LeafFilter North's reply to:

So very sorry to hear about the hassle - we're passing this on to our team now to ensure everything is sorted out to your satisfaction.
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ID
#2171400 Review #2171400 is a subjective opinion of poster.
LeafFilter North's reply to:

Gutters are stopped up .

So sorry to hear about this, Bill. We've passed on your concerns to our support team, so someone will be in touch to discuss your concerns and to provide a solution.
author's review
ID
#2166757 Review #2166757 is a subjective opinion of poster.
Loss
$2300
Preferred solution
Let the company propose a solution

Had leaf filter couple years . Guaranteed or they clean them for free .

Stay full of trash all the time . Money back guarantee . Company should stand behind their claims .

My name is Bill Franklin . Phone is 931 256 **** .

User's recommendation: No sale.

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LeafFilter North's reply to:

Messy job

So sorry to hear about this - we are passing your message on to our support team, so someone will be in touch to provide assistance.
author's review
ID
#2158654 Review #2158654 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Let the company propose a solution
LeafFilter North - Messy job
LeafFilter North - Messy job
LeafFilter North - Messy job
LeafFilter North - Messy job
LeafFilter North - Messy job
LeafFilter North - Messy job

I have called this company multiple times trying to get someone out here to read do this messy crapy job that they done in the 1st place they had destroyed my gutters tore one of them almost off my house I have sent them emails pictures called them cannot get anyone to call me back or to serve 1 of day to come out here and get this done I am very tired of waiting I'd wish I would have never had these and stalled all my home , I have alot more pictures but want let me upload anymore.

User's recommendation: NO !!!

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LeafFilter North's reply to:

I had Leaffilter gutters installed and they're terrible i wanted to cancel after I'd slept on my decision overnight but they literally installed them the next morning (Sunday)

We are so sorry to hear about the frustration, Brian. We're passing this on to our support team now, so someone will be in touch to discuss your concerns and to offer a solution.
author's review
ID
#2151170 Review #2151170 is a subjective opinion of poster.
Loss
$4
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

I had asked them what I needed to do to cancel my order having slept on my decision they told me it was installed so I couldn't cancel i called the office on the Monday morning and they told me the same thing .. DISGRACEFUL COMPANY DO NOT DEAL WITH THEM YOU'VE BEEN WARNED

User's recommendation: DO NOT FALL FOR THEIR LIES the product for the high $$$$$ cost is definitely NOT WORTH IT.

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Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.

LeafFilter North's reply to:

LeafFilter North - Can't get product defects repaired
LeafFilter North - Can't get product defects repaired
So sorry to hear about this, Brent. We definitely want to get this sorted out for you, so we're passing your message on to our support team to assit. Someone will be in touch!
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ID
#2148807 Review #2148807 is a subjective opinion of poster.
Location
Du Page, Illinois
Service
Leaffilter North Gutter Repair
LeafFilter North's reply to:

Mostly happy, will see in the rainy season how they perform. My only complaint is that every time I spoke to someone I mentioned that I wanted filters on my existing alumawood patio cover. Never did

We'll be in touch, Phyllis - we definitely want to clear up any questions you may have about the patio cover!
author's review
ID
#2144428 Review #2144428 is a subjective opinion of poster.
Update by user Aug 31, 2020

I am just giving my experience, not looking for a resolution..

Original review posted by user Aug 31, 2020

anyone say it couldn't be done. When the guy who gave me the estimate came he looked all around and gave me a price.

I thought it was A LOT, but willing to pay it. I signed up and did all the paper work thinking the patio gutters were included. I just happened to mention again that the main reason I wanted these was because the Patio gutters were the worst. THEN he tells me that the Patio was not included, then I really thought it wasn't such a good price.

Needless to say I still got the filters on the remaining house. I just feel this company's representatives need to be very up front about the patio cover not being included.

User's recommendation: Be sure to ask about your patio cover!

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LeafFilter North's reply to:

Poor customer service

Oh no, Lorraine - we want to help! We're passing this on to our customer service team now to ensure we get you on the schedule.
author's review
ID
#2144326 Review #2144326 is a subjective opinion of poster.
Preferred solution
Should be repaired immediately

Day after install gutters over flowed

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North's reply to:

So sorry to hear about the frustration, Greg. We're always looking to make improvements, so we're passing this on to our local team now.
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ID
#2141496 Review #2141496 is a subjective opinion of poster.
Location
Glen Burnie, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North's reply to:

LeafFilter North - Hard sell...COST PER FOOT
LeafFilter North - Hard sell...COST PER FOOT
LeafFilter North - Hard sell...COST PER FOOT
So sorry for the frustration, Nancy. We're passing this on to our local team now, so someone will be in touch soon to help.
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ID
#2139778 Review #2139778 is a subjective opinion of poster.
LeafFilter North's reply to:

Had Leaf Filter Installed less than a year ago and now have damage to shingles and Drip Edge.

We definitely want to make sure we get this sorted out for you, Kevin. We're passing this on to our support team now, so someone will be in touch to help!
author's review
ID
#2138269 Review #2138269 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Took 3 weeks to talk to a real person and had someone come out to look at install. He agreed there were several issues with install and said they would reinstall properly.

That was 3 weeks ago and now having the same issue of talking to someone to see what is going on as no-one has got back to me.

I have pictures of install and am ready to put on social media if this doesn't get rectified soon. I am ready to remove myself and get a lawyer.

User's recommendation: Stay Away. I paid a lot of money for very bad install and now house is leaking.

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Resolved
LeafFilter North's reply to:

Resolved: Poor customer service

So very sorry for the delay, Scott. We're passing this on to our support team, so someone will be in touch soon to discuss your concerns and to offer a solution.
author's review
ID
#2132819 Review #2132819 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Update by user Sep 23, 2020

Company fixed the issue and I have been provided with product or service ordered. I was finally able to contact the 1-800 customer service person and the repairs were completed within a week..

Original review posted by user Aug 24, 2020

I had follow-up work that was required from my installation last Fall. I sent an email with a photo, job ID number and description of this work on 8/7/20 as well as two 1-800 calls since then and no reply has been received.

Who is the general manager at LeafFilter North? I expect my next option is to make an appearance at the Eden Prairie office,

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LeafFilter North's reply to:

Don't waste your money.

We are sorry to hear about the issues, Richard. We definitely want to offer a solution! We're passing this on to our support team now, so someone will be in touch to assist.
author's review
ID
#2126714 Review #2126714 is a subjective opinion of poster.
Loss
$4550
Preferred solution
Let the company propose a solution

Leaf Filter may work if you live in a city with a couple deciduous trees, but not here on a lot with white pines. We wasted almost $5000.

Before Leaf Filter we had to clean out our gutters 2-3 times a year, and now we have to clean out gutters 2-3 times per year. Leaf Filter is worthless.

User's recommendation: Don't become a past customer.

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North's reply to:

We apologize sincerely for the frustration, Joseph. We're passing this on to our support team to ensure we reach out to discuss your concerns and to offer a solution.
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ID
#2125367 Review #2125367 is a subjective opinion of poster.
LeafFilter North's reply to:

Poor Experience from Installation to Customer Service

So sorry to hear about the frustrations you've faced. We just passed this on to our support team, so we'll be in touch to get you on the schedule.
author's review
ID
#2123464 Review #2123464 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

f.

It has been about a month and a half, with no idea when someone will come and fix the poor installation of the product and service you offer. We are highly disappointed.

We have grown tired of trying to reach out to someone on behalf of this experience and would much rather take our business elsewhere. We would like a full refund and for you all to take your installed products with you.

User's recommendation: Avoid a headache and concern for potential damage from poorly installed gutter filters.

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LeafFilter North's reply to:

Hard to get some to come and see the damage

We're happy to hear that we got you on the schedule. If you have any future concerns, you can always reach us at 800-749-4566.
author's review
ID
#2122367 Review #2122367 is a subjective opinion of poster.

Got in touch with them. Coming Aug 26th so we will see how they handle the warrenty

Will be in touch

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