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153 Customer testimonials

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LeafFilter is the #1 rated gutter guard system in the nation, as evaluated by two separate leading consumer publications. Growing from one small office in Hudson, OH to North America’s largest gutter protection company, the nation’s largest gutter protection company has installed over 25 million feet of gutter guards on homes across the United States since 2005.

Combined with a homeowner’s existing gutters, LeafFilter creates a completely sealed system, keeping out debris, leaves, pine needles – everything but water --- from entering and clogging gutters. Aside from receiving numerous positive consumer reviews, LeafFilter consistently remains at the top of prestigious ranking lists such as Qualified Remodeler Magazine and Inc. 5000 for their product, growth, and expansion.

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Aug 31

LeafFilter North's reply to:

Poor customer service

Oh no, Lorraine - we want to help! We're passing this on to our customer service team now to ensure we get you on the schedule.

author's review

#2144326

Aug 31 Lorraine S

Day after install gutters over flowed

Aug 29 Greg S

LeafFilter North's reply to:

Obnoxious sales rep

So sorry to hear about the frustration, Greg. We're always looking to make improvements, so we're passing this on to our local team now.

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#2141496

Location

Glen Burnie, Maryland

Aug 28 Nancy M

LeafFilter North's reply to:

Hard sell...COST PER FOOT

So sorry for the frustration, Nancy. We're passing this on to our local team now, so someone will be in touch soon to help.

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#2139778

Aug 28

LeafFilter North's reply to:

Had Leaf Filter Installed less than a year ago and now have damage to shingles and Drip Edge.

We definitely want to make sure we get this sorted out for you, Kevin. We're passing this on to our support team now, so someone will be in touch to help!

author's review

#2138269

Aug 27 KevinJames B

Took 3 weeks to talk to a real person and had someone come out to look at install. He agreed there were several issues with install and said they would reinstall properly.

That was 3 weeks ago and now having the same issue of talking to someone to see what is going on as no-one has got back to me.

I have pictures of install and am ready to put on social media if this doesn't get rectified soon. I am ready to remove myself and get a lawyer.

User's recommendation: Stay Away. I paid a lot of money for very bad install and now house is leaking.

Resolved

Aug 28

LeafFilter North's reply to:

Resolved: Poor customer service

So very sorry for the delay, Scott. We're passing this on to our support team, so someone will be in touch soon to discuss your concerns and to offer a solution.

author's review

#2132819

Aug 24 scott m

Update by user Sep 23

Company fixed the issue and I have been provided with product or service ordered. I was finally able to contact the 1-800 customer service person and the repairs were completed within a week..

Original review posted by user Aug 24

I had follow-up work that was required from my installation last Fall. I sent an email with a photo, job ID number and description of this work on 8/7/20 as well as two 1-800 calls since then and no reply has been received.

Who is the general manager at LeafFilter North? I expect my next option is to make an appearance at the Eden Prairie office,

Aug 24

LeafFilter North's reply to:

Don't waste your money.

We are sorry to hear about the issues, Richard. We definitely want to offer a solution! We're passing this on to our support team now, so someone will be in touch to assist.

author's review

#2126714

Aug 20 Richard P

Leaf Filter may work if you live in a city with a couple deciduous trees, but not here on a lot with white pines. We wasted almost $5000.

Before Leaf Filter we had to clean out our gutters 2-3 times a year, and now we have to clean out gutters 2-3 times per year. Leaf Filter is worthless.

User's recommendation: Don't become a past customer.

Aug 19 Joseph T

LeafFilter North's reply to:

Not a dependable company

We apologize sincerely for the frustration, Joseph. We're passing this on to our support team to ensure we reach out to discuss your concerns and to offer a solution.

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#2125367

Aug 19

LeafFilter North's reply to:

Poor Experience from Installation to Customer Service

So sorry to hear about the frustrations you've faced. We just passed this on to our support team, so we'll be in touch to get you on the schedule.

author's review

#2123464

Aug 18 Jorge C

It has been about a month and a half, with no idea when someone will come and fix the poor installation of the product and service you offer. We are highly disappointed.

We have grown tired of trying to reach out to someone on behalf of this experience and would much rather take our business elsewhere. We would like a full refund and for you all to take your installed products with you.

User's recommendation: Avoid a headache and concern for potential damage from poorly installed gutter filters.

Aug 19

LeafFilter North's reply to:

Hard to get some to come and see the damage

We're happy to hear that we got you on the schedule. If you have any future concerns, you can always reach us at 800-749-4566.

author's review

#2122367

Aug 18 User2122367

Got in touch with them. Coming Aug 26th so we will see how they handle the warrenty

Will be in touch

Aug 19

LeafFilter North's reply to:

Can’t get anyone to answer your phone. Call me at 757-297-**** about installation schedule for tomorrow.

We apologize for the delay. We're passing this on to our support team now, so someone will be in touch soon to help.

author's review

#2121283

Aug 17 User2121283

Need to talk to someone now.

User's recommendation: Do not do business with you.

Aug 17

LeafFilter North's reply to:

Service

We definitely want to take a look at those areas of concern for you! We'll be in touch to get you on the schedule.

author's review

#2120587

Aug 17 Radonna

I need service overflow in 2 areas

No appointment set

User's recommendation: I have many times but now service is poor!

Aug 14 wilma f

LeafFilter North's reply to:

Install and service

So sorry to hear about the frustration, Wilma. We're passing your message on to our support team now, so someone will be in touch to provide further assistance.

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#2117241

Aug 17

LeafFilter North's reply to:

Cancellation of contract

So sincerely sorry to hear about your hours being cut! We're passing this on to our team now to confirm cancellation for you. Someone will be in touch!

author's review

#2117054

Aug 14 Kaan

I spoke with a customer service representative who said my contract would be canceled after I spoke with a manager and no one ever called me. I recently got hours cut shorty after I agreed with the contract. I am needing to cancel right away