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LeafFilter North's reply to:

LeafFilter North in Marengo, Indiana - Unethical practices and product not satisfactory either

Hi Todd and Karma, We are sorry to hear you're disappointed with your experience. LeafFilter offers a 100% money back no-clog guarantee. Please contact us at 800-749-4566 so that one of our service technicians can solve your issue.
Review
#707273 Review #707273 is a subjective opinion of poster.
Reason of review
#1, #2, #5 above
Loss
$3912
Tags
  • gutter covers
  • Leaf filter guards
LeafFilter North - Unethical practices and product not satisfactory either
LeafFilter North - Unethical practices and product not satisfactory either

Salesman came at our request for quote. Quote was higher than we were willing to pay.

The sixth quote allowed a monthly cost of $78 monthly for the first year then we would pay it off with no interest fees. The credit card bill came from Wells Fargo Home Projects (we didn't know it wasn't financed by them but hadn't actually asked). The monthly bill was $136.92. Considering that is nearly $59 more than our signed contract indicated, we contacted LeafFilter.

The only reply was the salesman was new. They were unwilling to work with us or do anything to uphold their contract so we disputed the claim. All documentation was provided to Wells Fargo. We learned one of LeafFilter's documents was even altered but because the selling price was what was quoted we were told "the terms are correct as being billed." I am still confused how terms are correct at $59 more per month BUT here is the rest of the story...

we have large maple trees which produce many seeds. Those seeds being in our gutters were what prompted the purchase. Not only is it an unpleasant job but being on a ladder trying to rid the gutters each spring is not particularly safe. The attached photo shows our gutters this past spring AFTER LeafFilter installed their product.

The gutter protection accomplished nothing as the seeds had to be removed from off the gutter protection. This photo was sent to LeafFilter - no response was received. No response was received after speaking to the owner or manager regarding the incorrect monthly charges we DID NOT agree to and no response was received despite numerous attempts to get all of this resolved through LeafFilter without disputing the monthly charge amount or the fact the gutter protection didn't provide what was intended.

This is a VERY disappointed "customer"... I wouldn't spend any money for the so-called gutter protection LeafFilter installs.

LeafFilter North's reply to:

LeafFilter North in Franklin, Ohio - High pressure sales

Hi Mindy, Thank you for your feedback. Your concern has been forwarded to our management team and will be taken into consideration in the future.
Review
#707033 Review #707033 is a subjective opinion of poster.
Cons
  • Rude customer service after sale
Reason of review
high pressure salesman

Had an estimate for Leaf Filter. WE were given an estimate, However WE were give and amount lower amount if we would say yes right then.

When my husband said he couldn't give a right now yes. The guy that came out said "yea I go out and give these estimates, with gutters hanging of the roof and I go back and they're still hanging. all they want is an estimate" I didn't appreciate being compared to somebody that has no intention on buying. Cause we would of.

To me I felt like we were being pressured. My husband and myself are both disabled.

LeafFilter North's reply to:

LeafFilter North in Alpharetta, Georgia - Horrible Experience

I am so sorry to hear that you were dissatisfied with your sales experience. It is our intention to provide our customers with the best possible price on our product. Pricing variables will differ on a number of different factors, including inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/.
Review
#700371 Review #700371 is a subjective opinion of poster.
Reason of review
Poor customer service

It has been a long time since I have seen the tactics these people use to generate sales. The heavy handed sales person was horrible.

I threw him out of my house. He was rude, demeaning, controversial, and downright nasty. Beware of these folks. It seemed as though they were selling siding or vacuum cleaners.

The $10,000 quote took my breath away. What a bunch of huxters....

It has been a long time since I have seen that kind of selling. I was going to call the main office number but decided that it would be fruitless.

I am sure that they operate the same way all over the country. I would be happy to pay someone $100 every 6 months to clean my gutters.

LeafFilter North's reply to:

LeafFilter North in Lewiston, New York - True comsumer cost

Hi there - It is our intention to provide our customers with the best possible price. In many cases, homeowners will qualify for discounts which will drive the price down. Pricing depends on a number of different factors, meaning that each quote is customized to the individual and the home. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/.
Review
#693128 Review #693128 is a subjective opinion of poster.
Reason of review
Pricing issue

I was interested in getting leaf filter, and had there salesman

come out to give my a price. He said I needed 150 feet,and

my price would be $ 4400.00. (almost $ 30 dollars a foot)

When I said I needed to think about it, he lowered the price to

$3800, saying he could offer a factory discount. When I said I still

wanted to think about it, he said I could get a flexible installation

discount, he again lowered the price, this time to $ 2900.00

if I would sign the contract today. Astounded by the sudden $ 1500.00

drop, I again said I needed time to think it over. He then called his

manager saying I needed time, and the manager said I could receive

commercial pricing because I had white gutters ( most everyone does)

and my price would be $ 1900, but I had to agree to a contract right away!

$ 2500 hundred dollar drop in a matter of minutes. They are obviously making

money at this price too. I them realized the pricing scam and said no thank

you!!! Beware consumers, the product did not seem bad but the deceptive

sales practices ,left me with a bad taste. Beware everyone!

LeafFilter North's reply to:

LeafFilter North - Terrible Product and Customer Service

Hi there - We do not force or encourage our employees to write positive reviews. The holes on the screen are fine, however, this allows for all debris to stay out of your gutters, while water is pulled through the small openings. If you are having issues with your gutters, please feel free to reach out to our dedicated service and support team who are happy to address your issues.
Review
#689001 Review #689001 is a subjective opinion of poster.
Reason of review
Bad quality
Tags
  • Unresponsive retailer
  • unreliable equipment

To start, they have their employees get on these sites to talk up their product in hopes it will outweigh all the negative remarks. They do this on Facebook as well.

In reality the product shouldn't be purchased. The screen holes are too small and everything gets caught in or on top of it, just causing water to overrun the gutter. Don't tell them this though, because they refuse to give a refund or take any credibility on any of this.

They simply answer with, "well your gutter is clear isn't it?" Well yes it is, but if the water is going to flow overtop of my gutter and "Leaffilter Guard" I could have taken my gutter off and saved $4,000+. DO NOT BUY or listen to their sleazy salesmen.

LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Dayton, Ohio

Thank you for your kind words and for being a valued LeafFilter customer. We appreciate your feedback!
Review
#688142 Review #688142 is a subjective opinion of poster.
Reason of review
Good quality

Its the best product l that l have ever used to keep my gutters clear.

LeafFilter North's reply to:

LeafFilter North in Emmaus, Pennsylvania - $42.00 per foot quotation

Hi Lisa, There are many different factors that go into the price of LeafFilter such as the number of stories in your home, inside and oustide corners of your gutters, the need for a gutter replacement, etc. For more information on pricing, please refer to our pricing page: http://www.leaffilter.com/leaffilter-pricing/ We do offer special promotions throughout the year as well as military and senior discounts. Please consider LeafFilter to permanently protect your home from the costly damages of clogged gutters. You'll find that with our quality product, you'll save money down the road.
Review
#684327 Review #684327 is a subjective opinion of poster.
Cons
  • Price
Reason of review
Pricing issue

Leaf Filter Telemarketing would not stop calling until I scheduled an estimate. The sales representative came out late since the original estimator called in sick.

The quote came out to $42.00 per linear foot. Maybe $300 dollars in material and about $1,600 in labor. I think that works out to about $800 per hour in labor. Wow, I want to open a business that makes that amount per hour.

The representative was very polite, but kept on trying to get me to sign an agreement to have the work done.

This looks like a product and service with a very expensive cost.

LeafFilter North's reply to:

Leaffilter North - Installation Review from Philadelphia, Pennsylvania

Hi there - Sorry that you are experiencing issues with LeafFilter. This is not indicative of how LeafFIlter should be performing. Please call our service and support team so that we can address your unique situation and provide a solution. We can be reached at 800-749-4566.
Review
#682860 Review #682860 is a subjective opinion of poster.
Reason of review
Poor customer service

my parents had leaf filter install a year ago.what they clam are the best.first off they paid $4000 two the plastic got chewed away by animals.the fly neatting blow off in the wind.made many calls to joe.but he was out selling hot tubs.here a guy selling two products.stay away from thease people.its junk.

LeafFilter North's reply to:

LeafFilter North in Parkville, Maryland - Trying to register a warranty

Hi Joseph, Thank you for your feedback. Please contact our sales support team at 800-749-4566 to determine whether we've received your warranty.
Review
#681876 Review #681876 is a subjective opinion of poster.
Pros
  • Salesman
Cons
  • Warranty registraton
Reason of review
Poor customer service

trying to register a job that was done on july 31. I found the web site when I tried to click on it.

the form does not come up. I called the telephone no. they told me what to do. It does not work.

also they told me to call the next day if I don't get any satisfaction. My wife tried many times to no avail.

I got pissed off and sent in the warranty card. I do not know if the card was received or not because I did not get any receipt.Please let me know if it was received.

LeafFilter North's reply to:

LeafFilter North in Ravenna, Ohio - Check the facts before you buy

LeafFilter has an industry-leading lifetime, transferable warranty – the best in the business. We offer a 100% money back no-clog guarantee. If you are having issues with LeafFilter, please feel free to reach out to our dedicated service and support team at 800-749-4566.
Review
#677201 Review #677201 is a subjective opinion of poster.
Cons
  • Dishonesty

Full disclosure, this post is from a competitor who thinks consumers should research what they are buying.

1. Warranty.

Check the warranty. Leaffilter guarantees that the interior of your gutters will not clog but offers no guarantee that their screen will not clog.

Their product completely covers your gutter. Of course nothing will clog the interior...it's covered by the screen. But when the screen clogs (as many complaints indicate) then water will run over.

2. Consumer Reports.

Leaffilter claims to be the #1 rated gutter guard by Consumer Reports. Look it up yourself. Google "consumer reports gutter guards". Gutter Glove was rated substantially higher. And Consumer Reports had negative comments about all pro installed systems.

3. Misleading posts on this site.

Leaffilter claims that negative comments are from competitors and that they know this because they "checked the IP addresses." IP addresses are not published with reviews on this site.

Another review from Raleigh states that Leaffilter North installed on their home 10 years ago. The company has only done business in Raleigh for 5 years.

Someone is posting erroneous reviews on this site to make Leaffilter look better.

Bottomline. Buyer beware and please do your research.