LeafFilter North's reply to:

LeafFilter North - Leaf Filter Service Terrible

Hello- LeafFilter is committed to providing top-notch customer service to all of our customers. If you have any questions or concerns regarding our gutter guard product, please reach out to our service and support team at 800-749-4566. Thank you!
ID
#265289 Review #265289 is a subjective opinion of poster.

Leaf Filter gutter protection was the most expensive product we looked at. But the salesman spoke endlessly about the lifetime service we would receive, any problem would be handled gladly etc. It was all bunk.

They installed the product but didn't do some of the items agreed to by the salesman, such as piping the output from upper tiered gutters into the lower ones. We called the salesman a couple weeks later and he couldn't remember who we were and just told us to call the 800 number. We called and they took the info and said we would receive a call from the local office within two weeks to come out and fix it. Bottom line is that we never heard from them at all. We have been unable to get any attention once they got our money. Whatever you do, do not deal with these people.

This is in Charlotte, NC.

6 comments
Anonymous
#631126

Hey I work for leaffilter in North Carolina, I'm not sure what happened there but I assure you that's not the norm, why don't you call the office directly and I'm sure they would be happy to help. We value out reputation too much not to.

Anonymous
#493571

Jason, did they resolve your issue? All I can tell is the salesman drives a much nicer car than I do.

Anonymous
#355340

Don't listen to them they give you the run around, and make you spend more money!! You should have a local person come out to fix your problem.

(thats what we did) They might know what they are doing and save you the head aches! Leaf Filter North is the worst, they send a salesman out (who likley has neve even installed gutters nor even got on the roof to check my gutters) selling us on the Leaf filter then never to be heard from again!

service is the worst! :(

Anonymous
#353381

I am the Vice President of Operations for LeafFilter North, Inc. I was just now made aware of your situation and would be more than willing to help. Please call me at 1-800-290-6106.

Anonymous
#800977
@PissedConsumer353381

Can u get me paid for a job I did ? They got paid but I can't !

And I got all the paper work sighn and took to office and it was pretty good money ! And I got a dollar a foot

Anonymous
#819885
@PissedConsumer800977

You said you got a dollar per foot. Sounds like you got paid

View more comments (5)
LeafFilter North's reply to:

LeafFilter North - Leaf Filter

Hello- Please contact our dedicated service and support team at 800-749-4566. We will be more than happy to discuss your unique situation with you so that we can come up with a soilution.
ID
#234359 Review #234359 is a subjective opinion of poster.

We put a down payment on a work order to hold the pricing of the gutters.

Until at such time we had our new roof on. Due to a medical exam I contacted a Jeff Foster at 1-800-980-3579 and was told to write a letter why we were trying to get our down payment of $656.00 returned.

I did that and have been calling ever since to resolve this matter.

No one will return my calls, I get the **He in not in, He is busy, The Supervisor is out of town.** What we call the Run-Around.

Its bad enough there is a medical issue with my husband but to not address the issue is unexcuseable.

Mrs Estell

3 comments
Anonymous
#819888

Here is a perfect example of why the internet is horrible for stuff like this. This d o p e is looking for Leafguard and now gets on here and posts negative,untrue stuff about Leaf Filter. Now it has been on here for 3 years.There is no excuse for dumb.

Anonymous
#499077

Jeff Foster was an employee of Leaf Filter in Seattle, not Cincinnati. He is no longer with the company.

He was let go a few weeks ago. You need to ask for Mitch Reed. He is the owner and GM of the seattle branch and is the guy to talk to, though I am sure he will give you the same treatment.

Jeff Foster is not with LG. Sorry drew, read where she was from.

Anonymous
#347854

I am the operations manager for leafFilter gutter protection Cincinnati. All I have to say is this.

I do not have a sales rep by the name of Jeff Foster and I never have. I do not have any customers with the last name Estell. As a company, not just my office we have never, ever required a down payment and even encourage our customers to never put money down on a job before the work is completed. Any reputable company should be able to provide labor and materials for a job without money down.

Companies who are concerned with the quality of work or the quality of there product require money down. We have always been pay upon completion. Now last but not least, to the best of my knowledge leaf gaurd does require a down payment of 1/3 the total purchase price, and furthermore Mr. Jeff Foster is an employee of LG.

Anyone who would like to know more please feel free to schedule a free in home estimate and see for yourself. Thanks

View more comments (2)
LeafFilter North's reply to:

LeafFilter North - Leaf-Filter gutter systems grow moss!

Hello, Thank you for your feedback. Please contact our service support team at 800-749-4566 so that we can assess the cause of the moss growth and find a solution to your unique situation.
ID
#206383 Review #206383 is a subjective opinion of poster.

I must agree with the other complaint-comment on the Leaf Filter gutter system.

If you have numerous deciduous, pines or cedar trees and get the typical tree debris build up, I sure wouldn't recommend Leaf-Filter! All that stuff sits and doesn't blow off on the next windy day. It gets embedded in the "surgical micro-mesh screen" and grows moss!

True, the gutters don't clog, as the water cascades right over the gutter-cover and onto the area below.

I have to use my "gutter brush" and from a wheelchair, cruise around the entire house and sweep off the gutter cover!

3 comments
Anonymous
#368774

Roger's post was is spot on. Companies need to quit using this site to bash each other.

I have Leaf filter and have never had to clean it. If this post is ligitimate, this guy needs to share the video that Roger suggested.

Anonymous
#366268

I don't have this product so I can't write about if it works or not. I do want to mention how transparent the anonymous user's complaint is.

Why do competing companies use this forum to bash each other by posting bs complaints?

If I am wrong about this I would love to see a video of this guy in his wheelchair cleaning off his gutter guard with a brush! If it is true it would replace the old lady in the commercials when she takes her power scouter to the Grand Canyon.

Anonymous
#264196

I to have Leaffilter and I assure you my yard has many different types of trees on it. After 4.5 years i have never had any problems with this system thanks leaffilter for a gutter protection system. Tommas

View more comments (2)
LeafFilter North's reply to:

LeafFilter North - Leaf Filter gutter screens do clog

Hi There- LeafFilter is backed by an industry-leading, lifetime, transferrable warranty which features a 100% money back no-clog guarantee. Please contact our service and support team at 800-749-4566 so that a local service technician can come to your home and inspect your unique situation.
ID
#197190 Review #197190 is a subjective opinion of poster.

I have alot of fir trees in my backyard. Leaf filter guarantees that their gutters dont clog and that only water gets through.

That may be true but over time the smaller debris clogs the screens that covers the gutter.

Then, when theres a heavy rain, alot of the water starts dripping off of the front of the gutter.

I have to drag the pressure washer up on the roof to clean the gutter screens every 2 years. Maybe I can get the service rep over to pressure wash my gutters for me because I'm sick of doing it.

25 comments
Anonymous
#1031300

Your first clue should've the cost you could have had the Gutter cleaned for life at a fraction the cost of LEAFFILTER

Anonymous
#964558

Leaf Filter may or may not clog depending on the amount of pollen near your house they came out and clean mine for free as they will do for anyone at any time they are guaranteed for life. My gutters flow better I am very pleased if you had problems with them you obviously did not call them to fix the problems

Anonymous
#851719

Awesome product! watching it rain right now...

no overshooting! I have have had this on the home now since 2007 could not be more satisfied with this product.

I have oak trees with pollen tassels, never had a problem. Thanks again Leaf Filter!

Anonymous
#823943

Leaf filter truth you tube

Anonymous
#799852

I had Leaf Filter installed in 2009 for nearly $4,000. Over the last 3 months nearly 50% of the screen has blown or ripped away from the gutters.

Obviously it was installed incorrectly. The dealer that installed it has gone out of business. I cannot find Leaf Filter corporate.

The warranty says it is filed in Plainwell, Michigan but there are no phone numbers. What a miserable experience and worthless product.

Anonymous
#973805
@PissedConsumer799852

Rob I feel your pain.its junk they lie. And charge thousands for fly netting n plastic.

They pray on the old people.

Rob I worked for that *** company. They are *** off's

Anonymous
#973806
@PissedConsumer799852

Hey rob call this *** regional project manager 1631 835 7306 Joe

Anonymous
#691880

They have a 100% money back guarantee. Call them!

Anonymous
#531925

Couldn't be happier with the company and the service. I've had them out for one service call. The service reps were courteous, knowledgeable and adjusted my leaffilter system to account for some heavier rains.

works awesome!

Anonymous
#494243

I canceled the install before it began. Luckily I really sat down and thought about how much I was paying and canceled within the allowable 3 business days.

I decided that I can have my gutters cleaned for about $150 so it would take more than 9 cleanings to equal the original quote they gave me.

A manager called me and offered to do the job "at cost" which came to about $9.60/foot. I cannot speak to whether they work or not but after reading so many bad reviews I can tell you proceed with caution and definitely DO NOT pay more than $10/foot.

View more comments (24)