contractor to complete the work. I complained to the company and they stated that it was not their problem and they have completed the job.

I am 85 years old and on a fixed income, so for me to come up with the money to do the job and to keep me from going up a latter was a big thing. I hope the company is happy that another senior citizen has been cheated.

Disappointed in PA

So Far So Good! | LeafFilter North review from Raleigh, North Carolina

The sales consultant was easy to work with and they were able to schedule within days of signing the agreement. The installer was also great and completed the job within a few hours. So far so good regarding the quality and installation. Our house is surrounded by pine trees so this product is a must. -TP in Raleigh, NC
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1555175 Review #1555175 is a subjective opinion of poster.
Reason of review
Good quality
LeafFilter North's reply to:

Conned by salesman | LeafFilter North review from York, Nebraska

Justin – Pricing varies on a number of different factors like the condition of your gutters, the number of inside/outside corners, areas of concern such as high debris areas, and more. For this reason, our quotes are customized to each homeowner. We will have your local office reach out to discuss further. Thank you.
Review
#1533885 Review #1533885 is a subjective opinion of poster.
Reason of review
Problems with payment

78 linear feet of gutter plus 4 downspouts and we were charged $5,800. Not having paid for gutters, I trusted that the price Scott Griggs (Iowa Regional Sales Manager) gave me was an honest price.

I discussed with him that I'm a disabled veteran and a new father, so I assumed that he wouldn't scam me. Not even an hour after, I excitedly went to see how well the gutters worked for others only to find terrible reviews and that our estimate was WAY ABOVE what others had paid.

I'm extremely upset that I was taken advantage of and I will be calling my bank to void my check. Shame on you Leaffilter!!

LeafFilter North's reply to:

Bad service | LeafFilter North review from San Jose, California

Hi Frank – We will have a local representative reach out to learn more about your experience. Thank you.
Review
#1532398 Review #1532398 is a subjective opinion of poster.
Reason of review
Poor customer service

they did everything from the roof, did not clean up, did not seal with caulking, they were in such a rush to get out of here they left there hose and wand, not happy.

Great installation | LeafFilter North review from Indianapolis, Indiana

The installation of our Leaf Filter went very well and we are pleased with both the product and with the installer. He was very professional and very diligent in his work. Please forward your complements to Nathanial Ross on his work on Job Cin-8983. David Sharpee
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1529157 Review #1529157 is a subjective opinion of poster.
Reason of review
On time delivery

Quick Response! | LeafFilter North review from Saint Louis, Missouri

Quick response. Installed the very next day. Great discounts and they fixed my gutters as well. Waiting for a nice rain to see them in action. -Daniel L in St. Louis
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1555173 Review #1555173 is a subjective opinion of poster.
Reason of review
Fast order processing
LeafFilter North's reply to:

Gutter Over Flow | LeafFilter North review from Township 10 Lemley, North Carolina

Gary – We will have someone reach out to you from your local office to discuss your concerns and provide a resolution. Feel free to contact our service team at 800-749-4566 if you need immediate assistance.
Review
#1528005 Review #1528005 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$3000
Preferred solution
Let the company propose a solution
Tags
  • Leaf Filter Gutter Overflow
Gutter Over Flow - LeafFilter North review
Gutter Over Flow - LeafFilter North review

Update by user Jun 03, 2019

Follow up since my first review. I received a phone call 3 days after posting this review from Josh a LeafFilter service tech.

Josh came out and made a lot of modifications and adjustments. I still have the splash guards but hopefully, with his modifications, the debris will not catch behind them. With the last rain, there were only 2 places where the water ran over the Leaffilter system. Josh called me 15 minutes after the rain which really surprised me.

He said he would come out and address those issues. He arrived a few days later and modified the 2 issues. It hasn't rained since then so I will add to this review once it rains. I would like to say that I have had up to 8 service techs work on my LeafFilter and by far Josh was and is the most professional and Knowledgeable tech in this multi-state area.

I personly fill if Josh was the service manager in this area LeafFilter would have very little issues with the there system in this area. He takes the customer issues personally and he is not happy until the customer is happy.

That is what keeps your customers believing in your system. In summary, I will not say my issues are fixed, but I am confident that Josh will address all issues until it is 100% functional.

Original review posted by user May 04, 2019

I have had my Leaf Filter for about one YEAR and it has never worked. After multiple service calls, I still have water overflowing the gutters.

I have been told by the Service manager that I need to modify my roof ( add roof diverters). Also, he stated that 20 percent of water overflow is acceptable. Before Leaf Filter, I cleaned my gutters twice a year and I had 100% water in the gutters. They have installed splash guards in several locations which help but the splash guards catch all the debris.

So now I'm on the ladder once a month to clean the splash guard because it takes very little debris to clog the screen). In the past Leaf Filter has cleaned my splash guards, but I was told by the manager that I will be charged $95 in the future(Salesman said lifetime service). Also, having problems with the downspouts from the second floor overshooting the gutter also. Leaf Filters Fix splash Guards.

I was told that service would clean my screens and clogs for as long as I own the house. I had the sale write on my contract lifetime transfer warranty and service. The manager said he will not honor the contract. THE LOCAL MANAGER SAID THERE IS NOTHING MORE HE CAN DO.

ALL THE ISSUES ARE MY PROBLEM.1) Overflow 2) Screen clogging due to splash guard 3) And Salesman lied about the service and warranty. I need Leaf Filter to fix my issues.