Welcome to the LeafFilter North Community

I canceled within 24 hours and was told that I would get my money refunded. I have yet to get my refund.

When you call you keep getting transferred all over.

Don't want leaf filter as my roof will get damaged when they remove gutter helmet. I explained and they said they would cancel my order/

User's recommendation: Don't accept "decision must be made right now or offer goes away". what a lie!

We moved into this home situated on a five acre lot of oak trees in April with little rain until one morning the clouds let loose and water poured off our roof. The basement flooded from a window well near the corner of the house with the leaky gutter above.

I knew I needed a repair. Everything was explained about the system and it suited my needs.

User's recommendation: An excellent experience.

July 2021 I had gutters installed by leaf filter. The same day it rained, and water flowed over and in between the gutter and flashing.

I had reached out to leaf filter many times and received no response. Finally, someone from the Albany, NY office reached out. Techs came out on multiple occasions to remedy the situation. The last tech applied sealant between the gutter and flashing.

I have been told by leaf-filter that in heavy rains, rain can overflow. However, I am the only home during heavy rain that happens to. I should not have to pay someone to regrate the area and relocate my electrical box because water is overflowing behind and in front of the gutters. My previous gutters did not have an issue of overflowing even with the existing downspouts being barred underground.

The reason I had leaf filter install new gutters was because of a new roof that was put on my home in May 2021. I wanted everything to look new. If I was not disabled, I would have fixed this myself. Bottom line: I still have defective gutters, with ladder marks on them, and gobs of silicone to stop the water from overflowing.

I should not be penalized for having to deal with quick fixes for an installation that went bad.

I should not have to pay $95.00 to have someone come look at a preexisting issue. Reality:- I don't understand why Leaf Filter has not said to me" We will take down the gutters and start fresh with new gutters installed by an experienced installer." It's an absolute shame that I should have to go through all this stress to have new gutters installed properly.

I have recently installed new gutters. I have noticed a issue when it rains.

I called and received a service appointment date and time. No show, no call on day of appointment.

I called 2 times inquiring about my appointment as was told 2 times that service was still on the way. Once again, no call, no show, I have called 3 times since then and been told that someone would contact me concerning a new appointment, once again, no call.

it is not level to say the least. poor workmanship ; i did not see it from the ground till got up on a ladder , it goes up &down like the ocean !

User's recommendation: beware, be more observant of the installation!