LeafFilter North's reply to:
LeafFilter North - Can't get product defects repaired
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company.
Product installed by team from Lombard. Complete disaster.
Installed Dec of 2019, every section of product has warped, a 40 ft. section of gutter came loose from fascia and buckled and I have water running down the fascia everywhere. Have been working with Leaf Filter of Peoria for service. Over the span of 8 weeks they have sent out seven people to inspect problems.
Each person states it will be fixed that week.
Nothing ever gets done. When I talk with Leaf Filter Peoria I was told twice a team would be out to do repairs immediately, but when they arrived, all they do is take pictures.
Not only is the Leaf Filter destroyed, my gutters and the drip edge have been ruined, but all the leaking will destroy my fascia if not corrected soon.
After 2 months calling the service dept, and no prospect of resolution, I'm afraid litigation is going to be my only remaining option.
User's recommendation: BEWARE! Service after the purchase is severely lacking.
Product or Service Mentioned: Leaffilter North Gutter Repair.
Monetary Loss: $10000.
Preferred solution: Deliver product or service ordered.
Location: 1413 Sherman Road, Romeoville, IL 60446
