Reply by LeafFilter North

Thank you for reaching out and sharing your feedback with us, Archu. I'm so sorry you haven't had the best experience; this definitely isn't what we'd like to hear but please know that we want to make this right. When you have a moment, please call 800-749-4566 so we can work through your concern. We look forward to hearing from you soon.
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3.1

I agreed to CSR (Clean, Seal & Reinforce) gutters service. The contractor showed up, unload the ladder and gone; comes back after half an hour.

Took another half an hour to raise the ladder and start working on the front lower level of the gutter. Then went to the side of the house. Without doing anything, he reported that he completed the work and request the check. Since I was not at home, my wife gave the check and he is gone.

After I reached home, first thing I noticed the nails from gutter left as is on the second level of the gutter. I went to check the lower level of the gutter; only brackets were installed; not clean and sealed. I called the contractor and he said it is not his job cleaning the shingle drift. After I called my friend, who have drone.

What a surprise, there is nothing done on the second level of the gutter. I called and reported to the customer service and waiting for the second crew.

I also stop the check and I will deduct it from the quote price as well. Installer service isAngry

Product or Service Mentioned: Leaffilter North Gutter.

Monetary Loss: $1300.

Preferred solution: Let the company propose a solution.

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