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We are so sorry to hear about your lights and I can assure you that your concerns have been escalated to our corporate service team. We will have someone reach out ASAP!
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Review
#1682615 Review #1682615 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Gutter continues to leak after installation

Hi john- we have escalated your concerns to our corporate service team and you should expect someone to reach out within 48 hours. Thank you.
Review
#1682599 Review #1682599 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$2186
Preferred solution
Let the company propose a solution
LeafFilter North - Gutter continues to leak after installation

I had you product installed on 6/2819. My gutter is leaking on my deck.

I called for a service call on 7/31/19. The installer, Mike, came out and worked on it. It continued to leak. I called Mike on 8/19/19, he said he would get back to me.

He did not. I called him again on 8/26/19, he told me to call the main office. I did. I was informed by them that they would send someone out to repair it, and that we did not have to be present.

It is still leaking. If you cannot fix this can you recommend someone who can?

John Farrar jfarrar1519@att.net

LeafFilter North's reply to:

LeafFilter North - Needs maintenance Gutter detaching from house and gutter cover lifting

Hi Linda – we will be happy to assist you! Please note that we are in the busiest time of the year and call back times may be a bit longer than usual. We will get to your request as soon as possible. Thank you!
Review
#1681182 Review #1681182 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$11
Preferred solution
Let the company propose a solution

Left message-waiting to hear response

LeafFilter North's reply to:

LeafFilter North in Wilkesboro, North Carolina - E-mail address: mlaws8106@charter.netI have a problem

Hi Mildred – Can you please call our corporate office at 800-749-4566? We cannot locate your job in our CRM with just your name or email. Thanks for your assistance!
Review
#1680951 Review #1680951 is a subjective opinion of poster.

My problem - my gutters have been on my house approximately nine years. No one of the gutters has come loose from the house and I am trying to fine someone to repair it as the gutters are warranted. Can you help me with this.

Mildred Laws

North Carolina

LeafFilter North - Zero after-sales service in Toronto
Bob – We are following up with the Toronto team right away to find out what is happening. We will have someone reach out to you within 24 hours to address your concerns and provide a resolution. Thank you.
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Review
#1676656 Review #1676656 is a subjective opinion of poster.
LeafFilter North - Warping issue with leaf filter
LeafFilter North - Warping issue with leaf filter
LeafFilter North - Warping issue with leaf filter
Hi John – We are sorry to hear you are experiencing some issues with your recent installation. We have escalated your concerns to our corporate service team and will have someone reach out shortly. Thank you for your feedback.
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Review
#1672386 Review #1672386 is a subjective opinion of poster.
Tags
  • gutter covers
LeafFilter North's reply to:

LeafFilter North - Very unhappy with the product

Hi Roger – We have forwarded your comments to our service and support team. Please feel free to also reach out to us at 800-749-4566. Thank you.
Review
#1670474 Review #1670474 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Filter gets clogged from pine tree sap
Tags
  • Leaf filter guards

The system does not work if you live ner pine trees

Period

LeafFilter North's reply to:

LeafFilter North in Wales, Wisconsin - No Refund for work that was not even started.

We are so sorry to hear no one has reached back out to you and have escalated your complaints to our corporate service team. You should expect a call within 24 hours. -
Review
#1670062 Review #1670062 is a subjective opinion of poster.
Pros
  • Product
Cons
  • Product not installed need refund
Reason of review
Poor customer service
Loss
$2820
Preferred solution
Full refund

Thursday, 9/19/19 signed contract. Friday, 9/20/19 installer informed me that the product could not be installed due to the 'lip' on my gutters.

The 'lip' of the gutter was under the roof, nullifying my roof warranty had they proceeded. Immediately, while installer was still at my house, on 9/20/19, I spoke with office to confirm cancellation.

BUT, Monday, 9/23/19, my check for $2820 was cashed. I have called five times (9/20, 9/23, 9/25, 9/27 and 10/2), with no acknowledgement that my money will be refunded.

LeafFilter North's reply to:

LeafFilter North - LeafFilter's Modus Operandi

John – We understand that it may seem like our product is similar to those that can be bought at big box stores, however, LeafFilter is quite different. LeafFilter is professionally installed and secured to your existing gutters. Our professionals clean and realign your gutters to ensure water is flowing away from the foundation of your home. Unlike DIY screens at Home Depot, LeafFilter is made from a micromesh material and keeps out ALL debris. Finally, our product comes with a lifetime transferable warranty that guarantees your gutters will never clog. If you have any questions, please do not hesitate to reach out to us at 800-749-4566.
Review
#1667662 Review #1667662 is a subjective opinion of poster.
Cons
  • Contracting methods
Reason of review
Pricing issue
Preferred solution
Price reduction
LeafFilter North - LeafFilter's Modus Operandi

They inked my 89 year old senile step-mom to a contract on August 8th and immediately installed the following day before the ink had a chance to dry. Not sure what happened to her 3-day right to rescind?

Initial cost was $5,970 for 164 linear feet, or about $36/ft. They applied a product discount, senior rate, and military discount to bring her cost to $4,477 or “only” $27.30/foot. After I learned of the cost post-installation, I researched pricing at HD & Lowes to discover a material price of less than $3 per linear foot.

The most they can possibly have in this job with material and labor is $1K, so about a 600% markup. Just want anyone considering calling or that have called for service to be aware of this markup and quickie install prior to picking up the phone.

LeafFilter North's reply to:

Rebecca – We have escalated your concerns to our corporate service team and would like to address the clogging of your system. LeafFilter’s system is designed to shed debris, while keeping your gutters clear and clog-free. If you have immediate concerns, please call us...
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Review
#1664799 Review #1664799 is a subjective opinion of poster.