Had new gutters and Leaf Filter installed on Thursday Apr. 12.
I was impressed with the quality of the materials. My contract said the installers would arrive between 8 and 10 AM. When 11 o'clock rolled around I called the company but got switched to customer service who said the installation manager would investigate and call me back. No one called.
The installers finally arrived at 11:30; no big deal.
I have a second story roof that had no gutters and drained directly onto my first story roof. So, I purchased new gutters and filter. Towards the end of the installation, one of the installers said they did not have enough elbows and needed to go to a home improvement center to purchase them. Rather than make them move their truck and trailer I drove him just a couple of miles to our local ACE hardware store.
The downspouts installed from the second story gutters emptied onto the roof rather than being run into the first story gutters. The installer said he did not have additional material. It rained today (Apr.14).
As I expected, the water from the second story over ran the first story gutters. That was not the installation practice I saw in the sales material
Product or Service Mentioned: Leaffilter North Gutter Installation.
Reason of review: incomplete installation.
Monetary Loss: $1.
Preferred solution: Let the company propose a solution.