LeafFilter North's reply to:

Installed wrong.

So sorry to hear about this - we're passing on your info to our service team now for assistance.
ID
#2253456 Review #2253456 is a subjective opinion of poster.
Loss
$10000
Preferred solution
Full refund

This is what you get when you get leaffilter to install your gutter. Well the first instal worked 6 hours and got 30 feet up.

I stopped them and got the manager to look at other pictures. Well call with another crew and got them installed. Then came the rain and the leaked in every corner. They came out and tried to fix it.

Well they still leaked. Got another crew to fix it and now its still leaking .

User's recommendation: Don't buy.

LeafFilter North's reply to:

Disappointed

So sorry to hear about this - we definitely want to learn more about where this occurred. We've requested more information.
ID
#2248512 Review #2248512 is a subjective opinion of poster.
Preferred solution
Review your Covid policy. Be more aware

The salesperson came into our home to use the washroom , not once but 2 x - we are in a pandemic. My husband was outside with the sales person - so I found out after the fact.

Also forgot to wear his mask when entering my home - had to be reminded. Made chit chat inside my home and was petting my dog. Again- its a pandemic NO need to enter my home 2 x. Also asked my husband if he could come inside again- to discuss the sale.

My husband suggested the garage.

Please review your covid 19 policy. Not impressed

LeafFilter North's reply to:

Unbelievably poor service

We apologize for the frustration, James - we're passing this on to our support team for further assistance.
ID
#2241244 Review #2241244 is a subjective opinion of poster.
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North - Unbelievably poor service
LeafFilter North - Unbelievably poor service
LeafFilter North - Unbelievably poor service
LeafFilter North - Unbelievably poor service
LeafFilter North - Unbelievably poor service
LeafFilter North - Unbelievably poor service

I have been trying to resolve serious issues with the installation of my gutters. I have called the service department 23 times in 2 months and received promises that someone from management would contact me.

Instead, I have been ignores. I think it's time to seek legal counsel and file suit for treble damages.

User's recommendation: Do not use the Charlotte/Huntersville Leaf Filter installers. The corporate office cannot help you when these installers ruin your home. Management will not return your calls and don't bother trying to call them be4cause they do not answer the phone and their mailbox is full.

LeafFilter North's reply to:

So sorry for the hassle, Joanne. We're passing this on to our service team to ensure we get everything sorted out for you!
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ID
#2234611 Review #2234611 is a subjective opinion of poster.
Location
Colonie, New York
After checking the competitors of LeafFilter I chose LeafFilter because of not only the reviews,but,also the sure fact that it is a no brainer on HOW this system would work (verses the competitors).Also, the cost factor was much lower, with a much better product. It...
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2260864 Review #2260864 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North - Leaf Filter is defrauding customers...they don't actually clean your gutters
LeafFilter North - Leaf Filter is defrauding customers...they don't actually clean your gutters
LeafFilter North - Leaf Filter is defrauding customers...they don't actually clean your gutters
LeafFilter North - Leaf Filter is defrauding customers...they don't actually clean your gutters
So sorry to hear about this, Richard - we definitely want to make sure this is addressed for you! A member of our service and support team will be in touch to assist.
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Resolved
ID
#2228188 Review #2228188 is a subjective opinion of poster.
LeafFilter North's reply to:

Leaffilter, installed poorly gaps between sections splitting plastic, back sections against faca.

So sorry for the hassle, Steve. We hope your reinstall helped! If you have future concerns or questions, please don't hesitate to give us a call at 800-749-4566.
ID
#2225944 Review #2225944 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Had problems after the original install, had everything removed and reinstalled. I am 70 years old and found it necessary to go up on a ladder to see why there leaking, bad move found gaps between screen sections Splits in the back section against the faca.

Goes to say you must inspect all of their work prior to them leaving.

User's recommendation: Check the installation before they leave...

Finally Done With Gutter Cleaning!

Very pleased with my LeafFilter Gutter protection! Signed up for an estimate online on Tuesday, person came out on Wednesday and installation was on Thursday. Installers were quick and efficient and Mark was very professional explaining the system, how it works and how it differs from other gutter protection systems. Glad I won't have to clean my gutters ever again! -Diane R., Tennessee
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2228755 Review #2228755 is a subjective opinion of poster.

LeafFilter North Products and Services Reviews

Product or Service Reviews
Gutter Installation  2.6 40
Gutter  2.1 14
Gutter Repair  3.3 3
Gutter Guard  2.0 76
Gutter Guard Installation  2.6 10

Latest Question

Need service

Most corners where splash guards installed are leaking... thinking they were not sealed. Also, water pouring over splash guard on patio which is flooding patio. Called customer service line several days in a row to open a...

LeafFilter North Questions

Works As Expected

Excellent crew. Showed up at expected time and phoned 1/2 before arriving to let me know they were on the way. Install was clean and neat with crew cleaning up when finished. Had remnants of Hurricane Delta (2020) come through (live in Maryland) and they worked great! Rain went in the gutters just like it's supposed to happen. - Jon S., Maryland
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2228754 Review #2228754 is a subjective opinion of poster.
We're so happy to have you on our team, Albert, and we're happy to hear that you are loving the local team. If you ever find opportunities to share pictures with us on our social media accounts, we'd love to connect online!
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ID
#2219082 Review #2219082 is a subjective opinion of poster.

Proactive & Impressive

Installation was scheduled for the morning following contract signing. Unfortunately, the next morning had steady, light rain with thunderstorms forecast all afternoon. The installer stopped by to tell us that the weather was too bad to do the installation. A little later, we got a call from your scheduler saying the forecast had been changed to better weather in the afternoon. He said they had another installer on his way. He arrived that afternoon, and had the installation complete after dark. It was a big job, and he worked through a couple bouts of light rain to finish it. Very impressed! - Robert B, Nashville, TN
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2260861 Review #2260861 is a subjective opinion of poster.

Easy Appointments

Our salesman was brief and to the point. He explained the product, process of installation, costs and other discounts that were available. The next day’s appointment was scheduled, and the professional, attention to detail installation took place. Very satisfied with all thus far. We have now experienced two big rains, and the LeafFilter system performed great! Pleased with our decision and investment to our home. - Jackie H., North Carolina
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2228753 Review #2228753 is a subjective opinion of poster.

Professional Service

The salesman was very thorough and answered all of my questions. He was not pushy and noticed a problem with an existing gutter that he said could be fixed. He worked with us on the price until we were satisfied. The installer fixed the existing problem with the gutter and did a nice job with installing the leaf filter system. Very polite and thorough. The first hard rain hit about 3 weeks after installation and the system worked perfectly. Very confident that if there is an issue in the future that Leaf Filter will come out and fix it. We are very happy with our purchase. - SK, Jacksonville, Florida
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#2260859 Review #2260859 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Leaf Filter is a scam
So sorry to hear about this issues, Richard. We definitely want to get this resolved for you! We're passing on your concerns to our service and support team, so someone will be in touch to chat.
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ID
#2210250 Review #2210250 is a subjective opinion of poster.
Location
Redmond, Washington
LeafFilter North's reply to:

No Show

So sorry for the delay, Patricia. We just passed this on to the support team - someone will be in touch soon to provide assistance!
ID
#2207460 Review #2207460 is a subjective opinion of poster.
Loss
$200
Preferred solution
Price reduction

Customer service sucks!! I had an appointment on Sept.

26th between 8am - 10am. At 11:00am I began to call and continued to call until 4:00pm. I upheld my part of the contract but they didn't. No one has called me to this day Oct.

4th. I would not recommend!

User's recommendation: No - zero stars.