Great product / experience

Great product / experience From the time the sales specialist came out to discuss the product it was easy going, no pressure and the product speaks for itself. The sense of ease knowing lifetime warranty is also a great key feature. The guys were polite and worked hard all day. Me and my wife are extremely pleased with the results. - Darryl
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#4034233 Review #4034233 is a subjective opinion of poster.
Location
Mariupol, Donetsk Oblast

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

Feedback

We understand your concerns, Barbara. There are several details in your review that we would like to learn more about. We have forwarded your information to our support team, but if we can help you in the meantime please email support@leaffilter.com. We appreciate your...
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ID
#3911701 Review #3911701 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
LeafFilter North's reply to:

The product i think is good but the installation is very poor it looks like an ocean

We have relayed your customer information to our support team, Robert. Someone will be with you to review your concerns in more detail. If you prefer, you can email us at support@leaffilter.com.
author's review
ID
#3904629 Review #3904629 is a subjective opinion of poster.
Pros
  • Good product
Cons
  • Very poor installation
Preferred solution
re-install
New Reviewer

it is not level to say the least. poor workmanship ; i did not see it from the ground till got up on a ladder , it goes up &down like the ocean !

User's recommendation: beware, be more observant of the installation!

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The crew and leaf filters performed as promised!

The crew and leaf filters performed as promised! The team arrived promptly and communicated with me early in the a.m. as to anticipated schedule. They were professional, efficient and did everything the sales staff promised. Even though the gutters were only 3 months old they needed cleaning a minimal adjusting. They explained the process as they progressed. They cleaned up as they went and left the yard and house clean. We had rain the next day and they preformed as promised. No water dripping oug of gutters. REALLY looking forward to not cleaning gutters again! Thanks! Ralph P.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3909631 Review #3909631 is a subjective opinion of poster.
Location
Mariupol, Donetsk Oblast

Great Experience

Great experience all around. Sales representative was very knowledgeable, friendly and easy to talk to. He was able to book our installation for the next day, which was great. The guy that came out to install LeafFilter Gutter Protection was very nice and friendly and did a great job. I would highly recommend LeafFilter to anybody. Now my husband doesn't have to clean the gutters anymore. :-) Very happy and satisfied customer. Thank you! Jean T.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3909626 Review #3909626 is a subjective opinion of poster.
Location
Mariupol, Donetsk Oblast
LeafFilter North's reply to:

Haven’t had an experience yet.

Please call 800-749-4566 when you get back into town and we would be happy to help. We appreciate your cooperation as well as the opportunity to provide a 5-star experience.
author's review
ID
#3882122 Review #3882122 is a subjective opinion of poster.

LeafFilter North did indeed contact me by phone to set up a service person visit. Timing was bad because we went out of state.

I plan to resume communication when I return. No further comments at this time.

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Easy Install

Very prompt salesmen and installers. Sales person showed up on time and the installation was done one day early. The next day the installer showed up again and made sure that the area was cleaned up properly and he did an inspection and repair of a flaw that was discovered. Within a week we got some rain and were able to see that everything worked very well. We are 100% satisfied with LeafFilter. Loy D.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3909621 Review #3909621 is a subjective opinion of poster.
Location
Mariupol, Donetsk Oblast
LeafFilter North's reply to:

Don't believe in the warranty service. They aren't quick to get back to you.

We are committed to providing exceptional service, and we take your feedback very seriously. Scheduling delays are one of the most challenging aspects of our industry, so we are actively working to avoid these kinds of problems in the future. After reviewing your account, your service appointment is scheduled for 8/23/2022 between 12-4 PM. If we can help further, please feel free to email support@leaffilter.com.
author's review
ID
#3855606 Review #3855606 is a subjective opinion of poster.
Preferred solution
An apology for failure to provide a timely service call. It shows you all don't really care about the customer post sale. The back up of leaves pushed water up over the drip edge to the point where I was seeing water coming out of my soffit vent.
New Reviewer

After several calls and promises made about calling me back because of a cancelled service call, I just gave up and rescheduled another service call. The gal that answered knew I was upset and was very quick to hang up after scheduling the service.

I'll see if they show up this time.

They were unable to clean the leaves from my gutters when they installed them in November so with the summer rains, the gutters are clogged, and I cannot get to them. I'll see if they show up and clean them out now that they aren't frozen.

User's recommendation: My suggestion, have the install done in the summer so this isn't a problem.

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Best LeafFilter Rep ever!

I had the leaf filter representative come out and give us a estimate of cost to put leaf filter on our gutters. The representative was very pleasant and professional answered any questions we had. The leaf filter installation was done quickly 2 days after even though the edit image is good for a year. Both myself and my husband are in our late 60 and it was time to stop going up in the ladder to clean out the gutters . Within 2 days we had heavy rain is ‘‘twas so nice to see how well they worked . Very pleased with the service and how nice they look. Kathrine O.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3909617 Review #3909617 is a subjective opinion of poster.
Location
Mariupol, Donetsk Oblast

5 Stars is not enough

5 Stars are not enough for team. The professionalism from Dominick to Kevin( I think that was the gentlemen name) was beyond reproach. Honest, professional, completed on time with no issues. I highly recommend the team and the product. We have a had a few storms since the leaf filter system was put in and you can see the debris just fly off the roof and over the gutters. Marie L
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3909614 Review #3909614 is a subjective opinion of poster.
Location
Mariupol, Donetsk Oblast
New Reviewer
LeafFilter North's reply to:

NOT A REPLUTABLE COMPANY

We hear you, and certainly understand your concerns, Ray and Darlene. We can confirm that we’ve just messaged our corporate service team asking for an update on this situation and have escalated your support ticket. A team member will be reaching out within 48 business...
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#3814230 Review #3814230 is a subjective opinion of poster.
Location
Denver, Colorado

Extremely Pleased

From quote to installation, the Leaf Filter process was courteous, thorough, and entirely professional. Our sales rep, Kevin, walked us smoothly through product design, competitive advantages, and independent reviews before offering a clear, detailed quote with a fair price. Then on installation day, our technician, Desmond, did a fabulous job cleaning, sealing, and reinforcing the eaves before capping them. He was quick and efficient but thorough, and answered all our questions. We should've had the work done long before now! Rick I.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3816467 Review #3816467 is a subjective opinion of poster.
Location
Kyiv, Kyiv
LeafFilter North's reply to:

Frustrated with customer service

Delays are one of the most challenging aspects of our industry, so we are actively working to avoid these kinds of problems in the future, Terry. We are happy to discuss additional details to resolve this matter with you, please email support@leaffilter.com.
author's review
ID
#3792799 Review #3792799 is a subjective opinion of poster.
Loss
$768
Preferred solution
Price reduction
New Reviewer

I've been trying to get someone since the 8th of July 22, and it now 25 July. We were originally 8 July, then the 12th , then 13, then 15, then 18.

Called customer service they said it would be the 25th, then the 26.

now the Wilmington, NC said it would be on 2 Aug. I WOULD NOT RECOMMEND LEAFFILTER!!!

User's recommendation: If you promise to do a job doing in a timely manner/.

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New Gutter Installation

The Crew arrived on time and immediately began with the project. All 4 men knew their roles and were professional and courteous. They answered all my questions during the installation and when finished did a thorough job cleaning up the site including the removal of any sharp objects such a nails, metal pieces that could damage the property. Before leaving they fully explained the scope of work & how to submit the Warranty. We will refer Leaffilter to anyone who inquires. Colin V.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3816465 Review #3816465 is a subjective opinion of poster.
Location
Kyiv, Kyiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

Disturbing experience with your sales rep

We hear you, and appreciate you taking the time to provide us with this valuable record of your experience. We can confirm that we’ve just messaged our corporate service team asking for an update on this situation and have escalated your support ticket. A team member...
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ID
#3773302 Review #3773302 is a subjective opinion of poster.
Location
Hollywood, Florida