leaf filter gutters filter gutter leaf service job home leaffilter installation

No more cleaning gutters! | LeafFilter North review

I have struggled with getting gutters cleaned for years. I don't own a ladder tall enough to get me where I need to be for gutter cleaning. Not to mention that I am older and getting up on tall ladders is not my thing. I had tried the wand thingy that you put on the hose but still had to get up on a ladder to do that. I hired people to do it and it was outrageous. Forget about it! Luckily saw an ad for LeafFilter while I was on line and called. Rep came out within a couple of days and the gutters were installed two days late. I found the price reasonable and I like the guarantee that your gutters will never clog. I like knowing that. So far, so good. – Jill M
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1528731 Review #1528731 is a subjective opinion of poster.
Reason of review
Fair pricing
LeafFilter North's reply to:

Said our gutters need to extend 2” past roof | LeafFilter North review

Hi Joni – We have every desire to address your concerns. We will be more than happy to send out an experienced team member to take a further look. Thank you.
Review
#1520510 Review #1520510 is a subjective opinion of poster.
Cons
  • System not working
  • Not happy with explanatio
Tags
  • Leaf filter guards

Never had water run over the edge of gutter before Leaf Filter was installed. We now have the problem you install gutters for in the first place-water runs off onto ground and makes indentations in lawn.

Came out when I complained and was told we need new gutters when we did not have ANY problem BEFORE Leaf Filter!!

DO NOT BUY!!!! If they were going to cause a problem they should not have quoted and guaranteed!!!!

LeafFilter North's reply to:

Felt like talking to a used car saleman. | LeafFilter North review

John – We value your opinions regarding your experience with LeafFilter. We often have seasonal promotions and limited time discounts, which will drive down the price of LeafFilter, helping you save on the #1 rated gutter protection system. We have forwarded your comments to our service team for consideration. Thank you.
Review
#1515672 Review #1515672 is a subjective opinion of poster.
Cons
  • Sales tactics
Tags
  • Sales Tactics

Update by user May 16, 2019

Received bid from company with equal or better product which was more in line with normal market. Hired these folks and job has been completed.

Was contacted by Leaf Filter North and wanted to make different offer but told individual I did not trust them based on the first contact and would not do business with them. He acted as though I was not correct about original offer saying he had not talked to the original salesperson. I told him he would lose a lot of business if this is style of doing business. I know I look old but didn't know I looked stupid.

I have already recommended the folks that did my work to others and will continue to do so. I'm done with Leaf Filter North.

Original review posted by user Apr 16, 2019

Was given spill on product and company (about 45 minutes) then quoted a price of $6400 and the when asked were given second quote of $4480 if job approved right then. When I explained I did not do business that way I was given a price of $2400 again if job approved right then otherwise we were back to the original price of $6400.

Makes you wonder what the real price should be. I am sure the product and work is good but I am equally sure the original price was super inflated.

I will continue with the scheduled quotes will decide on right system based on price and product. I will never be put in a position of making a decision in the manner I was pushed by your company or any one else.

I can only assume you did not want my business. Thanks for the education on how not to do business.

Will let BBB and others to be aware.

So happy for LeafFilter! | LeafFilter North review

Every Spring and every Fall I would have to get on my roof to clean out my gutters (leaves, pine needles, pine cones, etc.). The concern of falling off the roof was always on my mind. Knowing I will always have clean gutters gives me great peace of mind. – Jim N.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1528733 Review #1528733 is a subjective opinion of poster.
LeafFilter North's reply to:

Your gutters suck. After first rain my old ones worked better. | LeafFilter North review from Bryan, Texas

Richard – We have forward your comments to our service team and are working with your local office to address your concerns. One of our team members will reach out shortly. Thank you.
Review
#1514053 Review #1514053 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Preferred solution
Price reduction

I have videos of how bad you gutters are. They leak in places where my old ones never did.

I paid over $7000.00 for your gutters and they are not worth a damn. Give me an E-mail where I can send my videos and you can see for your self. We had high winds here and two large rain storms. I was very disappointed in them.

They were not even close to as good as the old ones I had. Some thing has to be done about this or I will be forced to carry this matter further.

Please respond.

thank you. The videos are on my I phone not computer I need an E-mail address.

Very Pleased! | LeafFilter North review

very pleased with installation and product....did have a later concern and professional and kind technician arrived to check the situation and calm my concerns. – Linda F.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1528734 Review #1528734 is a subjective opinion of poster.
Reason of review
Good quality

Service was Excellent! | LeafFilter North review

The service is excellent and prompt! It rained the day after having our gutter protection installed. Having the leaf filter made a tremendous difference on how the water flowed and it's a huge plus knowing that we no longer have to worry about tree debris causing backups and overflow. So far we are very satisfied with our decision to have them installed. – Tracey C.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1528735 Review #1528735 is a subjective opinion of poster.
Reason of review
Good quality
LeafFilter North's reply to:

Disappointed | LeafFilter North review from Tallahassee, Florida

Our team performed inspection and water tested with the customer present. We explained to her that both her old system and her neighbors systems were installed incorrectly. Gutters in Florida are hung under the drip edge, not over and through it like her neighbor stated and her marketing materials showed. Water test showed system pitched properly. We left the service call with the customer satisfied. If there are any additional comments, our service and support team is available at 800-749-4566.
Review
#1509592 Review #1509592 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3875
Preferred solution
Let the company propose a solution

I have contacted Customer Service and talked to managers since March 29. I can't believe how badly things have gone.

The lack of concern and downright hostility from the "managers" is shocking. No follow-up and promises continue to be broken. Only bright point was Heather who answered the Customer Service line. She was always friendly but Efran, Rod, and Ronny were disrespectful and mocking.

Ronny promised (on 4/3) a crew would come by Thursday or Friday. Waited around the house both days. No phone call and a no show from a crew. After numerous calls, no response.

My check was cashed right away even though I asked it be held until we resolved the problem. Your website and promotional materials show the gutters hung right under the roof. My front gutter and long back gutter are hung inches below the roof line.

I couldn't see how low they were until later after they left when I hauled my 70 year old body up on a ladder. I realize Leaf Filter doesn't want to spend the time and energy on re-doing or at the very least, check on this, but I will not give up on trying to get this resolved.

Service tech named John Varrcro | LeafFilter North review from Dearborn, Michigan

John Varrcro the service tech who had to re-install my leaf filters cause I got new gutters was very neat and professional. He made sure the job was done right.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1501873 Review #1501873 is a subjective opinion of poster.
Reason of review
Reliable warranty

Excellent Service, Product and Everything Else! | LeafFilter North review from Nashville, Tennessee

Everyone at Leaf Filter has been excellent, from the very first inquiry to job completion, we have been very impressed. Gage, our estimator, was extremely courteous, professional and honest! He would always get back to us immediately when we had any questions! Leaf Filter also provides excellent value and we highly recommend them to anyone looking for high quality gutters with high quality service! – Chris R.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1502695 Review #1502695 is a subjective opinion of poster.
Reason of review
Good customer service