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LeafFilter North's reply to:

LeafFilter North in Indianapolis, Indiana - Sales Tactics

The sales representative from Leaf Filter just left my house a few hours ago. I had expressed interest in the product and receiving a quotation at our local county fair and received a discount coupon. Because of the coupon amount, I was not expecting the estimate to be cheap; however, this is my home and I don't want "cheap". I have been considering some type of leaf/debris system for my gutters for a few years, and I have done research as well as polling co-workers for their experiences with gutter protection systems. The salesman was on time and courteous. He did talk about other guard systems and was equitable in mentioning positives as well as negatives of competitors' systems. I asked him about replacing my gutters because they leak from the seams and are slightly bent in some places. He could have easily taken my question and padded the potential sale; however, he stated there was no reason they could not seal the gutters and take care of those issues without incurring the cost of gutter replacement (sealing gutters is something they do as part of the Leaf Filter installation not an additional charge). The salesman made special notation regarding my color choice. Currently, my gutters are white; however, I am having my house painted in the near future and beige is my chosen accent color. He wanted to make sure there was no mistake in this regard. The salesman did offer a special discount for summer installation rather than waiting until fall, though not the unrealistic thousands of dollars I've read in some of the posts on this site. The starting price was reasonable for a quality product that will protect my home from water damage. But, like any product or service, prices are always negotiable. Installation is tomorrow, during the day, and the salesman stressed the importance of my being here to inspect the installation. I will let you know how it goes. So far, I am satisfied with the representatives of this company.
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#877098 Review #877098 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaffilter North - Leaffilter Gutter Guard Review

Thanks to all who posted. Got a nice looking ad in the mail. I was picking up the phone to call when I decided to do a little research and found this site. Needless to say I didn't call and the ad went in the trash. Thanks for saving me the headache.
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#875395 Review #875395 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Columbus, Ohio - Worst Product Ever and I Fell for It

Salesman's pitch was wonderful and he was able to lie about the performance of this product with a straight face. It is true that leaves will not get into the gutters. It is also true that leaves and debris stick to the special nonstick coating and if you have a two story home, you will need help several times a year to clean the covering. The staff (2 years ago) were not only rude and born with an innate ability to talk over the conversation, but also lack the ability to use appropriate customer service skills to solve a problem. I tell everyone about this company and would have been much better off if I hired someone to clean my gutters 2-3 times a year. When my gutters are clogged with debris, I have a waterfall when it rains outside my front door. Please don't let these people in your home; you will regret it.
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#874156 Review #874156 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Jonesborough, Tennessee - Poor product and a complete failure

These gutters were installed into gutters that needed replacing to start with. Not only that the water runs over the edge in the winter creating ice runoff. I have never experienced such high pressure. Thank goodness I only had the front gutters done. That was 80 feet with 10 right angles at a charge of $2520.00. That is $31.50 a foot. Took the installer 3 hours to install. This is the biggest rip off in the world. The contract is gross too. You normally have a three-day RIGHT OF RECISION but they have excluded that right by putting into the contract that if you exercise that right you will pay them 25% of the contract cost. This is something that can be corrected in court. The salesman wanted to install them the very next day. Domonick Tagliavia was the salesman. I will never sign a contract on like this again. Be WARNED these gutter products are very poor and you will be sorry if you purchase them.
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#872575 Review #872575 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Review in Household Services category from Parsippany, New Jersey

We had leaf filter installed 2 years ago. This year we had some gutters ovwrflowing. My husband has called them a number of times, telling us someone will call you back. Yesterday, he spoke with John, possibly a manager, and we were told someone would be by today Friday, June, 24, 2016, it is 5:15 pm and no one has shoqed up or even called. We called the office and they are closed!!!! Hoqevwer, when we agreed to have it installed, they couldn't get here quick enough. Very poor business practice!!
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#871453 Review #871453 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Review in Household Services category from Hudson, Ohio

Here's a repost...but one with solid information. Oddly, the first reccomendation of "posting on the company's facebook page" is no longer valid. Huh, it looks like leaffilter opted to turn off facebook's review functionality...why would a company do that??? Lol. ======== Posting on this site may make you feel a little better. It’s a good place to vent. But, you’re not going to get a resolution to your leaffilter problems by posting here. Want to get a resolution from Leaf Filter, or any home improvement company? Just follow the steps below. 1) Facebook - Post a REVIEW on the company’s Facebook page(s). - Don’t post a comment to their wall. Post a REVIEW with the star rating. When you post a review the company cannot delete or edit it. - LeafFilter has 2 Facebook pages where you can leave a Review: 1) facebook.com/LeafFilter/reviews 2) facebook.com/LeafFilterReviews/reviews Posting Facebook reviews has high visibility, they can only be edited or removed by you, and they will help you get help. 2) Post Reviews on More Prominent Review Sites - TrustPilot (trustpilot.com/review/www.leaffilter.com). - Home Advisor. - Yelp. - Angie’s List (if you are a member). Posting on these sites will impact the company’s marketing and will help you to get a resolution. 3) Better Business Bureau - File a complaint with your local BBB. The company will have to respond and defend their actions to the BBB. If/when the BBB receives enough complaints the company’s rating will fall OR they will lose their BBB accreditation. 4) Google Maps/Business - Find the company on google.com/maps/ and add your reviews. - Much like Facebook reviews these can only be edited by you and they have strong public visibility when people search for a company online. 5) Feds & State Government - Federal Trade Commission: ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection - File a complaint with your state’s attorney general. - It’s unlikely that your one complaint will cause a response. But if these offices start seeing the same company’s name over and over again they will eventually take action. - NOTE, if you are a senior who feels you were misled be sure to include this information. 6) Cash is King - Last, but for from least, did you pay with a credit card or financing? - If so, great! Contact your financial institution and dispute the charges. Your credit card company or bank will side with you until the matter is resolved in your favor. If you want to vent, this site is a great resource. If you want to take actions that will get you results then just follow the steps above.
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#866433 Review #866433 is a subjective opinion of poster.
Resolved
LeafFilter North's reply to:

LeafFilter North in Columbia, South Carolina - LeafFilter product and installation - Resolved

In March, 2015 I purchased a LeafFilter system from a smooth talking salesman to replace my old Gutter Helmut System. Although the price was double what I had paid for the Gutter Helmut system the salesman said the old gutters would be renewed, cleaned, relined and adjusted as needed and would look like new. The non clog warranty looked good. The LeafFilter North installers did not do anything but put their screens in place and said they were not supposed to clean anything except debris in the gutter. When I called the salesman he agreed he had told me the gutters would be renewed and he or the company would take care of it later. After many calls, emails nothing was ever done. Over the next few months leaves, straw and seeds accumulated on the screen. They do not blow or wash off as I was told by the salesman. Almost as much water runs over the gutter as in the gutter making the gutters almost worthless. Also in one area the water over flow has gone onto my brick discoloring the wall. I have to periodically clean the debris to avoid the flow over. Based on my experience Leaf Guard, or Gutter Helmut is a more efficient system. I have also found when they removed my Gutter Helmut the crew did not renail the shingles. Poor installers, lying salesmen, and poor product! Buyer beware!
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#858151 Review #858151 is a subjective opinion of poster.
Testimonial
with a number 1 rating from consumer reports, how can it be a bad product? our retirement community approved the system! i love that the product prevents leaves and really anything from getting into the gutters. it certainly looks beautiful. i'm just really...
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#854158 Review #854158 is a subjective opinion of poster.
Pros
  • Product
Reason of review
Good quality
Testimonial

LeafFilter North - No Longer Troubled by Heavy Rain

We had a serious issue with our previous gutter covers and water would spill down from a roof peak and actually make *** in the ground below. We lost a few plants. LeafFilter technician improved the slope of the gutter, cleaned out years of muddy residue and installed the proper screening that now is able to accommodate a heavy rain.
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#903440 Review #903440 is a subjective opinion of poster.
Reason of review
Good quality
LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Richmond, Virginia

Have had leaf filters for several years. Debris stays on gutters and screens are clogged with mildew, mold and debris and never work even when we blow off the leaves and pine straw. Have complained and even spoken to VP of company to no avail
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#850639 Review #850639 is a subjective opinion of poster.