Reply by LeafFilter North

We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters. LeafFilter is considered "low-maintenance" because like any exterior part of your home there is some level of upkeep required. We do charge for services not outlined in your warranty. Normally, we don't negotiate these costs; however, if you would like to provide additional details or discuss further, please call 800-749-4566 or email
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3 years ago I had leaf filter guards installed. They came back to fix a stopped up drain and at that time installed 2 reflectors on the corners of my back porch.

I told them I didn't want them because they would serve as a dam for debris. They said not to worry, that they would come back and clean the debris. I never called them but about every 2 weeks I get on a step ladder and reach up to clean the debris. I decided that I wanted the reflectors removed and called the local company.

They said they would be glad to come and remove them for a $90 charge.

I am 75 and fell off a ladder cleaning my gutters which led to installation of the guards. Their advertisement about no more ladders is false advertising.

User's recommendation: Get everything in writing.

Preferred solution: Price reduction.

Location: Southport, North Carolina

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