Reply by LeafFilter North

Hi Mark – We apologize for the inconvenience. We have forwarded your comments to our service team and will have someone reach out shortly.
1590 Georgetown Rd, Hudson, OH 44236

Sales rep used high pressure sales tactics and threatened that the 40% in discounts offered to me after each time i said i was not interested would expire the minute he left my property. He had me sign a form so that i could think about it for two hours and do some research as i told him i was not comfortable making the purchase after a 45 minute sales pitch.

I later told him i would not be moving forward at which time he replied that i was wasting his time. So much for a free estimate. This was on 5/31. Today, on 6/3, i come home to find installers, installing the product.

The installer was very nice and apologized, stating this happens often and offered to remove the product at no cost to me. I later found out, he was unable to reinstall my original leaf protection product and i now have damage to my gutter.

I contacted the salesmen, upper management, left voice mails, talked with Bobbi in installation, many SM requests and no one is offering a solution to the problem i now have. Terrible service all the way around!

Product or Service Mentioned: Leaffilter North Gutter Guard.

Reason of review: Installation without my consent, and now have damage.

Preferred solution: Re install original gutter protection, fix the damage done, and an apology from management and original salesmen..

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