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LeafFilter North's reply to:

LeafFilter North in Buford, Georgia - Leaf Filter System requires periodic maintenance

The Leaf Filter representative stated that the product was guaranteed not to clog. However, my system often overflows due to the system clogging as a result of leaves and debris accumulating on the surface. When I called the company, I was told that the system requires periodic maintenance, and that they could send someone out for $145. Had I known this initially, I would have selected a different product. The company should not state that the product will not clog, when in fact, it does. This is a bait and switch tactic that is unethical and should be illegal. I have also submitted this information to the U.S. Department of Commerce as reference.
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#836776 Review #836776 is a subjective opinion of poster.
Tags
  • Leaffilter Leaffilter Failure
  • Leaf Filter Poor Customer Service
  • No Lifetime Warranty
LeafFilter North's reply to:

LeafFilter North in Fort Worth, Texas - Bad sales practices

Tonight I had the leaf filter salesperson come into my home leading me to believe it would be brief and to the point. The sales *** began at that point. To keep it brief- I was given the deal of the century. For my 250 near feet, it would only cost $12,000.00. Wow, what a deal. Before it was all said and done- as I escorted the sls person to her car- we were down to $3500.00. A special Corp deal if I promise not to tell anyone. If I was presented a fair price to begin with- I would have signed. This company obviously will gowege you- given the opportunity! Buyer beware!
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#836317 Review #836317 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Wisconsin - Horrible company

If by reading this review I could help save just one family from the *** we have endured, it will be my time to write this review well spent. We hired Leaffilter to install leaffilter gutters, soffit, and fascia on our home in July of 2015. The job was to take 4 days to complete. The first crew completely tore off all the wood fascia and crown molding to our home leaving it open to the elements. There was insulation blowing all over the place. On the third day one of the workers asked my son if we had good insurance, because there was going to be an accident here real soon, this same worker also threatened to burn the place down. Needless to say a new crew was sent out 5 days later to finish the work. By the end of the 8th day they called the work complete by flashlight and wanted us to inspect and sign off in the dark. We refused. Upon our inspection, there were no leaffilters installed, dented fascia, broken and cracked siding from there ladders, siding scratched from there ladders, several gardens destroyed, missing dryer vent from the second story, and because of the removal of the crown molding there is a 4 or 5 in gap from where the siding ends to the soffit. Plus lots of debris, metal pieces, screws, nails and wood. According to leaffilter if you look at this project from the road it looks beautiful. So we advised them if they wanted any money from us for this they would have to take us to court. And to court we went, first for a hearing then a trial. At the trial leaffilter was to complete the work and repair the damages to our home and in the end we were to pay. We worked together and came up with a punch list to repair their work, fix my siding and install new crown molding, but they would not install the leaffilters. When the salesman came to our home he sold us the leaffilter gutters, even showed us a sample of what they looked like and how they would work, this job was to cost us over $9000.00 so how could I agree when the main purpose for us to even hire leaffilter was to be omitted. During the time between court appearances I tried to get estimates for damages and repair but no one wanted to get involved in this disaster. In the end the court appointed a contractor and there was more wrong with this install than we had suspected. With 70 percent of the work needing to be redone, over $6000.00 damage to my siding, crown molding, and gardens I still have to pay leaffilter over $5000.00. The only concession I received was $750.00 in damages to my gardens. So much for putting my faith in the justice system. This company is sneaky and manipulative, they even went as far as to forge my husband’s signature on their copy of the contract after I pointed out to them he didn’t sign it. And also to ask the court for a *** order, in my opinion if Leaffilter would have done good work in the first place they would not need to be concerned about what I would say. Beware
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#833030 Review #833030 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaffilter North Gutter Review from West Bloomfield Township, Michigan

I've been a Leaffilter representative for almost 5 years in Michigan. I also have this product on my own house for 3 years now. I have been reading all these stories and reviews of LF problems in its function and service provided. I know that what we promise in our demo is not over promised. This is the best design out there and it keeps all your *** out of your gutters and will take an amazing amount of water without overflow. It does help with ice keeping from building up in your gutters too. I'm glad I bought it for my own home. We only install new gutters and Leaffilter, not windows, roofs and siding too. We specialize in 1 thing and do it very well. If you decide to purchase Leaffilter it will protect your biggest investment your home also the safety factor keeping you off the ladder. AK
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#828301 Review #828301 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Mansfield, Ohio - Arrogant salesman

Salesman came for an estimate. Measured, and gave me an estimate. Thought it was high, and thanked him for coming. The salesman then, became arrogant and said,"you mean I came all the way up here and you're not going to buy it?" Just became very mean, and on and on. I sarcastically told him, well this was a pleasant experience, and told him to go. He grumbled all the way to his car, where his dog waited. Don't think this kind of company is for me. So, does that mean, if it's less than 100 words, you won't read it? We'll see won't we?
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#820721 Review #820721 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaffilter North - Review in Household Services category from Wayne, Pennsylvania

Just wait til the mgr calls you and offers it to you for more than half the price
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#819586 Review #819586 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Malvern, Pennsylvania - False Reviews?

I've read through many of the reviews on here and have to say, I find it amazing that so many "customers" have had such a bad experience. Our experience went very well. While the price was higher than we were expecting, the installers did a fine job and the system has been working well now for 8 months. We live in the mountains of Pennsylvania and our tree coverage is pretty extensive. We've tried a few other products in the past and all of them required my husband to get on the ladder in the fall. We wanted something that was maintenance-free and so far LeafFilter has done that for us. I was told by the salesperson that many of the reviews on this site were actually falsely crafted by competitors to confuse buyers. I was not so sure at first but now that I've had LeafFilter and I read these reviews, I'm starting to believe that many of the reviews on this site are false. The reason we bought was because we read the confirmed customer reviews on Angies List (about 28 real reviews in my area) which gives them an A rating.
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#816001 Review #816001 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Monticello, Illinois - Proceed with caution/do your research

I attended a home show in E central IL and was stopped by the attendee at the Leaf Filter booth. The attendee seemed desperate to talk to someone so I listened to what he had to say. He took my contact information, and within a week I was receiving multiple calls to schedule the no-obligation estimate. I scheduled a time but was adamant about letting them know I was strictly wanting an estimate at this point, since I have several other projects going on around the house that I have committed funds to. I have been in B2C sales in the past, understanding that someone was trying to make a living, and was curious as to the cost, so I agreed to have someone come out to my folk's place for an estimate (it is their home). The rep arrived about 30 minutes prior to the scheduled time. I reiterated that I was strictly wanting an estimate at this point, and he never really acknowledged that. He went ahead and went around the house for measurements to determine what I could expect. With approximately 135 linear feet and no real intricacies, he sat down and explained the company/warranty/ratings, etc. Then came the price. A whopping $4200 to cover gutters that I paid about $2000 to have professionally installed a few years earlier. He reattempted multiple times to "close" me by offering a few hundred dollars off for a coupon. I again stated I was only anticipating the estimate. He again stated that he was working to keep the men at the factory busy with production, and if there was anything (financing, etc.) he could do to get the job going today, would I be interested. I reiterated estimate only. He makes a phone call to his manager, again asking if there was anything he could do, since there were other jobs in the area, I could "piggy back" those and save on material. At this point he knocks about $1000 off the original estimate if I did it "today." It became clear he wasn't going to take no for an answer, even though I was strictly seeking an estimate. While he was speaking to the manager, I thumbed through this extensive directory of "satisfied customers" they had accumulated, scrolling down until I found a customer in my small town of 5,000 people that I have lived in for almost 40 years. The name was no one I could recognize, but a red flag went up when they were supposedly located on a street that I had never heard of, and could be nowhere found on a local map, even with some of the new housing developments. It appears this was fabricated, but I remained quiet. More strong attempts to close me followed. In the end the price had dropped about 2 grand from the original quote just to get me to buy on the spot. Finally my mother enters the room sensing that the guy was not going to leave, explaining the other projects we had committed money to, so he backed off. I kind of felt sorry for the guy, and I understand he was trying to make a living (as opposed to people that do nothing with themselves) but seriously? A few thousand bucks to install something - by subcontractors (read actual customer reviews) - that for a lot of people have had problems with or simply did not work as was sold to them. I'll use my 8 foot ladder and periodically clean whatever the aluminum mesh guards from Home Depot could not keep out. We don't even have trees; the leaves come from our neighbors.
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#813317 Review #813317 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North in Decatur, Georgia - Threatened me

We ran across LeafFilter at the Great Georgia Airshow. We were interested in their product so we gave them our name and number ... big mistake. They called many many times. Eventually I allowed them to come out and give us a quote for new gutters. Their quote was very high, 3 times the cost of a previous quote we had received from a competitor. They had me sign the quote and we would talk the next day about possibly moving forward. After talking to my spouse and checking out the reviews online, we decided we should wait because we had several projects going on already. The salesman asked if he could call us back in a month to see where we stood. I just got a call from 770-416-0300 LeafFilter. The man said he had a contract I signed in front of him and wanted to know when his men could come out and complete the work. I told him we declined the quote the next day and we were going to wait until some of the other projects were done. He told me had a signed contract in front of him and he would take us to court to get the money. I gave him my attorney's phone number. He told me we could not stand up to them, they were a $44 million dollar a year company. I told him we would never do business with them now.
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#806858 Review #806858 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Leaffilter salesmen are scammers

Went to a show and saw the leaf filter booth. I asked the salesman for a general quote. When I had them come to my house, the quote was 4 times higher than the original. Against my better judgement, I purchased the product anyway. Two months later my gutters are a complete disaster. It looks like an amateur installed my gutters and after harsh weather, I still have to do maintenance on them. Ridiculous. I will never recommend leaffilter to anyone. They are a poor excuse for a gutter protection company. The salesmen should be ashamed of themselves.
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#799314 Review #799314 is a subjective opinion of poster.