LeafFilter North's reply to:

Unsatisfactory Product, worthless warranty | LeafFilter North in Pretoria, Gauteng

Hi Bruce- LeafFilter is backed by an industry-leading lifetime, transferrable warranty. We are pleased to offer each of our customers with a 100% money back no-clog guarantee. Please contact our dedicated service and support team at 800-749-4566 so that we can come up with a solution to your unique situation. Thank you!
Review
#915280 Review #915280 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Product not as promised
  • Dishonesty
Reason of review
Not as described/ advertised
Loss
$2432
Preferred solution
Let the company propose a solution

I purchased Leafilter for 3 gutters about 2 years ago. I asked the sales person at a trade show how they work with pine needle, and was told they work great.

Had salesman out to measure, and he saw my pine and oak trees. I asked him if they would work, and was told the wind and rain will clean the screen off. Well I am still up on a ladder 3-4 times a year removing pine needles by hand. When I called and complained about my problem, I was told they are working fine.

The warranty is that debris will not get into your gutter. That is true, but neither does water. Sheet metal would have done teh same thing. They said for a $95.00 service call they would have someone out to clean the filter.

I told them NO.

Be careful of this product. The warranty is worthless, blocked Leafilter covers will do more damage to your roof and gutter than if they were not there.

I would avoid this product. I will tell all my co-workers, business acquaintances, and contractors I use to avoid them.

LeafFilter North's reply to:

Leaffilter North Gutter Guard Review from Evansville, Indiana

Hi there! We are so happy to hear that you had a pleasant sales experience. We are confident that you'll be completely satisfied with LeafFilter and its ability to keep your gutters clog free. Enjoy your new system and thanks for being a valued LeafFilter customer1
Review
#893312 Review #893312 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

I had a LeafFilter rep here today, he gave me a thorough demonstration of the system and several competing systems. He didn't know I already had 3 quotes from competitors.

Prior to his arrival I had read these reviews so I expected the worst. However, I was pleasantly surprised when the demo pointed out good and bad aspects of all the competitors. I was also surprised when his estimate was in the middle, not the most expensive nor the cheapest. He went on to explain that I could qualify for additional discount if I was flexible on installation time.

He was courteous, knowledgeable, and considerate of my time. After weighing all the options I opted to go with them at a price of $4200.

No when it's all said and done while no technology may be perfect there's seemed like the best option.

One poor review mentioned pollen clogging their system and that was the reason for the satisfaction, I spoke to two different leaffilter customers and they never mentioned that as a problem.

I will update this post after installation to let everyone know what I think.

2 comments
Anonymous
#1207589

You got robbed. $4200 for gutters that crazy

Anonymous
#1196804

nice try leaffilter sales men lolololololololol

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LeafFilter North's reply to:

Leaffilter North Gutter Guard Review from Pittsburgh, Pennsylvania

Hi there - We are sorry to hear that you are having issues with your gutter system. This is not indicative of LeafFilter's typical performance. We have every desire to address your issues, including your pine needle problems nad where the valleys meet. Please feel free to contact our service and support team at 800-749-4566 to dicuss your situation further.
Review
#890163 Review #890163 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Bad quality

They are right, nothing enters the gutters, not even the rain. Once the screen gets covered with debris it stays and clogs the screen.

No good with the smaller type pine needdles. Not good where valleys meet. Service call, they blame everything on your roof. I asked " why did you install it if my roof isn't right".

The answer," we are not trained in how the roof is put on". Have an excuse for everything.

A bad product and I would not recomend to anyone. I was taken.....

2 comments
Anonymous
#1192832

Yep. Water flows right over my leaffilter gutter guards where my roof has valleys.

Seems to work ok where my gutters are straight. But rainwater runs over my leaf filter where my gutters have corners.

Anonymous
#1193371
@PissedConsumer1192832

They installed ours this past Saturday. It poured that night as I stood in upper laundry room window, iphone and flashlight in had, rockin' my whitey-tightys, wondering if the crazy sum of money that I just forked over for gutter guards was performing as claimed.

It wasn't!

The water was cascading right over the gutter and on to my foundation!

Needless to say I was very disappointed. I called that Monday, vasalating between cancleing the 3 day contract or not.

I called and they had Zeke McCary out to my house, repaired that afternoon.

The leaffilters can't handle the volume of water flowing down pitched valleys, so he installed a dam. That should solve the problem.

I will check the rest of my house next down pour!

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Keeps the Birds Off of the Roof | LeafFilter North

This system not only keeps me off the roof. It keeps the birds from building nests in my gutters, and keeps my home much cleaner. No more bird droppings on my deck. LeafFilter solved my problem. I was so happy with the job, I had them do my mothers home across the street also. Thank You LeafFilter Company!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#903439 Review #903439 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Good quality
LeafFilter North's reply to:

Worst Product Ever and I Fell for It | LeafFilter North in Columbus, Ohio

Hi there - I am sorry to hear that you are having issues with your system. We have every desire to address your needs. LeafFilter is made out of a medical grade stainless steel coating -- so nothing organic will adhere to it or stick to it. We have a dedicated service and support team at corporate, and local service technicians in your area. We would love to come and assess your situation and see if we can provide a solution. Please contact us at 800-749-4566.
Review
#874156 Review #874156 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Rude customer service after sale
Reason of review
Bad quality

Salesman's pitch was wonderful and he was able to lie about the performance of this product with a straight face. It is true that leaves will not get into the gutters.

It is also true that leaves and debris stick to the special nonstick coating and if you have a two story home, you will need help several times a year to clean the covering. The staff (2 years ago) were not only rude and born with an innate ability to talk over the conversation, but also lack the ability to use appropriate customer service skills to solve a problem. I tell everyone about this company and would have been much better off if I hired someone to clean my gutters 2-3 times a year. When my gutters are clogged with debris, I have a waterfall when it rains outside my front door.

Please don't let these people in your home; you will regret it.

LeafFilter North's reply to:

Poor product and a complete failure | LeafFilter North in Jonesborough, Tennessee

Hi Camellia, We apologize for the inconvenience and will forward your feedback to our customer support team. If you are still experiencing issues with the LeafFilter system, please contact us at 800-749-4566 so that we can come to a solution. Thank you!
Review
#872575 Review #872575 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
BAD PRODUCT
Loss
$2520

These gutters were installed into gutters that needed replacing to start with. Not only that the water runs over the edge in the winter creating ice runoff.

I have never experienced such high pressure. Thank goodness I only had the front gutters done. That was 80 feet with 10 right angles at a charge of $2520.00. That is $31.50 a foot.

Took the installer 3 hours to install. This is the biggest rip off in the world. The contract is gross too. You normally have a three-day RIGHT OF RECISION but they have excluded that right by putting into the contract that if you exercise that right you will pay them 25% of the contract cost.

This is something that can be corrected in court. The salesman wanted to install them the very next day. Domonick Tagliavia was the salesman. I will never sign a contract on like this again.

Be WARNED these gutter products are very poor and you will be sorry if you purchase them.

A super product | LeafFilter North in York, Pennsylvania

with a number 1 rating from consumer reports, how can it be a bad product? our retirement community approved the system! i love that the product prevents leaves and really anything from getting into the gutters. it certainly looks beautiful. i'm just really delighted that someone invented a system so far superior to the metal pieces you placed in your gutters which had to be serviced from a ladder or a roof all the time, even though those "GUTTER GUARDS" WERE SUPPOSED TO PREVENT THE LEAVES GETTING IN IN THE FIRST PLACE! i got information on leaf filter from a nursery show at our local fairground complex, i left my name, and they called the next day. the salesman was very knowledgeable and nice to deal with.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#854158 Review #854158 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Pros
  • Product
Reason of review
Good quality
LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Richmond, Virginia

Hi there - I am very sorry to hear that you are having issues with LeafFilter. LeafFilter is made out of a medical grade stainless steel, so no organic material will adhere to it or grow on it. Debris and leaves should be pouring over the subtle drip edge. Your situation is not how Leaffilter typical performs. We would like to be able to address your situation and provide a solution. Please contact our dedicated service and support team and we will have a local service technician address your situation and provide a solution.
Review
#850639 Review #850639 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Bad quality

Have had leaf filters for several years. Debris stays on gutters and screens are clogged with mildew, mold and debris and never work even when we blow off the leaves and pine straw. Have complained and even spoken to VP of company to no avail

Hi Jerry, LeafFilter offers a 100% money back no-clog guarantee. Your safety is important to us and we will do everything we can to ensure you never have to climb a ladder to clean your gutters again. Please contact our service team at 800-749-4566 so that we can...
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2 comments
Anonymous
#1207851

Stay away from leaf filter,,,,,,,,,

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Review
#850327 Review #850327 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
LeafFilter North's reply to:

Leaffilter North Gutter Guard Review from Ardmore, Alabama

Hi There - We are so happy to hear that you had a great experience with LeafFilter. With over 150,000 customers, each and every person is important to us here at LeafFilter. We do encourage everyone to weight the negative reviews against the positive across other third party review sites such as HomeAdvisor, TrustPilot and Angies List. We appreciate your feedback. Enjoy your clog-free gutter system!
Review
#836973 Review #836973 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Good quality

I realize that this is a bashing site but I have to say that my experience with Leaf Filter has been nothing less than awesome. The sales guy was very respectful and we signed up because it was the only product we felt would truly work and we were right!

It has been almost 2 years and even though we live under 13 pine trees, this product has worked exactly as promised. I have referred a family member and was checking the latest reviews and found these. I am certain that for every 1 "pissed off consumer" there are hundreds of completely satisfied ones. I would also like to add that the complaints about the salesman offering a great deal before he left are rediculous.

I am in retail and it is common practice to put items on sale when we need to move them.

Of course we would prefer to make full retail on the items but there are times when we do what we have to do. The product works and the company has been absolutely awesome especially compared to what seems to be the standard these days.

4 comments
Anonymous
#1165134

Cool for you. Do you have any photos or videos?

Would love to see some real life examples. God bless you!

Anonymous
#1151117

Another Leaf-garbage employee writing a review. This company is a joke !

Anonymous
#1170515
@PissedConsumer1151117

For real. Part of their marketing meetings includes how to combat this website by listing positive reviews.

I should know. I worked on their SEO team in Hudson, OH...

Anonymous
#1174200
@PissedConsumer1170515

Wow. So you would post fake positive reviews?

That's a horrible practice. What kind of a company needs to manufacture fake reviews

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