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LeafFilter North's reply to:

LeafFilter North in Warrensburg, Missouri - Guarantee Worthless

We had Leaf Filter gutter guards installed on out home in Saint Louis , Missouri almost 2 years ago . The Leaf Filter salesman told us that we would never have clogged gutters again and gave us a money back guarantee . The job cost us $ 2600.00 . Since then we have had them out 3 times to clean and repair their product and I have managed to climb up a ladder and clean off the debris several times myself . The last time we called they said from now on any time they come out to clean the gutters it would cost us 95 dollars per visit . We then asked that they remove their product from our home and refund our money . They refused to do so . So far , I have reported them to the Better Business Bureau and plan on consulting an attorney . I am 70 years old and no longer able to climb up on the roof and clean out the gutters .
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#850327 Review #850327 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Boston, Massachusetts - Company horrible to employees / contractors

First off anyone claiming to work for them for over a year is a fake review. I worked there for the past 13 months and I was the longest running employee. Including managers, salesman, everyone. Why? Because they're horrible to contractor employees. Corporate puts such a squeeze on the management they have to do what they can do to make it work. And what they do is screw over employees. If you drive to a job and the customer canceled you don't get paid. If there is any leaks ever, you pay for someone to go out and fix it. Not u. They pay for this by withholding $1500 from your pay check that they won't give you back for a year after you quit. They make you wait a year because they find things to charge you for in the year so you don't get anything back. I did a job for $187. It leaked on one corner. They took $280 from me to fix it. They say the people who are the best in the summer will get the work in the winter. Lie. If they get 4 jobs they won't give you 4 days of work. They will get 4 guys to do 1 each on the same day. They will not make sure you work thru the winter. That is a flat out lie. They need to get them in fast before the customer realizes they're getting screwed. Do not work for them. You will be made promises and then screwed over
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#837139 Review #837139 is a subjective opinion of poster.
Tags
  • Employee Review
LeafFilter North's reply to:

Leaffilter North Gutter Guard Review from Ardmore, Alabama

I realize that this is a bashing site but I have to say that my experience with Leaf Filter has been nothing less than awesome. The sales guy was very respectful and we signed up because it was the only product we felt would truly work and we were right! It has been almost 2 years and even though we live under 13 pine trees, this product has worked exactly as promised. I have referred a family member and was checking the latest reviews and found these. I am certain that for every 1 "pissed off consumer" there are hundreds of completely satisfied ones. I would also like to add that the complaints about the salesman offering a great deal before he left are rediculous. I am in retail and it is common practice to put items on sale when we need to move them. Of course we would prefer to make full retail on the items but there are times when we do what we have to do. The product works and the company has been absolutely awesome especially compared to what seems to be the standard these days.
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#836973 Review #836973 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Buford, Georgia - Leaf Filter System requires periodic maintenance

The Leaf Filter representative stated that the product was guaranteed not to clog. However, my system often overflows due to the system clogging as a result of leaves and debris accumulating on the surface. When I called the company, I was told that the system requires periodic maintenance, and that they could send someone out for $145. Had I known this initially, I would have selected a different product. The company should not state that the product will not clog, when in fact, it does. This is a bait and switch tactic that is unethical and should be illegal. I have also submitted this information to the U.S. Department of Commerce as reference.
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#836776 Review #836776 is a subjective opinion of poster.
Tags
  • Leaffilter Leaffilter Failure
  • Leaf Filter Poor Customer Service
  • No Lifetime Warranty
LeafFilter North's reply to:

LeafFilter North in Fort Worth, Texas - Bad sales practices

Tonight I had the leaf filter salesperson come into my home leading me to believe it would be brief and to the point. The sales *** began at that point. To keep it brief- I was given the deal of the century. For my 250 near feet, it would only cost $12,000.00. Wow, what a deal. Before it was all said and done- as I escorted the sls person to her car- we were down to $3500.00. A special Corp deal if I promise not to tell anyone. If I was presented a fair price to begin with- I would have signed. This company obviously will gowege you- given the opportunity! Buyer beware!
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#836317 Review #836317 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Wisconsin - Horrible company

If by reading this review I could help save just one family from the *** we have endured, it will be my time to write this review well spent. We hired Leaffilter to install leaffilter gutters, soffit, and fascia on our home in July of 2015. The job was to take 4 days to complete. The first crew completely tore off all the wood fascia and crown molding to our home leaving it open to the elements. There was insulation blowing all over the place. On the third day one of the workers asked my son if we had good insurance, because there was going to be an accident here real soon, this same worker also threatened to burn the place down. Needless to say a new crew was sent out 5 days later to finish the work. By the end of the 8th day they called the work complete by flashlight and wanted us to inspect and sign off in the dark. We refused. Upon our inspection, there were no leaffilters installed, dented fascia, broken and cracked siding from there ladders, siding scratched from there ladders, several gardens destroyed, missing dryer vent from the second story, and because of the removal of the crown molding there is a 4 or 5 in gap from where the siding ends to the soffit. Plus lots of debris, metal pieces, screws, nails and wood. According to leaffilter if you look at this project from the road it looks beautiful. So we advised them if they wanted any money from us for this they would have to take us to court. And to court we went, first for a hearing then a trial. At the trial leaffilter was to complete the work and repair the damages to our home and in the end we were to pay. We worked together and came up with a punch list to repair their work, fix my siding and install new crown molding, but they would not install the leaffilters. When the salesman came to our home he sold us the leaffilter gutters, even showed us a sample of what they looked like and how they would work, this job was to cost us over $9000.00 so how could I agree when the main purpose for us to even hire leaffilter was to be omitted. During the time between court appearances I tried to get estimates for damages and repair but no one wanted to get involved in this disaster. In the end the court appointed a contractor and there was more wrong with this install than we had suspected. With 70 percent of the work needing to be redone, over $6000.00 damage to my siding, crown molding, and gardens I still have to pay leaffilter over $5000.00. The only concession I received was $750.00 in damages to my gardens. So much for putting my faith in the justice system. This company is sneaky and manipulative, they even went as far as to forge my husband’s signature on their copy of the contract after I pointed out to them he didn’t sign it. And also to ask the court for a *** order, in my opinion if Leaffilter would have done good work in the first place they would not need to be concerned about what I would say. Beware
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#833030 Review #833030 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaffilter North Gutter Review from West Bloomfield Township, Michigan

I've been a Leaffilter representative for almost 5 years in Michigan. I also have this product on my own house for 3 years now. I have been reading all these stories and reviews of LF problems in its function and service provided. I know that what we promise in our demo is not over promised. This is the best design out there and it keeps all your *** out of your gutters and will take an amazing amount of water without overflow. It does help with ice keeping from building up in your gutters too. I'm glad I bought it for my own home. We only install new gutters and Leaffilter, not windows, roofs and siding too. We specialize in 1 thing and do it very well. If you decide to purchase Leaffilter it will protect your biggest investment your home also the safety factor keeping you off the ladder. AK
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#828301 Review #828301 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Mansfield, Ohio - Arrogant salesman

Salesman came for an estimate. Measured, and gave me an estimate. Thought it was high, and thanked him for coming. The salesman then, became arrogant and said,"you mean I came all the way up here and you're not going to buy it?" Just became very mean, and on and on. I sarcastically told him, well this was a pleasant experience, and told him to go. He grumbled all the way to his car, where his dog waited. Don't think this kind of company is for me. So, does that mean, if it's less than 100 words, you won't read it? We'll see won't we?
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#820721 Review #820721 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaffilter North - Review in Household Services category from Wayne, Pennsylvania

Just wait til the mgr calls you and offers it to you for more than half the price
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#819586 Review #819586 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Malvern, Pennsylvania - False Reviews?

I've read through many of the reviews on here and have to say, I find it amazing that so many "customers" have had such a bad experience. Our experience went very well. While the price was higher than we were expecting, the installers did a fine job and the system has been working well now for 8 months. We live in the mountains of Pennsylvania and our tree coverage is pretty extensive. We've tried a few other products in the past and all of them required my husband to get on the ladder in the fall. We wanted something that was maintenance-free and so far LeafFilter has done that for us. I was told by the salesperson that many of the reviews on this site were actually falsely crafted by competitors to confuse buyers. I was not so sure at first but now that I've had LeafFilter and I read these reviews, I'm starting to believe that many of the reviews on this site are false. The reason we bought was because we read the confirmed customer reviews on Angies List (about 28 real reviews in my area) which gives them an A rating.
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#816001 Review #816001 is a subjective opinion of poster.