Welcome to the LeafFilter North Community

I purchased the Leaf Filter system in September 2013 - 10 months later, the gutters do not catch the rain water in the gutters and flows right into the flower beds, drowning them. There is a film on the "screens" that again keep the water from going into them. I have contacted them several times and was told by the sales/service rep that he was going to be gone for 2 weeks to call back to set up a service call, so I did, but have yet to hear back. It is now July 3rd, 2014.

I have recorded the rain flow on my cell phone which I will download to YouTube. I will be contacting the finance company regarding this as it my turn into a dispute.

Beckie - Auburn, WA.

Your salesman mike was using

Guilt and was pushy and deceiving.

After I told him I could

Not afford it he tried tactics of calling

You on the phone to get a better

price. This is not a very nice way to deal with customers and get business.

I am elderly but certainly not ***. I have 105 feet of gutter and the price presented was 3875. This is over 35.00 per foot.

This is beyond my budget as I am retired and a widower.

I sincerely just kept saying no to the price and the rep FINALLY left. The next morning I got a call offering me Leaf Filter at 1050.00.

This is 10.00 per foot, I told him to shove it and he got indignant with me as if he expected me to buy at the lower price. He wanted to argue that I would not get this price at any time in the future.

I guess the advice I can give is, keep saying no. You will get the price you want.

Just after we had the Leaffilter system installed we started to have problems-water cascading over 3 corners in any kind of rain and water running over regular parts with just a fine coating of pollen. It took 3 weeks and several phone calls to finally get someone here to look at it.

When he finally showed, he explained he had been on the job only 2 weeks for our installation, training was terrible, and he thought he could fix it by adding splash guards and sloping the product and admitted these should have been done in the first place. We had no confidence in this individual. Attempts to get assistance from our sales person (left) and installation manager (in that job for a week and kept on insisting we stick with this installer) were nothing but frustrating.

Costly mistake from which we will learn! We hired a company with its own employees to replace this system ASAP before any more damage can be done!

Just after we had the Leaffilter system installed we started to have problems-water cascading over 3 corners in any kind of rain and water running over regular parts with just a fine coating of pollen. It took 3 weeks and several phone calls to finally get someone here to look at it.

When he finally showed, he explained he had been on the job only 2 weeks for our installation, training was terrible, and he knew more now and would fix it-would add splash guards and adjust the pitch, which should have been done in the first place. Needless to say we have no confidence in this installer. Our original sales person had left and the installer manager had been on the job for a week.

He actually said the installer who didn't show twice was good when we asked to have someone else put on the job. Costly mistake on our part but having the system removed ASAP and going to a system and company with its own employees.

This is unacceptable. We want ur company to remove ur entire gutter protection & refund us we will go w / someone else or we would rather pay someone to clean our gutters than for our house to look like this U personally looked @ our gutters & roof when u were out to sell us on the gutter covers. BTW, Shawn that was out to put the ugly things up said we will still have to periodically clean behind the shields. That is why we decided to have gutter covers put on in the first place.

This co had a booth at the Home Show in Indianapolis, IN 2014 . We filled out a card to have them talk to us about their gutter covers. On 2/1 Kelvin came out to sell us on their gutter covers. We decided to go w/ the co due to the fact my husband's sister and b-in-law had the same covers put on their gutters approx 4 yrs ago and likes them and Kelvin was very convincing they would work for us. The installers came out 2/6 in the snow and ice to install them. The back gutter covers poured water on the ground when it rained. They came out again to fix that problem on 2/25. When it rained in Mar 2014 the covers over the porch poured water onto the ground so again we called the co, they came out to fix the problem. On 4/28 the gutter covers were leaking again. On 4/29 the office said someone would be out on 5/1 to fix the over flow. On 5/1 a guy was out and said our problem is the severe pitch of the roof and that we would need shields but didn't explain how ugly they are. Someone was to come out to add the shields on 5/10 but they were a no show and didn't give us a courtesy call to say they wouldn't be out. My husband stayed home all day. I called the co on 5/10 and 5/12 leaving messages to see when someone would be out to install the shields but no one returned my call. On 5/13 a Greg, area supervisor came out said he would be out 5/15 to put the shields on but again a no show. On 5/14 we had a deluge of rain, I looked out the front door, it looked like Niagra Falls pouring water onto the ground from the gutters. On 5/16 Shawn came out to install the shields. They look terrible and are unacceptable. Matt called my husband yesterday 5/19/14 and talked terrible to him. I then called Matt today 5/20, he was so rude I could not believe he would talk to a paying customer like that just because I want a refund since their gutter covers won't work for the pitch of our roof. Matt accused me of ripping a contractor off because we want a refund. I'm filing this complaint because of Kelvin & Matt mostly vs the Co.

An apology from Matt would be nice but w/ his unprofessional attitude that will not happen. I also feel Kelvin was wrong not telling us their gutter covers wouldn't work because of the pitch on our house. Matt REFUSED to give me the name and telephone number of the owner of the company so I could call them.

It's now pouring down rain and the gutter covers are letting the water pour down all around the house. They aren't working at all like the company claims.

Is your personal info protected? Monday I will be posting very important info you should know about leaf filter and the handling of your personal financial info.

This info is coming from the ripped off contractor. Also info left out from last post. In dealing with holding our check hostage until we sign pre-written statement that leaf filter wrote and wanted us to sign. We just wanted to be paid the money owed to us nothing more nothing less.

This is being done to all contractors and if they complain or say something about it, in the words of the regional manager of the Charlotte office "they will be eliminated".

The situation that happened on Friday 5/16/14 was recorded and some of the other contractors have been and will continue to record these such conversations to protect them from being victims.

This will one of many updates to follow on the dealings of leaf filter. On 5/16/14 we went to leaf filter to get our paycheck.

The first thing we were confronted by the regional manager of the Charlotte office. He had copy of the post we put up on Pissed Consumer it was. He demanded us to remove the statement and write a retraction or he would not give us our paychecks. We were led into a the regional managers office and interrogated by the regional manager and 2 production managers about the post we put up on Pissed Consumer.

Prod. manager of the north informed that they had a 2 million dollar marketing crew the search for these type complaints. Then the regional manager tried to threaten and intimidate say everything we was a lie and that this was a multi-million dollar co. and they crush and eliminate anyone that gets in their way stating he will personally prevent us from ever working in this area tried taunt into a physical confrontation.

they as long as we remove or retract the post that they would still let us.The they left I am guessing to decide what to do. then the production manager came up to us and gave us a job work order with one extra piece of paper it was a typed up statement they made on leaf filter letter head that said word for word leaving personal name out ( This is to certify That Contractor and Contractor have received payment for all services rendered. Once Payment has been accepted it is understood that said parties will remove any and all negative comments posted on any and all online websites and forums. It is further agreed that neither Contractor nor Contractor nor any parties associated with them will post any further negative comments online or any place else from this date forward.

If parties continue to contract with leaf filter all past grievances shall be considered resolved on this date. Also, moving forward, any jobs that are scheduled and "accepted" by contractors are they responsibility of the above contractor listed. Leaffilter, moving forward, requires 24 hour notice if a scheduled job will not (or cannot) be hit, no exceptions).

Wanting to sign this.

A posting about Leaf Filter Gutter Protection was posted on 5/15/14 and it needs to be removed. It's very long and has Leaf Filter and the date at the top. It's spam that was never supposed to be posted.