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Great Experience! | LeafFilter North review from Virginia

Our leaf filters were only installed three days ago and so far we are very pleased. The installers were very courteous and worked without a break. We've only had rain once and everything worked out fine, any leaves and acorns and such are not sticking to the Leaf Filter. -Anne P.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1671420 Review #1671420 is a subjective opinion of poster.
Reason of review
Good quality
LeafFilter North's reply to:

Advertising | LeafFilter North review from Somerset, Kentucky

Beverly – We will look into this further and remove you from our email list.
Review
#1640748 Review #1640748 is a subjective opinion of poster.

First of all, I am not a customer. What I am is someone who enjoys using my Samsung Tablet, for both pleasure and business.

I use it hours every day. You are bombarding me with your ads, up to 20+ a day!

I'm requesting you remove me from your contact list. My name is Beverly Vann and my email address is: Beverly.van5851@gmail.com

I would appreciate you taking care of this matter as soon as possible, thank you.

LeafFilter North's reply to:

Shoddy installation | LeafFilter North review from Battlefield, Virginia

Hi James – We definitely want to ensure your gutters are in good working order to keep your gutters clog-free. We have forwarded your comments to our service and support team and will have someone reach out shortly to address your concerns. Thank you for being a valued LeafFilter customer.
Review
#1640212 Review #1640212 is a subjective opinion of poster.
Pros
  • Great product design
Cons
  • Material misrepresentation of product and breach of contract
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered
Tags
  • liars
  • Leaf filter guards
  • Leaffilter Leaffilter Failure
Shoddy installation - LeafFilter North review
Shoddy installation - LeafFilter North review
Shoddy installation - LeafFilter North review
Shoddy installation - LeafFilter North review
Shoddy installation - LeafFilter North review
Shoddy installation - LeafFilter North review

The installation of the filter was not done well. I was told by your sale rep that the joints for the gutters would be factory created so that they would fit.

Instead, an installer just cut them in my backyard and they do not join together. Also, in the gutters I can see into, they didn't clean them out as promised.

I have called and left several messages, but have not received a call back yet. I'm going to continue to pursue this until it is fixed.

LeafFilter North's reply to:

Need local installer to call me to repair storm damaged Leaf Filter section. | LeafFilter North review

Hi Stuart – We are so sorry to hear your LeafFilter system was damaged by a recent storm and want to assist you. Our team is aware of your concerns and will follow up with your local office. We will reach out shortly. Thank you.
Review
#1640197 Review #1640197 is a subjective opinion of poster.
Pros
  • Great product
  • Reduces my workload cleaning gutters
  • Finally connected with local installer to begin repair process
Cons
  • Local installer too busy to contact me for 2 weeks
Need local installer to call me to repair storm damaged Leaf Filter section. - LeafFilter North review

I've called customer service four times in two weeks, requesting that an installer in Northern VA call me about repairing a storm damaged section of my Leaf Filter installation. I have not heard from the installer or anyone at Leaf Filter.

This should not be difficult! I am happy with the product. I want to PAY MONEY to have a damaged section repaired. If the installer won't call me, just send me the replacement parts and I will do it myself.

See the attached picture. The screen covering was ripped off of two sections and one section is chipped.

LeafFilter North's reply to:

I think its a great idea but it doesnt work well on my house and the custumer service is tearable | LeafFilter North review

Hi Donald – We have every desire to assist you and ensure your gutters are in good working order! We have forwarded your comments to our corporate service team and will have someone reach out shortly.
Review
#1640180 Review #1640180 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund

they messed up my gutters and refuse to refund my money and replace my gutters

Love this product | LeafFilter North review from Grand Rapids, Michigan

Love this product! My hubby is going on 80; really shouldn't be on a ladder anymore. And when I cleaned the gutters, I figured I didn't either. This will totally eliminate that. The installers were very polite and friendly, and efficient. I'll update after a season and see how it looks and works. – Ted P
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1648585 Review #1648585 is a subjective opinion of poster.
Reason of review
Good customer service
LeafFilter North's reply to:

Replace a unwanted down spout that I did not want | LeafFilter North review

Hi Patrick – We have every desire to address your concerns. We have notified our service and support team of your requested repairs and will have someone reach out to you ASAP. Thank you.
Review
#1639569 Review #1639569 is a subjective opinion of poster.
Cons
  • Customer service and quality of installation
  • Poor installation and no show appointments
  • Poor results
Reason of review
Poor customer service
Preferred solution
I want someone to come and fix it...!

I called the salesman and customer service to have someone replace the rain gutter. I called on July 24th @ 8:15 am and was told that someone would come and repair it on July 30th between 1 and 5.

It has now been over a month and am still getting the run around. I am ready to call the Better Business Office and lodge a Formal complaint.

With paying close to $7000 and a promise that someone would solve the problem, I'm not getting what I paid for ! And they never cleaned up their mess !

LeafFilter North's reply to:

TN Leaf Filters Fiasco | LeafFilter North review

Hi Kileen – We always aim for perfect installations, but sometimes need to make corrections after the completion of the project. We have a full service and support team to assist you. Your comments have been forwarded to our escalated response team and we will have someone reach out to you ASAP.
Review
#1638651 Review #1638651 is a subjective opinion of poster.
Cons
  • Installers
  • Customer service and quality of product
  • Customer service and quality of installation
Reason of review
Not as described/ advertised
Loss
$7000
Preferred solution
Let the company propose a solution
Tags
  • Unresponsive retailer

We purchased Leaf Filter earlier this year and have had nothing but problems since the installers tore our roof in several places.

Steve Sellers came out and repaired (supposedly) with mule glue and had a downspout put in so the leaks would stop in one section out front.

The rear of our home has had a different approach and I have contacted these people several times since date of install!!!

Due to a severe leaks contrary to the SALES PITCH BS I asked them to do so...they do not show when an appointment is made nor do the customer service people know when to schedule a repair. Several dummies sho up, pretend to repair and leave. This isn’t going to work and I will be getting the State of TN involved to ban your *** company from TN! Revoke your license and make it clear that you hire lousy subcontractors to do installations. I have a video of the wort gutter setter and will be happy to have our Attorney present it to you of you don’t get this fixed at our time table. Not yours (as has been done all year!

My husband is a disabled Veteran and we are both extremely disgusted with the amount of money we spent as well as the lack of customer service front the beginning. The SOB Sales person never left his card nor had the balls to contact us when we requested. Guess he got his commission, right?

I need this repaired...replaced or reimbursed as soon as possible. Your company stinks and your sales people and advertising is misleading.

Eddie & Killeen Tenpenny

Murfreesboro TN

LeafFilter North's reply to:

Unbelievably poor customer service--lot's of promises--NO reaction | LeafFilter North review

HI Dick – It sounds like we need to make some adjustments to your system to ensure it is in good working order. We have forwarded your comments to our service and support team and will have someone reach out shortly. Thank you.
Review
#1638434 Review #1638434 is a subjective opinion of poster.
Pros
  • Great sales pitch
Cons
  • No service after the sale
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Full refund

Spent $5,000 getting product put Leaf Filter all over the house. Was promised life time warranty and that they would fix ANY issue.

It's been 6 months, I've got water falls coming out of the gutter...the guy that sold it to me has left the company.

Can't get anyone to call me back...oh yeah, they did take pictures over a month ago and admitted it wasn't working--but nothing since then. I've called no less than 2 dozen times!!

Fix leak | LeafFilter North review

When product was first offered by the salesman, I stated there was a leak at a gutter joints over the steps! The leak was never rectified and a very professional employee came out today and removed all the old caulk and reapplied the new silicone! Dwayne came on time, looked over the entire job, and started right away, and really knew his trade! Appreciate his professionalism! A credit to LeafFilter!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1638176 Review #1638176 is a subjective opinion of poster.
Pros
  • Salesman
  • Quality and comfort of lifetime warranties
  • Look of the product
Reason of review
Good customer service