Reply by Leaffilter North

Hi Amy- We are glad that we were able to inspect the situation and come up with a resolution for your unique situation. Should you have any further questions or concerns, please contact our service department at 800-749-4566
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Cleburne, Texas
1.0
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Had them install gutters onto my home and the first time it rained I had a leak.Called the 1-800 # and had to leave a message.

Someone from Ohio called the next day and said a local person would call to schedule someone to come out. 2 days go by and I still have not had a call back, so I call again. Again, I am told that someone will call me. Three more days go by and I still have not heard from anyone, so I call again and finally get to speak to someone.

They tell me someone will come out the next day. The person did come out today and said the part that was leaking was installed incorrectly and he will fix it. He fixes it and now the paint is all scratched and it looks like ***. He says "I don't have any paint; I hope that's ok" knowing full well that it looks ***.

My response "Well, I guess it will have to be". No, for $3,000 it's not ok.

It should be fixed and look nice.

Reason of review: Damaged or defective.

Preferred solution: Full refund.

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