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Verified Reviewer
Alan- we have forwarded your comments to our service team so they can look into it - we will have someone reach out ASAP to confirm the cancellation. Thanks!
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ID
#1820604 Review #1820604 is a subjective opinion of poster.
Location
Upper Merion, Pennsylvania
Service
Leaffilter North Estimate
LeafFilter North's reply to:

LeafFilter North - Don’t do it

We are having trouble finding you in our system and would ask that you call us to address your concerns. Please give us a call at 800-749-4566 so we can discuss further. Thank you!
ID
#1791366 Review #1791366 is a subjective opinion of poster.
Service
Leaffilter North Estimate
Preferred solution
Direct me to executive offices

Yes it is ongoing, and no one there cares. And these messages are making the situation worse. Maybe I should contact one of those consumer complaint talk shows.

Good luck

LeafFilter North's reply to:

LeafFilter North - Please CANCEL Estimate

Jim – In order to cancel your appointment, we ask that you call us at 800-290-6106 so we can identify your job in the system. Thanks for reaching out!
ID
#1770160 Review #1770160 is a subjective opinion of poster.
Service
Leaffilter North Estimate

Estimate scheduled at 610 SW Colony Drive in Portland, for 1/28/20 at 9:00am. PLEASE CANCEL THIS.

We have decided not to do the job at this time. -- Jim Jennings

LeafFilter North's reply to:

LeafFilter North - Very unhappy with the product

Roger – We have forwarded your comments to our corporate service and support team and will have someone reach out to you soon. If you need immediate assistance, please reach us at 800-749-4566. Thank you.
ID
#1605186 Review #1605186 is a subjective opinion of poster.
Service
Leaffilter North Estimate
Cons
  • Water overflows gutter now
Reason of review
Bad quality
Loss
$1
Preferred solution
Full refund

What happened is salesmen

Made it a point to say that there product is the right product for my home because of the way the product is made to only alow the water to flow into the gutter system ( mesh filter ) while unwanted debris will roll off gutters by way of

( filtersheid ) has self - cleaning propeties ; no organic debris.or shingle grit can permanently adhere to it or cause a clog

I paid 1,400 hunderd dollars for a clog free system

But the product is not working up to its guaranteed

Because the debri * does not fall off the gutter ) there for debris does and will adhere permanetly to the gutter filter and cause the water flow to go over the top of the gutter rather then going down the inside of the gutter

The water that folws over the gutter has now left stains on the outside of my gutters

Sure leaffilter will never clog on the inside because the filter (mesh screen ) will clog on the mesh screen permanently untill i get out the ladder and clean off all debris cloging the out side of the system

When i had put in a call to leaffilter i was told someone would stop out and see where the problem is

But when the filter guy came out he never made it a point to speak to me about the problem i had no idea any one showed up

So i called leaffilter and asked why no one showed up and was told someone had been here and they cleaned the debris that was adhered to the mesh filter

So i told the leaffilter person over the phone that my concerns are that this filter will become clog again

And the leaffilter person went on about how this was a very unusal summer we had and i went on to state my concern that this clog as it stands will only clog again

in time

So i asked when this clog happens which it will again is leaffilter going to come back each and every time this system clogs to unclog it.

The leaffilter person refused to have anything to do with this matter by saying we had a unusal summer just what the *** that has to do with my cloged up gutter system all never know

LeafFilter North's reply to:

LeafFilter North - Will not take "no thank-you" for an answer

Ron – We are sorry to hear you were disappointed with your recent sales experience. Please give us a call at 800-749-4566 if you have any questions regarding your estimate.
ID
#1592211 Review #1592211 is a subjective opinion of poster.
Service
Leaffilter North Estimate
Reason of review
Pricing issue
Preferred solution
Price reduction

The quote was way out of my budget so I tried to stop the presentation at that point. He continued to offer additional deals and discounts but I still said no.

Then he tried the phony call to the factory to get the factory direct price.

It was still too high, but I will not buy anything from anyone who tries that tactic on me. If he had offered1/3 the original price at the beginning I might have considered it, but I don't like the high pressure sales gimmick with the phony phone call.

Hi Don- There are many different factors that go into the price of LeafFilter, such as inside and outside corners of your gutters, number of stories on your home, and if you need a gutter replacement. Our product is professionally installed and more expensive than DIY...
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ID
#1028169 Review #1028169 is a subjective opinion of poster.
Location
Oak Harbor, Washington
Service
Leaffilter North Estimate
LeafFilter North's reply to:

LeafFilter North - Arrogant salesman

Hi Mike, I apologize for the inconvenience. We have forwarded your feedback to the management team and will take it into consideration.
ID
#820721 Review #820721 is a subjective opinion of poster.
Service
Leaffilter North Estimate
Cons
  • Does not work as advertised
  • Price
Reason of review
Poor customer service

Salesman came for an estimate. Measured, and gave me an estimate.

Thought it was high, and thanked him for coming. The salesman then, became arrogant and said,"you mean I came all the way up here and you're not going to buy it?" Just became very mean, and on and on. I sarcastically told him, well this was a pleasant experience, and told him to go. He grumbled all the way to his car, where his dog waited.

Don't think this kind of company is for me.

So, does that mean, if it's less than 100 words, you won't read it? We'll see won't we?

2 comments
Anonymous
#1138366

Good for you,they suck

Anonymous
#1137267

What was the price per foot?

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LeafFilter North's reply to:

LeafFilter North - High pressure sales

Hi Mindy, Thank you for your feedback. Your concern has been forwarded to our management team and will be taken into consideration in the future.
ID
#707033 Review #707033 is a subjective opinion of poster.
Service
Leaffilter North Estimate
Cons
  • Rude customer service after sale
Reason of review
high pressure salesman

Had an estimate for Leaf Filter. WE were given an estimate, However WE were give and amount lower amount if we would say yes right then.

When my husband said he couldn't give a right now yes. The guy that came out said "yea I go out and give these estimates, with gutters hanging of the roof and I go back and they're still hanging. all they want is an estimate" I didn't appreciate being compared to somebody that has no intention on buying. Cause we would of.

To me I felt like we were being pressured. My husband and myself are both disabled.

1 comment
Anonymous
#1050091

Seems to be a theme...elderly and disabled. Right?

LeafFilter North's reply to:

Hi Lisa, There are many different factors that go into the price of LeafFilter such as the number of stories in your home, inside and oustide corners of your gutters, the need for a gutter replacement, etc. For more information on pricing, please refer to our pricing...
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2 comments
Anonymous
#1090041

Wait till your screens start to freeze up in the winter and you encounter massive icicles.

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ID
#684327 Review #684327 is a subjective opinion of poster.
Location
Emmaus, Pennsylvania
Service
Leaffilter North Estimate

LeafFilter North Reviews

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LeafFilter North reviews

LeafFilter North Products and Services Reviews

Product or Service Reviews
Gutter Installation  2.6 40
Gutter Repair  3.3 3
Gutter Guard  2.0 76
Gutter Guard Installation  2.6 10
Filter  1.8 20
LeafFilter North's reply to:

LeafFilter North - Hard sell on estimate. Manager was condescending.

Hi there - We are sorry that you were dissatisfied with your sales experience. If you would like to discuss your unique situation further, please feel free to reach out to our dedicated service and support team at 800-749-4566.
ID
#484636 Review #484636 is a subjective opinion of poster.
Service
Leaffilter North Estimate

We saw them at a home show and made an appt for a “free, no obligation estimate”. I wanted to see how much this would cost since they needed to come out to the house.

We are new homeowners and I had no idea as to price. They made an appt for a Saturday Morning and the salesperson, George, was very nice and respectful. He brought the price down from $3500 to $2800 and wanted us to finance this at $46 a month for 6 years at 12% interest. Also to get this price we had to sign a contract that day.

We told him that the product sounded great but we could not afford it at this time. He then got his boss on the phone and the boss was very rude and condescending to us. Trying to shame us into signing a contract saying “Why did you have us come out if you can’t afford it?” and “you can’t afford $46 a month?” I said I’m not going to sign up for a 6 year commitment for this.

It’s not that important to me. The whole hard sell thing put us both off and we probably wouldn’t have gotten even if we could pay in full just because of the attitude of the manager.

1 comment
Anonymous
#810823

If a product works then there is no need to do a hard sell. It will sell itself. To make someone rush into an agreement means there are issues somewhere that they are trying to hide

LeafFilter North's reply to:

LeafFilter North - Total scam

There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. You may have been eligible for discounts and promotions depending on a number of different factors. It also sounds like you were eligible for a discount if there was another sale in your area.
ID
#482425 Review #482425 is a subjective opinion of poster.
Service
Leaffilter North Estimate

Signed up at a trade show for an estimate. They wasted no time getting to the house for an estimate.

The gentleman told me he was the ' commercial accounts manager' and that he normally don't estimate but they were very busy and he had to come out. After an hour of hearing him bash and bad mouth every other system on the market he gave me an estimate that basically was about $30 per foot. That is when it began. He said since he was the commercial accounts manager he would put my order in as commercial and give me commercial pricing.

Was still way too high ($7300) after another two price drops he called his boss. (Beau- I think it was) Beau said he was gonna 'bundle' my order in with a big order he was placing but I had to agree to let them install my system the next day. Now how are they gonna order my material with another and install the next morning?

Any way he dropped the price to what was about $10 per ft. This I feel is very shady and asked them to leave.

2 comments
Anonymous
#817816

Well I work for leaf filter and you have no clue what your talking about to be honest lol

Anonymous
#805167

It is shady. There is no price per foot. They get you for what they can.

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LeafFilter North's reply to:

LeafFilter North - Must meet wife

Hi There- LeafFilter would like to make sure that every homeowner makes an informed purchase decision. Therefore, we prefer for both spouses to be home so that they can each ask any questions they may have and both gain a thorough undrestanding of how our product works.
ID
#420647 Review #420647 is a subjective opinion of poster.
Service
Leaffilter North Estimate

I emailed them over the weekend asking for a free estimate. I received two calls Monday trying to set up a time.

I offered them several times and was told "your wife must be present during the visit". When I asked why, "we feel it's better that way". I'm so glad I found this site but any company that is selling you gutter guards and requires your wife be there, isn't someone I'd want to do business with. They obviously don't feel comfortable trying to sell to a male on the merits of the product.

Ironically, I'm not married! Buyers Beware!

13 comments
Anonymous
#819703

If you call a company out to your house without all decision makers there than you are a d_bag

Anonymous
#865045
@PissedConsumer819703

The guy said he wasn't married. .

Anonymous
#802990

You probably sounded like a whipped *** and they knew that your check book was in your wife's purse along with your balls.

Anonymous
#865046
@PissedConsumer802990

He doesn't have a wife dummy. It's because they pressure you to make a decision on the spot. Or the ridiculously high price will be even higher in 10 minutes.

Anonymous
#786141

I have been in sales for 20 years and I am still waiting for the first customer to call me back and say OK I told my wife/husband and we decided to take it.

Anonymous
#744427

Funny you should say this, because the wives are always told that our husbands need to be present.

Anonymous
#775579
@PissedConsumer744427

***. They do this so the company can try to make sale when they are in the home.

Dumb people like you think companies wanna waste their money and time driving around writing free quotes.

Anonymous
#972301
@PissedConsumer775579

Really? Think about this.

Homeowners don't just call for estimates to take time off work and have contractor estimators for guests. It's not a free estimate, it is a professional evaluating work to your property and making a business case for choosing that contractor.

If you are so angry about the number of rejections, you are not providing a valuable service at a fair price.

Anonymous
#710977

I had several window companies tell me the same thing. I told them my husband works and I run the house; he doesn't want to be hassled and has given me sole decision-making power.

If they can't work with that situation, I won't consider doing business with them. Funny, they all changed their "requirement" when I explained this...

Anonymous
#707407

I had the reverse happen; they came out and told my wife that they needed me there and it was ok if she wasn't which to me is unfair but expected since the husband has traditionally been the one to make decisions pertaining to the exterior of the house.

View more comments (12)
LeafFilter North's reply to:

LeafFilter North - Unwilling to work with our contractor

Hello, We apologize for the inconvenience. Your situation is very unique and we'd be more than happy to find a solution. Please contact our service support team at 800-749-4566 to further discuss your issue.
ID
#357265 Review #357265 is a subjective opinion of poster.
Service
Leaffilter North Estimate

During Hurricane Sandy, an oak tree fell on our house and a 5' section of Leaf Filters guards were unsalvagable. We called the Maryland distributor and they were adamant that the missing section could only be installed by their outside contractor and they would send someone to give us an estimate.

Very uncooperative in light of our situation. Leaf Filters installed the gutter guards three years ago.

The guards work very well, which was the reason we wanted to use Leaf Filters again. Anybody having this system installed, request the installing contractor leave any residual product in the event you should need a one foot section later!