Reply by LeafFilter North

So sorry to hear about the lapse in communication. We passed this on to our service and support, so we'll be in touch to discuss your concerns and to offer a solution.
Author's
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

0 comments
1.0
Details

I signed a contract with Penny to have gutter guards installed on our home with an initial scheduled appointment date on my contract of Monday 7/13/20. No one showed with no contact. When, I called LeafFilter said they had a date of 7/14/20. On Tuesday 7/14/20., Once again no one showed with no contact. I called again and talked with Ralph, the scheduler manager and set up an appointment for Friday 7/17 at 9:00 am

(Ralph made it clear we would be the first appointment on Friday). You guessed it, it is now 1:45 pm and no one from LeafFilter has shown up with no contact. Called LeafFilter and asked for names and phone numbers of regional managers. I received names but no contact information.

Now, comes the kicker...at 2:00 I received a call from Ralph who proceeded to tell me that the installer failed to bring a big enought ladder on his truck and, we would have to reschedule for Monday 7/20/20

When, i called LeafFilter corporate offices, I had to leave a voicemail. I have received no reply. ShockedAngry

User's recommendation: Caveat emptor: LET THE BUYER BEWARE.

Preferred solution: Price reduction.

Do You Have Something To Say ?
Write a review