LeafFilter North - Great Experience!

Our leaf filters were only installed three days ago and so far we are very pleased. The installers were very courteous and worked without a break. We've only had rain once and everything worked out fine, any leaves and acorns and such are not sticking to the Leaf Filter. -Anne P.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1671420 Review #1671420 is a subjective opinion of poster.
Location
Virginia, United States
Service
Leaffilter North Filter Installation
Reason of review
Good quality

LeafFilter North - Great installation

The installation of our Leaf Filter went very well and we are pleased with both the product and with the installer. He was very professional and very diligent in his work. Please forward your complements to Nathanial Ross on his work on Job Cin-8983. David Sharpee
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1529157 Review #1529157 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Leaffilter North Filter Installation
Reason of review
On time delivery

LeafFilter North - Service tech named John Varrcro

John Varrcro the service tech who had to re-install my leaf filters cause I got new gutters was very neat and professional. He made sure the job was done right.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1501873 Review #1501873 is a subjective opinion of poster.
Location
Dearborn, Michigan
Service
Leaffilter North Filter Installation
Reason of review
Reliable warranty
LeafFilter North's reply to:

LeafFilter North - Negotiated a price and two days later they cancelled my job!

Hi Bill – We have every desire to learn more about you situation. Jeff Block reached out yesterday and left you a message. Please give us a call when you a have a chance. Thank you.
ID
#1466440 Review #1466440 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation

Update by user Feb 08, 2019

2-8-2019 - I received a call this morning from Terry Oder. Terry reiterated that he had bid my job too low (under cost) and after putting my info in the computer, realized his mistake.

I asked Terry why he didn’t know what his cost is after so many years of selling this product. He said he made a simple mistake. OK, good enough, we all make mistakes. However, he had accepted my offer thereby we had a verbal agreement.

Very disappointing after going thru the negotiation process with this company. Not an enjoyable experience to say the least. I am still waiting on a return call from Jeff Block, who I left messages for one week ago and again this past Monday. Terry Oder said he’d make sure Jeff Block returns my call.

We’ll see, but at any rate, I do not have any faith that this company will make it right for me. Just be sure, if you choose to use Leaf Filter, don’t get taken by their hard sell and pay more than you have to. It’s too bad they do business this way instead of just being upfront and fair with their potential customers to begin with.

I’m sure Leaf Filter is not the only company doing business this way though. CONSUMER BEWARE!!!

Original review posted by user Feb 07, 2019

I set up appt for an estimate and the rep was an hour late. I had the flu so asked the rep to write up an estimate and leave it or nail it.

Two weeks later, still no estimate. I called company and set up another appt. Sales guy, Scott Hamilton, really put the hard sell on me. I don’t sign anything spur of the moment.

I too know how to negotiate. After an initial price of $4500.00, he cane down to $3100.00 in about 5 minutes. However, I have a friend who had Leaf Filter installed a few years back for about $10.50 per linear foot. I have 128 feet so $3100 is 24.21 per foot!

So I called my friends sales rep who is now Scott’s boss. His name is Terry Ober. Terry got my price down to $16.75 per foot AND threw in my shed for free. Another 35 linear feet.

So after talking to my wife I accepted Terry’s offer. Terry messaged me two days later and cancelled my job. I called their corporate office and spoke to the guy who answers the phone. Told him my story and asked to speak with Terry Oder’s boss who is Jeff Block.

That was on 2-1-2019 in the morning. I called again on 2-4-2019 and asked for Jeff Block to return my call. Today is 2-7-2019. Still no return call.

After reading some other reviews it seems this is sort of a normal business practice for Leaf Filter. I will be posting on my communities Facebook page about my Leaf Filter experience. I’m certain their treatment of me will cost their company many thousands in lost revenue.

But then again, I really don’t think they give a damn. Bill Yates, Bexley Ohio

LeafFilter North - WOW......WHAT A GREAT PRODUCT............

LEAF/FILTER....showed up at 9;00 A.M., TUESDAY MORNING....JOSEPH STEINER...the installer,,,what nice ,polite,man....hard worker,and he was very neat and clean,on the job...I watched him work,,,,,very professional,his work was outstanding,,,,,this man took... ..NO..... short cuts at ALL.......my wife and i was so happy ,about his work............5 STARS TO LEAF/FILTER...GUTTER PROTECTION.......5..BIG.. STARS ......TO..JOSEPH STEINER...THE INSTALLER.......thank you for everything...have nice holiday...... JCB SR
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1428204 Review #1428204 is a subjective opinion of poster.
Location
Youngstown, Ohio
Service
Leaffilter North Filter Installation
Pros
  • All the promises
  • Quality and comfort of lifetime warranties
  • Pruduct
Reason of review
Good quality
LeafFilter North's reply to:

LeafFilter North - Gutters leak after instalation.

Our local team was able to address the customers concerns in a timely manner. Should you need additional assistance, please do not hesitate to reach out.
ID
#1426148 Review #1426148 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation
LeafFilter North - Gutters leak after instalation.
LeafFilter North - Gutters leak after instalation.
LeafFilter North - Gutters leak after instalation.

This home is just over 12 years old, never a leak in any guttering. LeafFilter was installed less than a week ago and now the gutters leak just from dew and melted frost on the roof.

Every morning there is water dripping constantly right over the main door, and chairs on the deck. With leaks this bad from run off dew, a rain will mean using the side door. I called the 800 # and was told "someone will be contacting me soon.

No contact yet! Thinking of legal action!

LeafFilter North's reply to:

LeafFilter North - 3 no shows in a row

Hi Andrew- Thank you for your feedback. Our customer service team has reached out to you to resolve this issue. If you require further assistance, please call us at 800-749-4566. Thanks!
ID
#1330595 Review #1330595 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation

So the guy who installed this missed some spots in the corners and it’s been leaking. I took videos and pictures to prove it was the install.

A man by the name of corbin assured me that someone will be there on x day.. no show. I called back and got an apology and a reschedule to which another no show to another apology and yet another reschedule and low and behold another no show! I’m calling the bank tomorrow to put a stop payment on this as they didn’t do what I paid them to do.

And the customer service for me is a joke. get your act together and sort this out!

LeafFilter North's reply to:

LeafFilter North - Worse experience, problem after problem, not happy

Hi Vitou, Thank you for your feedback. We have spoken to you over the phone and resolved this issue. If you need further assistance, do not hesitate to contact our service and support team at 800-749-4566.

Thanks so much!
ID
#1295523 Review #1295523 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation
Cons
  • Poor installation
  • Does not work as advertised
  • Bad service
Reason of review
Not as described/ advertised
Loss
$6500
Preferred solution
Full refund
LeafFilter North - Worse experience, problem after problem, not happy

A salesman came to my house and did a demonstration and after working the numbers and being convinced that I would never need to climb a ladder again,

I spent $6,500 without getting any benefits. As matter of fact, when the first rain came I noticed water running over the top of the gutter and leaking every gutter corners, it's getting worse than before it was installed.

I paid a large sum of money and the water is going to ruin everything around my house (especially the woods and sidings). Why even have gutters. I regret it so much and I want my money back. They can take the Leaf Filter back, I don't' want it!

It is worthless. I WOULD NEVER recommend Leaf Filter to anyone period.

LeafFilter North's reply to:

LeafFilter North - Ripped Off

Hi Ira- We appreciate your feedback and are glad we were able to resolve your concerns over the phone. If you have any further questions or concerns, please reach out to our service and support team at 800-749-4566.
ID
#1294393 Review #1294393 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation
Reason of review
Pricing issue
Loss
$2500
Preferred solution
Price reduction

While I have no issues with the installation or results of the LEAFFILTER SYSTEM, I do take issue with the cost. When the sales person came and measured my home and explained how the system works, he then gave me a quote of $8000., when I told him I had to discuss it with my wife and son, he came down to $5060.

and I foolishly agreed. After the installation I called my insurance agent and asked if the Leaffilter would lower my premium. He asked me how much it cost and I told him, he said for a top of the line gutter guard system with size of my house it should be no more than $2500. I have called Leaffilter numerous times to discuss this and was told someone from the sales office would get back to me.

I am still waiting. They also had a credit card sent to me which I did not ask for.

LeafFilter North Reviews

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  5. 86 reviews
LeafFilter North reviews

LeafFilter North Products and Services Reviews

Product or Service Reviews
Gutter Installation  2.7 37
Gutter Guard Installation  2.6 10
Gutter Guard  2.0 74
Filter  1.8 20
Estimate  1.4 13
LeafFilter North's reply to:

LeafFilter North - Not good customer service

Hi James,

Thanks for the feedback. A member of our customer service team has reached out to you to resolve the issue.
ID
#1227828 Review #1227828 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation
Pros
  • All the promises
Cons
  • Poor installation and no show appointments
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

The salesman, Jeff Motter, promised great installation by trained professionals in a half day. The installer showed up at 10 AM and was still working in the dark at 8 PM.

When I saw it in the light of day the gutter cover looked very wavy both front to back and left to right. Additionally, the spikes they had cut were not sealed with silicone. I complained and someone did come out to check. The set up an appointment for 5 April at 8 AM.

I waited until 11 AM and no one came. I called to find out what happened and they said they had too many work cards that day - IT WOULD HAVE BEEN NICE TO KNOW so I could have been doing something besides waiting for them. The installer did show up on the 6th of April and supposedly fixed all the problems. As he was getting ready to leave I reached up over my front porch and wiggled the original spike I found un-calked, and it was still moving free and easily removed.

It makes me ask myself how much attention to detail he had on the areas I cannot check. It might be a good product, but without good installation I cannot recommend the product to my friends.

LeafFilter North - Excellent Work

Excellent work, showed up ahead of scheduled time and finished in about 4 hrs 135' of Leaf Filter, cleaned up after themselves, did everything the salesman said they would, Installers were very friendly and knowledgeable.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1124274 Review #1124274 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation
Reason of review
Good quality

LeafFilter North - Excellent Installation & Excellent Product

Doug, the installer, did an excellent job installing the Leaf Filter system on my house. I am very pleased with the installation and very pleased with the product. I will be recommending it to my neighbors for sure.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1041745 Review #1041745 is a subjective opinion of poster.
Service
Leaffilter North Filter Installation
Reason of review
Good quality