All of LeafFilter’s installers are trained and local professionals that focus solely on gutters; we strive to provide the best possible experience for our customers, ensuring that your gutters are properly cleaned, realigned, and LeafFilter Gutter Protection is...
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2 comments
Anonymous
#935010

Sorry that your a jilted ex employee. It's so really that mature of you to post an anonymous review on pissed consumer.

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ID
#548607 Review #548607 is a subjective opinion of poster.
Location
Newburgh, New York
LeafFilter North's reply to:

LeafFilter North - Save your money on ineffective leaf filter

Hi Deb, LeafFilter was designed to serve as a permanent solution to gutter cleaning. Therefore, we are committed to resolving your issue so that you and your husband never have to take on the dangerous task of gutter cleaning. Contact our service support team at 800-749-4566 and we'll be happy to come up with a resolution that will ensure you'll never have to clean your gutters again.
ID
#546677 Review #546677 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$2500
Preferred solution
Full refund

We are so sorry we spent the money for these waste of time screen. Our leaves, pine needles etc just sit on top of the screens and the rain just runs off the top rendering our gutters completely ineffective.

We have complained multiple times, asked for a removal and refund to no avail.

So far they have come out twice to clean off the top of the gutters. We are getting Up in years but my husband still has to get on a ladder and clean off the screens to make the gutters effective.

Don't make the same very expensive mistake.

1 comment
Shakela
#1037668

You're not the only ones. Spent a fortune on this thing thinking we were protecting our newly purchased home even though we really didn't have that kind of money to spend.

Been a nightmare ever since. Spent the last 2 years trying to get them to correct the problems only to be told we have to climb on the roof to clean them off a couple times a year!?!

What was the point? The whole idea was so we DIDN'T have to climb on the roof!

LeafFilter North's reply to:

LeafFilter North - Scammers and liers

All of LeafFilter’s installers are trained and local professionals that focus solely on gutters; we strive to provide the best possible experience for our customers, ensuring that your gutters are properly cleaned, realigned, and LeafFilter Gutter Protection is properly installed. As for our pricing structure, are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/. Furthermore, keeping your gutters clear and debris-free can prevent thousands of dollars in water related home damages. We believe that alone makes LeafFilter a worthy home improvement investment.
ID
#545964 Review #545964 is a subjective opinion of poster.

they have people there who don't have any experience at all don't know an A elbow from a B elbow and hire contractors with no experience and take $1500,00 dollars from there pay incase of service work..........now would you want a company like that doing your gutters

they also charge way to much for there product and are not fair in there pricing at all a lot of the contractors just put it up cut corners and hardly ever repitch when necessary believe you better off just having to clean instead of spending 1000s of dollars on your gutters

LeafFilter North's reply to:

LeafFilter North - Way over priced and rude slaesman

There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/. It's our mission to get our customers the best possible price. You may have qualified for extra discounts or promotions which have driven the price down.
ID
#545189 Review #545189 is a subjective opinion of poster.

Gave me a quote of $2900 for 120 feet of Leaf Filter. I have no corners, all straight runs on top of brand new gutters.

I said no way, it would be cheaper to have my gutters cleaned twice a year. He then dropped his price to $2000 if I signed on the spot. I told him I wanted to get more prices from other companies and confer with my wife. He said the price was only good that day.

He stormed off then screeched his tires as he sped away. I now have a roofer who is giving me simular gaurds for $950.

LeafFilter North's reply to:

LeafFilter North - Worthless Warranty

Hi Richard, LeafFilter offers a 100% money back no-clog warranty. If you are still having issues with our product, please feel free to reach out to our dedicated service and support team at 800-749-4566. You can also contact us online by visiting the following page: http://www.leaffilter.com/contact/service-support/
ID
#543751 Review #543751 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution

I have written and tried to contact Leaf Filter concerning a serious overflow problem causing black mold and mildew on the cement deck below. Due to the incorrect angle of the gutters they also collect leaves in the Fall and oak fronds in the Spring which have to be manually removed.

I have a large home with two levels of gutters so the job was very expensive. I received a Warranty but when I tried to contact Leaf FIlter with a letter of complaint it was returned saying "moved...left no forwarding address"

Their website also did not respond. Buyer Beware!

LeafFilter North's reply to:

LeafFilter North - Leaf Filter deal frustration- worst experience ever

Hi there - we are sorry to hear that you were dissatisfied with your LeafFilter experience. We have every desire to complete your installation and make sure you are 100% satisfied.Please feel free to contact our service and support team if you would like to discuss your situation further.
ID
#542370 Review #542370 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Full refund

Highly unprofessional, rude and full of lies - Including Sales Rep and Installation Crew. They kept making appointment, did

not show up or cared to call to notify. We kept waiting, missing our work. Its been three months the job is still not complete, even our repeated phone calls and requests. Every time they come up with new lames escuses and lies. Our gutter problem still persists not to mention because of their lousy incomplete work our basement starting flooding. Sales rep had promised to not to charge a penny if we are not satisfied. Forget about those lame excuses they did not even call to apologize. We are contemplating to take legal action against the company. We had to pay for cleaning and other items we lost due to water damage in basement.

1 comment
Shakela
#1037669

Did you ever sue them?

LeafFilter North's reply to:

LeafFilter North - NOT HAPPY CLOGGED FILTERS

Hi Karen, We apologize for the inconvenience. LeafFilter encourages you to contact 800-749-4566 so that our service support team can resolve your unique issue.
ID
#540601 Review #540601 is a subjective opinion of poster.

I PURCHASED LEAFFILTER IN 2011. WORKED GREAT UNTIL NOW .

I CAN CLEAN THE FRONT BUT THE BACK OF HOME IS TWO STORY. I PURCHASE LEAFFILTER SO I WOULD NOT HAVE TO GET ON A LADDER. THE COMPANY WHO INSTALLED IS NO LONGER IN BUSINESS, SO I AM OUT OF LUCK GETTING THEM CLEANED UNLESS I WANT TO PAY OUT OF POCKET. SO MUCH FOR LIFE TIME WARRANTY.

YEA THE GUTTERS ARE CLEAN BUT THE SCREEN IS CLOGGED .

ITS A LIFE TIME WARRANTY AS LONG AS THE COMPANY WHO USES THE LEAFFILTER SYSTEM IS STILL IN BUSINESS WHEN YOU NEED HELP.. SAVE YOUR MONEY CHEAPER TO PAY SOMEONE TO CLEAN YOUR GUTTERS.

LeafFilter North's reply to:

LeafFilter North - Extremely Over Priced!!

Hi there - I am sorry to hear that you were dissatisfied with our sales demonstration. We can assure you that each and every demonstration is no-obligation. We make it our mission to provide our customers with the best possible price. Our managers are able to provide extra discounts and promotions which are sales team are not authorized to give.
ID
#540203 Review #540203 is a subjective opinion of poster.

My wife and I went to our cities annual art fair. At the event we stopped by a booth which was showing Gutter Protection.

The lady at the display suggested that we fill out a card to get a "FREE NO COST & NO OBLIGATION ESTIMATE". Too day's later we were called by: LEAF FILTER for our estimate. The Salesperson was only 48 hours late, and was very,very, HIGH PRESSURE!!.

He was extremely unhappy that we didn't sign up for his price $ 3,644.00 (152 ft.) of high priced protection! The next morning we were called by LEAF FILTER'S regional manager and he offered a total price including all taxes of $ 1672.00 WOW DON'T BUY FROM THE FIRST GUY, SAVE BIG MONEY WAIT!!

2 comments
Anonymous
#879133

I don't belive you. You cant even spell two corectly.

Why would you have them come to your home and not expect them to get you to buy. You arent very smart. If you can't afford that you must be poor.

Poor people should clean there own gutters and not bother hard working sales reps with there *** inquiries. Get a life or a real job loser.

Anonymous
#884681
@PissedConsumer879133

Their* own gutters.

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LeafFilter North's reply to:

LeafFilter North - High pressure sales

Hi there - There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/. You may have qualified for promotions or discounts which will drive the price down further. We always look for ways to get our customers the best possible price. We apologize for your experience with our sales rep. We make it our mission to ensure that each and every one of our homeowners is completely satisfied.
ID
#539579 Review #539579 is a subjective opinion of poster.

I'm not surprised at all with this post. I own a gutter protection company and I meet a homeowner that wouldn't allow me in his home ,and ask if we could do presentation outside on the tailgate of my truck.

Once he agreed to work with us he told me how he had to threaten to call the police to get a leaffilter rep. To leave his home after he had dropped his price over $2000.00 in order to get the deal.

I understand sales and how important time is for a commissioned sales rep. But sometimes a no is a no .

1 comment
Anonymous
#954083

Of course the owner of another company is going to bad mouth them.

LeafFilter North's reply to:

LeafFilter North - Cashed my check even though I cancelled the next day.

Hi there - Sorry to hear that you were dissatisfied with your sales experience which prompted you to cancel your installation. It's always our mission to make sure each and every homeowner that we come in contact with is 100% satisfied with our process.
ID
#538892 Review #538892 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$360
Preferred solution
Full refund

So the HIGH pressure salesman convinced my husband to sign up. I was VERY leery of this sales tactic.

Price only good for that second. The next day I told him to cancel, which he did. That was 3 weeks and 2 days ago. 5 days later they cashed our check for the down payment.

Called 3 times and finally got a return call 2 days later. He was "shocked" how that check could have possibly been cashed. Two weeks ago we were told our check would be sent out "right away". So still no check.

Called 2 days ago to find out what the *** is going on. Still no phone call or check.

BBB get's my next review.

1 comment
Shakela
#1037672

Hope you didn't bother with BBB. Guess who pays them?

The businesses. They only put out the good reviews and squash the bad. When you have a complaint against the company, all they do is relay messages to the company. When the company says "tough luck", all the BBB does is respond "Do you agree to their response?".

Of course I never agreed to any of Leaffilters responses because they were so ridiculous they were starting to sound like they were being written by a 5 year old. So the BBB finally got tired of me and said case closed, nothing more for you to do. Wanna bet?

I'm suing Leaffilter. Hired an attorney, he expects I'll get a full refund plus court costs.

LeafFilter North's reply to:

LeafFilter North - Great company and product

Thanks so much for leaving us your feedback! We are so glad to hear that you are loving your LeafFilter system. You are absolutely right - LeafFilter has had over 150,000 customers with positive reviews on HomeAdvisor, Trustpilot, the BBB, and Angies List. Thanks for being a valued LeafFilter customer!
ID
#538146 Review #538146 is a subjective opinion of poster.

For decades, my husband had been lugging out the ladder to clear the 2nd story gutters of pine needles and those stringy things that come off of an old oak tree that we simply refuse to have taken off our property. About 10 years ago, he installed some chicken wire mesh that he suspected would help him out with the larger debris that comes off the trees, i.e. leaves, pine cones. While they worked for a brief period of time (meaning they reduced the amount of debris), they never totally eradicated the problem. As we were walking through a street fair three summers ago, we saw the LeafFilter system on display. We spoke to the woman who was representing the company and she took our information. I remember receiving a call from them either the next day or the day after that. The salesman arrived at the scheduled hour and we decided that it only made sense to buy a Consumer Reports #1 rated product if we were going to invest thousands into our gutters.

This summer, my neighbor was expressing her concern to me about her husband who is now 67 years old risking injury climbing a ladder to do the unpleasant chore of cleaning the gutters. I recommended Leaf Filter and she called them out. She also signed up for the system, BUT her husband who is a little more frugal than I am, went looking for every excuse to cancel the project before the scheduled installation date. He brought this website to her attention, and she immediately called me in a nervous state to ask me if I had experienced any of the things mentioned on this site. Obviously, I would not recommend Leaf Filter to her or anyone else if the system did not work. After reassuring her for what seemed like a conversation that took forever, she got her husband to end the requests to cancel the project. They are now experiencing the freedom of not having to worry about their gutters anymore. Thanks again, Leaf Filter.

While I had already reviewed them back in 2011 on more popular (and more reputable) review sites, I felt compelled to leave an in-depth review of my experience with this company, which has been nothing shy of everything they assured me when I met with the salesman. While I am not of the computer generation, I can appreciate how much information is readily available on the internet about companies, their people, and their products. Call me crazy, but when it comes to things like these, I rely on more credible sources like CONSUMER REPORTS and the Better Business Bureau. If I entertain reviews of people who "own" the products, I at least make sure its on a site like Angie's List, where reviews are verified.

Anyone second guessing him/herself like my friend's husband did, allow me to recommend you looking at your regional BBB for a complaint history on the company. Presently, in NJ (where I live), Leaf Filter has only 1 complaint in the past 3 years. That says more to me than anything I read here when I consider the hundreds, if not thousands, of customers who have probably bought the system in that time period.

COMMON SENSE, PEOPLE !!! And keep in mind that no one throws stones at the tree that doesn't bear fruit.

- Valerie McKay

2 comments
Anonymous
#1040963

Excellent point. Reviews on this site are anonymous and get no resolution or follow-up.

A really credible review would be posted on a different site.

1) With the BBB

Filing a complaint with the BBB will force a resolution.

2) With Angie's List or Home Advisor

Similar to the BBB.

3) Post a review on the company's Facebook page These reviews can't be deleted or removed.

4) Credit Card Company Dispute the charge. 5) Attorney General If people had real complaints they'd go to one, or all, of the sites above instead of posting here.

Shakela
#1037674

Who do you think pays the BBB? Sure isn't consumers.

It's the businesses they promote. Ask a lawyer. Of course you're not gonna see the worst reviews. BBB was useless for me.

I did check them out first. What a mistake all the way around.

Glad your system is working for you. Not so for the thousands of the rest of us across the country.

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LeafFilter North's reply to:

LeafFilter North - Fake installer saying from Leaf Filter

Hi Debra, Thank you for this information. It has been forwarded to our management team and will be addressed.
ID
#535741 Review #535741 is a subjective opinion of poster.
Loss
$5000
Preferred solution
JUst to let you be aware I thought I was getting the real product nothing you can do for me MY problem to deal with

I was by my own trusting nature taken in by someone claiming to be a saleman with LeafFilter .I had been hearing good things about them soooo signed up and two fellows from Cary,NC they said replaced my old gutter's with what I thought the real deal NOT money check written Warranty to follow never has when tried to track down phone disconnected .. I was one of the ones you read of each day SCAMMED even had the now I know fake poster by my driveway .I am angry at myself and have reported them BUT money gone bad work on the gutters.

I am a sucker.BUYERS beware learn from my act QUESTION all never do any deciding on the day they try to sell you anything. The true LeafFilter guy's should know bad guy's out there using your good name

1 comment
Anonymous
#873492

Nobody can take you serious when you speak or type like that. Proof read before you post. Reactivity loud to yourself.

LeafFilter North's reply to:

Leaffilter North - Gutter Cleaning Review from Saint Peters, Missouri

Hi Walter, Our service support team is committed to ensuring that every LeafFilter installation is correct. Please contact us at 800-749-4566 so that we could resolve your issue and make sure that your LeafFilter has been properly installed.
ID
#533751 Review #533751 is a subjective opinion of poster.

New gutters were installed and the gutters are overflowing away from the downspouts. They were incorrectly installed.

The gutters are tilted wrong. The company came out and wanted $70 an hour to fix the problem that was their problem as they were improperly installed.

LeafFilter North's reply to:

LeafFilter North - Very Rude Sales Rep

Hi there - I am sorry to hear that your sales experience was less than satisfactory. There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/. You may have qualified for promotions or discounts which will drive the price down further. We always look for ways to get our customers the best possible price. We apologize for your experience with our sales rep. We make it our mission to ensure that each and every one of our homeowners is completely satisfied.
ID
#530289 Review #530289 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Signed up for free quote. Rep showed up gave me sales pitch quoted $4,200.00 for small ranch home with NO angles.

When questioned discounted to $2,880.00. When I said I would not spend that much he hollered at me saying "why did I waste his time having him out. I said "that's your job"!! He says again you are wasting my time.

I said how can I make a decision before knowing cost!!

I threw him OUT, would never buy from them!! He walked away complaining, the worst sales rep I have ever encountered, I have been sales for over 40 years UNBELIEVABLE

3 comments
Anonymous
#885282

Where did this occurred? I had similar sales tactic here in middle georgia

Anonymous
#873495

Well if you have been a sales rep for over 40 years than stop wasting sales reps time and when you are serious about buying; do your research first and than call the company you want! Also expect to pay money and NOT your cheap $100 expectation.

Anonymous
#868851

Did he think if he bullied you, then you would buy?

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LeafFilter North's reply to:

LeafFilter North - Leaf Filter overflow problem

LeafFilter is made from a medical grade stainles steel, so nothing organic will adhere to it or grow on it. If you are experiencing problems with your system, we recommend calling our service and support team so that we can send a local technician to assess your unique situation. We make it our goal to provide each and every homeowner ultimate satisfaction when it comes to our product and service.
ID
#528436 Review #528436 is a subjective opinion of poster.

1. LF advertises that any leaves or debris will be blown on the next breezy day. Doesn't happen as most of the debris does not blow off.

2. Just brushed off all gutters with the long handled brush they gave us. It rained yesterday and we still are getting overflow which messes up windows and flower beds. In reading some online complaints it may be the my LF screens are clogged with pollen or something else.

3. The original installing company has gone broke and the new company won't take any responsibility.

4. After the installation I found out that If I have my cedar shake roof treated again the Leaf Filter screens will have to be removed and then reinstalled to prevent the treatment oil from clogging the screen. Estimated cost $400-$500.

These problems make me wish I had not spent the $7000+ to install the Leaf Filter system. Instead I could have just continued to have my gutters cleaned 2-3 times a year @ $140 each time.

I went with LF because of the strong rating with Consumer Reports. However I think Consumer Reports did not do testing with tree debris added to the test.

I will contact the home office for Leaf Filter next week. If I get no help from them I will register a complaint with Washington State Attorney General office and/or the Consumer Protection office.

3 comments
Anonymous
#879146

Leaffilter does not give out brushes ever. You are a liar.

This is well known. You are a loser and an intellectual midget.

Get a life or a real job that pay's adult wages. Maybe you could afford it then.

Anonymous
#907421
@PissedConsumer879146

his comment is directed to Home Improvement Pro. You are incorrect about the brush.

Leafless in Seattle provided extension brushes to clients to clean debris off of the filter screen until that went out of business. Perhaps you need to have your intelligence checked before you make further incorrect comments.

Shakela
#1037676
@PissedConsumer879146

You're the loser. Leaf filter hires all subcontractors. And some reputable subcontractors do try to help out the people they hire out to .

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