LeafFilter North's reply to:

Installer stopped my garage door from openong

Hi Carolyn, we understand your frustration. It’s important to us that customers are more than satisfied and we would like the opportunity to discuss this issue with a team member directly. Your information has been forwarded to our service department and someone will be reaching out within 24-48 business hours. If you prefer, please email support@leaffilter.com or visit https://gutte.rs/3aLsVDi. We look forward to finding a solution for you soon.
author's review
ID
#2894947 Review #2894947 is a subjective opinion of poster.
Preferred solution
My garage door doesn't open! I want SOMEONE to respond to me and fix my garage door!!!
New Reviewer

The installer did his work in the morning, and later in the afternoon, I tried to open the garage door to leave. The door wouldn't open.

Called Leaf Filter immediately around 5:30 PM. Waited 15 minutes for customer service to answer. I called the main number 3 times, and was told, after the first call, that someone would call me back. No luck!

Two more calls, rude agents! This AM I wait until I can reach them.

ANGBe awaaare that you theBm. AAngry Verrr

Helpful 1 Not helpful 0

LeafFilter is the real deal

I had a very pleasant experience with the installation of our LeafFilter. Alejandro was experienced at his work and very personable and pleasant to talk with. The LeafFilter system is everything that was promised. After two heavy downpours, no overflow. It was nice to look out through the Living and dining room windows and not be behind a waterfall. Thank you LeafFilter! -Chris P.
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2933972 Review #2933972 is a subjective opinion of poster.

I called Leaf Filter for a free estimate

I called Leaf Filter for a free estimate and was visited the same day...the presentation was clear and easy to understand...the work was completed three days later and I am very satisfied. My neighbor was visiting me at the time and she also signed up for Leave Filter installs. Thank you for your efforts and both of us were pleased with your teams. -Carolyn
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2933966 Review #2933966 is a subjective opinion of poster.
LeafFilter North's reply to:

Not very happy.

Your review is concerning to us, George and we would like to get our service team involved. We can be reached at support@leaffilter.com or by visiting https://gutte.rs/3aLsVDi, where you can submit a service request at the bottom of the page, and someone will contact you within 48 business hours. We look forward to speaking with you soon.
author's review
ID
#2867365 Review #2867365 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Installer did nothing that the sales person said would be done. They take your money and never get back to you to resolve the problems.

Stay away from the Greensboro, NC office, they either don't know what there doing or don't care.

You can go on E bay and buy the same product and install it yourself our hire a good contractor to install for less money. I don't see how they can warrant a product when they won't answer your calls.

BUYER BEWARE Do it yourself.

User's recommendation: STAY AWAY.

Helpful 1 Not helpful 0

KUDOS to the installer

Fast, professional and they keep their word. The experience was seamless..... -George M.
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2933960 Review #2933960 is a subjective opinion of poster.

Fast and precise, start to finish

From my first phone call to final installation, the service was fast, attentive to my concerns, responsive to any questions I had, and thoroughly and completely addressed our needs. We had the luxury of several days of heavy rain just a few hours after installation, and I am happy to report the gutters did not clog, water flowed freely, and when it all dried out, the collected pine straw just blew away! -Sarah M.
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2933887 Review #2933887 is a subjective opinion of poster.
LeafFilter North's reply to:

Terrible customer service

Sorry to hear about your roof, Raymond. If you are ready to schedule your free estimate, please visit www.LeafFilter.com/purchase/free-estimate or call 800-290-6106.
author's review
ID
#2843920 Review #2843920 is a subjective opinion of poster.
Preferred solution
A price estimate !!!!!!
New Reviewer

A month ago, a tree fell and struck our roof and caused damage to our gutter and the leaf filter system that was installed several years ago. A leaf filter technician responded a few days later and advised wed get a phone call for an estimate.

I got no phone call. Since then, I have called Leaf Filter no less than 3 times and keep being told that I would get a price quote via email. Ive also sent several messages with no reply.

To date, I have yet to get an estimate. How hard can this be?

Helpful 0 Not helpful 0

Very satisfied

Very satisfied. The installer was great, I would highly recommend him to anyone. He was thorough in his job and explanation of what exactly he was doing. We had lots of rain since installation and they have worked great. -Robert P.
View full review
Helpful 1 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2830778 Review #2830778 is a subjective opinion of poster.

Latest Question

will leaflitter keep Iguanas from getting on my roof

Iguanas are eating my pool solar panels I believe they are going after the dew I need to know if leaflitters will help keep them off the roof

LeafFilter North Questions
LeafFilter North's reply to:

Frustrated with Warranty Support

Thank you for bringing this to our attention, Donald. We apologize for the delay you're experiencing. We would like to help right away. Please email us at support@leaffilter.com or visit https://gutte.rs/3aLsVDi, where you can submit a service request at the bottom of the page, and someone will contact you shortly. We look forward to speaking with you.
author's review
ID
#2812073 Review #2812073 is a subjective opinion of poster.
Cons
  • Poor warranty resolution
Preferred solution
Deliver product or service ordered
New Reviewer

They want $4200 to replace clogged screens. Will not return calls or emails. Reached out to corporate so will see how that goes and edit this review if they respond.

User's recommendation: Cannot recommend either the product or company at this time.

Helpful 0 Not helpful 0

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North's reply to:

We're sorry that we did not meet your expectations, Chris. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. If you haven't already been helped, please reach out to us at...
View full review
View full review
Helpful 0 Not helpful 2
ID
#2806931 Review #2806931 is a subjective opinion of poster.

LeafFilter is a quality product, prefessionally installed, with a great warranty.

We searched available products in this area, because we have several trees that overhang our gutters. Although it doesn't rain much here in Southern California, we aren't able to access the gutters with any confidence (some are over 30 feet high), so we wanted a permanent solution. LeafFilter had the best reviews, so we invited them to present. Their salesperson was thoroughly professional, informative, and had useful demonstrative props that made the decision easier. The installation was flawless, and we are very happy with the work. The warranty terms are impressive, but we suspect that nothing will require warranty service. -Jack K.
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2830774 Review #2830774 is a subjective opinion of poster.

My installer was great and did a…

My installer was great and did a fantastic job Left my place clean and orderly . I would definitely recommend them to anyone in need of this service . Looking into getting my house done in Oregon as well . You can’t beat the warranty and install went very smoothly. Also the installer was very informative and understanding to my needs - Zolton Z.
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2830758 Review #2830758 is a subjective opinion of poster.
LeafFilter North's reply to:

Sleazy sales

We’re so sorry to hear that you are disappointed with your sales experience. We are always looking to make improvements and will take your feedback into consideration in the future. To assist you personally on this matter, please call 800-749-4566 or email support@leaffilter.com.
author's review
ID
#2764315 Review #2764315 is a subjective opinion of poster.
Loss
$2500
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

No transparency in pricing. You are shown a ridiculously high initial quote, and then they start coming up with "discounts".

If they leave your house without a signed contract, they continue calling you with "manager offers" until you agree. You may think you are getting a great deal because the initial "fake" price was so high. I promise you're NOT getting a deal.

Also, they will tell you they are booked out about a week, but then send the installers to your house that day or the next so you have no time to reconsider, or research and find out they are charging you more than DOUBLE what a reasonable charge should be. morning, so you don't have time to realize

User's recommendation: Consumer Beware!

Helpful 0 Not helpful 1

LeafFilter, outstanding product and service

The LeafFilter experience was unbelievable from the first call to the installation in two days. The LeafFilter scheduler said the salesperson would be prompt on the time we agreed on and they arrived as promised. The salesperson was very knowledgeable on every aspect of the LeafFilter system and answered every question completely. The installers were on time and made sure I didn’t have any unanswered questions about the install. Best way I can explain what they did would be a rain gutter fine tuning and realignment then cleaning and the final cover as seen on TV. After 40 years of home ownership/repairs this was one of the fastest, easiest upgrades. Thanks to everyone involved this home improvement. - Barry L.
View full review
Helpful 1 Not helpful 1
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2830755 Review #2830755 is a subjective opinion of poster.

Our installer

Our installer, Gerald, did a GREAT job! It's so nice to be able to relax and not worry about cleaning the gutters and spoutings every time it rains. Very Happy with Leaf Filter and definitely recommend them - without hesitation. -Debbie K.
View full review
Helpful 0 Not helpful 0
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#2830753 Review #2830753 is a subjective opinion of poster.