My experience with LeafFilter was exceptional

My experience with LeafFilter was exceptional. The gentleman that was here to give me an estimate was very knowledgeable and answered all my question in a manner that I understood what he was saying. He is an excellent salesperson. The two gentlemen that came to install the LeafFilter were very polite and explained the steps that they take to install the filter on my gutters. They cleaned up everything when they were done. It all looks really nice. I applaud all three of them. Thank you for everything and for your excellent service. -Glenna B.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2536384 Review #2536384 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Solved the problem with peace of mind

The process was a well-presented view of how the system works with cooperatives on other systems. BBB A+ rating and no interest payments a plus. Installed the next day after acceptance by a professional individual that was happy to answer any questions. At our age getting on a ladder to clean gutters was not going to happen any longer. Also trying to find help is difficult now. So no longer a concern. Peace of mind. -Victor P.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2536380 Review #2536380 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Spending money for the right thing

This is just how things went. I came home to find two people at my door. I knew who it was , but what I did not know was they were so nice , real and down to earth Yes I got the covers and the man came the next day , and he was just as kind. The job did not take long, and he worked in the rain and by his self. I am so pleased with what I had done. I just have to share the joy that I had with everyone that came plus with the outcome of what was done I spent money for the right thing. -Arlene T.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2536379 Review #2536379 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

They did fast work!

I have to say this was a cool experience. We talked to the guy about the estimate one evening and there were workers out to fix my gutters the very next morning at 8 am! 2 hours later, my gutters were clean, re-hung, had the Leaf Filter installed, and they put the downspouts on the other side of the house entirely since I was having basement leaking problems in the past. We had a heavy rain a few days ago and I didn't even realize it had been raining until I heard thunder. All the water is finally being directed to the downspouts like it should and not overflowing onto my decks. I will never have to climb a ladder again to get the goop out of the gutters and that makes it all worth it. -Dianna M.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2536376 Review #2536376 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Very pleased with work our service tech performed

I had to put in a service request after our last rainstorm. Couple of our gutters were overflowing. Leaffilter sent a service tech out without any hassle. We're very pleased with the work our service tech (Keil) did on our gutters. He adjusted a couple of our gutters to drain better towards the down spouts. Thoroughly cleaned the gutters. Caulked the gutters and re-installed the Leaffilter system. Cleaned up afterwards. Keil was very friendly and very knowledgeable. -Kendall M.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2536353 Review #2536353 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv
LeafFilter North's reply to:

We contracted Leaf Filter to install gutter guards for us

We are happy your gutters are clog free and that LeafFilter was able to help, Harold! Welcome to the LeafFilter family!
author's review
ID
#2525942 Review #2525942 is a subjective opinion of poster.
New Reviewer

They came out immediately. Explained their product, gave us a price,(with a good discount) and set up an appointment for the next day!!

The installer arrived the following day. Started working and never stopped until he was finished, (six straight hours). Cleaned up his work area and even blew off everything.

He was friendly an extremely professional. We are VERY happy with the whole experience

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LeafFilter North's reply to:

Pushing forward without approval

We are genuinely concerned about your experience, Janet. I have escalated your information to our customer support department. A member of our team will get back to you shortly. For immediate assistance, you can reach us via phone at 800-749-4566.
author's review
ID
#2525439 Review #2525439 is a subjective opinion of poster.
Preferred solution
I don't want to be charged for canceling when I didn't approve it I have no paperwork showing what I signed could of been a bait and switch and I don't want to be on the hook for something I am not aware of!!!
New Reviewer

I applied for the cleaning and repitch 1200 I explained I couldn't afford whole system salesmen pushed forward after I told him it's too much I never got a letter saying it was approved or how much he left no paperwork of what I signed the 1200 was I was aware of!!! They get to my house without getting my approval for the completion or total expense! I don't work like this!

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

LeafFilter North - The installers damaged my gutters
LeafFilter North - The installers damaged my gutters
LeafFilter North - The installers damaged my gutters
Your reviews across Trust Pilot and Pissed Consumer are genuinely concerning to us, Donna. We escalated your information to our customer service team. A member of our team will get back to you within the next 24 hours, being that it is almost after our business hours....
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ID
#2518372 Review #2518372 is a subjective opinion of poster.
Service
Leaffilter North Installation

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

We understand your frustration, Shaun. It’s important to us that our customers are more than satisfied and we would like the opportunity to discuss this issue as soon as possible. I have created a support ticket for you and forwarded your info to our service...
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Resolved
ID
#2514813 Review #2514813 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaf filter DO NOT GO NEAR THEM THEY SCAM AND WILL RIP YOU OFF

We hear you, and certainly understand your concerns, Janie. I can confirm that I've previously messaged our corporate service team asking for an update on this situation and have escalated this support ticket to our regional team, which is not something usually done. We are waiting for you to respond to our inspection request. We appreciate your cooperation, as well as the opportunity to resolve this for you. Please reach out to us at your earliest convenience.
author's review
ID
#2501726 Review #2501726 is a subjective opinion of poster.
Loss
$7
Preferred solution
Full refund
New Reviewer

promises, assurance, warranty, once $$$$$$$ exchanged you will not hear from them ever again. Onto next victim.

i was hung up on, phone calls forward to voice mail, no return calls. Ill be getting the Navy USJAG office to speak on my behalf.

User's recommendation: STAY AWAY.

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So Easy!

Nothing but high marks from start to finish in dealing with Leaf Filter—- Travis & Kyle were knowledgeable and efficient. We were also impressed with Terrin’s knowledge of the product and subsequent installation details. She communicated clearly, answered questions to our satisfaction and left little doubt in our minds that we had selected the right company for the job. We had every confidence that Leaf Filter would do a top-notch job and they did! It was a pleasure doing business with your company and staff. Thank you! - Richard & Mary G., Hudson
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2484296 Review #2484296 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Thorough

Timely, professional, good communication. I was especially impressed and pleased that the day after installation a representative called and came to inspect the installation and sought my feedback about the process. I highly recommend. -Scott M., Nampa
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2484295 Review #2484295 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Happy with LeafFilter

The Salesperson was very friendly and explained everything clearly. He answered our questions. He came on a Saturday and they Install Team came out on Monday morning to do the install. They did a very nice job, left no mess and were also very friendly. The whole process from scheduling the initial visit for a free estimate to the install of the product was very easy and fast. -Jeffrey S., Troy
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2484293 Review #2484293 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

LeafFilter North - Good product; but poor workmanship and cheating installer
LeafFilter North - Good product; but poor workmanship and cheating installer
Thank you for reaching out and sharing your feedback with us, Archu. I'm so sorry you haven't had the best experience; this definitely isn't what we'd like to hear but please know that we want to make this right. When you have a moment, please call...
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ID
#2462912 Review #2462912 is a subjective opinion of poster.
Product
Leaffilter North Gutter
LeafFilter North's reply to:

DO NOT use if you get snow and ice, leaffilter is coming off the house

Thanks so much for taking the time to leave a review, although we're sorry to hear about your experience Bob. We put our customers first and we'd like the chance to find a solution that works for you. We're passing this on to our support team, so someone will be in touch soon to assist.
author's review
ID
#2454721 Review #2454721 is a subjective opinion of poster.
Loss
$4685
Preferred solution
Buy back 180 feet for 1/2 of what I paid
New Reviewer

Had my worst experience ever with ice buildup. Had ceiling leaks, leaks behind my siding I had 6 - 8 inches of ice buildup on top of the gutters and roof.

Called the office in Hamburg NY and the person i talked with was able to read from a script that they could not do anything for ice. tried to blame it on my roof leaking heat and causes ice. Bull. I have a double roof first shingles and than a metal roof.

The reason snow melts is called SUN. Hello, the sun melts the snow that runs down the roof and freezed up because your filter was iced over. Very unhappy and am removing it and going back to Gutter Brush.

It works. Do you know anyone that wants to buy 180 ft of your product?

User's recommendation: Dont use if you have snow and ice.

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