This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North's reply to:

We apologize sincerely for the frustration, Joseph. We're passing this on to our support team to ensure we reach out to discuss your concerns and to offer a solution.
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ID
#2125367 Review #2125367 is a subjective opinion of poster.
LeafFilter North's reply to:

Poor Experience from Installation to Customer Service

So sorry to hear about the frustrations you've faced. We just passed this on to our support team, so we'll be in touch to get you on the schedule.
author's review
ID
#2123464 Review #2123464 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

f.

It has been about a month and a half, with no idea when someone will come and fix the poor installation of the product and service you offer. We are highly disappointed.

We have grown tired of trying to reach out to someone on behalf of this experience and would much rather take our business elsewhere. We would like a full refund and for you all to take your installed products with you.

User's recommendation: Avoid a headache and concern for potential damage from poorly installed gutter filters.

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LeafFilter North's reply to:

Hard to get some to come and see the damage

We're happy to hear that we got you on the schedule. If you have any future concerns, you can always reach us at 800-749-4566.
author's review
ID
#2122367 Review #2122367 is a subjective opinion of poster.

Got in touch with them. Coming Aug 26th so we will see how they handle the warrenty

Will be in touch

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LeafFilter North's reply to:

Can’t get anyone to answer your phone. Call me at 757-297-2144 about installation schedule for tomorrow.

We apologize for the delay. We're passing this on to our support team now, so someone will be in touch soon to help.
author's review
ID
#2121283 Review #2121283 is a subjective opinion of poster.

Need to talk to someone now.

User's recommendation: Do not do business with you.

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LeafFilter North's reply to:

Service

We definitely want to take a look at those areas of concern for you! We'll be in touch to get you on the schedule.
author's review
ID
#2120587 Review #2120587 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

I need service overflow in 2 areas

No appointment set

User's recommendation: I have many times but now service is poor!

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North's reply to:

So sorry to hear about the frustration, Wilma. We're passing your message on to our support team now, so someone will be in touch to provide further assistance.
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ID
#2117241 Review #2117241 is a subjective opinion of poster.
LeafFilter North's reply to:

Cancellation of contract

So sincerely sorry to hear about your hours being cut! We're passing this on to our team now to confirm cancellation for you. Someone will be in touch!
author's review
ID
#2117054 Review #2117054 is a subjective opinion of poster.
Preferred solution
Cancel my current contract

I spoke with a customer service representative who said my contract would be canceled after I spoke with a manager and no one ever called me. I recently got hours cut shorty after I agreed with the contract. I am needing to cancel right away

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LeafFilter North's reply to:

LeafFilter North - Sorry Scheduling, Customer Service, & Shady Looking Installers!!
So sorry to hear about your frustrations. We're passing this on to our support team, so someone should be in touch to provide further assistance.
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ID
#2114651 Review #2114651 is a subjective opinion of poster.

LeafFilter North Products and Services Reviews

Product or Service Reviews
Gutter Installation  2.6 39
Gutter Guard  2.0 76
Gutter Guard Installation  2.6 10
Filter  1.8 20
Estimate  1.4 13

Latest Question

Need service

Most corners where splash guards installed are leaking... thinking they were not sealed. Also, water pouring over splash guard on patio which is flooding patio. Called customer service line several days in a row to open a...

LeafFilter North Questions

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North's reply to:

LeafFilter North - Haven't heard from LeafFilter after 6 months of chasing...
LeafFilter North - Haven't heard from LeafFilter after 6 months of chasing...
So sorry for the delay, Zach. We just passed this on to our support team, so someone will be in touch with an update!
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ID
#2113760 Review #2113760 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
LeafFilter North's reply to:

Nope. They totally messed up the installation and have been working on trying to get it fixed since Feb

So sorry to hear about the frustration, Ronal. We'll be in touch to discuss your concerns and to offer a solution!
author's review
ID
#2111746 Review #2111746 is a subjective opinion of poster.
Loss
$1650
Preferred solution
Price reduction

They have wasted 3 of my days but sending out one person to fix the whole house, and they show up at 4pm to do the whole day job. I'm asking for a refund and will fix it myself as their installation crew and management are incompetent to pass on the simplest of instructions.

When you tell the regional manager Steve after the 2 time what needs to be done. That's and issue.

User's recommendation: I would recommend you do your own installation.

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LeafFilter North's reply to:

So very sorry to hear about the hassle, Dennis. We just passed this on to our service team, so someone will be reaching out to get you on the schedule.
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ID
#2110867 Review #2110867 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
LeafFilter North's reply to:

Lack of service response

We apologize for the delay, Chuck. We just passed your message on to our support team, so someone will be in touch soon to provide an update and to offer a solution.
author's review
ID
#2110830 Review #2110830 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

First - I am an unhappy customer of leaf filter! Many calls to you have been answered by secretary and left on hold.

No returns! I scheduled a visit for service to correct 3 or 4 backup with overflow resulting.

David responded on July 21 and adjusted misaligned panels that allowed backup to cause overflow. I was told there a new panel and recommended the gutter over garage doors be replaced With them along with a few other replacements where flow is extreme.

It's been 3 weeks since his visit and I have not heard anything about Leaf Filter coming to replace the panels

I have called and left messages with David several times no response!

Chuck Carisch

7 Jobs Lane

Newark, DE 19711

302 547 0233

User's recommendation: DO NOT BUY FROM THIS COMPANY!!!

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LeafFilter North's reply to:

LeafFilter North - Absolutely disrespectful customer service from sales representative
So sorry to hear about the frustration. We're always looking to make improvements, so we passed this on to the local team for consideration.
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ID
#2110248 Review #2110248 is a subjective opinion of poster.
Location
Jacksonville, Florida
LeafFilter North's reply to:

Leaf filter half off. Not even a year old

So sorry to hear about the delay in follow up. We just passed on your message to our service team, so someone will be in touch to gather more information and to offer a solution.
author's review
ID
#2108431 Review #2108431 is a subjective opinion of poster.
Loss
$3800
Preferred solution
Fix what ripped off paid 3800. Not even 1 year old

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Called sales man. He text us the number to call never did

User's recommendation: Bad.

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LeafFilter North's reply to:

LOUSY CUSTOMER SERVICE

So very sorry to hear about this, Paul. We just passed on your comment to our support team - someone will be in touch to provide an update.
author's review
ID
#2090848 Review #2090848 is a subjective opinion of poster.
Loss
$254
Preferred solution
Price reduction

SYSTEM INSTALLED ON 7-2-20 I PAID FOR THE SERVICE THAT DAY. THEY THEN WAITED UNTIL 2-10-20 TO CASH MY CHECK.

I DID NOT REQUEST THEY WAIT 8 DAYS TO CASH MY CHECK.

THE PROBLEM IS THEY OVERESTIMATED THE NUMBER OF FEET NEEDED AND THEN OVERCHARGED ME $254.00.

AFTER ACKNOWLEDGEMENT OF THEIR MISTAKE THE SALESMAN (CALE) SAID A CHECK WOULD BE MAILED TO ME BY 7-7-20. THEY DO NOT RETURN CALLS OR SEND YOU AN EMAIL.

IT'S BEEN OVER 21 DAYS AND NO CHECK. I SUGGEST EVERYONE DOUBLE CHECK YOUR MEASUREMENTS AGAINST THEIRS..

User's recommendation: CHECK YOUR MEASUREMENTS AGAINST THEIRS.

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