Leaffilter North's reply to:
Leaffilter North - Confessions OF a Leaf Filter Sales Guy
So this is going to be the "confession" of a leaf filter sales person. Under the Federal Whistle Blower Protection Act. Consumer Financial Protection Act (CFPA). [12 U.S.C. §5567]. Employees are protected for blowing the whistle on reasonably perceived violations of any provision of the Title X of the Dodd-Frank Wall Street Reform and Consumer Protection Act or any other provision of law that is subject to the jurisdiction of the Bureau of Consumer Financial, Protection, or any rule, order, standard, or prohibition prescribed by the Bureau.
I started with leaf filter a few months ago and went through about 3 days of training about 3 hours a day.
The primary thing that was taught was to sell and make money no matter what. No real training on the product itself or the paperwork that went along with it. It was sell, sell sell no matter what let's close EVERY DEAL no matter what.
So I noticed several things in training that did not "feel" right.
1. The product is not made with surgical steel and virgin vinyl. It will warp peel and break.
2. The "sink" demonstration is the "sizzle" for the customer. This is supposed to be the WOW! And a lot of time was spent on this.
3. Intentionally thought to spot out issues with the fascia and soffit whether the gutters caused the problem or not. Made to say to the customer that the leaf filter will solve ALL of the problems
4. I came across this ///http://leaffilter-north.pissedconsumer.com/
5. The company hires independent sometimes noninsured/non licensed installers. Not the factory trained installers we are to tell the customer during the sales pitch.
6. The discounts are "false" discounts. Here is the formula.
They measure linear fee plus 10% overage. They take that times anywhere from 26 dollars to 30 dollars per foot and that gives you a price. Then they tack on 650.00 for ad=min and discount fees.
So for example a regular 160 foot measured house will retail at $5130.00. Then during the process of selling the sales guy will offer 250.00 off, then another double coupon, then a discount for immediate action. Then a fake AARP discount, then a commercial discount cause they have a "commercial” job going in the same day as yours. By the way when the guy calls the manager to get approved on the "commercial" pricing. It is all fake. No commercial job going in the next day. It is a fraudulent sales tactic to get you to sign up.
How they make a profit and determine how far down to discount to get the sales is as follows.
The sales gut take the main figure time .65% this figure is known as PAR and the sales guy will make a commission of 10% of this figure. If sold at full retail the sales guy make 10% of par plus 50% of anything over par. Follow so far? Now when you crunch the numbers they wash out as follows.
5130.00 X .65 =3334.50 so if sold at this discount the sales guy will make $333.00 dollars commission.
If he sells at the full 5130.00 price he will make 10% of Par plus 50% of the over par. so 333.50 for par and an additional 899. for selling over par.or half of the additional 1797.00 over par price. for a total of approximately $1231.00 total commission.
Hopefully that inside whistle blower info will tell you why these guys are so motivated to sell this stuff no matter what.
I truly hope that this information will help someone.
And Yes I no longer work for them.
And Yes there are many more fraudulent statements taught by management about the product, its warrantees and sales practices that were not reported here.
Bottom line you can look at hundreds of complaints around the net and make your own decision.
Bottom line the price of the product to manufacture and install is about 4 dollars a foot. This indicates that the retail and discounted price presented to a potential consumer is front loaded with pure profit and Huge commissions for the sales team and management.
Do you really want to become a victim of such a deceitful and dishonest Company?? Your choice.
Reason of review: Not as described.
Monetary Loss: $100000.
Preferred solution: quit selling you crappy overpriced product to the American Consumer just to line your greedy pockets. .
I didn't like: Customer service and quality of product, Does not work as advertised, Bad service, Would not cancel transaction.