Welcome to the LeafFilter North Community

i called leaf filter customer service 3 days in a row and could never get through to anyone. All I could get was an irritating recording that played every 30 seconds that told me how important my call was....after a prolonged time of being told how important my call was I hung up.

finally I got on to a an email for “customer service” — requested an appointment for my clogged gutter and they are supposed to come by this morning. Its 9:30 and they have not come or called to indicate they were coming.

Awful service....

User's recommendation: customer service is awful.

HAVE SYSTEM, REPAIRED IN JAN PLUS WE PAID ANOTHER $1,000 FOR REPAIR. SYSTEM IS BUCKLED AT CORNERS SPOKE WITH IL OFFICE THEY WERE REFERRING IT TO TECH.

WAITED 5 DAYS CALLED ILL OFFICE AGAIN "OH SORRY WE ARE NOT SENDING ANYONE, NOW CALL MILWAUKEE" TRIED FOR 3 DAYS VOICE MESSAGE SAYS CALL BACK NEVER AN ANSWER. NEXT WE CALL HEADQUARTERS IN OHIO SAME NO ANSWER,

User's recommendation: CHECK ANOTHER COMPANY.

We got our leaf filter installed in May, and are already having issues in one area of the house. We called the service number and no one answers or calls back when you leave a message.

Tried leaving another message and it says now that the mailbox is full and cannot take more voicemails. We tried reaching out to the sales guy who originally sold us the product and he stopped responding because its not his area.

Terrible customer service on something (Lifetime warranty and service) that they originally sold as a huge benefit to us. Very disappointed and will shout from the rooftops to all people looking to get gutter guards to avoid this company!

User's recommendation: Avoid!!

Run for your life. We just wasted thousands of dollars on a crap product.

During snow the gutters do not perform at all. So the water just drips off the side of the house as if there are no gutters at all. The company keeps saying to call customer service only to hear them say there is nothing they can do for us. Now we have to spend more money to have them removed which they tell me voids the warranty..

hah, the warranty protects leaf filter more than you as a customer so that is no loss. So extremely disappointed.

User's recommendation: Beware.

After being hounded for an estimate, I was able to meet with them. The rep told me my house was small and the average house costs $3500.

He quoted me $2900. I asked about the 20 percent discount plus the $100 off.

My next question was how many linear feet I have and how much per linear feet. He would not answer the question...

User's recommendation: Ask how much per linear feet.

Sales dept were great and installer did a great job. Trying to get a hold of someone to come out and fix something is another story.

After leaving a bad review and several messages someone finally called me back on the weekend to schedule a repair date 2 weeks out. Well that was yesterday and no show no call.

Trying to get a hold of them again and no luck. Leave messages is all you can do.

User's recommendation: Hope it gets done right the first time. Good luck trying to get ahold of anyone.

This is Rex Garrett, 2410 Avenue D. Fort Madison Iowa, 52627.

I purchased my leaf filter September 21st 2019 from Phil Cavanaugh. My front gutter overflows very quickly after it rains. It flows over the top of the screen right over the edge of the gutter to the ground. I am very displeased with leaffilter.

My phone number is 319-470-0864. Something's Gotta give

We had Leaf Filter address all of our gutters in 2018. Recently we noticed that our front landscape, which was professionally done after the gutter work, was suffering.

We discovered that there is a blockage in the system that is preventing the water from draining and exiting properly. We called to request a service call. After multiple calls we received a service date - a month from now!

We are outraged since we just received a solicitation for new gutter work! It is clear that Leaf Filter does not care about past customers.

User's recommendation: We do not recommend Leaf Filter.

When the rep showed up he stated I would be receiving a written estimate and a confirmation of when the work would be done. Also, when he quoted me the price, he failed to include the 15% discount for "acting now", and my senior citizen mother lives at the residence, I believe that is another discount, and the fact I'm a veteran.

I just want my estimate and the discounts applied. Thank you