leaf filter gutters filter gutter leaf service job home leaffilter installation
LeafFilter North's reply to:

Poor Customer Satisfaction | LeafFilter North review from Hopkinton, Massachusetts

Hi Robert – We definitely understand your frustration. Unfortunately, all discounts must be submitted at the time of the estimate and cannot be retroactively applied. If you have any further questions, please do not hesitate to call us at 800-749-4566. Thank you.
Review
#1660114 Review #1660114 is a subjective opinion of poster.
Pros
  • Job done right second time
Cons
  • Poor customer service employee
  • Lied about several thing
Reason of review
Poor customer service
Loss
$150
Preferred solution
Let the company propose a solution

Leaf Filter North Petar. Came to give presentation quoted a price much too high Asked for senior discount he said 5% which he took off the price and we decided to sleep on it the next day I called to cancel price was to high Petar called me and we then negotiated a lower price. After job was done, we had a rainstorm ,water was *** out of gutter they came and fixed it Then to my knowledge I saw that Leaf Filter gave 10% for seniors.I called and asked for Steve Bunnell who is the district manager he was very rude and arrogant to me and said “No you won’t get the other 5% because we lowered the price “ This was unfair called corporate and still no satisfaction I would not recommend this company, they are scammers Petar knew what the seniors discount was the day of the presentation!!!!

LeafFilter North's reply to:

Bad,very bad | LeafFilter North review from Kannapolis, North Carolina

David – We are so sorry you have not been contacted by a member of our team and we are looking into this further. We appreciate your feedback and thank you for bringing it to our attention.
Review
#1657063 Review #1657063 is a subjective opinion of poster.

Your salesman told me one thing and did something different, but to make matters worse the installers did sloppy work and left me with a mess to clean up. But the last straw is the fact that after calls and these reviews no one has ever contacted me.

I guess the old adage is true don't pay until the job is done.

You got your money and you have never even attempted to contact me. And don't let these on line reviews fool anyone......they will not contact you back and they don't care

LeafFilter North's reply to:

Beware of service | LeafFilter North review from Oshawa, Ontario

Clarence – We are so sorry to hear you are experiencing this and definitely want to make things right. Your concerns have been escalated to our corporate service team and we will have someone reach out ASAP. Thank you.
Review
#1656293 Review #1656293 is a subjective opinion of poster.

everyone be aware this leaffilter is not much good never had a leak till they were put on the roof now it leaks all around the house behind the eve troff also would also like to inform you that these people that handle the product are hard to get hold of i have sent emails made calls when they do answer their is always some over them to make a decision they say they will call you back call never comes this product is not working $4900 dollars i think you should get better results

LeafFilter North's reply to:

Requested to cancel my order | LeafFilter North review

Christina – We sincerely apologize for your recent experience with your local office manager and are investigating this further. We always strive for the best customer service through every step of our process. We will have someone reach out to learn more about your experience.
Review
#1655627 Review #1655627 is a subjective opinion of poster.
Reason of review
Poor customer service
Requested to cancel my order - LeafFilter North review

I went to the 4702-20th Street Fife, WA office to give my written request to cancel my contract. Requested the office person to sigh and date that he had received my request so I would be within your time limit so I would not have to pay your late cancellation fee.

First off The office person signature was so bad, you have no way of telling who signed, and he looked at the contract I returned with my request to cancel and dated my request so I would have to pay your late cancellation fee. I went back to get it corrected with todays date and have him print his name so I can tell who he was. He got very mad, told me to get out of his office and looked like he wanted to hit me but I would leave until he corrected the date on my cancellation request.

then he correct the date but scribbled all over my paper like a child and I still did not get his name but I left because he looked like he was going to hit me and that I did not want so this is why I am sending this complain to you. Christina Dewey 09/16/2019

Finally something that works | LeafFilter North review from Loris, South Carolina

Checked leaf filter work a day after a violent thunderstorm and everything looked good. Very pleased with salesman and installer. Feel good about this!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1654395 Review #1654395 is a subjective opinion of poster.

Knowledgeable Salesman | LeafFilter North review from Akron, Ohio

The salesperson was knowledgeable and not pushy. The installers were kind and neat. The product is of the highest quality and installed professionally. We are very pleased. Thank you. Allan and Carol W
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1671421 Review #1671421 is a subjective opinion of poster.
Reason of review
Good customer service
LeafFilter North's reply to:

Very very bad service bad | LeafFilter North review

Hi Evelyn – We’re so sorry to hear that and are looking into your situation right away. Your concerns have been escalated to our corporate service team and we will have someone reach out as soon as possible. Thank you.
Review
#1650766 Review #1650766 is a subjective opinion of poster.

I keep calling for a service appt.my gutter is leaking were leaf filter is and not one person calls me back very bad customer service would not tell anyone to get leaf filter because of there service.

LeafFilter North's reply to:

Very disappointed in this Leaf Filters and their lack of policy to correct a bad install. | LeafFilter North review

HI Linda – We are so sorry to hear this and definitely want to assist you in a timely manner. Your concerns have been escalated to our corporate service team and we will work with your local team to get in touch with you ASAP. Thanks for reaching out.
Review
#1648936 Review #1648936 is a subjective opinion of poster.
Cons
  • Poor installation and no show appointments
  • Rude customer service after sale
  • Spam company bad workmanship
Reason of review
Bad workmanship
Loss
$2790
Preferred solution
Full refund
Tags
  • Gutter

3 plus months we have been trying to get our Leaf Filters

installed correctly and still nothing has happened. The Corporate Office does not even call back a customer who is unhappy with the poor service and install of their IC"S workers. Run from this company they are bad news!

LeafFilter North's reply to:

Had leaf filter installed and was happy until it rained | LeafFilter North review

Linda – We are so sorry to hear of your frustrations and definitely want to make things right. We have forwarded your comments to our corporate service team and are following up to see when we can schedule your service. Thank you.
Review
#1648576 Review #1648576 is a subjective opinion of poster.
Pros
  • On time
Cons
  • Follow up when the product failed
Reason of review
leak after gutter lifted and roof damage
Preferred solution
Let the company propose a solution

At installation (on 7/18/19) a gutter was moved upward toward the roof line. With the first rain I looked out and the water was streaming out like a faucet was turned on.

I called customer service and a tech was sent out on 7/31/19 He took the filter off and redid it. That did not work so I called again and another tech came out on 8/8/19 and said whoever moved the gutter messed up the drip edge on the roof and he thought he fixed it until the next rain came to I called again and I even wrote on the gutter where the leak was the worst and direction of smaller leaks so when the next tech came on 8/22/19 and he used the hose and nothing changed so another call and another tech on 8/30/19. He worked the opposite way from where I had put the marks and told me he could not fix it as he did what his boss told him to do. He also said someone would be contacting me and to date they have not.

One person said it was because of my roof being bad which it was not or at least not prior to the move of the gutter. I have had it and want it fixed. They tell me because the leak is from the facia it my problem but it did not leak prior to installation and move of the gutter. I am very unhappy because this by not being fixed and the amount of water backing into the facia my boards will rot and cause extensive damage.

I need assistance. I am willing to have a roofer fix or at least try to fix the damage done by your company at your expense. I am lost at what I can do except hire an attorney to sue your company for damage to my roof.

Please resolve this before it has to come to that. My job number is GRA10560.

LeafFilter North's reply to:

NOT HAPPY-leaves pilling up | LeafFilter North review

Hi Amanda – we truly compare about our customers and want to ensure they are satisfied with our product. We have forwarded your comments to our corporate service team and will have someone reach out shortly. Thank you.
Review
#1648338 Review #1648338 is a subjective opinion of poster.
Cons
  • Customer service and quality of product
Reason of review
Not as described/ advertised
Preferred solution
fix the issue
Tags
  • Leaf filter guards
NOT HAPPY-leaves pilling up - LeafFilter North review

Had the leaf gutters installed this past spring. Was told that the leaves would not gather on the roof--that the water would allow them to wash right off the roof.

This is not happening. I'm attaching picture.

They are also leaking over the front of the garage...NO ONE likes to pay that much hard earned money and not get what they paid for. I expected more from such a reputable company or maybe that's the issue you make so much that you don't care about the shotty work your traveling workers leave behind..unhappy in MS 228-233-9517