Reply by LeafFilter North

Thank you for your feedback in regards to your experience and we apologize if it was conveyed there was nothing we could do to assist you in regards to your LeafFilter system performance. We will be addressing this with the representative you spoke to. If you would like to discuss your situation further, please contact our Service Department again at 1-800-749-4566 and ask for our Corporate Response Team.
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I live in the woods and there are many oak trees near my home. For most of the summer, the Leaf Filter worked flawlessly.

BUT, when the leaves began to fall, so did the black, fine debris from the trees. I have 5 inside corners with splash-guards installed by Leaf Filter. Last week we had about an 1" of rain in about 30 minutes. ALL of the inside corners had a major waterfall falling from the gutters on to my steps and deck.

After the rain stopped, I climbed on the roof and cleaned the piles of leaves from behind the splash-guard on each inside corner. I took a picture of the buildup of the black debris - see picture. I then contacted their service department, and the guy that called me back told me this is a common problem with inside corners. I asked how do we fix it?

He said he could send someone out this year to clean them but I would have to climb up a ladder and clean them from then on. REALLY!!!

The salesman told me I would NEVER have to climb a ladder again. If you live in the woods and have inside corners on your gutters, DON'T buy Leaf Filter - It doesn't work!!!

Product or Service Mentioned: Leaffilter North Gutter Guard.

Reason of review: Didn't perform per salesman's sales pitch.

Preferred solution: Let the company propose a solution.

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