Welcome to the LeafFilter North Community

Satisfied with sales rep and installation. Not satisfied with follow-on customer service.

I have been unsuccessful after contacting the local office twice and the regional office once to obtain a final invoice/bill and warranty certificate/policy info for the LeafFilter system that was installed at my home on August 29, 2020 (Job # 18078).

I finally had to write a formal letter requesting the documents. I am still awaiting a reply.

Installers have not shown up today

11/7/20

Leaf filters on my house or worthless. They plug up with small debris, shingle stones, pollen, petals from flowering trees, needles from pine trees.

I've been dealing with this problem for 3 + years and all I do is come out scrape the debris out of the filters and they're good for about three months four months at the most and then I plug up again.

Now they're telling me they want to charge me for the clean-out of the worthless Leaf filter corporate action device.

My money would be better spent hiring a lawyer. Do not buy this product because you will be in for nothing but headaches.

User's recommendation: Stay away from this product. They take your money and give you nothing but excuses after they fail.

This is what you get when you get leaffilter to install your gutter. Well the first instal worked 6 hours and got 30 feet up.

I stopped them and got the manager to look at other pictures. Well call with another crew and got them installed. Then came the rain and the leaked in every corner. They came out and tried to fix it.

Well they still leaked. Got another crew to fix it and now its still leaking .

User's recommendation: Don't buy.

The salesperson came into our home to use the washroom , not once but 2 x - we are in a pandemic. My husband was outside with the sales person - so I found out after the fact.

Also forgot to wear his mask when entering my home - had to be reminded. Made chit chat inside my home and was petting my dog. Again- its a pandemic NO need to enter my home 2 x. Also asked my husband if he could come inside again- to discuss the sale.

My husband suggested the garage.

Please review your covid 19 policy. Not impressed

I have been trying to resolve serious issues with the installation of my gutters. I have called the service department 23 times in 2 months and received promises that someone from management would contact me.

Instead, I have been ignores. I think it's time to seek legal counsel and file suit for treble damages.

User's recommendation: Do not use the Charlotte/Huntersville Leaf Filter installers. The corporate office cannot help you when these installers ruin your home. Management will not return your calls and don't bother trying to call them be4cause they do not answer the phone and their mailbox is full.