LeafFilter North's reply to:

LeafFilter North - How can any of you claim ***?

Thank you for your feedback. We take all of our complaints seriously.
ID
#425105 Review #425105 is a subjective opinion of poster.

How can any of you idiots claim *** on a complaint? Were you there to dispute because you know what was claimed didnt happen?

No. Do you personally know the homeowners? No. Are you *** enough to think a bunch of people would take the time to create very detailed complaints that were totally fabricated?

Does anyone think leaf filter goes on this site to hit the *** button? Duh!!!!

Stop using the *** button when you know that you have no idea wether or not the claim is legit. Also have enough sense to know a guy who installs gutter protection does it because he isn't talented/knowledgeable enough to do any worthwhile type of construction, so what type of quality could you really hope to get.

4 comments
Anonymous
#823975

OR UNLESS *** ROSCHIVAL WANTS TO SIT DOWN WITH ME WHICH WOULD BE A VERY SPECIAL MEETING CAUSE OF ALL THE LIES ON THEIR YOU TUBE VIDEOS. CANT WAIT TO HEAR FROM YOU SURE IT WILL BE SOON LOL

Anonymous
#823973

DONT BE SKEERED IM NOT

Anonymous
#823971

LETS MEET ILL DRIVE AND MEET YOU ANYWHERE YOU WANT LETS RECORD IT AND PUT IT ONLINE THAT IS IF YOUR NOT SCARED HEY CONTACT ME IF YOU WANT MY EMAIL OR PHONE NUMBER ILL GLADLY PUT IT ON THIS SITE LETS SIT DOWN AND SEE THE COMPLAINTS AGAINST THIS COMPANY SINCE YOU STAND SO STRONG BEHIND IT I WANNA SEE WHAT YOUR REACTION IS TO THE OVER 900 FEET OF *** LEAF FILTER THAT WE HAVE TORE OFF SITTING IN OUR WAREHOUSE? WANNA MEET ILL COME TO YOU ONE EXCEPTION WE HAVE TO RECORD IT SO WE CAN POST IT ONLINE SO YOU CAN STAND WHAT YOUR BACKING 412-944-9331

Anonymous
#776477

You want a complaint I worked for the company two years I've worked on gutters for over 10 years bottom line the product sucks u want tiger stripes on your gutters after two years cause where their 5 foot sections come together cause a valley and stain the outside gutter great! Let's see what else oh they don't manufacture there product all together it comes in 5 foot sections with no screen installed that's up to the SUBCONTRACTORS CAUSE THEY DONT HIRE IN HOUSE INSTALLERS so bottom line who are these ppl they wanna get paid n leave your *** house they don't care about their product cause they know it doesn't work anyway so who cares.

Hey read the warranty guaranteed never to clog the INTERIOR OF GUTTER what about their screen that's so fine? Hmmm wondered why every single year they get hundreds upon hundreds of service calls at every location Fact worked in pittsburgh Maryland Charlotte and jersey location doing subcontracting !!

View more comments (3)
LeafFilter North's reply to:

LeafFilter North - Leaf filter scam

We were indeed rated the #1 gutter guard product by a leading consumer reporting agency and are currently the nation's largest gutter protection company.
ID
#424786 Review #424786 is a subjective opinion of poster.

Leaf Filter is not telling the whole truth they are lying to you. They claim they beat all the competition the fact is there were only two companies that sent there products in for testing leaf filter and gutter glove and Consumer reports Magazine only tested these products against other screen with larger holes, Consumer Reports came out with a few article stating this after seeing what leaf filter was doing claiming that they beat everybody the fact of the matter is they only beat one other company, Consumer reports did say with these type of screens you still have to climb that ladder to keep them clean.

Leaf Filter history is not won to be proud of when they first came out they were using a vinyl mesh screen that did not hold up and had hundreds of complaints that they did not honor.

1 comment
Anonymous
#949540

Hey ***....learn how to spell. And fyi....I have the Conumer Reports issue from 2010 and they tested EVERY product in the business.....and YES.....they rated Leaf Filter #1. Get your facts straight before you flap your uneducated jaws!!

LeafFilter North's reply to:

LeafFilter North - Must meet wife

Hi There- LeafFilter would like to make sure that every homeowner makes an informed purchase decision. Therefore, we prefer for both spouses to be home so that they can each ask any questions they may have and both gain a thorough undrestanding of how our product works.
ID
#420647 Review #420647 is a subjective opinion of poster.

I emailed them over the weekend asking for a free estimate. I received two calls Monday trying to set up a time.

I offered them several times and was told "your wife must be present during the visit". When I asked why, "we feel it's better that way". I'm so glad I found this site but any company that is selling you gutter guards and requires your wife be there, isn't someone I'd want to do business with. They obviously don't feel comfortable trying to sell to a male on the merits of the product.

Ironically, I'm not married! Buyers Beware!

13 comments
Anonymous
#819703

If you call a company out to your house without all decision makers there than you are a d_bag

Anonymous
#865045
@PissedConsumer819703

The guy said he wasn't married. .

Anonymous
#802990

You probably sounded like a whipped *** and they knew that your check book was in your wife's purse along with your balls.

Anonymous
#865046
@PissedConsumer802990

He doesn't have a wife dummy. It's because they pressure you to make a decision on the spot. Or the ridiculously high price will be even higher in 10 minutes.

Anonymous
#786141

I have been in sales for 20 years and I am still waiting for the first customer to call me back and say OK I told my wife/husband and we decided to take it.

Anonymous
#744427

Funny you should say this, because the wives are always told that our husbands need to be present.

Anonymous
#775579
@PissedConsumer744427

***. They do this so the company can try to make sale when they are in the home.

Dumb people like you think companies wanna waste their money and time driving around writing free quotes.

Anonymous
#972301
@PissedConsumer775579

Really? Think about this.

Homeowners don't just call for estimates to take time off work and have contractor estimators for guests. It's not a free estimate, it is a professional evaluating work to your property and making a business case for choosing that contractor.

If you are so angry about the number of rejections, you are not providing a valuable service at a fair price.

Anonymous
#710977

I had several window companies tell me the same thing. I told them my husband works and I run the house; he doesn't want to be hassled and has given me sole decision-making power.

If they can't work with that situation, I won't consider doing business with them. Funny, they all changed their "requirement" when I explained this...

Anonymous
#707407

I had the reverse happen; they came out and told my wife that they needed me there and it was ok if she wasn't which to me is unfair but expected since the husband has traditionally been the one to make decisions pertaining to the exterior of the house.

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LeafFilter North's reply to:

LeafFilter North - Tom

Hello, Thank you for your input. We appreciate it!
ID
#418292 Review #418292 is a subjective opinion of poster.

Half these complaints are anonymous........what does that tell you ?

Most of this is all BOGUS. !

! ! It does a discredit to the industry when false complaints are filed. We homeowners try to do our best due diligence, and then find it difficult at best to get proper information.

If you anonymous individuals refuse to leave your name at the very least, how can you be taken seriously.

You just hope there are enough of us that are that gullible. Please take some time, go back and at least tell us who you are to lend at least a little validity.

9 comments
Anonymous
#825830

By the way, what is your name?

Anonymous
#823980

WANT TO MEET AT CORPORATE IN OHIO OR PITTSBURGH OR CHARLOTTE LOCATION OR KINGS OF PRUSSIA? ILL BRING MY 900 FT OF YOUR *** SYSTEM CLOGGED WITH MOSS N MOLD AND WE CAN RECORD WHAT YOU HAVE TO SAY AND PUT IT ON YOU TUBE OR BETTER YET PUT IT ON LEAFFILTER.COM SINCE I am obviously wrong in your words

Anonymous
#823979

IM NOT ANONYMOUS YOU WANT MY NUMBER I ALREADY LEFT MY EMAIL *** YOU WANNA SCHEDULE A MEETING AND RECORD IT AND PUT IT ON YOUTUBE IM DOWN TOM I CAN TRAVEL TO YOU? NO IM NOT BITTER I WISH YOU GUYS THE BEST OF LUCK CONTINUING TO RIP PEOPLE OFF WHAT YOU DO BEST YOU *** LOL HEY I HAVE NOTHING TO BE BITTER ABOUT I JUST FEEL BAD FOR THESE PEOPLE WHO SPEND 20 DOLLARS A FOOT ON *** GARBAGE BUT HEY IF YOU SAY IM WRONG EMAIL ME OR *** CALL ME WE CAN SIT DOWN AND RECORD IT AND PUT IT ON YOUTUBE CAUSE OBVIOUSLY YOU WORK FOR LEAFFILTER SO LETS DO THAT PLEASE PLEASE REPLY ILL MEET ANYWHERE YOU WANT??????????/ NAME THE TIME AND PLACE

Anonymous
#823977

HEY TOM I REMEMBER YOU YOU *** WORK OUT OF CHARLOTTE PROBABLY DONT REMEMBER ME I TRAVELED THERE TO DO ALL YOUR SERVICE CALLS I THINK YOU HAD OVER A 100 WHEN I WAS THERE LOL ***

Anonymous
#795531

Leaf filter prices- they start at 25 per foot or *** close then their big sales pitch. Sign contract today put a sign in your yard coupon I'll knock 300 off or so sign today oh yeah we're installing tomorrow hmmmm y maybe cause in most states you have 3 days to cancel a contract legally (UNLESS) they have already done the job or put material on the house throw your 3 days out plus they don't want you reading about things on here how the screen overflows hard rains stains the outside of your gutters with tiger stripes screen held in by silicone that by the way they make on site half the time and they are working with wet silicone all over there hands oh and they aren't factory trained employees I was told they take you out one day then you have at it lol joke company

Anonymous
#776482

Want my comment call me I worked for company 2 half years probably saw at least 300 service calls multiple problems with system bottom line it sucks email me I'll supply pictures I don't need to be hidden hey check out leaf filter truth you tube

Email bdecker51@yahoo.com

Anonymous
#789667
@PissedConsumer776482

And your just a sad bitter ex-employee.

Anonymous
#865050
@PissedConsumer789667

If it was a great company to work for the employees wouldn't be bitter.

Anonymous
#819707
@PissedConsumer776482

An ex salesman who couldn't close or an installer who is a ***.

View more comments (8)
LeafFilter North's reply to:

LeafFilter North - LeafFilter Gutter Guard

Hi There- LeafFilter is backed by an industry-leading lifetime, transferrable warranty. If you are still experiencing issues with your gutter guard system, please reach out to our service and support team at 800-749-4566 so that a local service technician can come to your home and ensure it is functioning properly.
ID
#414844 Review #414844 is a subjective opinion of poster.
Loss
$5800
LeafFilter North - LeafFilter Gutter Guard
LeafFilter North - LeafFilter Gutter Guard
LeafFilter North - LeafFilter Gutter Guard

Installed LeafFilter around the 1st of April 2013. We paid $5800 for the LeafFilter product on our house with a lifetime warranty.

Sure the gutter does not clog... because the screen on the product clogs with pollen and won't let the water thru to the gutters. This happened within less than a month. Our gutters don't work, the water flows over and behind the gutters.

It is much worse than before we had them put on. We have requested that they remove them. We were told that they would but would not refund our money.

We were told that they would clean them for $78 each time. In two months, we have had to have them cleaned 3 times and they need it again.

4 comments
Anonymous
#1107287

why don't you leave your name and number? You are the competitor and you are the one who sells an cheap product. LeafFilter is rated #1 by consumer reports and they tell the truth

Anonymous
#1052648

If you haven't already done so, be sure to report this company to the BBB as well as Angies List. You should, as well, have the contract and guarantee to support a claim in court!

Shakela
#1037607

There is no way I'd be paying them to come clean it. That's not what they advertise and that's not what you paid for.

Where in your original contract does it say it would have to manually cleaned off? No where. Having all the same issues. It's advertised as self cleaning.

You're paying subcontractors is what you're doing. Turns out Leaf Filters uses almost all subcontractors.

Every single person that's ever actually showed up for us in the last 2 years for constant problems have been subcontractors who make us sign paperwork so "they"ll get paid" by Leaf Filter. They've never corrected the problems so we're suing.

Anonymous
#958566

n 15 urs as a homeowner I have NEVER had to deal with a company as bad as Leaf Filter. They are horrible!

View more comments (3)
LeafFilter North's reply to:

LeafFilter North - Leaf Filter Screening Clogs and Keeps Water out of your Gutters

Hello, We are sorry to hear that your experience with our product was less than satisfactory. A service technician will be more than happy to come out to your home at find a solution to your unique situation. Please contact our service support team at 800-749-4566 to discuss this issue further.
ID
#412792 Review #412792 is a subjective opinion of poster.
Loss
$2000

I put on Leaf Filter Gutter Protection so I would not have to clean my gutters, I paid over $2000 for this privilege and that was for the 2nd story gutters only. They guarantee that my gutters would never clog and they are right, after about 12 month's the screening clogs up and absolutely nothing gets into your gutters, not even the water.

This is causing damage to my house and landscaping from the waterfalls that comes off my roof which is splashing back onto my house. When I bought this system I was told by the dealer that they would come out and clean the screening for free if it clogs. They did keep their word and came out when I called at no charge the first time. Downside the waterfalls started back within 12 months and progressively gets worst.

I called to get the screen cleaned again and found out that the company that sold me this garbage is no longer carrying this line and Leaf Filter is not supporting their claim to cleaning the screening and want $105 for the cleaning.

Do yourself a favor and stay away from these gutter systems as they are really not much more than a great idea that mother nature will figure out a way to clog. If your dealer says they will clean the screening for free, they might, until they move on to a different product line and leave you with nothing more than promises to suck more money out of you.

2 comments
Anonymous
#849546

total bs. Leaffilter is only sold and in stalled by leaffilter.

There is no other company involved.

Kelly
#660768

I've only had my system a couple of months and I'm already afraid of the mesh clogging. I feel like such a fool for getting this system.

View more comments (1)
LeafFilter North's reply to:

LeafFilter North - Mesh clogs and water flows over it

Hello- LeafFilter's mesh should not clog if it is installed properly. Please contact our dedicated service and support team at 800-749-4566 if you are still experiencing issues with your LeafFilter system.
ID
#411066 Review #411066 is a subjective opinion of poster.
Loss
$1800

The Leaf Filter system is 100% guaranteed not to let your gutters clog and this is where they get you. There is no explanation from the sales reps that the mesh may clog and have to be cleaned off.

There is no guarantee of the mesh not clogging and you will be told that the debris will just dry up and blow off. Well this is not the case at all and I have waterfalls over my gutters every time it rains and I'm constantly trying to clean the screen but as soon as the rain washes wet debris onto the mesh I have the same problem.

Overall there is no difference in having the gutters clog or the mesh clog so I feel I waited $1,800.00 and I'm not at all happy about it and I plan to spread the word as far as I can.

LeafFilter North's reply to:

LeafFilter North - Mine clogged within 18 months

Hello, We are sorry to hear that your experience with our product was less than satisfactory. If you contact our service support team at 800-749-4566, a local technician will be more than happy to come to your home and find a solution to your unique situation.
ID
#409300 Review #409300 is a subjective opinion of poster.
Loss
$3962

I had a LeafFilter Gutter System installed on my home in October of 2010 at a cost of $3962.00. They represented that the mesh screens of the system "is nearly 100% water permeable and has self cleaning properties; no organic debris or shingle grit can permanently adhere to it to cause it to clog." Since early spring of 2012, the LeafFilter gutter system mesh HAS clogged and water is flowing across the top of the mesh(despite constant cleaning)like Niagra Falls and onto my carport and landscaping causing damage.

I have tried to contact the contractor...no response.

I filed a BBB case against Leaf Filter LLC (who I sent my signed warranty contract to) and they basically stated to the BBB that they were not responsible and to stop bothering them with all the claims. Which leads me to believe that they have had MANY complaints.

1 comment
Anonymous
#1052644

I believe your story. In fact I've seen many photos of the mesh screen clogging from algae.

However Leaffilter themselves always likes to point out that these reviews are left anonymously and are therefore bogus reviews left by competitors. If you want to do researchers a favor, then alway leave your name to make the review more credible!

LeafFilter North's reply to:

LeafFilter North - Leaf filter

Hello- LeafFilter is the #1 rated gutter guard on the market. Our gutter guard system can handle as much water as an open gutter. Our system has been noted as the most effective debris-blocking solution available today.
ID
#405905 Review #405905 is a subjective opinion of poster.

Leaf Filter not telling the whole truth about the reviews they got from consumer reports.org read it for your self and decide is this what you want on your home,consumerreports.org

This is what the consumer report stated about leaf filter

Pros disappoint in a downpour

Most of the professionally installed systems use a surface-tension design, where water is supposed to cling to the surface and flow into the gutters while leaves pass over and fall to the ground. Though all were impressive at shedding debris, even the top-scoring Leaf Filter screen was only middling at containing a severe downpour.

3 comments
Anonymous
#982309

Leaf filter installs flat and allows everything to just sit on it. Try Gutterglove or Mastershield.

They install at the same pitch as your roof.

As a matter of fact in the Consumer Reports test , Gutterglove was the best performance product test. Facts

Anonymous
#972303

Once again, to have a company rep put this kind of remark online has convinced me to stay clear of this company completely. Charming.

Anonymous
#819711

Einstein. If you read the bottom of the article it states Leaf Filter handles 2.5 to 3.5 inches of water per hour.

Leaf Filter does not use surface tension.

This is why these sites need a Dummy Filter for posters like you.

View more comments (2)
LeafFilter North's reply to:

LeafFilter North - LeafFilter lied and took advantage

Hello- There are many different factors that go into the price of LeafFilter such as inside and outside corners on your gutters, number of stories on your home, whether a gutter replacement is necessary, and if a rake metal is needed for our product to perform at its optimal level. If you have further questions about why a rake metal was used or are experiencing any issues with the gutter guard system, please contact us at 800-749-4566.
ID
#405869 Review #405869 is a subjective opinion of poster.
Loss
$2912

I’m writing to express my regret at ever having LeafFilter work on my home. I will take a few minutes and detail my experience.

After attending the Everett Home and Garden Show, I contacted LeafFilter for an estimate. The sales rep came out and gave his sales pitch. He measured and came back in with an estimate. I couldn’t afford to have my whole house done. I chose to have the front gutter (my biggest problem area) and two short gutters in the back that weren’t installed correctly fixed and fitted with LeafFilter.

The sales rep informed us that our house didn’t have rake metal installed and without it our roof/eave area would become compromised over time. We would end up with lots of damage that would need repair. He said that LeafFilter can remedy that by installing the rake metal for an additional $600 when they send out their team to install the LeafFilter system. Our total bill was $2516.11. The approximate start and completion date was March 20,2013 between 12 and 2 pm.

On March 20 after noon, a man (not a team) shows up from LeafFilter and starts work on the house. He doesn’t leave until after 6pm. He had completed the front gutters, started on the two short gutters, and started on the rack metal. The weather was horrible and he was fighting it every step of the way. He was also fighting with the rake metal that he was given to install. To install the rake metal the installer was taking out at least the last nail on every shingle to slip the rake metal in all around the house. To my untrained eye the rake metal didn’t look correct and I wasn’t thrilled to see all the roofing nails coming out. It appeared to be too wide. He said it was and he had to cut about 3 inches off all the rake metal to fit it properly. He called the installation supervisor. He was on speakerphone so he could keep working. The person he was speaking to said to cut it down and make it work. He came back the next day and worked under similar conditions. He ran out of rake metal. He called and again told the installation supervisor that the product he was installing wasn’t correct. It must have finally got through to the supervisor because he told the installer to take every piece of rake metal out that he had installed and he would have to come back with the proper rake metal another day. We stopped him when we found that he was pulling it out. Part of the job was that he installs the rake metal and use a 50 year silicone to seal it. The installer had yet to silicone anything and he was pulling out what he had installed. We didn’t know when he would return and all of the shingles where he had slipped the rake metal in were not secure.

I called the sales rep and asked for help in getting this resolved. The sales rep told me that he had been informed that the sub-contractor they hired to do the job wasn’t doing what he was supposed to. I let the sales rep know that what he was saying was incorrect. I have nothing but admiration for the installer. He was working alone, in horrible weather, attempting to install something that was incorrect.

I let the sales rep know that I wasn’t “happy” at the thought of every shingle on my home exposed. The sales rep assured me that everything would be fine. It would be completed the next day. The next day was Friday, March 22. It snowed. I didn’t expect anyone to show up and no one did. I called the sales rep to ask when someone could be scheduled to come out. He said that Saturday, March 23 was going to be clear and someone would be out. We stayed home because we needed to be here. No one showed up. I called the sales rep on Monday, March 25th. He wanted to schedule someone to come out that week. I let him know that wouldn’t be possible because our schedule was full. (We shifted everything we had planned for the 21st, 22nd, and 23rd to the week of the 25th.) I let the sales rep and the supervisor know that the only day we had open in the near future was Monday, April 1st. They agreed to that day. On the 1st, a man shows up, a different installer. I introduced myself and filled him in on what had been done to that point. He told me that he was told that to finish this job it was going to take an hour and a half. I apologized to him and laughed because I knew that it was going to take longer than that. Four hours later, he comes to me and says that he has another job he has to go to and that he would be back to finish up. He didn’t return on that day. The installation supervisor called me asking to set up another day when they could come out. I was taking the week off for vacation to do personal business and maybe get away for a couple of days with the family, but because this had been dragging on for so long I just wanted it done. I apologized to the family and let the supervisor know that they could come on Thursday, April 4th. He assured me that the work would be completed. He said that he would be out and work on the job personally. He said that he would be here at 9am.

On the 4th at approximately 9:40 am he appears. He introduces himself and gets to work. A little after noon the installer who had been here on the first arrives to help the supervisor. They took all the rack metal that was wrong and removed it. They put in the new rake metal. They pulled out more nails. When I asked if they were going to replace them, the supervisor told me that the whole roof was installed improperly. He said that we needed to get a roofer out and look into replacing the roof. They finished the job at approximately 6pm. I saw them put silicone on but I couldn’t see where it did any good.

I contacted two roofing companies. I was told, by professional roofers, that the only thing wrong with my roof was the fact that LeafFilter took out nails that didn’t need to be removed. I was also told that the way my roof was done the rake metal was not needed. I let them know how much I paid for it was told that IF I felt the need for rake metal they would have installed it properly for half the price. They would have also referred me to a reputable gutter cleaner that would have come out and cleaned all of the gutters (which LeafFilter said they would do and didn’t) for probably more than 10 years at the price I paid for the LeafFilter system that I had installed. We needed to get the roof fixed. The roofers told me that all the shingles LeafFilter worked on needed to be re-nailed. They also let me know that some of the shingles LeafFilter messed with were curling and needed to be secured with Henrys’. I paid the roofers to re-nail. I will have to get on the roof myself to secure the curling shingles when the weather gets warm enough to seal them.

I contacted a home inspector and had him come out to look at something in my attic. In his inspection he asked why we had rake metal. I let him know the story and he also confirmed that it was a waste of money.

I am a woman in her fifties raising two children with the help of her elderly mother. One of the children and my mother has health issues. I work full time and with everything I have to do I look for anything that will help out and ease the burden. I feel that I was taken advantage of by LeafFilter. I do like the gutter system but I don’t like the fact that I got sold on something I didn’t need (the rake metal). I question the knowledge of Mr. Plante and the installation supervisor. I’m just glad that I wised up and hopefully will take a step back and look for other options before I spend the money in the future.

Would I recommend LeafFilter? No. Have I told people about my experience? Yes.

2 comments
Anonymous
#717708

I hit the BS button by mistake ...sorry!

Kelly
#660773

As an update to my original post. No one from Leaf Filter has bothered to respond to any of the comments I've made here or elsewhere.

I have roof shingles that are curling because Leaf Filter didn't do a thorough job on their installation (not a surprise).

I will have to climb up on the roof and fix it since I can't afford to have someone come out and do it for me. I'm not looking forward to doing that.

View more comments (1)