Reply by LeafFilter North

Hi Joe - We're sorry to hear about your installation experience and want to make things right - we have forwarded your comments to our customer service team and will have someone reach out to you within 48 hours with a resolution. Thank you.
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After the salesman convinced me to sign the dotted line everything went down hill. He gave me the installation date and time.

I took time off work to be there for the installation. No one showed up. 4 hours later I called and asked where the crew was. He said he just spoke with them and they are at my house doing the work.

I confirmed with him that I was at my house and no one was there. The crew showed up 2 hours after that and appeared strung out. They sat in their car for the majority of the time. It was a small project (approximately 120 ft of gutters installed) They did not complete the work after being there for 5 hours.

After still not being done with the work at 8pm on a Friday night the crew packed up and left.

They asked me what time I wanted them to arrive the next day, I told them in the morning. I received a call the next day at 12 saying they overslept and that they would be at my house at 2. No one ever showed up AGAIN. Not even a call.

So now I have an incomplete job and gutter parts scattered over my lawn. I refuse to pay for this.

User's recommendation: Choose any other company than this one.

Monetary Loss: $2421.

Preferred solution: Full refund.

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