Resolved
LeafFilter North's reply to:

Resolved: Cannot get service person out to look @ problem

Hi Gary, we're concerned to hear about your experience. We'd like to get our support team involved right away! Please visit https://gutte.rs/3aLsVDi, where you can submit a service request at the bottom of the page, and someone will contact you shortly.
ID
#2603669 Review #2603669 is a subjective opinion of poster.
Preferred solution
FIX THE DAMN PROBLEM!
New Reviewer

Wtf Have gutter overflow @ 3 places. Have called numerous times and; they set me a 4-hour window for someone to come out.

SO FAR I HAVE 3 NO SHOWS!!!!! When I call back I get an apology, reschedule but as yet no action.

Maybe it is the area I am in, but something needs to be done! The TV ads are great, but perhaps more $ should be spent on customger gservice

User's recommendation: GOOD LUCK on customer service if you have a problem!

Great job by LeafFilter

In conjunction with doing a full replacement of our roof, my wife and I also selected Leaf Filter as the company to replace our aged and in need of an upgrade gutter and downspout system. From working with the sales representative and office staff to walking around...
View full review
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2660022 Review #2660022 is a subjective opinion of poster.
Location
Rijswijk, South Holland
LeafFilter North's reply to:

Leaffilter gutter guards clogged

We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters, Rich. LeafFilter is considered "low-maintenance" because like any exterior part of your home there is some level of upkeep required. We do charge for services not outlined in your warranty. Normally, we don't negotiate these costs; however, if you would like to provide additional details or discuss further, please call 800-749-4566.
ID
#2597774 Review #2597774 is a subjective opinion of poster.
Cons
  • Bad product
  • Problems
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
New Reviewer
LeafFilter North - Leaffilter gutter guards clogged
LeafFilter North - Leaffilter gutter guards clogged

I have leaffilter for two years and while my gutters are clear the leaffilter gutter guards are covered with debris in the fall and spring. They offered to clean them for $95.

I was paying less then that before spending $2400 on the leaffilter system.

I explained to the salesperson the issue I have with the trees I have in my yard. He assured me there would be no problem but I did not get that in writing.

User's recommendation: I would stay away but if you use them get your concerns answered in writing.

Excellent service and product

The LeafFilter representative arrived to our appointment promptly. He was very knowledgeable and went over our options after inspecting our gutters. They were able to install the product that afternoon! There was a drain spout missing and they returned to fix the next day. The customer service was great! Our gutters look great and are draining properly now. -Pat M.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2660017 Review #2660017 is a subjective opinion of poster.
Location
Rijswijk, South Holland

Great Product

Great product! such a load off knowing we no longer need to climb ladders. Very professional, arrived on time, quality installation and definitely worth the investment. Glad we made the decision to move forward with LeafFilter. -Michelle F.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2660011 Review #2660011 is a subjective opinion of poster.
Location
Rijswijk, South Holland

Professional and almost enjoyable experience

The whole process was "painless" and there was no pressure! From our initial meeting with the company rep to the installation the next day by the sub, it was a very professional and almost enjoyable experience. Both individuals took the time to explain the product and process, and to answer any questions my wife and I had. I highly recommend LeafFilter! -Richard B.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2587013 Review #2587013 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Efficient & Thorough Service

I recently had a large tree limb fall and damage the existing gutter guard system that is no longer available. In researching a new leaf guard system for my two story house, I came across LeafFilter (I also contacted others). I got a call to schedule the estimate almost immediately upon completing the online form. The appointment was the next day. The estimator, Spencer, was friendly, honest and thorough. Installation was scheduled very quickly. The installers, Chance and Justin, were efficient, courteous, and tidy. They went above and beyond by pointing out a puncture in the shingles caused by the recent tree limb fall and patched the hole. Overall, very good experience! -Joyce
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2587012 Review #2587012 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Very Professional Company

First, the sales rep was exactly on time. He asked us which and gutters we wanted the guards installed on and went to work measuring. He had a few questions and then gave us his quotes. The quotes were for the areas we asked for, plus the remainder of the house. We...
View full review
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2587011 Review #2587011 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

I was really impressed with LeafFilter's product, professionalism, and promptness

I was really impressed with our salesman. He took the time to explain the entire process and show us the difference between the different gutter systems on the market. The workers showed up at the date and time they told us they would be here. They were very professional and cleaned up when they left. I would HIGHLY recommend LeafFilter Gutter Protection to anyone looking to upgrade their house. Kristi S.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2587009 Review #2587009 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Awesome Experience

Installer arrived at reasonable time. He worked swiftly and neatly, cleaning as he went. He had to borrow homeowners ladder, his was not tall enough. He showed homeowner one picture of work before leaving after signing work completed form and giving form to homeowners on how to register warranty. Job took about 5 hours. -Patricia G.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2586990 Review #2586990 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

My experience with LeafFilter was exceptional

My experience with LeafFilter was exceptional. The gentleman that was here to give me an estimate was very knowledgeable and answered all my question in a manner that I understood what he was saying. He is an excellent salesperson. The two gentlemen that came to install the LeafFilter were very polite and explained the steps that they take to install the filter on my gutters. They cleaned up everything when they were done. It all looks really nice. I applaud all three of them. Thank you for everything and for your excellent service. -Glenna B.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2536384 Review #2536384 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Solved the problem with peace of mind

The process was a well-presented view of how the system works with cooperatives on other systems. BBB A+ rating and no interest payments a plus. Installed the next day after acceptance by a professional individual that was happy to answer any questions. At our age getting on a ladder to clean gutters was not going to happen any longer. Also trying to find help is difficult now. So no longer a concern. Peace of mind. -Victor P.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2536380 Review #2536380 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Spending money for the right thing

This is just how things went. I came home to find two people at my door. I knew who it was , but what I did not know was they were so nice , real and down to earth Yes I got the covers and the man came the next day , and he was just as kind. The job did not take long, and he worked in the rain and by his self. I am so pleased with what I had done. I just have to share the joy that I had with everyone that came plus with the outcome of what was done I spent money for the right thing. -Arlene T.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2536379 Review #2536379 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

They did fast work!

I have to say this was a cool experience. We talked to the guy about the estimate one evening and there were workers out to fix my gutters the very next morning at 8 am! 2 hours later, my gutters were clean, re-hung, had the Leaf Filter installed, and they put the downspouts on the other side of the house entirely since I was having basement leaking problems in the past. We had a heavy rain a few days ago and I didn't even realize it had been raining until I heard thunder. All the water is finally being directed to the downspouts like it should and not overflowing onto my decks. I will never have to climb a ladder again to get the goop out of the gutters and that makes it all worth it. -Dianna M.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2536376 Review #2536376 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv

Very pleased with work our service tech performed

I had to put in a service request after our last rainstorm. Couple of our gutters were overflowing. Leaffilter sent a service tech out without any hassle. We're very pleased with the work our service tech (Keil) did on our gutters. He adjusted a couple of our gutters to drain better towards the down spouts. Thoroughly cleaned the gutters. Caulked the gutters and re-installed the Leaffilter system. Cleaned up afterwards. Keil was very friendly and very knowledgeable. -Kendall M.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2536353 Review #2536353 is a subjective opinion of poster.
Location
Kharkiv, Kharkiv