LeafFilter North's reply to:

Hi Keith - We are looking into your concerns. Please feel free to call us at 800-749-4566 for an expedited request. Alternatively, we will have someone reach out to you within the next 48 hours. Thank you.
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ID
#1982831 Review #1982831 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - So far, not good

Hi Eric - We completely understand your concerns and want to give you the best possible price on our system. Please call us at 800-290-6106 and we will put you in touch with your local office so we can review your estimate. Thank you
ID
#1981746 Review #1981746 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

When the rep showed up he stated I would be receiving a written estimate and a confirmation of when the work would be done. Also, when he quoted me the price, he failed to include the 15% discount for "acting now", and my senior citizen mother lives at the residence, I believe that is another discount, and the fact I'm a veteran.

I just want my estimate and the discounts applied. Thank you

LeafFilter North - Dissatisfied customer

Bad job. Unable to contact customer service...

User's recommendation: Do not use this product.

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ID
#1980660 Review #1980660 is a subjective opinion of poster.
Loss
$1150
Preferred solution
Deliver product or service ordered
LeafFilter North's reply to:

LeafFilter North - Not on time as scheduled. Not installed as promised

Hi Gene - We have forwarded your comments to our service and support team. Someone should be reaching out shortly - thank you.
ID
#1977649 Review #1977649 is a subjective opinion of poster.
Preferred solution
Apology

App. between 9-12 Am 6/2 Arrived @4:45PM Compleded 9:15 PM.

Only 1 installer,not safe on ladder. No level to check flow of water drainage. No extra gutter brackets added as quoted.

First price quoted about 70% higher than final price negotiated. Calls to customer service--forget that, no answer at all.

User's recommendation: Leaf filter is a quality product but be aware of who and how installed.

LeafFilter North's reply to:

LeafFilter North - We are having water backing up and coming into our sunroom.

Hi Jim - We have forwarded your personal information to our service and support team and are expediting your request. We will have someone reach out ASAP!
ID
#1975219 Review #1975219 is a subjective opinion of poster.
Cons
  • Bad product
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Had roofer come and look, we just had one put on Nov. and showed where was backing up and running into family room.

Looked at front gutter, and they are bulging like a roller coaster. I have called several times but no return calls. Filters have been on less than a year. Call 573-380-1933

Jim Burden 811 Ladue Dr.

Sikeston, Mo. 63801

jimburden1946@gmail.com

LeafFilter North's reply to:

LeafFilter North - No customer service or sales service after installation..

Hi Michael - We're so sorry that you've had trouble getting in touch with our service department. We have forwarded your comments to our full service & support team and will have someone reach out shortly. Thank you.
ID
#1974919 Review #1974919 is a subjective opinion of poster.
Preferred solution
come and fix the problem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Customer service and North area salesman will not return phone calls. I had leaf filter installed 2 weeks ago and noticed one area the installer missed. I've tried numerous times to get in touch with someone to get this corrected but to no avail.

User's recommendation: Do not listen to all the "HYPE" they give you about service, warranty, etc. In fact , stay away from leaf filter.

LeafFilter North's reply to:

LeafFilter North - Service

Hi William - We have received your comments and are following up with our internal service team and local installation team. Someone will reach out to you shortly. Thank you
ID
#1973467 Review #1973467 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

We bought the product, concept is good, quality of work is ok, customer service is the worst. We have had water running over the gutter since installed and cannot anyone to come out and repair, appointments are made and then not followed through with by LeafFilter-

I certainly would not recommend the product since customer service after the sales is none existent, not regional office to resolve problems just a service department that does not deliver

LeafFilter North's reply to:

LeafFilter North - Buyer Beware
LeafFilter North - Buyer Beware
LeafFilter North - Buyer Beware
LeafFilter North - Buyer Beware
Hi Ripley - Our customer's satisfaction is very important to us and we'd like to make things right. We are in touch with our internal service team and local installation team to provide a resolution. For expedited service, please call us at 800-749-4566. Thank...
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ID
#1970017 Review #1970017 is a subjective opinion of poster.

LeafFilter North Products and Services Reviews

Product or Service Reviews

Latest Question

Need service

Most corners where splash guards installed are leaking... thinking they were not sealed. Also, water pouring over splash guard on patio which is flooding patio. Called customer service line several days in a row to open a...

LeafFilter North Questions
LeafFilter North's reply to:

LeafFilter North - Customer service doesn’t return your calls

Hi David - We totally understand your concerns and are following up with our service and support team to ensure someone contacts you right away. Thank you.
ID
#1968014 Review #1968014 is a subjective opinion of poster.
Preferred solution
Have a service man climb up a latter and clean the gutter. I paid you soI don’t have to climb the ladder I’m 75 years old!!!

Called customer service for a plugged filter on 6/3/20 left message which they said would be retuned within 24 hrs ( most reputable companies can return within a few hours). I received no call back, so I called again 6/4/20 and left another call with the same get back to you within 24 hrs.

Part of the reason for buying this product was the warranty!

Doesnt do you any good if you cant report an issue so it can be fixed. Right now Id give Leaf Filter a 1 for having a Customer Service number.

David Draper

952 486-1976

User's recommendation: Buy something else.

LeafFilter North's reply to:

LeafFilter North - Terrible Service!!

Hello - We definitely want to assist you and get your gutters serviced as soon as possible. Please call our dedicated service and support team at 800-749-4566 to discuss further.
ID
#1960442 Review #1960442 is a subjective opinion of poster.
Loss
$7
Preferred solution
Deliver product or service ordered

Update by user Jun 01

Terrible service! Do not get involved with this company!!!

Original review posted by user Jun 01

Company does not follow up and fix leaking gutters! Installation was never complete and gutters now leak and no one will come to fix them!

User's recommendation: Do NOT use this company!!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Hi Joe - We're sorry to hear about your installation experience and want to make things right - we have forwarded your comments to our customer service team and will have someone reach out to you within 48 hours with a resolution. Thank you.
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ID
#1958391 Review #1958391 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Worst investment ever

Alea - We definitely want to make things right and ensure you are satisfied with your recent installation. Your comments have been forwarded to our service and support team and someone will reach out shortly. Thank you.
ID
#1957745 Review #1957745 is a subjective opinion of poster.
Loss
$6382
Preferred solution
Full refund

the leaf filter doesn't work. water and debres now build up on top and pool on my brand new roof.

I have contacted the company 3 times about correcting this and they sent someone out twice and said that someone will get back to me or give it more time. Now the water spills over the side of my gutters causing damage to my yard.

I have sent the following video to the company showing water pooling in the splash guards, the splash guards that I didnt know was part of their product until they were already installed.

User's recommendation: Do not buy leaffilter.

LeafFilter North's reply to:

LeafFilter North - Leaky gutter

Hi Aariv - We definitely want to assist you and fix any problem areas. Please call us at 800-749-4566 to schedule service. Thank you!
ID
#1957492 Review #1957492 is a subjective opinion of poster.
Preferred solution
Fix leak

Corners are leaking. Please fix

LeafFilter North's reply to:

LeafFilter North - Gutters are over flowing again. They did not show up for the appointment on 5-29-20.

Hi Tim - our customer's satisfaction is extremely important to us. We have forwarded your comments to our service and support team and will have someone reach out shortly to discuss further.
ID
#1956505 Review #1956505 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This is the second time that we have asked them to come out and look at the problem. The first time was fixed for a couple of months. Now it is worse and overflowing half way between the patio.

User's recommendation: If they do not get it corrected we will insist that they take their product off our gutters.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Hi there - we appreciate your comments and understand your concerns. We often have seasonal discounts and promotions that will drive down the price of LeafFilter. We will go ahead and escalate your concerns to the local team to investigate further and please do not...
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ID
#1955315 Review #1955315 is a subjective opinion of poster.