Product: Leaffilter North Gutter Clear all filters (9 of 9 reviews match)
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LeafFilter North's reply to:

LeafFilter North - Worst system ever

Hi Larry- Thank you for your feedback. Our service team has reached out to you to resolve this issue. If you further questions, don’t hesitate to call us at 800-749-4566.
Review
#1346231 Review #1346231 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Cons
  • Product not as promised
  • Poor results
Reason of review
Bad quality
Loss
$5800
Preferred solution
Let the company propose a solution
Tags
  • Poor Service

gutters are one year old and have never done what they said they would do. they are always full of leaves and pine needles.

leaf filter rep came to our house and said we needed to take a blower and blow debris from our gutters, that is crazy. do not buy this system it is horrible, use leaf guard instead. I have many pictures of this system not working/ it simply does not work, do not buy, do not buy this system.and now they wont take this review if I don't have at least 100 words. so I will keep saying, don't buy.DONT BUY THIS SYSTEM IT SUCKS!

DONT BUY EVER IT IS THE WORST SYSTEM EVER.

DONT BUY DONT BUY! don't buy

LeafFilter North's reply to:

LeafFilter North in Cornelius, North Carolina - Bad product. Water runs off behind and in front of gutter. Ruins landscape.

Hi Perry- Thank you for your feedback. We have already reached out to you and taken care of this issue. Should you have any concerns in the future, feel free to reach out to our Service Department at 1-800-749-4566 or service@leaffilter.com for assistance.

Thanks!
Review
#1267368 Review #1267368 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Cons
  • Customer service and quality of product
Reason of review
Bad quality
Loss
$3290
Preferred solution
Full refund
Tags
  • expensive
  • LeafFilter Failure

Water tends to run off and runs behind and in front of gutters. I do NOT recommend this product. Numerous post-installation repairs have been unsuccessful in stopping water runoff behind and in front of gutters. I am now trying to get my money back and get this product taken off of my gutters. DO NOT BUY THIS PRODUCT.

I have been promised, multiple times, a return call from the corporate types who can authorize the refund/uninstallation but to date NO ONE has contacted me. My next stop is the Better Business Bureau and the state Attorney General's office.

Very poor customer support/service.

DO NOT BUY THIS PRODUCT.

LeafFilter North's reply to:

Leaffilter North - Gutter Review

Hi Gail. We apologize for any dissatisfaction you experienced during your follow up service experience and we appreciate your feedback. Our corporate office is following up on your unique case and we will be in contact before the end of the next business day in regards to setting up an appointment to re-inspect your system to address your additional concerns with snow and ice.
Review
#996424 Review #996424 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Reason of review
Bad quality

Wow. Should have read reviews before believing the brosures & spending THOUSANDS .

I had to have another installer (after numerous phone calls and a discussion with corporate) to remove the corner guards over my front and back doors. When it rained and leaves got stuck behine it the rain came down like waterfalls. Not what was supposed to happen for $$$. Leaf collectors were removed.

Now it is January, raining and snowing... back to sqaure one, Now I have melting snow/ice running over the Leaf Filter cover and dripping on ,once again the front door stairs and back door stairs. This has been happening since the first snow in December. I bought this product somy husband with bad knees would not be cleaning gutters.

Now I have to be sure that neither of us slip on the icy porch and steps and break our older bones. I should have just spent the money to have some one come spring and fall and clean out gutters.

Tired of fighting about how much money I spent and how I trusted what was written Gail M. Van Prooien Rockaway, NJ

Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

LeafFilter North - The best decision

We had ours installed last August 2015 So glad we found your advertisment in the mail. Our gutters are leak free and working great.
View full review
Review
#930141 Review #930141 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Reason of review
Good quality
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

LeafFilter North - No cleaning, maintenance free, no more clogging

Great product. installed on my house and shed. I don't even think about the gutter maintenance any more. one of the best products I ever bought. well worth it!
View full review
Review
#930144 Review #930144 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Reason of review
Good quality
LeafFilter North's reply to:

Leaffilter North Gutter Review from West Bloomfield Township, Michigan

Hi there - Thanks for being a valued LeafFilter employee. That's right - LeafFilter will protect your biggest investment -- your home-- and keep homeowners safe and off the ladder.
Review
#828301 Review #828301 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Reason of review
Good quality

I've been a Leaffilter representative for almost 5 years in Michigan. I also have this product on my own house for 3 years now. I have been reading all these stories and reviews of LF problems in its function and service provided. I know that what we promise in our demo is not over promised. This is the best design out there and it keeps all your *** out of your gutters and will take an amazing amount of water without overflow. It does help with ice keeping from building up in your gutters too.

I'm glad I bought it for my own home.

We only install new gutters and Leaffilter, not windows, roofs and siding too. We specialize in 1 thing and do it very well.

If you decide to purchase Leaffilter it will protect your biggest investment your home also the safety factor keeping you off the ladder. AK

LeafFilter North's reply to:

LeafFilter North in Merrick, New York - I just read another total BS ANONYMOUS review by a Leaf Filter North competitor.

Hi Gregory, We are happy you are thrilled with our product! Thank you for being a valued LeafFilter customer.
Review
#618072 Review #618072 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Pros
  • Product
Reason of review
Good quality

Fact: when the temperature drops below 32 degrees Fahrenheit water will freeze. Sure some water will freeze on top of the Leaf Filter Micro Mesh Screen (which is by the way 100% American made Surgical grade Stainless Steel, the best screen money can buy) but it will also freeze on the roof above the gutters.

Once the ice and snow starts to melt, the Leaf Filter will allow ALL THE WATER to drain into the gutters and out the downspouts. This is possible because absolutely no debris can ever get into your gutter to clog them when the Leaf Filter system is in place.

Leaf Filter North is the fastest growing Home Improvement Company in the US because their Gutter Protection product is FAR SUPERIOR to all other gutter protection products on the market. Their competitors are running scared, that's why their competitors keep writing the lies.

LeafFilter North's reply to:

LeafFilter North in Indianapolis, Indiana - Gutter covers aren't designed for our house

We have every desire to address your unique situation and provide a solution. Leaffilter has a dedicated service and support team and local technicians in your area. Please contact us at 800-749-4566.
Review
#489037 Review #489037 is a subjective opinion of poster.
Product
Leaffilter North Gutter
Loss
$1600

This is unacceptable. We want ur company to remove ur entire gutter protection & refund us we will go w / someone else or we would rather pay someone to clean our gutters than for our house to look like this U personally looked @ our gutters & roof when u were out to sell us on the gutter covers. BTW, Shawn that was out to put the ugly things up said we will still have to periodically clean behind the shields. That is why we decided to have gutter covers put on in the first place.

This co had a booth at the Home Show in Indianapolis, IN 2014 . We filled out a card to have them talk to us about their gutter covers. On 2/1 Kelvin came out to sell us on their gutter covers. We decided to go w/ the co due to the fact my husband's sister and b-in-law had the same covers put on their gutters approx 4 yrs ago and likes them and Kelvin was very convincing they would work for us. The installers came out 2/6 in the snow and ice to install them. The back gutter covers poured water on the ground when it rained. They came out again to fix that problem on 2/25. When it rained in Mar 2014 the covers over the porch poured water onto the ground so again we called the co, they came out to fix the problem. On 4/28 the gutter covers were leaking again. On 4/29 the office said someone would be out on 5/1 to fix the over flow. On 5/1 a guy was out and said our problem is the severe pitch of the roof and that we would need shields but didn't explain how ugly they are. Someone was to come out to add the shields on 5/10 but they were a no show and didn't give us a courtesy call to say they wouldn't be out. My husband stayed home all day. I called the co on 5/10 and 5/12 leaving messages to see when someone would be out to install the shields but no one returned my call. On 5/13 a Greg, area supervisor came out said he would be out 5/15 to put the shields on but again a no show. On 5/14 we had a deluge of rain, I looked out the front door, it looked like Niagra Falls pouring water onto the ground from the gutters. On 5/16 Shawn came out to install the shields. They look terrible and are unacceptable. Matt called my husband yesterday 5/19/14 and talked terrible to him. I then called Matt today 5/20, he was so rude I could not believe he would talk to a paying customer like that just because I want a refund since their gutter covers won't work for the pitch of our roof. Matt accused me of ripping a contractor off because we want a refund. I'm filing this complaint because of Kelvin & Matt mostly vs the Co.

An apology from Matt would be nice but w/ his unprofessional attitude that will not happen. I also feel Kelvin was wrong not telling us their gutter covers wouldn't work because of the pitch on our house. Matt REFUSED to give me the name and telephone number of the owner of the company so I could call them.

It's now pouring down rain and the gutter covers are letting the water pour down all around the house. They aren't working at all like the company claims.

LeafFilter North's reply to:

LeafFilter North in Charlotte, North Carolina - They rip off subcontractors

Hi There- Pay for LeafFilter subcontractors is based on the quality of work. If there is an issue with a subcontractor's work, he or she is given every opportunity to go back and correct it. We make it a priority to ensure each and every subcontractor is compensated fairly for his or her work.
Review
#487736 Review #487736 is a subjective opinion of poster.
Product
Leaffilter North Gutter

To : Leaf Filter

5/15/14

On multiple occasions we have been shorted on our pay. (#1) We drove from the Charlotte office and went to Myrtle Beach on a job. We had told leaf filter that it was calling for rain. Our crew drove all the way there and it was pouring down rain the homeowner did not want us to install their job in the rain. Leaf filter told us they would pay us for the extra trip. To this date we have not been paid for this trip. We reminded them every week about this it has been almost 3 months. (#2) We drove from the Charlotte office to Chapin S.C. for a job that needed special skills that only our crew could do. The pay was agreed upon before we went. We got paid that amount. The follow week they deducted over $250.00 from our check from this job refusing to give any reason why the money was taken out of our check. (#3) On that same job in Chapin S.C. we had a service call. We drove all the way down there to find out it had nothing to do with our installation. The salesman did not sell gutter on part of the house that was critical to prevent flooding in the yard. We informed Leaf Filter and the homeowner. Yet we did not get paid for this trip. (#4) We drove from the Charlotte office to Roanoke Va. for a job this job that required a lot of extra work including rotten fascia and the roof was in bad shape. We had to get the extra work approved. Finally after all day it got approved to do. These problems were visually evident. We left and drove back up there the next day. Completed the job and everything seemed to be fine except when we received our check they cut the pay on it. When we confronted the production manager he avoided us. They shorted us over $500.00. In the end after making him mad because we wanted to know why our money was cut on this job the answer we got was they sold the job to low. He refused to show us a copy of our labor bill and gave us his cut up version of it failing to show all the work that was performed. Jobs that are underestimated in the end the money is always cut from the installers the ones that have the most in job. We personally paid for all the materials and labor for the woodwork and Leaf Filter walks away with the check and we get the real short end of the stick. (#5) We drove from the Charlotte office to Clover S.C. for a job that was screwed from the beginning we were the 3rd crew that went out to correct this job they had sold Leaf filter on seemed gutters which are in 10' sections, this should have never been sold like this it needed seamless gutters. They were being shady and unusual about this job; they wanted to hide this from their corporate office. We were given $60.00 by the manager and we were told to go buy gutter coil for this job. Us knowing the pricing of the materials this was only enough to cover half. We put another $60.00 of our own money in it and were told to bring the receipt to be reimbursed. When giving the Manager the receipt he says, “I DO NOT PAY TO COME TO WORK,” and only gave us $40.00 back. But he expects us to pay to come to work. When we ask for a copy of the receipt the production manager said just take it and pulled it out of the trash can. The installer that did this was fired because he refused to go a 2nd time to this job and not get paid. (#6) Leaf filter promises customers that the crew can work in any type of weather rain, sleet, snow, ice , freezing rain and if installer does a job in the rain the gutter sealant will not work it just gets washed out by the rain causing this job to have leaking. They expect the installer to fix this problem at our own expense, when this could have been avoided by avoiding the rain. (#7) This company has claimed being a multi-million dollar company but yet when a job is measured incorrectly or something is left out by a salesman the installers are instructed to call and let them know so any additional work can be approved. We correct our labor bills according to the specifications of the job, but it does not matter because they refuse to pay for any additional work needed done to complete job. I always make it a point to inform them on anything different on the job to make sure we will get paid. They expect us to call right away to let them know of any extra work but when we do they either refuse or just don’t care to change the labor bill and in the end we get screwed. It seems that selective memory loss has run ramped in this company because it is very rare that we get paid for any additional work we do. I just expect to get paid for the work we do. (#8) We turned in labor bill for a job that required fascia repairs; we keep wood on the truck for this reason. The wood was bought 2 or 3 weeks ago so we hand wrote a receipt to get reimbursed for the material used. The production manager said this is a multi-million dollar company we do not accept hand written invoices. 10 minutes later a job came in that was sold, we no paperwork on it yet we were handed a piece of paper hand written with just the address and the footage saying it was south of Spartanburg S.C. when it was actually north of Spartanburg. We drove an hour and half out of our way. (#9) Today May 15, 2014 I informed my production manager that there was tons of rain and thunderstorms in the area we were scheduled to work in. Leaf Filter acts like it’s no big deal being on a ladder 20’ to 40’ off the ground in bad weather. Last time I checked they do not pay my insurance. So in the end I was given an ultimatum, either go down there and fight through the rain or bring your materials back, we don’t need you anymore. So we refused to go because the last time we went to a job and could not do it we ate the cost of the first trip. I was told by my production manager that the rain would clear out by the time we got down there which was a lie. The estimated time of arrival was the same time that there was the most chance of rain and would last into the afternoon. Keep in mind this would have been a 4 and half hour trip. Round trip would have been 9 hours. (#10) At this current moment Leaf Filter is holding $1200.00 in retainage and also owing us money cut from our checks totaling over $1500.00. We have addressed this issue several times and nothing has been done about it. This company is big on double standards. Their mission statement should say. We will step on crush or eliminate anyone in our way of getting to the bank. We do our very best to do the job right the first time. These are the main issues we have. We can provide all specific documentations for these related issues. All this company cares about is getting their money and forcing their installers to work in terrible weather conditions. It’s money first, safety and realism comes last.