Proactive & Impressive

Installation was scheduled for the morning following contract signing. Unfortunately, the next morning had steady, light rain with thunderstorms forecast all afternoon. The installer stopped by to tell us that the weather was too bad to do the installation. A little later, we got a call from your scheduler saying the forecast had been changed to better weather in the afternoon. He said they had another installer on his way. He arrived that afternoon, and had the installation complete after dark. It was a big job, and he worked through a couple bouts of light rain to finish it. Very impressed! - Robert B, Nashville, TN
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2260861 Review #2260861 is a subjective opinion of poster.

Easy Appointments

Our salesman was brief and to the point. He explained the product, process of installation, costs and other discounts that were available. The next day’s appointment was scheduled, and the professional, attention to detail installation took place. Very satisfied with all thus far. We have now experienced two big rains, and the LeafFilter system performed great! Pleased with our decision and investment to our home. - Jackie H., North Carolina
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2228753 Review #2228753 is a subjective opinion of poster.

Professional Service

The salesman was very thorough and answered all of my questions. He was not pushy and noticed a problem with an existing gutter that he said could be fixed. He worked with us on the price until we were satisfied. The installer fixed the existing problem with the gutter and did a nice job with installing the leaf filter system. Very polite and thorough. The first hard rain hit about 3 weeks after installation and the system worked perfectly. Very confident that if there is an issue in the future that Leaf Filter will come out and fix it. We are very happy with our purchase. - SK, Jacksonville, Florida
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2260859 Review #2260859 is a subjective opinion of poster.
New Reviewer
LeafFilter North's reply to:

LeafFilter North - Leaf Filter is a scam
So sorry to hear about this issues, Richard. We definitely want to get this resolved for you! We're passing on your concerns to our service and support team, so someone will be in touch to chat.
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ID
#2210250 Review #2210250 is a subjective opinion of poster.
Location
Redmond, Washington
LeafFilter North's reply to:

No Show

So sorry for the delay, Patricia. We just passed this on to the support team - someone will be in touch soon to provide assistance!
author's review
ID
#2207460 Review #2207460 is a subjective opinion of poster.
Loss
$200
Preferred solution
Price reduction
New Reviewer

Customer service sucks!! I had an appointment on Sept.

26th between 8am - 10am. At 11:00am I began to call and continued to call until 4:00pm. I upheld my part of the contract but they didn't. No one has called me to this day Oct.

4th. I would not recommend!

User's recommendation: No - zero stars.

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Great Value

After being walked through the benefits of LeafFilter and given the facts about the competition it was easy to make the decision. Andrew made clear to us that the advantages were well thought out be product development and incorporated into the best gutter protection available today. - David S., Indiana
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2228752 Review #2228752 is a subjective opinion of poster.
LeafFilter North's reply to:

Unpaid sub contractors in the Greensville/Triad area

We apologize for the frustration, Glenn. A member of our team will be in touch to assist.
author's review
ID
#2205776 Review #2205776 is a subjective opinion of poster.
Loss
$800
Preferred solution
To be paid in full

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Myself and several other sub contractors are victims of Leaf Filter's practice of not compensating wages after work orders have been satisfactorily conpleted.

As of this date 10/02/2020 a number of sub contractors are owed for their work...the local office's response was to remove us from the Whats App group site so we couldn't communicate with other sub contractors concerning thses issues.

User's recommendation: Check BBB reviews and complaints for yourselves BEFORE rather then after the fact.

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LeafFilter Installation

Three men showed up to install the LeafFilter. They were very polite. They explained what they were doing, how, and why. They even cleaned up all their mess. They had to leave to get another rain deflector and arrived promptly to install the second one. I truly will recommend this company to all that I know of that are looking for gutter guards. Thank you for a wonderful job! - Donna O.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2228750 Review #2228750 is a subjective opinion of poster.
Location
New York, New York
LeafFilter North's reply to:

Confirming contract cancelation please

We just passed this on to our support team for confirmation, Jan. Apologize for the delay!
author's review
ID
#2203148 Review #2203148 is a subjective opinion of poster.
New Reviewer

Hello! I would like to confirm the cancelation of a contract (my husband already spoke with Brittany at 5:35pm PST Thursday October 1) for a job scheduled October 2 in Nanaimo BC There is no job number listed on any paperwork, nor any way to contact the installer directly.

I can provide the specific address when you reply. Thank you kindly!

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LeafFilter North's reply to:

Customer service is TOTALLY unacceptable.

So sorry for the missed appointment, Jane. We'll be in touch to discuss your concerns and to offer a solution!
author's review
ID
#2202513 Review #2202513 is a subjective opinion of poster.
New Reviewer

Called to have corner repaired as water overflowed onto deck. Waited three weeks for service man to arrive WITHOUT A LADDER!

What? Another appointment was made for the following week from 8-12. NO SHOW! NO CALL.

NO FIX! Was told after 6 phone calls from me that I was scheduled for the following day!

Was I supposed to know this from a crystal ball? THERE IS NO CUSTOMER SERVICE!

User's recommendation: Gutters are good. Just do not have an after the fact issue!

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

So sorry to hear about this, Christina. We've passed on your concerns to our support team - someone should be in touch to help!
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ID
#2202231 Review #2202231 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

We apologize for the dissatisfaction, Ed. We're passing this on to our support team now - someone should be in touch to assist!
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ID
#2196038 Review #2196038 is a subjective opinion of poster.
New Reviewer
LeafFilter North's reply to:

We apologize for the hassle, Rick. We've passed on your comments to our support team, so someone will be in touch soon to assist.
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ID
#2195618 Review #2195618 is a subjective opinion of poster.
LeafFilter North's reply to:

Dislike Leaf Filter

So sorry for the frustration, Sarah. A member of our support team will be in touch to discuss your concerns!
author's review
ID
#2194198 Review #2194198 is a subjective opinion of poster.
Loss
$4607
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
Update by user Oct 27, 2020

Leaf Filter. if you tried to call me, why didn't you leave a voice message if no answer.

I receive a lot of calls that I do not recognize the numbers.

When I call them back, guess what? It's a scam.If you want to reach me, than leave a voice messageThanks

Original review posted by user Sep 27, 2020

Four years age I purchased gutter protection from Leaf Filter. The sales pitch was great, but not the product.

They came back to service my problems more than once. The person that fixed the problems said this is nothing because the company makes millions.

I feel I was overcharged. No discount was offered. I was taken advantage being a female.

Their leaf guards have left black marks on my gutters.

This year I hired another company to replace the house leaf guards.

They asked who did this job? I told them.

They heard about your work. They asked how much I spent and they said you over charged me.

I haven't done my garage yet because I do not have the money.

People have asked me who did the work and I told them not to call you.

User's recommendation: Do Not Hire Leaf Filter. You will regret.

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LeafFilter North's reply to:

Not happy, poor work, did not go what contract said, broke a gazing ball, no english, no reply from work tech.

So sorry for the frustration - we'll be in touch soon to help!
author's review
ID
#2190339 Review #2190339 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

NOT Happy. Workers did not do any sealing or check to see if there were anything inside gutters and door was sticking.

Came back, not the day they said they would be here. Still no sealing, door still sticks on gutter, and broke a $35.00 gazing ball. When I did call to complain, I was told the work tech would notify me, it never happened.

Since I did not have any sealing done, have had to spray for wasp making nests at end of gutters. Also it would be nice to have at least one of the workers speak English.

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