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LeafFilter North's reply to:

LeafFilter North Foul-Mouthed Execs

We apologize for any inappropriate comments that we made. LeafFilter has looked into this and taken precautions to prevent this in the future.
Review
#668089 Review #668089 is a subjective opinion of poster.

My family and I had the unfortunate experience of being seated for breakfast next to a table of LeafFilter North Executives while dining at the Sheraton Suites, Cuyahoga Falls Hotel in Ohio. We had recently had a LeafFilter salesman come to our house to provide us with a quote and information on this gutter protection system.

This is why my husband picked up on the identification logo on the shirts of these guys. I cannot use the word "gentlemen" to describe. We were a family having a nice breakfast with our son. The LeafFilter guys were yucking it up, every other sentence containing the F-bomb.

Their conversation included commentary on the color of the falls we could see from the dining room windows looking as though they contained "fecal matter". So much for a good breakfast.

They continued gleefully discussing a new business opportunity in Alabama where discrimination in a particular community was perfectly okay since codes allow for over-55 communities, after all. I was disgusted by the demeanor of these men and as a result will never do business with a company that supports such behavior and attitudes from the top down.

LeafFilter North's reply to:

Leaffilter North - Leaffilter Gutter Guard Review from Bellevue, Washington

Hi there -There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This means that the price of LeafFilter can vary from person to person. We can assure you that LeafFilter is a premium gutter guard product, preventing clogged gutters and the water related damage associated with clogged gutters. Other products may need to be replaced every few years because they are not as durable or long-lasting.
Review
#667182 Review #667182 is a subjective opinion of poster.
Reason of review
Poor customer service

leaf filter suck do not buy.sales rep was pushy.$5000 for what 100 with fly net and plastic.went whit a small gutter company $400 and $175 for leaf guard.stay away..........

LeafFilter North's reply to:

Leaffilter North Work Experience Review from Mount Clemens, Michigan

Hi Bob, We aplogize for the inconvenience. Since your situation is very unique, please contact us at 800-749-4566 so that we can resolve your issue. Thank you!
Review
#661873 Review #661873 is a subjective opinion of poster.
Reason of review
Problems with payment

My company did installations for leaf filter for just over 2 weeks. We completed every job we started with complete professionalism.

After working for kver 2 weeks we decided the money wasn't right for us. So we dropped off all extra materials to the local office. We have called and talked to the manager about being paid for our jobs numerous times. We have heard about 3 different excuses why we never received a check all bs.

If you ask me they are ripping people off installing for them.

The product was great to install was easy to handle. Would just be alot cooler to get paid the $1000 dollars owed.

LeafFilter North's reply to:

LeafFilter North in Stow, Ohio - Poorly Engineered System

Hello- The LeafFilter gutter guard system is comprised of a medical grade stainless steel micro mesh filter. If you are experiencing an issue with your gutter guards, please contact our dedicated service and support team at 800-749-4566.
Review
#659097 Review #659097 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let the company propose a solution
Tags
  • LeafFilter Failure

Please check the IP addresses and note that I am a real customer of your more than sub par gutter system. The patented screen which is placed over the gutters must be coated with super glue or some sticky substance which holds leaves, twigs and anything in the air which in turn blocks the gutters on top.

Nothing; not even rain, goes onto the gutters thus making a curtain of rain which may eventually cause leaks in your home. If you need some type of gutter system please do your homework and put Leaf Filter at the bottom of your list. Please be cautious of the VP who has excelled in poor communication skills and problem solving.

Asking to speak to the owner will not help as he is well protected and most likely aware of the performance of his system.

LeafFilter North's reply to:

LeafFilter North - Review in Household Services category from Howard, Ohio

Hi there - We are very happy that you stand behind LeafFilter and find it to be a valuable home improvement product.
Review
#658633 Review #658633 is a subjective opinion of poster.
Reason of review
Good quality

These bad reviews are ridiculous. If you check the IP addresses where are all these negative comments are coming from, it proves that the competitors are the ones who are posting negative reviews, NOT former customers.

Leaf Filter is a great product and was rated #1 by consumer reports. Consumer reports has been trusted with their nonbiased reviews of many products for several years. Please don't be fooled by this website into believing the lies about this company or the negative product reviews.

The competitors are trying to do everything they can to make Leaf filter seem like a bad company and product. It's simply not true.

LeafFilter North's reply to:

LeafFilter North in Yorktown, Virginia - Cloggs easily and produces ice dams

Hi Mike, We are sorry for the inconvenience. LeafFilter does not cause or prevent ice dams. Please contact our service and support team at 800-749-4566. We'll be happy to investigate your LeafFilter and come up with a solution.
Review
#656570 Review #656570 is a subjective opinion of poster.
Reason of review
doesn't work as well as advertised and is way over priced.

Leaf filter came out in mid-February 2015 to install their system, just as they finished, it began to snow (Yorktown Virginia) and accumulated about 6 inches. So being the system that it is the snow just sits on top of the screen mesh on top of the gutter.

When the sun came out the next day it began to melt some of that snow which then refroze filling up every square inch of the mesh and completely blocking the gutter into an instant ice dam which lasted for over a week. This spring the pollen and tree litter falls on the mess and dries and becomes bonded to the mess. Any rain that fell just ran over the top and not into the gutter. I had to go up and use stiff brush and a hose to wash of this baked on gunk...so much for worry and maintenance free.

If snows at your house or you have any trees nearby I would highly recommend NOT getting this system.

If you are still not detered I would recommed that you don't pay more than $1000 for 100ft of filter. My $100 self installed gutter covers worked just as well.

LeafFilter North's reply to:

LeafFilter North in Reading, Pennsylvania - More problems now than before we had it installed.

Hi Betsy, We're sorry to hear that you are less than satisfied with our product and service. Our service team is committed to fixing your issues and would be happy to determine a permanent solution. Please contact us at 800-749-4566.
Review
#656314 Review #656314 is a subjective opinion of poster.
Cons
  • Absolutely no service
  • Does not work as advertised
  • Rude customer service after sale
Reason of review
Poor customer service
Tags
  • Gutter

Had it installed in 2013. Trouble ever since.

Customer service is a joke. They're rude and just pass you on to someone else who also has no interest in fixing the problems. Screens clogged our gutters, which NEVER happened before installation. Water now runs OVER the gutters instead of into them.

We have to climb onto the roof to sweep the debris off because everything sticks instead of just "blowing off when it dries" like we were told in the presentation.

We've had them out multiple times over the past 2 years but not much changes. The guy who came out today climbed onto the roof with a broom and just told us it was totally clogged and would have to be cleaned off twice a year.

LeafFilter North's reply to:

LeafFilter North in Locust Grove, Georgia - Leaf Filter doesn't honor their own contract.

Hi William, We apologize for the inconvenience. Our service team is dedicated to resolving your issue. We have local technicians in your area that would be more than happy to assess your situation and come up with a solution. Please contact us at 800-749-4566.
Review
#646661 Review #646661 is a subjective opinion of poster.
Cons
  • Bad service
  • Product not as promised
  • Would not cancel transaction
Reason of review
cancellation of transaction
Loss
$3400
Preferred solution
Full refund
Tags
  • installed badly

I was not pleased with the installation of their product and cancelled the transaction within 3 business days per their contract and they charged my wells fargo account a week after I cancelled the transaction. Shingles are curled upwards and can see the roof decking at the ends of the roof where the leaf filter is pushing the shingles up.

Customer service is bad and have no local number to contact the company. Beware of this company. They are on Angies list and have contacted Angies list and complained about this company. The Governor's office of Consumer Protection is next step as well as an attorney.

Plan on going by their office Monday and see if they want to settle this matter or if further steps have to be followed. I would not recommend this company to anyone.

LeafFilter North's reply to:

LeafFilter North in Slingerlands, New York - Very odd to deal with. Hope the product is better.

Hi There- We apologize for the inconvenience. Please reach out to our dedicated service and support team at 800-749-4566 if you have any further questions or concerns. We hope that you are pleased with our product it and find it to work well in the rain.
Review
#636232 Review #636232 is a subjective opinion of poster.
Cons
  • Disregard for their schedule
Reason of review
Poor customer service
Preferred solution
send me my install paperwork and a receipt for my payment

They told me they'd install the product on a certain day, at a certain time. My wife got home before the appointed time only to discover the install had already arrived and left, supposedly installing the product.

They then wanted to stop by on another day to pick up a check. I ended up calling them to mail a check to them. Calling the 800 number on their literature led to a disinterested gentleman on the other end who didn't want to take a payment, but instead directed me to call my sales guy. The sales guy gave me an address to mail a check to and said they'd send me a receipt and paperwork for my records of the job being done and me paying.

Of course they never sent either. Haven't really had a chance to see how the filters work in a rain as we're in a drought.

LeafFilter North's reply to:

Leaffilter North - Gutters Review from Hudson, Ohio

Hi there - We have very desire to address your unique situation. Leaves and debris that are stuck to the system is unrepresentative of how our product is intended to work. Please contact us at 800-749-4566 and we'd be happy to look at your LeafFilter system and provide a solution.
Review
#636034 Review #636034 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Biggest rip off! My gutters are not clogged with leaves but the "patented nonstick screen" cover has tons of leaves stuck to it.

Was told by their salesman and VP I should get on a ladder to clean the leaves from the gutters. One of the employees googled my address and said my roof was too steep for their product. The VP talks over you and will not allow you to speak or work on a solution.

He is loud and not professional. Please reconsider using this company unless you are younger and capable of climbing a 20 foot ladder to scrape the leaves from the screen or get the system and watch the water overflow.