Filter by rating
filters
State:
Show
City:
Show
Product:
Show
LeafFilter North's reply to:

LeafFilter North in Yorktown, Virginia - Cloggs easily and produces ice dams

Hi Mike, We are sorry for the inconvenience. LeafFilter does not cause or prevent ice dams. Please contact our service and support team at 800-749-4566. We'll be happy to investigate your LeafFilter and come up with a solution.
Review
#656570 Review #656570 is a subjective opinion of poster.
Reason of review
doesn't work as well as advertised and is way over priced.

Leaf filter came out in mid-February 2015 to install their system, just as they finished, it began to snow (Yorktown Virginia) and accumulated about 6 inches. So being the system that it is the snow just sits on top of the screen mesh on top of the gutter.

When the sun came out the next day it began to melt some of that snow which then refroze filling up every square inch of the mesh and completely blocking the gutter into an instant ice dam which lasted for over a week. This spring the pollen and tree litter falls on the mess and dries and becomes bonded to the mess. Any rain that fell just ran over the top and not into the gutter. I had to go up and use stiff brush and a hose to wash of this baked on gunk...so much for worry and maintenance free.

If snows at your house or you have any trees nearby I would highly recommend NOT getting this system.

If you are still not detered I would recommed that you don't pay more than $1000 for 100ft of filter. My $100 self installed gutter covers worked just as well.

LeafFilter North's reply to:

LeafFilter North in Reading, Pennsylvania - More problems now than before we had it installed.

Hi Betsy, We're sorry to hear that you are less than satisfied with our product and service. Our service team is committed to fixing your issues and would be happy to determine a permanent solution. Please contact us at 800-749-4566.
Review
#656314 Review #656314 is a subjective opinion of poster.
Cons
  • Absolutely no service
  • Does not work as advertised
  • Rude customer service after sale
Reason of review
Poor customer service
Tags
  • Gutter

Had it installed in 2013. Trouble ever since.

Customer service is a joke. They're rude and just pass you on to someone else who also has no interest in fixing the problems. Screens clogged our gutters, which NEVER happened before installation. Water now runs OVER the gutters instead of into them.

We have to climb onto the roof to sweep the debris off because everything sticks instead of just "blowing off when it dries" like we were told in the presentation.

We've had them out multiple times over the past 2 years but not much changes. The guy who came out today climbed onto the roof with a broom and just told us it was totally clogged and would have to be cleaned off twice a year.

LeafFilter North's reply to:

LeafFilter North in Locust Grove, Georgia - Leaf Filter doesn't honor their own contract.

Hi William, We apologize for the inconvenience. Our service team is dedicated to resolving your issue. We have local technicians in your area that would be more than happy to assess your situation and come up with a solution. Please contact us at 800-749-4566.
Review
#646661 Review #646661 is a subjective opinion of poster.
Cons
  • Bad service
  • Product not as promised
  • Would not cancel transaction
Reason of review
cancellation of transaction
Loss
$3400
Preferred solution
Full refund
Tags
  • installed badly

I was not pleased with the installation of their product and cancelled the transaction within 3 business days per their contract and they charged my wells fargo account a week after I cancelled the transaction. Shingles are curled upwards and can see the roof decking at the ends of the roof where the leaf filter is pushing the shingles up.

Customer service is bad and have no local number to contact the company. Beware of this company. They are on Angies list and have contacted Angies list and complained about this company. The Governor's office of Consumer Protection is next step as well as an attorney.

Plan on going by their office Monday and see if they want to settle this matter or if further steps have to be followed. I would not recommend this company to anyone.

LeafFilter North's reply to:

LeafFilter North in Slingerlands, New York - Very odd to deal with. Hope the product is better.

Hi There- We apologize for the inconvenience. Please reach out to our dedicated service and support team at 800-749-4566 if you have any further questions or concerns. We hope that you are pleased with our product it and find it to work well in the rain.
Review
#636232 Review #636232 is a subjective opinion of poster.
Cons
  • Disregard for their schedule
Reason of review
Poor customer service
Preferred solution
send me my install paperwork and a receipt for my payment

They told me they'd install the product on a certain day, at a certain time. My wife got home before the appointed time only to discover the install had already arrived and left, supposedly installing the product.

They then wanted to stop by on another day to pick up a check. I ended up calling them to mail a check to them. Calling the 800 number on their literature led to a disinterested gentleman on the other end who didn't want to take a payment, but instead directed me to call my sales guy. The sales guy gave me an address to mail a check to and said they'd send me a receipt and paperwork for my records of the job being done and me paying.

Of course they never sent either. Haven't really had a chance to see how the filters work in a rain as we're in a drought.

LeafFilter North's reply to:

Leaffilter North - Gutters Review from Hudson, Ohio

Hi there - We have very desire to address your unique situation. Leaves and debris that are stuck to the system is unrepresentative of how our product is intended to work. Please contact us at 800-749-4566 and we'd be happy to look at your LeafFilter system and provide a solution.
Review
#636034 Review #636034 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Biggest rip off! My gutters are not clogged with leaves but the "patented nonstick screen" cover has tons of leaves stuck to it.

Was told by their salesman and VP I should get on a ladder to clean the leaves from the gutters. One of the employees googled my address and said my roof was too steep for their product. The VP talks over you and will not allow you to speak or work on a solution.

He is loud and not professional. Please reconsider using this company unless you are younger and capable of climbing a 20 foot ladder to scrape the leaves from the screen or get the system and watch the water overflow.

LeafFilter North's reply to:

LeafFilter North in Summerville, South Carolina - Gutters installed without filters

Hi Denise, We apologize for the incovenience. Our local service technicians would be happy to assess your situation and make sure that our product is installed correctly. Please contact our dedicated service team at 800-749-4566. Thank you!
Review
#635443 Review #635443 is a subjective opinion of poster.
Pros
  • Salesman
Cons
  • Installed without appointment
  • No filters installed
  • Product not as promised
Reason of review
Damaged or defective

Last year I had a complete gutter system installed, or so I thought. Turns out that they did not install the filters and my gutters are now overflowing because they are filled with leaf ***.

If you do business with this company, be sure that you are there when they install your gutters and that they actually install the filters. I have contacted the salesman and the service department but no answer yet.

They installed the gutters while I was not home and so I did not see that the filters were not installed. I feel this is a bait and switch technique which is unethical.

LeafFilter North's reply to:

Leaffilter North - Maintenance Review from Jackson, Michigan

Hi There - LeafFilter is a maintenance free solution as it prevents leaves and debris from entering and clogging gutters. If you have any issues with your system, please contact our service and support team at corporate and we'd be happy to help.
Review
#633474 Review #633474 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

It's not maintenance free like sales say it is. You still have to clean it,so why spend that much money to still have to get up on a ladder and clean the top of your gutters? Because they tell you that it's the best B-S.

LeafFilter North's reply to:

LeafFilter North in Charlotte, North Carolina - 20 to 30$ a foot what? Lol local!!! Contractors who stand by there work who probably doesn't even know pissed consumer exist

Installers are paid upon successful completion of each job. If our post installation inspection finds issues, the original contractor is given every opportunity to correct the problem without losing pay.
Review
#629620 Review #629620 is a subjective opinion of poster.
Reason of review
Problems with payment

Your so *** I installed there product for 2 yrs. every major gutter protection company is #1 in a *** magazine.

Leaf filter does not pay there help in full. You can buy gutter Rx comes with a 20 yr. warranty for 8$ For a 10 ft. Piece.

All aluminum no vinyl trash. And it's 90% cheaper then leaf filter or there competitors. They Lie to every customer. they have told me to lie to them they currently owe me 2000$ for work I done for them

I'm a small business owner who works hard I'm not a competitor I loved leaf filter they kept me steady work most of the time.

But if you get paid 12000 dollars for a gutter and filter job and they can't pay the installer the agreed upon labor bill that they quoted not the installer(They pay by the foot)(and for gutters the installer buys the D/S, gutter coil) (so when you buy your gutter material you get more on the footage when you buy the gutter stock.) so 12000$ all they bought was the filter. Owed 2000 to installer only payed them 700$ which only payed the gutter materials,gas ,and help. And they do this all the time. In every state.Repeat I'm not a competitor I'm an honest hard working American who couldn't pay his bills because of leaf filter *** me out of money every month for 2 years.

I recommend if you ever need gutters Or gutter protection Please call a local contractor gutters are only 3 to 5$ per linear ft. And gutter protection for same price.not this 30$ and 20$ a foot bull ***. Like all the major protection companys.

So I urge you to contact your local contractors the ones that still use the phone book to advertise and live 20 minutes from you not 3 hrs or 300 miles and you want have to worry about a pissed off installer coming back and tearing everything back down cause they didn't get paid for the job. That you payed them 5000$ for and they can't pay there help 300$ for installing it.

LeafFilter North's reply to:

Leaffilter North - Employee Experience Review from Boston, Massachusetts

Hi Joe, LeafFilter's installers receive payment based on the quality of the installation.
Review
#623013 Review #623013 is a subjective opinion of poster.
Reason of review
Bad quality

I never got paid in full for the job i did.can someone call before i go back to the and take my gutters down and tell the owners leaf filter is junk............5165322733

LeafFilter North's reply to:

LeafFilter North in Olympia, Washington - Plant material gets on the screen and water runs right over and down the outside of the gutter

Hi there - If you are experiencing plant material building up in the corner valleys, please contact us as this is not how LeafFIlter should be performing. We have every desire to correct your issues and provide a solution to your unique situation. Our dedicated service and support team will be happy to speak to you.
Review
#621605 Review #621605 is a subjective opinion of poster.
Reason of review
Bad quality

Plant material will build up in the corner valleys and the water will run off your roof just like going through a hose. The water splashes up on the siding and gets dirt and wet causing damage to the siding.

They came out and put splash guards on the valleys and all it does is cause me to have to get up on the roof more frequently. All along the gutter plant material that gets wet will stick on the screen and water will run over the top of it and down the side of the gutter on on the facia board causing rot. The plant material will not blow off in the next wind. It only comes off when you go up and clean it.

I have to go up on the roof and clean the leaf filter guards once a week during the winter months.

I hope at some point there is a class action suit against this company. DO NOT BUY THESE!!!!!!