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LeafFilter North's reply to:

LeafFilter North in Decatur, Georgia - Threatened me

Hello, All customers have a 3-day right of cancellation and hopefully you took advantage of this and were able to successfully cancel. As long as contracts are cancelled within 3 days, there is no penalty to the customer.
Review
#806858 Review #806858 is a subjective opinion of poster.
Reason of review
Poor customer service

We ran across LeafFilter at the Great Georgia Airshow. We were interested in their product so we gave them our name and number ...

big mistake. They called many many times. Eventually I allowed them to come out and give us a quote for new gutters. Their quote was very high, 3 times the cost of a previous quote we had received from a competitor.

They had me sign the quote and we would talk the next day about possibly moving forward. After talking to my spouse and checking out the reviews online, we decided we should wait because we had several projects going on already. The salesman asked if he could call us back in a month to see where we stood. I just got a call from 770-416-0300 LeafFilter.

The man said he had a contract I signed in front of him and wanted to know when his men could come out and complete the work. I told him we declined the quote the next day and we were going to wait until some of the other projects were done. He told me had a signed contract in front of him and he would take us to court to get the money. I gave him my attorney's phone number.

He told me we could not stand up to them, they were a $44 million dollar a year company. I told him we would never do business with them now.

LeafFilter North's reply to:

LeafFilter North - Leaffilter salesmen are scammers

Sorry to hear that you are not satisfied with your installation. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible. We encourage you to reach out to our dedicated service and support team. We can send out a local technician in your area to address your situation and provide a solution. Our team can be reached at 800-749-4566.
Review
#799314 Review #799314 is a subjective opinion of poster.
Reason of review
Poor customer service

Went to a show and saw the leaf filter booth. I asked the salesman for a general quote.

When I had them come to my house, the quote was 4 times higher than the original. Against my better judgement, I purchased the product anyway. Two months later my gutters are a complete disaster. It looks like an amateur installed my gutters and after harsh weather, I still have to do maintenance on them.

Ridiculous. I will never recommend leaffilter to anyone.

They are a poor excuse for a gutter protection company. The salesmen should be ashamed of themselves.

LeafFilter North's reply to:

LeafFilter North in Clifton, New Jersey - Awesome Product

Hi there! Thanks so much for leaving us your feedback. We are truly happy to hear that you are satisfied with your system. Enjoy your new system!
Review
#793570 Review #793570 is a subjective opinion of poster.
Pros
  • Good customer service
  • Great product
  • Warranty
Reason of review
Good quality

I read all the negative reviews on this site back in September 2015, took them with a grain of salt, and went ahead with my purchase of LeafFilter.

Now that my gutter problems are solved and my filters have been on the home for over 6 months, I decided to come back to this site to clarify what I've learned.

If installed properly, this system works! I had two guys come install 150' on my house and they did a great job. I went outside in the last rain, and the system was allowing nothing but water into the gutters.

Thank you, LeafFilter, and I'm glad I went ahead with you guys.

LeafFilter North's reply to:

Leaffilter North - Leaffilter Gutter Protection Review from Peoria, Illinois

Hi there - We are sorry to hear that your installation left you dissatisfied. We have every desire to make each and every one of our customers completely satisfied throughout the sales and installation process. Please feel free to contact our service and support team to discuss your situation further.
Review
#784169 Review #784169 is a subjective opinion of poster.
Reason of review
Poor customer service

The finished install looked like my kids did it...and they left my yard looking bad qith the stuff they supposingy got out of the gutters, they just threw in on the ground and left it there. Called customer service I was told to take pictures of everything and they would decide if they needed ro send someone out...why not just do it properly before you leave. The installer wanted to argue his point with me....bad customer service....whatever happened to pleasing the customers.

LeafFilter North's reply to:

LeafFilter North in Logan, Ohio - Confessions OF a Leaf Filter Sales Guy

Hi there- Our discounts vary based on seasonality and special promotions. At LeafFilter, we make it a priority to provide our customers with a fair price and base our pricing on a number of factors including the amount of stories in a home, whether a gutter replacement is necessary, and inside and outside corners of a home.
Review
#783127 Review #783127 is a subjective opinion of poster.
Cons
  • Does not work as advertised
  • Would not cancel transaction
  • Bad service
Reason of review
Not as described/ advertised
Loss
$100000
Preferred solution
quit selling you *** overpriced product to the American Consumer just to line your greedy pockets.

So this is going to be the "confession" of a leaf filter sales person. Under the Federal Whistle Blower Protection Act. Consumer Financial Protection Act (CFPA). [12 U.S.C. §5567]. Employees are protected for blowing the whistle on reasonably perceived violations of any provision of the Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act or any other provision of law that is subject to the jurisdiction of the Bureau of Consumer Financial, Protection, or any rule, order, standard, or prohibition prescribed by the Bureau.

I started with leaf filter a few months ago and went through about 3 days of training about 3 hours a day.

The primary thing that was taught was to sell and make money no matter what. No real training on the product itself or the paperwork that went along with it. It was sell, sell sell no matter what let's close EVERY DEAL no matter what.

So I noticed several things in training that did not "feel" right.

1. The product is not made with surgical steel and virgin vinyl. It will warp peel and break.

2. The "sink" demonstration is the "sizzle" for the customer. This is supposed to be the WOW! And a lot of time was spent on this.

3. Intentionally thought to spot out issues with the fascia and soffit whether the gutters caused the problem or not. Made to say to the customer that the leaf filter will solve ALL of the problems

4. I came across this ///http://leaffilter-north.pissedconsumer.com/

5. The company hires independent sometimes noninsured/non licensed installers. Not the factory trained installers we are to tell the customer during the sales pitch.

6. The discounts are "false" discounts. Here is the formula.

They measure linear fee plus 10% overage. They take that times anywhere from 26 dollars to 30 dollars per foot and that gives you a price. Then they tack on 650.00 for ad=min and discount fees.

So for example a regular 160 foot measured house will retail at $5130.00. Then during the process of selling the sales guy will offer 250.00 off, then another double coupon, then a discount for immediate action. Then a fake AARP discount, then a commercial discount cause they have a "commercial” job going in the same day as yours. By the way when the guy calls the manager to get approved on the "commercial" pricing. It is all fake. No commercial job going in the next day. It is a fraudulent sales tactic to get you to sign up.

How they make a profit and determine how far down to discount to get the sales is as follows.

The sales gut take the main figure time .65% this figure is known as PAR and the sales guy will make a commission of 10% of this figure. If sold at full retail the sales guy make 10% of par plus 50% of anything over par. Follow so far? Now when you crunch the numbers they wash out as follows.

5130.00 X .65 =3334.50 so if sold at this discount the sales guy will make $333.00 dollars commission.

If he sells at the full 5130.00 price he will make 10% of Par plus 50% of the over par. so 333.50 for par and an additional 899. for selling over par.or half of the additional 1797.00 over par price. for a total of approximately $1231.00 total commission.

Hopefully that inside whistle blower info will tell you why these guys are so motivated to sell this stuff no matter what.

I truly hope that this information will help someone.

And Yes I no longer work for them.

And Yes there are many more fraudulent statements taught by management about the product, its warrantees and sales practices that were not reported here.

Bottom line you can look at hundreds of complaints around the net and make your own decision.

Bottom line the price of the product to manufacture and install is about 4 dollars a foot. This indicates that the retail and discounted price presented to a potential consumer is front loaded with pure profit and Huge commissions for the sales team and management.

Do you really want to become a victim of such a deceitful and dishonest Company?? Your choice.

LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Bronx, New York

We're sorry to hear that you are dissatisfied with your sales experience. There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. Our pricing structure will vary from homeowner to homeowner because of these factors. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/
Review
#769203 Review #769203 is a subjective opinion of poster.
Reason of review
Pricing issue

leaf filter sucks dont buy it.pusy sales guy joe from long island.who also sale hot tubs.way to much money.$5000 for 150 of gutter.i told him ill think it over.what a pain .calls after call price droped to $4000 to $3000 etc *** loser

LeafFilter North's reply to:

Leaffilter North Gutter Screen Review from Holly Springs, North Carolina

Hi Brian, We are sorry your experience has been less than satisfactory. Please contact our service support team at 800-749-4566 so that a local service technician can evaluate your product and resolve your issue
Review
#758623 Review #758623 is a subjective opinion of poster.
Reason of review
Poor customer service
Leaffilter North Gutter Screen Review from Holly Springs, North Carolina

Leaf filter installed today and I'm already ticked off. Had to haul off the garbage that the contractor left behind.

They used two different screens, one of which was anything but 50 microns. They may have actually used window screen. Gutters were not aligned. The filters are not aligned.

One of the gutters now sports a significant dent. Down spouts don't fit. And the salesman who who sold me this bill of goods spoke so well of them using "there own installers, never contractors.

I've been lied to and cheated and these jack wagons won't answer the dang phone. I wouldn't recommend these folks to ISIS.

LeafFilter North's reply to:

LeafFilter North in Bellevue, Washington - Corners clog and screen plugs after less than a year.

Hi there - It looks like your experience is unrepresentative of how LeafFitler typically works. We have every desire to address your problems and provide you with a solution. Please contact our service and support team at 800-749-4566. We have local technicians in your area that would be happy to come out and assess your unique situation.
Review
#755835 Review #755835 is a subjective opinion of poster.
Reason of review
Bad quality
LeafFilter North - Corners clog and screen plugs after less than a year.

We still need to get on our roof several times a year and clean off the screens. Mold grows in the mesh and prevents water from going in and fir needles stick into the screens.

Here is a video to show you. Doesn't take much to plug the water flow and this is the high flow mesh.

Their story about never having to go on the roof is complete malarkey. So expensive, would have saved money to have gutter professionally cleaned once a year vs the thousands we spent to have this system.

LeafFilter North's reply to:

LeafFilter North in New York - Warps & clogs!

Hi Sam, We are sorry to hear that you are less than satisfied with our product. LeafFilter offers a 100% money back no-clog guarantee and would be happy to send a service technican out to resolve your issue.
Review
#751354 Review #751354 is a subjective opinion of poster.
Cons
  • Bad sales practices
Reason of review
Scam with pricing

When they tell you it doesn't clog, don't believe a word!!! The holes in the mesh are so tiny, that leaves do pile up and don't easily wash off, not enough pitch.

During a hard rain, not even the water goes in and splashes onto the ground making puddles!

Gave me some bull *** story about piggy backing my order onto the another order to get me a better price! DON'T fall for it!

The manager, George and the salesman are in cahoots with this scam to get you to buy!!! Check out GutterGlove or GutterDome, same concept, but instead of vinyl, they use aluminum, much sturdier!

Don't buy this!!!

LeafFilter North's reply to:

LeafFilter North in Syracuse, New York - Fantastic product and company

Hi there! Thank you so much for your review. We are so happy to hear that you find LeafFilter to be a fantastic product and company. Thanks for being a valued LeafFilter customer!
Review
#744499 Review #744499 is a subjective opinion of poster.
Pros
  • Salesman product
Reason of review
Good customer service

Saw the product at the new york state fair and gave my phone number because i wanted to see a rep. about getting this on my house.

They called promptly in 3 days and we set app.

Rep.

came out and was right on time.I ended up purchasing Leaffilter and was VERY happy with the whole process from start to finish.

I have tried a few other gutter- guard systems and nothing compares to Leaffilter!! I would recomend this product to anyone that never wants to clean there gutters again!!