LeafFilter North's reply to:

LeafFilter North - False Reviews?

Hi Mosez, We are so happy to hear that our gutter guard has been an asset to your Pennsylvania home! Thank you for being a valued LeafFilter customer!
ID
#816001 Review #816001 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Pros
  • Quality and comfort of lifetime warranties
Reason of review
Good quality

I've read through many of the reviews on here and have to say, I find it amazing that so many "customers" have had such a bad experience. Our experience went very well. While the price was higher than we were expecting, the installers did a fine job and the system has been working well now for 8 months. We live in the mountains of Pennsylvania and our tree coverage is pretty extensive.

We've tried a few other products in the past and all of them required my husband to get on the ladder in the fall. We wanted something that was maintenance-free and so far LeafFilter has done that for us.

I was told by the salesperson that many of the reviews on this site were actually falsely crafted by competitors to confuse buyers. I was not so sure at first but now that I've had LeafFilter and I read these reviews, I'm starting to believe that many of the reviews on this site are false. The reason we bought was because we read the confirmed customer reviews on Angies List (about 28 real reviews in my area) which gives them an A rating.

6 comments
Anonymous
#1142204

Ha. LOL.

If you look at the company's facebook there are a flood of 5 star ratings and reviews from leaffilter employees or family members.

If customers won't post good reviews, just make up your own.

Anonymous
#1134750

I too have leaffilter and it works great.

Except for roof valleys and areas where leaves and pine needles fall.

It's great on areas where my gutters are straight. But the water runs right over the leaffilter...doesnt go in the gutters...where my roof has corners, valleys and an addition.

Im getting a lot of areas where leaves and pine needles accumulate and rain water just flows right over.

But its great where I dont have trees

Taeshaun
#1134861
@PissedConsumer1134750

I love these anonymous people who are getting more creative. The company will come see to any of these issues if it occurs.

My uncle has it on his cabin and they have been out to see to a specific area that was having an issue.

No one comes on here and leaves a *** review like that...

they get it fixed by the company who backs the products performance for life.

This website is so worthless. I wish they would check the validity of the reviews.

Anonymous
#1134331

Nothing like another employee writing a good review for Leaf Garbage, I mean Leaf Filter. The public is catching on tho their scam. They will be closed in 14 months.

Taeshaun
#1134334
@PissedConsumer1134331

I am not an employee of the company and I have LeafFilter on my house "Anonymous". Ironic that you accuse me of fruad when you're the anonymous and you say that company is closing in 14 months.

Have you not read they are the 9th Largest remodeling company in America? Have you not read they are by far the largest gutter protection company in America? I would not have invested thousands if this was company going down and out.

I am an advocate for the truth and I'm so sick of the lies on this website not just for LeafFilter but so many other good companies. This website is mostly false reviews and it sickens me.

Anonymous
#1150719
@Taeshaun

Try and call them for service. See what happens.

Ask them if your installer is still working there.

Prob not because they screw everyone over. This is one of the worst companies there are and you will find out soon enough

View more comments (5)
LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Bronx, New York

We're sorry to hear that you are dissatisfied with your sales experience. There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. Our pricing structure will vary from homeowner to homeowner because of these factors. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/
ID
#769203 Review #769203 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Pricing issue

leaf filter sucks dont buy it.pusy sales guy joe from long island.who also sale hot tubs.way to much money.$5000 for 150 of gutter.i told him ill think it over.what a pain .calls after call price droped to $4000 to $3000 etc *** loser

1 comment
Anonymous
#1100040

Sounds like a phony bashing of leaffilter north ...by a competitor,,, Leaffilter is CONSUMER REPORTS #1 RATED SYSTEM..I have many friends with Leaffilter on ther home and are completely satified with this product .

If you check the consumer report study you will see that all gutter guard companies are in the same price range ,,,I did .So i chose the #1 rated.

LeafFilter North's reply to:

LeafFilter North - Fantastic product and company

Hi there! Thank you so much for your review. We are so happy to hear that you find LeafFilter to be a fantastic product and company. Thanks for being a valued LeafFilter customer!
ID
#744499 Review #744499 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Pros
  • Salesman product
Reason of review
Good customer service

Saw the product at the new york state fair and gave my phone number because i wanted to see a rep. about getting this on my house.

They called promptly in 3 days and we set app.

Rep.

came out and was right on time.I ended up purchasing Leaffilter and was VERY happy with the whole process from start to finish.

I have tried a few other gutter- guard systems and nothing compares to Leaffilter!! I would recomend this product to anyone that never wants to clean there gutters again!!

1 comment
Anonymous
#1074836

Seems legit. I'm sure a homeowner would spend their time tracking down a negative review in order to post a positive review.

Yep, seems completely valid. There's no way leaffilter posted this review in order to take attention away from all of the negative reviews.

LeafFilter North's reply to:

LeafFilter North - Give these assh your phone # and they never quit

Hi there - Sorry for the inconveniences. I can assure you that this is non-typical of our customer service department. We sincerely apologize for any disturbances or inconveniences we may have caused.
ID
#737740 Review #737740 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

Went to a home show and saw their display. Said they would give a free estimate and wife gave out phone number.

Saw all the negative reviews at home and what other were charged and decided no way. These people have called here 32 times - 2 times a day on one number and 2 calls a day on another toll free number. I have Panasonic phones that record #s received and block calls.

32 calls and counting - does this sound like a company you want to deal with? I can play their game blocking calls, but I'm sure going to let others know, Can you imagine how what these people would be like doing work for you?

6 comments
Anonymous
#1068863

Have you tried answering your phone and telling them you are not interested? Guaranteed they won't bother you again.

Anonymous
#1071584
@PissedConsumer1068863

Don't be wierd

Anonymous
#1067397

32 calls!?!? Wow, that sounds pretty aggressive. They're probably trying to close the deal before you have time to shop around.

Anonymous
#1067194

Why don't you ask them to stop calling instead of writing a whiny-*** review with zero complete sentences and improper spacing or punctuation at the end of each sentence? You obviously have no life.

Anonymous
#1067667
@PissedConsumer1067194

I don't care to have someone bug me and constantly ring my phone now 34 times. I didn't think much of the salesperson at the home show and I knew right away it was a mistake our phone number was given out.

If I don't care to call someone back or answer my phone, that is my choice. I don't pay phone service to respond to every *** who rings my phone to sell something.

As far as my spacing and punctuation, I made a few edits and they didn't show up as I wanted to and you don't see them as they will display until you click "Post Comment". Pay attention to the message and don't be such an *** yourself. Are you from Leafilter?

You would fit right in there.

Anonymous
#1067807
@PissedConsumer1067667

Good move. It sounds like they wanted to lock you down and close a deal before you had time to research.

View more comments (5)
LeafFilter North's reply to:

LeafFilter North - Unethical practices and product not satisfactory either

Hi Todd and Karma, We are sorry to hear you're disappointed with your experience. LeafFilter offers a 100% money back no-clog guarantee. Please contact us at 800-749-4566 so that one of our service technicians can solve your issue.
ID
#707273 Review #707273 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
#1, #2, #5 above
Loss
$3912
LeafFilter North - Unethical practices and product not satisfactory either
LeafFilter North - Unethical practices and product not satisfactory either

Salesman came at our request for quote. Quote was higher than we were willing to pay.

The sixth quote allowed a monthly cost of $78 monthly for the first year then we would pay it off with no interest fees. The credit card bill came from Wells Fargo Home Projects (we didn't know it wasn't financed by them but hadn't actually asked). The monthly bill was $136.92. Considering that is nearly $59 more than our signed contract indicated, we contacted LeafFilter.

The only reply was the salesman was new. They were unwilling to work with us or do anything to uphold their contract so we disputed the claim. All documentation was provided to Wells Fargo. We learned one of LeafFilter's documents was even altered but because the selling price was what was quoted we were told "the terms are correct as being billed." I am still confused how terms are correct at $59 more per month BUT here is the rest of the story...

we have large maple trees which produce many seeds. Those seeds being in our gutters were what prompted the purchase. Not only is it an unpleasant job but being on a ladder trying to rid the gutters each spring is not particularly safe. The attached photo shows our gutters this past spring AFTER LeafFilter installed their product.

The gutter protection accomplished nothing as the seeds had to be removed from off the gutter protection. This photo was sent to LeafFilter - no response was received. No response was received after speaking to the owner or manager regarding the incorrect monthly charges we DID NOT agree to and no response was received despite numerous attempts to get all of this resolved through LeafFilter without disputing the monthly charge amount or the fact the gutter protection didn't provide what was intended.

This is a VERY disappointed "customer"... I wouldn't spend any money for the so-called gutter protection LeafFilter installs.

1 comment
Anonymous
#1052640

I believe your story. However Leaffilter themselves always likes to point out that these reviews are left anonymously and are therefore bogus reviews left by competitors. If you want to do researchers a favor, then alway leave your name to make the review more credible!

LeafFilter North's reply to:

LeafFilter North - Terrible Product and Customer Service

Hi there - We do not force or encourage our employees to write positive reviews. The holes on the screen are fine, however, this allows for all debris to stay out of your gutters, while water is pulled through the small openings. If you are having issues with your gutters, please feel free to reach out to our dedicated service and support team who are happy to address your issues.
ID
#689001 Review #689001 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Bad quality

To start, they have their employees get on these sites to talk up their product in hopes it will outweigh all the negative remarks. They do this on Facebook as well.

In reality the product shouldn't be purchased. The screen holes are too small and everything gets caught in or on top of it, just causing water to overrun the gutter. Don't tell them this though, because they refuse to give a refund or take any credibility on any of this.

They simply answer with, "well your gutter is clear isn't it?" Well yes it is, but if the water is going to flow overtop of my gutter and "Leaffilter Guard" I could have taken my gutter off and saved $4,000+. DO NOT BUY or listen to their sleazy salesmen.

5 comments
Anonymous
#1074838

Does anyone have a copy of the leaffilter warranty?

Anonymous
#1046317

Yep. My screen clogs too.

All the time. Water just shoots right over.

I'm going to have to remove it from my house.

Shakela
#1037625

Don't get me started! Worst company I've ever dealt with.

We've had problems since the first time it rained after installation 2 years ago. Terrible customer service, water now runs OVER gutters instead of into them. Their advertisements and presentations claim it as "Surgical grade mesh that NOTHING will stick to." Nothing but lies and false claims. They don't show up as scheduled (when you're lucky enough to get someone who seems interested in helping you).

Now, their last subcontractor showed up with a ladder and a broom, climbed on our roof and said "Yup, it's clogged! You just have to come up and sweep it off a couple times a year". That's NOT what we paid for!

We spent all that money to have this installed to not HAVE to get on the roof. What a waste of money.

Anonymous
#1029866

Do the employee have leaffilter installed on their homes or are they just promoting their employer?

Anonymous
#1027197

A lot of the reviews on facebook seem to be from leaffilter empoyees. Is that bad?

Is it misleading? Maybe the employees just really like to support the company.

View more comments (4)
LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Dayton, Ohio

Thank you for your kind words and for being a valued LeafFilter customer. We appreciate your feedback!
ID
#688142 Review #688142 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Good quality

Its the best product l that l have ever used to keep my gutters clear.

LeafFilter North's reply to:

LeafFilter North - Check the facts before you buy

LeafFilter has an industry-leading lifetime, transferable warranty – the best in the business. We offer a 100% money back no-clog guarantee. If you are having issues with LeafFilter, please feel free to reach out to our dedicated service and support team at 800-749-4566.
ID
#677201 Review #677201 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Dishonesty

Full disclosure, this post is from a competitor who thinks consumers should research what they are buying.

1. Warranty.

Check the warranty. Leaffilter guarantees that the interior of your gutters will not clog but offers no guarantee that their screen will not clog.

Their product completely covers your gutter. Of course nothing will clog the interior...it's covered by the screen. But when the screen clogs (as many complaints indicate) then water will run over.

2. Consumer Reports.

Leaffilter claims to be the #1 rated gutter guard by Consumer Reports. Look it up yourself. Google "consumer reports gutter guards". Gutter Glove was rated substantially higher. And Consumer Reports had negative comments about all pro installed systems.

3. Misleading posts on this site.

Leaffilter claims that negative comments are from competitors and that they know this because they "checked the IP addresses." IP addresses are not published with reviews on this site.

Another review from Raleigh states that Leaffilter North installed on their home 10 years ago. The company has only done business in Raleigh for 5 years.

Someone is posting erroneous reviews on this site to make Leaffilter look better.

Bottomline. Buyer beware and please do your research.

9 comments
Anonymous
#1197166

You obviously work for "GutterGlove"... nice try.

Anonymous
#1199133
@PissedConsumer1197166

Nice job Sherlock. You busted someone who started their post by writing, "Full disclosure, this post is from a competitor ..."

Gutter Glove, Gutter Helmet, Leaf Guard - who cares who wrote the post as long as the info is accurate.

Anonymous
#1183557

Sounds pretty shady. There do seem to be quite a few "positive" reviews on this site that read fake.

Anonymous
#1060468

This is why I just have my gutters cleaned. A couple hundred bucks a year versus $2,000+

Anonymous
#1060462

The warranty issue seems to be a recurring theme. Probably a good step for consumers to request a copy of the warranty before purchasing.

Anonymous
#1023096

Leaf filter. Make it a great day!

Anonymous
#1020860

Leaffilter sold their product through a dealer for many years in the Raleigh area before opening up their factory store in 2010. This simple fact makes your comment slanderous and deceptive but you already knew that.

Anonymous
#1029872
@PissedConsumer1020860

A truthful comment can never be slanderous or libel.

Homeowners can and should research home improvement projects extensively before they make a purchase.

Anonymous
#1060470
@PissedConsumer1029872

So...is everything accurate except for a couple of dates? Jeez, the warranty and consumer reports issue seems huge.

Is the only rebuttal a couple of dates?!?!

I'll just pay a hundred bucks to have my gutters cleaned. :)

View more comments (8)
LeafFilter North's reply to:

LeafFilter North - Poor management equates to a poor company

Hi there, I am sorry to hear that your roofers messed up sections of the LeafFilters. Based on many different variables, including the number of feet of damaged LeafFilter, the number of stories on your home, the number of inside/outside corners, etc. would affect the price of LeafFilter. We truly apologize that Matt did not get back to you in a timely fashion.
ID
#672344 Review #672344 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Bad service
Reason of review
Pricing issue

I paid what turns out to be an obscene amount of money some years ago to have Leaf Filter installed on my home. I have been moderately happy with the L.F. system, it keeps leaves out of the gutters but in a moderate to heavy rain the water runs over the gutters and onto the ground.

Recently I had my roof replaced and the roofers messed up a section of the L.Fs. creating very small gaps in some of the covers. Everything worked normal but I was concerned bees or something may find their way in there. I called L.F. to get an estimate and was told the area manager "Matt" will contact me. No call. After some time I called again and was told the same thing. Matt then called many days later stating he was busy. We set up an appointment and Matt turned out to be a no call no show! I waited a week for him to contact me with some excuse but he did not. I then tried to contact him but no return call. I told L.F. "I am through with Matt, is there anybody else I can talk to". The operator told me the manager "Scott" will contact me that day. No calls from the manager but Matt called(the person I said I did not want to deal with anymore). He sent an employee to measure the area who then put me on the phone with Matt who told me he would give me an estimate "today or tomorrow at the latest". No estimate! 2weeks later Scott(the manager) called me. He clearly did not have any measurements from Matt because he asked me how much of the gutter system needed repair. I told him to ask Matt for the measurements. Scott then "pulled out my file" and gave me as estimate of $1950.00 to fix the one section of L.F. system with small gaps in the covers! Scott couldn't understand why I wouldn't set up a appointment for repair! Scott never apologized for Matt and when I explained why I wasn't happy with the Leaf Filter company he became aggressive with me so I hung up on him.

Poor employees stem from poor management. Poor managers stem from a poor company.

BTW I repaired the section my self. It cost me about $17.00 and took about a half hour of my time.

1 comment
Anonymous
#1017919

$2,000.00 (two thousand dollars) to fix one section--was the section one-thousand feet long??? When stories are too horrific to be true, they are most often untrue!!!

LeafFilter North's reply to:

LeafFilter North - 20 to 30$ a foot what? Lol local!!! Contractors who stand by there work who probably doesn't even know pissed consumer exist

Installers are paid upon successful completion of each job. If our post installation inspection finds issues, the original contractor is given every opportunity to correct the problem without losing pay.
ID
#629620 Review #629620 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Problems with payment

Your so *** I installed there product for 2 yrs. every major gutter protection company is #1 in a *** magazine.

Leaf filter does not pay there help in full. You can buy gutter Rx comes with a 20 yr. warranty for 8$ For a 10 ft. Piece.

All aluminum no vinyl trash. And it's 90% cheaper then leaf filter or there competitors. They Lie to every customer. they have told me to lie to them they currently owe me 2000$ for work I done for them

I'm a small business owner who works hard I'm not a competitor I loved leaf filter they kept me steady work most of the time.

But if you get paid 12000 dollars for a gutter and filter job and they can't pay the installer the agreed upon labor bill that they quoted not the installer(They pay by the foot)(and for gutters the installer buys the D/S, gutter coil) (so when you buy your gutter material you get more on the footage when you buy the gutter stock.) so 12000$ all they bought was the filter. Owed 2000 to installer only payed them 700$ which only payed the gutter materials,gas ,and help. And they do this all the time. In every state.Repeat I'm not a competitor I'm an honest hard working American who couldn't pay his bills because of leaf filter *** me out of money every month for 2 years.

I recommend if you ever need gutters Or gutter protection Please call a local contractor gutters are only 3 to 5$ per linear ft. And gutter protection for same price.not this 30$ and 20$ a foot bull ***. Like all the major protection companys.

So I urge you to contact your local contractors the ones that still use the phone book to advertise and live 20 minutes from you not 3 hrs or 300 miles and you want have to worry about a pissed off installer coming back and tearing everything back down cause they didn't get paid for the job. That you payed them 5000$ for and they can't pay there help 300$ for installing it.

LeafFilter North's reply to:

LeafFilter North - Be careful before you purchase - runoff is a problem

Hi Thomas, We are sorry that your experience with our product has been less than satisfactory. Our service support team would be more than happy to provide you with a solution. Please contact us at 800-749-4566 so that we can further assess your situation.
ID
#617259 Review #617259 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Worthless warantee
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

We purchased the Leaf Filter system in January and had a problem from day 1. We own a Cape Cod house with a steeply pitched roof and were most concerned about run off. The salesman showed a demo in which they ran water in the sink and the leaf filter system handled it. Unfortunately, we believed him.

Anyone that gets snow should be careful before they buy this product. When it snows, the water freezes in the micro-mesh which acts like a cover to the gutter. The water then runs off effectively rendering the gutter useless. This occurs even with a light snow. Also, it can cause leaks as the water backs up along the top back of the gutter. You will have a trench line anywhere that this runoff hits the ground.

The service rep has been useless. What seemed like a no brainer has turned into a nightmare. We are probably looking at having it ripped out and new gutters installed. Be careful before you buy because if you get snow/freezing temperatures you will have the same problem.

1 comment
Anonymous
#972788

Dont by it.it's cheaper to have it cleaned.

LeafFilter North's reply to:

LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers

We truly apologize for any inconvenience we may have caused.
ID
#603502 Review #603502 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Rude customer service after sale
  • Bad sales practices
  • Worthless warantee
Reason of review
Poor customer service
Preferred solution
inform other people on how to deal with companies like this
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers

3/4/2015First and for most - if you get these filters pay with a credit card or open their credit card. When you have issues and want them off your house file a complaint with the credit card company and you will be able to get your money back and NOT have to sign their standard nondisclosure agreement.

Essentially leaf filter is a great, highly overpriced device as long as you do not live in an area that has any potential for snow or ice. My experience:Everything seemed fine for the first 2-3 months until the first snow, at which point the leaf filters were completely blocked by the snow and as it melted water ran down the front and back of my gutters then froze.1. Making my gutters completely useless2. Damaging the wooden eves on my home3. Creating an ice flow and hazard in front of every entrance to my homeI contacted leaf filter and received a return phone call from one of their reps who asked me if I needed a lesson in liquids turning solid before I buy things, then told me they would never remove their product. After a few heated emails asking if this is how they normally do business and threatening including their professionalism in an article I was going to post. I was then contacted by one of their managers (Joe R.)After the initial insulting phone experience I refused to speak to anyone from their company over the phone. I chose to only communicate via email so I would have records of all conversations and Joe R called a lot trying not to have anything in writing. Finally Joe R admitted in an email that "ice can form on the system" but at no time during any of our conversations did he offer to remove their ‘system’. Instead I was passed off to their lawyer. What company have you ever heard of that requires a lawyer for a return? A shadey one. Their lawyer, Ryan N, then contacted me with a release that stated I couldn’t contact any agencies like the better business bureau, release them of any responsibility for damage to my home due to the modifications they made to my gutters and could not post any comments, articles etc online or I would be responsible for the entire amount due for the original purchase.The attorney, Ryan N, attempted to intimidate me into a corner in order to get me to sign their nondisclosure agreement but while I kept him talking via email, costing leaf filter money, I contacted the credit card company they opened an account for in my name in order to finance the purchase and filed a complaint asking for a return. After forwarding a summation and photos, a very helpful credit card company took my side and leaf filter had to come take their product off my house, reimburse me what payments I had made and all with out signing their nondisclosure agreement.

8 comments
Anonymous
#1185067

Consumer 1 leaf filter ?

Hope everybody gets their money back

Anonymous
#1060240

Y'all need to quit drinking the cool aid. They are making sales. Nothing better than old fashioned gutter system that is maintained correctly

Anonymous
#1060453
@PissedConsumer1060240

Wiser words have never been spoken.

Anonymous
#972793

All the *** the guy had to go thew. For fly screen and plastic. It junk.they pray on the week and the old.

Anonymous
#967502

Some of the posters on this forum sound like real idiots. Anybody with any common sense understands that gutters with protection over them aren't going to perform perfectly when they have snow and ice on top of them.

I had Leaffilter install their system on our home and I could not be more satisfied.

The salesman Gabriel was honest and professional and the installation crew was wonderful and cleaned up very good. I swear some of these negative reviews sound very fishy when they start endorsing other products and companies.

Anonymous
#972795
@PissedConsumer967502

Stop sucking ***.u got robbed $$$ fly screen n plactic.thousands of dollars sitting in your gutters.lol fool !!!!

Anonymous
#960197

Leaf Filter is flat plastic junk, period. I had it taken off my house after a long fight too and ended up going with a great company that didn't employ the same cheesy salesmen or sales tactics; Klean Gutter.

Invented by the same guy that did Leaf Filter but a much much better product. My salesman was straightforward, the guys who did the installation were nothing short of professional and I even got a call from the owner after thanking me for my business and leaving me with his personal number!

I was gun shy to say the least but after doing some due diligence and talking to some referrals, I took the plunge to buy gutter guards again.

Anonymous
#958565

I sooo wish I would have seen this before I made the purchase. They use cheesy sales tactics of you tube videos stating how great the product is and I was duped.

Now enduring the fight to get my money back. However I will not give in.

View more comments (7)
LeafFilter North's reply to:

LeafFilter North - Review of Leaffilter

We are so sorry to hear that you are disappointed in our product and service. We make it our mission to provide our customers with the best product, right along with the best customer service. All of LeafFilter’s installers are trained and local professionals that focus solely on gutters; we strive to provide the best possible experience for our customers, ensuring that your gutters are properly cleaned, realigned, and LeafFilter Gutter Protection is properly installed. We can assure you that Leaffilter is the most effective gutter guard on the market. We have every desire to correct any outstanding issues. If you would like to discuss your situation further, please contact our corporate office.
ID
#552284 Review #552284 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

I have unfortunately used the LeafFiler North recently. Here is my review about this company:

I am greatly disappointed by the product and the company’s service. LeafFilter North has not completed what was promised in their contract.

1. Downspouts not cleaned and realigned. The contract specified they would clean and realign all downspouts. They attempted only one (1) of sixteen (16). Their website (Gutter Guards | LeafFilter) specifies that installation will include “Step 2: Clean and Realign Downspout.” After partially attempting to clean one downspout, they advised that the bottom was blocked and they simply didn’t continue. Their promise was not completed.

2. Homeowner Inspection Certificate not received. Their website specifies their final step is “We will walk the perimeter of your property along with you to inspect the completed work and to answer any question or concerns you may have. You will then receive our Homeowner Inspection Certificate that guarantees a satisfactory installation.” They did not complete this inspection with me so I did not get to approve the installation. I would not have approved if I had been given the chance. I have never received a Lifetime Transferrable Warranty

3. Subcontracted Company and no response to complaints. LeafFilter was not the company that came to install the product. I was never told that they would use another company to do the job. If I knew I would not hire them. I called the day of the installation to complain that the job had not been completed properly. My first call reached a LeafFilter salesman JB, but he hung up on me. My second call reached a regional manager. He promised that he would personally come to check the work. He did not show up at the scheduled appointment time. He called after the appointment time had passed to reschedule. He did not show up for that appointment either. There was no call, no explanation after that. LeafFilter North has not followed through on their promises.

4. Improper installation. The product was installed poorly in comparison to the workmanship promised on their website and promised by the salesman. There are gaps between the guard system and the roof. There is damage to the roof in several places. They made poorly measured cuts to the fascia board exposing the wood to the elements which will cause rot. Please see the attached are photos of the poor product installation on my property.

5. Product failure. The system has not worked. I’ve since found another customer complaint that echoes my experience: “I know the guarantee says "nothing but water" in the gutters, but it should say "Not even water" in the gutters.” (LeafFilter - Redmond, WA | Yelp) LeafFilter gives a “lifetime guarantee” but their installation was never completed properly so the system didn’t work from day one! The promises and claims of this product and the LeafFilter company have fallen short. Attached are photos that show how the leaves sit on top of the gutters to block the water get into the gutters.

I have come to the conclusion that I have spent $13,509.59 on a gutter system that was installed improperly by a company (through a subcontractor) that has not responded to my complaints. I am devastated to discover that the company, their product and their promises are fraudulent.

LeafFilter North's reply to:

LeafFilter North - Worthless Warranty

Hi Richard, LeafFilter offers a 100% money back no-clog warranty. If you are still having issues with our product, please feel free to reach out to our dedicated service and support team at 800-749-4566. You can also contact us online by visiting the following page: http://www.leaffilter.com/contact/service-support/
ID
#543751 Review #543751 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution

I have written and tried to contact Leaf Filter concerning a serious overflow problem causing black mold and mildew on the cement deck below. Due to the incorrect angle of the gutters they also collect leaves in the Fall and oak fronds in the Spring which have to be manually removed.

I have a large home with two levels of gutters so the job was very expensive. I received a Warranty but when I tried to contact Leaf FIlter with a letter of complaint it was returned saying "moved...left no forwarding address"

Their website also did not respond. Buyer Beware!

LeafFilter North's reply to:

LeafFilter North - LEAF FILTER PRODUCTS ARE DEFECTIVE

All of LeafFilter’s installers are trained and local professionals that focus solely on gutters; we strive to provide the best possible experience for our customers, ensuring that your gutters are properly cleaned, realigned, and LeafFilter Gutter Protection is properly installed. With a full service and support team and local technicians, we make it a priority to address every LeafFilter customer's situation to provide a solution. It is our intention to provide each customer with the best service along with the best gutter guard on the market.
ID
#513411 Review #513411 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Loss
$2000

Leaf filter guarantees their products not to clog from pollen. Unfortunately they DO clog.

When a problem occurs, the installer is charger for the replacement costs. There are many other gutter cover companies and products out there of better quality. When considering this product for your home, I would choose a company with moor integrity and better business practices. They are only worried about the sales people getting paid, all installers are sub contracted so are dispensible in their eyes.

Their product is Sub par at best. Their business practices are shady and the management is only worried about getting jobs installed to get paid, once paymeny is received, service calls are put on a back burner.

1 comment
Anonymous
#845210

That is completly false. The warranty covers against debries in gutter only. Sounds like your an installer that was let go for doing sub par installations