LeafFilter North's reply to:

LeafFilter North - I was promised no interest

Hi Jay, We’d definitely like to help. We have forwarded your information to our service and support team or you can reach us at 800-749-4566. Thank you.
ID
#1763967 Review #1763967 is a subjective opinion of poster.

Tyler Nickel came to my house to sell us some gutters. My boyfriend and I told Tyler we would buy the gutters if we could get the no interest if paid in full promotion.

He said no problem but what happened was he wrote it up as special rate promotion. Now I'm getting charged interest from Wells Fargo.

Can someone help me with this situation. Thanks, Jay

LeafFilter North - Great Experience

Great experience. The crew arrived on time and got right to work. They finished quickly and cleaned up everything. And they did all of this in 30 degree weather!” – Charles B.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803643 Review #1803643 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma

LeafFilter North - Wise decision!

Now in my 70's I reached the point where climbing up and down the ladder for my annual leaf removal and gutter cleaning was no longer in my best interest. I had checked the popular hardware stores and even searched online for a reliable remedy. That's when I came across your video. This video and the subsequent visit by your sales representative explained very clearly what was needed. With the LeafFilter reputation and discount offered I made what I felt was a very wise decision. Installation was done very quickly and professionally. Thank you.- John H. in Atlanta
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803642 Review #1803642 is a subjective opinion of poster.

LeafFilter North - Wish we had done it sooner!

Why didn’t we do this sooner?! This was a great experience all around. We were very impressed with the salesperson, the product, the install crew and the end result. And the price! What a great value! Knowing that our home is protected and that we won’t ever have to worry about clogged gutters again is priceless. Thank you! – MITZI B.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803640 Review #1803640 is a subjective opinion of poster.
Location
Florida, United States

LeafFilter North - Highly Recommend!

The team was friendly and professional. The proposal was clear and no pressure to sign a contract. The warranty is excellent. The overall experience was excellent. I highly recommend this company. – Thomas D.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803635 Review #1803635 is a subjective opinion of poster.
Location
California, United States

LeafFilter North - Great Product and Service!

Price was right, installation was efficient, and local management was helpful. Now I can enjoy the time I no longer need to spend cleaning gutters! Thanks! – Sam H.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803633 Review #1803633 is a subjective opinion of poster.
Location
Virginia, United States

LeafFilter North - No More Cleaning Gutters!

Installers did a great job and so far the LeafFilters are doing a great job - two big rain storms and lots of leaves down without any problems! – Mary K.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803631 Review #1803631 is a subjective opinion of poster.
Location
Illinois, United States
LeafFilter North's reply to:

LeafFilter North - Scammed by salesman

Tavaris – We definitely understand your frustrations regarding your financing terms and have forwarded your information to our corporate escalation team. We will have someone reach out to convert the payment terms. Thank you!
ID
#1733154 Review #1733154 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Change the finance plan

On 10/30/2019 I had a salesman come out and give me a quote. While the gutter system is the highest priced filter system, I was wlling to use them because as a 69 year old widow, I don't want to deal with cleaning gutters.

I explained to the salesman I would NOT be able to finance them at this time. He had offered me 5 years no interest. I explained I would do it in 5 or 6 months. He said no problem.

He then offered me 18 months no payment that would be converted at that time to the 5 years no interest. When I got the letter from the finance company, there was no option to convert it to 5 years no interest. Greensky Finance said if Leaf filter would call them they could change the 18 months no payment to the 5 years no interest. I have caled Leaf Filter many times and NEVER get a call back.

Paying a $6300.00 bill in 18 months puts me in a terrible financial position. If I don't pay it in that time, I will be charged 29% from day one.

LeafFilter North - Awesome Experience!

The sales person was honest, nice, and very knowledgeable about the product. I really enjoyed learning from her and hearing about the product and it’s history. It’s a great company that’s local and growing local jobs for people. The installer was very prompt, and diligently worked on the installation. We have had some really heavy rain a few days and I had zero problems. Great product! – Brian E.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803630 Review #1803630 is a subjective opinion of poster.
Location
Buffalo, New York
LeafFilter North's reply to:

LeafFilter North - They do not honor their warranty

Kaneisha – Please provide us with your job number and/or phone number so we can have someone reach out to you ASAP to address your concerns. Or, you can call us at 800-749-4566. Thanks!
ID
#1728392 Review #1728392 is a subjective opinion of poster.
Cons
  • Conflicting information
  • Customer service
  • System not working
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Full refund

I still have piles of leaves and icicles on the system. They told me this was normal.

Only mother nature can remove the leaves. Then they told me my roof pitch might be off, or I may not have enough insulation in my attic, that why I'm getting icicles.

I've had four people out here and still piles of leaves on the system. They refuse to give me a phone number of a person who cares

LeafFilter North's reply to:

LeafFilter North - Terrible communication equals terrible service

Hi James – We are following up on this immediately with your local office – please feel free to reach out at 800-749-4566.
ID
#1722920 Review #1722920 is a subjective opinion of poster.
Cons
  • Renig on delivery multiple times
  • Poor ordering by the company
  • I am generally disgusted with them
Reason of review
Poor customer service
Loss
$323
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Update by user Jan 15

The product is installed with no compensation for all the missed appointments. I will need to wait for the rains to see if it works.

Original review posted by user Dec 04, 2019

As I sit here waiting, again, for the install team to show up for an appointment, which I confirmed yesterday I am second-guessing my decision to have LF installed. The appointment today was for an arrival between 9 and 11, I presumed that was in the AM.

Here it is 1:45 PM no crew, no call. Before the sale the salesman, Bobby Vincent said the install may be as early as next week. The contract was signed 10-9-19. He then called in and was told it would be 10-28 between 9 and 11.

They did not have a roll of green material on hand to make a 20' section of gutter. OK, until the night before the install, they called to say they did not have the roll of material yet. Really? 20 days and you could not get the material?

So then, we agreed on the following Friday. Thursday they called and left a message in the morning requesting a callback. I called them back when I got home and was told since they had not heard back from me they were sending the crew elsewhere. POed?

You bet. The next appointment was for today. I have refused to call and ask where they are, especially since I confirmed the appointment yesterday.

Will I reschedule? I do not know unless there is a 10-20% discount involved for my time and aggravation.

LeafFilter North's reply to:

LeafFilter North - Cheated out of commissions

Hello Elijah – We have forwarded this to our sales team and will have someone reach out to you ASAP to address your concerns. Thank you.
ID
#1722714 Review #1722714 is a subjective opinion of poster.
Cons
  • Rip off the sales people
  • See original content
Reason of review
Commissions for sales
Loss
$16
Preferred solution
pay commissions

Update by user Dec 04, 2019

Loss of $15,616 in commissions.

Original review posted by user Dec 04, 2019

Worked for them for months and had signed contracts for about $75,000 - didn't get paid on 95% of them and then they blocked my number. Out over $5,000 in gas and maintenance as well as more than 12 hour days on some!

LeafFilter North - Everything was done in a timely manner!

The sales person and installer were great to work with. They were very professional and knowledgeable. Everything that was advertised and listed was done and in a timely manner. We had a rain a couple of days afterwards and it worked just like they said. I would recommend this company and product to anyone. – Larry O.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1803628 Review #1803628 is a subjective opinion of poster.
Location
Denver, North Carolina
LeafFilter North's reply to:

LeafFilter North - Cheated Out of Pay!

Hi Justin – We will have a local manager reach out to you.
ID
#1720298 Review #1720298 is a subjective opinion of poster.
Reason of review
Not paid
Loss
$1300
Preferred solution
Pay me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

After subcontracting work with leaf filter I find myself not being paid for the final work that I did. I was sent to do a service call where I hung all the gutters at a past job that had new roof installed.

In my 2 months of being at Leaf Filter, not one time was my check right but now I am completely cheated out of over $700 in money owed to me and $535 in overdraft fees. I contacted the service manager at the Huntersville, North Carolina office Sarah Weaver, and Barbara at the corp office and still haven't heard back. I will be getting an attorney to collect my money. I would NOT RECOMMEND doing business with this company.

The way the people install the product down to how they don't take care of people they are all the way around bad business.

I have contacted Action 9 in my area too. I hope they feature this on an upcoming new broadcast.

LeafFilter North - LeafFilter Did a Clean Job

Leaf Filter did a fast and extremely clean job The installer was extremely polite and professional From start to finish, there was nothing more that I could ask for. I would recommend Leaf Filter to anyone interested in getting this service done. – Stephen S., Boston
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1721538 Review #1721538 is a subjective opinion of poster.