Welcome to the LeafFilter North Community

SYSTEM INSTALLED ON 7-2-20 I PAID FOR THE SERVICE THAT DAY. THEY THEN WAITED UNTIL 2-10-20 TO CASH MY CHECK.

I DID NOT REQUEST THEY WAIT 8 DAYS TO CASH MY CHECK.

THE PROBLEM IS THEY OVERESTIMATED THE NUMBER OF FEET NEEDED AND THEN OVERCHARGED ME $254.00.

AFTER ACKNOWLEDGEMENT OF THEIR MISTAKE THE SALESMAN (CALE) SAID A CHECK WOULD BE MAILED TO ME BY 7-7-20. THEY DO NOT RETURN CALLS OR SEND YOU AN EMAIL.

IT'S BEEN OVER 21 DAYS AND NO CHECK. I SUGGEST EVERYONE DOUBLE CHECK YOUR MEASUREMENTS AGAINST THEIRS..

User's recommendation: CHECK YOUR MEASUREMENTS AGAINST THEIRS.

Filters are falling in gutter due to the lack of hidden supports. I called and a tech came out but did not have 6" brackets to repair.

He made a repair to the 5' on the front of the house and made it worst. Called back scheduled another appointment, took a vacation day to be there. Never showed up! Called back, said the repair had been made, NOT!

Scheduled again for July 29th, showed up on July 27th when I was not here. Yet again, same sorry tech made it worst and neglected to fix the 5' problem and the leaky end cap. Called back today and said they would reschedule for the 4th time!

Every time you call 800-749-**** you are on hold for 30 plus minutes. Poor customer service!

Cesar was very friendly, efficient and knowledgeable. His workmanship and work ethic are something you should be very proud of. It was a pleasure to have him complete our installation.

User's recommendation: The product is worth the price!

warranty not worth the paper it is written on , no show for repair, no answering of the phone and no call back, what a surprise ,

Loved the product in my last house, so installed it in my most recent home. I have been made multiple phone calls and sent several emails to both local and corporate contacts.

I've received the "we have received your note" emails, but no return calls. My gutters overflow at three points with each rain and I'm experiencing foundation and flooding issues now.

The product is great when it works. When it doesn't, IT ISN'T, and the company doesn't appear to stand behind it.

User's recommendation: Don't factor the lifetime warranty into your decision. The support isn't there.

Leafs and pine straw are hanging on the edge of my gutters. Upon inspection of the install I found a lot of the screws that are holding the filter in place were screwed in at a angle that left some of the heads sticking up where things can catch and hold them untill the wind blows them off

User's recommendation: check behind your installers.

Leaf filter installed on 6/23/2020, one installer, delayed from his first job that day. First heavy rain we noticed one of end caps leaking.

Called service 6/29/20 talked with Alexis who stated she could send someone out on 7/17/20 between 8-12.

No one showed, no call. Called service 1PM waited 15 minutes, girl answered and said she would have a supervisor call me, no call back now 5:30PM.

User's recommendation: Get quotes from several companies and view customer reviews.

I have two down spouts that leaks at the bends, one at the rear down spout, and another at the front corner down spout. Water coming down the front valley overflow down onto the front driveway.

I was told a week ago that I would be contacted by the company, and as of now, I have not heard from anyone.

My address is 311 Sugar Valley Rd. Joliet, Illinois 60433

We noticed the product buckling and rising above the gutter in a section. Left multiple voicemails that were never returned.

Sat on hold and call was never answered. Finally had a service call scheduled today between 8 and noon.

At 1215 received a call that we were not on their schedule today and would need another appointment. Buy from the competitor.

User's recommendation: Do not buy this product.

Clogged spouts and have called 10 times to get it serviced. Your product was installed in 2011 and they say Im not in your system since its been too long. I have the contract with 2 valid phone numbers on it.

Can anyone help?

User's recommendation: Good product. Very poor service to support the so called lifetime warranty.

I had these leaf filters put in Feb 2020 ! I noticed they were leaking so I had my son come over in April when he had time off to check them !

They had made holes in all my gutters ! My son got in touch with the company and they sent someone out to take pictures ! Said it was the worse work putting the leaf filters on and had ruined my gutters! Said he would talk to someone higher up but I've never heard back from them !

As far as I'm concerned , they can come get the leaf filters and I'll try to find someone to replace all my damaged gutters !

I will not be paying on these leaf filters as I will need to purchase new gutters ! My number is 417 241 **** or Conniecoleman0130@***.com

User's recommendation: Would not buy.

I worked for leaffilter for 7 weeks and now all I have to show for it is a broke down truck. They overcharged One customer $14,000 to do their home and I was paid 0 for the job.

I made the company over a hundred thousand dollars in 7 weeks, and ended up quitting because of the elderly abuse charging a man with cancer $14,000 very sad this company needs to be put out of business. When I quit I was told I was just a little guy and that they were a billion dollar company that I would be able to do nothing cut the wrong they have done overcharging customers and underpaying installers.

User's recommendation: Run.