Product: Leaffilter North Gutter Guard Clear all filters (64 of 64 reviews match)
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LeafFilter North's reply to:

LeafFilter North in Marengo, Indiana - Unethical practices and product not satisfactory either

Hi Todd and Karma, We are sorry to hear you're disappointed with your experience. LeafFilter offers a 100% money back no-clog guarantee. Please contact us at 800-749-4566 so that one of our service technicians can solve your issue.
Review
#707273 Review #707273 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
#1, #2, #5 above
Loss
$3912
Tags
  • gutter covers
  • Leaf filter guards
LeafFilter North - Unethical practices and product not satisfactory either
LeafFilter North - Unethical practices and product not satisfactory either

Salesman came at our request for quote. Quote was higher than we were willing to pay.

The sixth quote allowed a monthly cost of $78 monthly for the first year then we would pay it off with no interest fees. The credit card bill came from Wells Fargo Home Projects (we didn't know it wasn't financed by them but hadn't actually asked). The monthly bill was $136.92. Considering that is nearly $59 more than our signed contract indicated, we contacted LeafFilter.

The only reply was the salesman was new. They were unwilling to work with us or do anything to uphold their contract so we disputed the claim. All documentation was provided to Wells Fargo. We learned one of LeafFilter's documents was even altered but because the selling price was what was quoted we were told "the terms are correct as being billed." I am still confused how terms are correct at $59 more per month BUT here is the rest of the story...

we have large maple trees which produce many seeds. Those seeds being in our gutters were what prompted the purchase. Not only is it an unpleasant job but being on a ladder trying to rid the gutters each spring is not particularly safe. The attached photo shows our gutters this past spring AFTER LeafFilter installed their product.

The gutter protection accomplished nothing as the seeds had to be removed from off the gutter protection. This photo was sent to LeafFilter - no response was received. No response was received after speaking to the owner or manager regarding the incorrect monthly charges we DID NOT agree to and no response was received despite numerous attempts to get all of this resolved through LeafFilter without disputing the monthly charge amount or the fact the gutter protection didn't provide what was intended.

This is a VERY disappointed "customer"... I wouldn't spend any money for the so-called gutter protection LeafFilter installs.

LeafFilter North's reply to:

LeafFilter North - Terrible Product and Customer Service

Hi there - We do not force or encourage our employees to write positive reviews. The holes on the screen are fine, however, this allows for all debris to stay out of your gutters, while water is pulled through the small openings. If you are having issues with your gutters, please feel free to reach out to our dedicated service and support team who are happy to address your issues.
Review
#689001 Review #689001 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Bad quality
Tags
  • Unresponsive retailer
  • unreliable equipment

To start, they have their employees get on these sites to talk up their product in hopes it will outweigh all the negative remarks. They do this on Facebook as well.

In reality the product shouldn't be purchased. The screen holes are too small and everything gets caught in or on top of it, just causing water to overrun the gutter. Don't tell them this though, because they refuse to give a refund or take any credibility on any of this.

They simply answer with, "well your gutter is clear isn't it?" Well yes it is, but if the water is going to flow overtop of my gutter and "Leaffilter Guard" I could have taken my gutter off and saved $4,000+. DO NOT BUY or listen to their sleazy salesmen.

LeafFilter North's reply to:

Leaffilter North - Gutter Guard Review from Dayton, Ohio

Thank you for your kind words and for being a valued LeafFilter customer. We appreciate your feedback!
Review
#688142 Review #688142 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Good quality

Its the best product l that l have ever used to keep my gutters clear.

LeafFilter North's reply to:

LeafFilter North in Ravenna, Ohio - Check the facts before you buy

LeafFilter has an industry-leading lifetime, transferable warranty – the best in the business. We offer a 100% money back no-clog guarantee. If you are having issues with LeafFilter, please feel free to reach out to our dedicated service and support team at 800-749-4566.
Review
#677201 Review #677201 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Dishonesty

Full disclosure, this post is from a competitor who thinks consumers should research what they are buying.

1. Warranty.

Check the warranty. Leaffilter guarantees that the interior of your gutters will not clog but offers no guarantee that their screen will not clog.

Their product completely covers your gutter. Of course nothing will clog the interior...it's covered by the screen. But when the screen clogs (as many complaints indicate) then water will run over.

2. Consumer Reports.

Leaffilter claims to be the #1 rated gutter guard by Consumer Reports. Look it up yourself. Google "consumer reports gutter guards". Gutter Glove was rated substantially higher. And Consumer Reports had negative comments about all pro installed systems.

3. Misleading posts on this site.

Leaffilter claims that negative comments are from competitors and that they know this because they "checked the IP addresses." IP addresses are not published with reviews on this site.

Another review from Raleigh states that Leaffilter North installed on their home 10 years ago. The company has only done business in Raleigh for 5 years.

Someone is posting erroneous reviews on this site to make Leaffilter look better.

Bottomline. Buyer beware and please do your research.

LeafFilter North's reply to:

LeafFilter North in Chagrin Falls, Ohio - Poor management equates to a poor company

Hi there, I am sorry to hear that your roofers messed up sections of the LeafFilters. Based on many different variables, including the number of feet of damaged LeafFilter, the number of stories on your home, the number of inside/outside corners, etc. would affect the price of LeafFilter. We truly apologize that Matt did not get back to you in a timely fashion.
Review
#672344 Review #672344 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Bad service
Reason of review
Pricing issue

I paid what turns out to be an obscene amount of money some years ago to have Leaf Filter installed on my home. I have been moderately happy with the L.F. system, it keeps leaves out of the gutters but in a moderate to heavy rain the water runs over the gutters and onto the ground.

Recently I had my roof replaced and the roofers messed up a section of the L.Fs. creating very small gaps in some of the covers. Everything worked normal but I was concerned bees or something may find their way in there. I called L.F. to get an estimate and was told the area manager "Matt" will contact me. No call. After some time I called again and was told the same thing. Matt then called many days later stating he was busy. We set up an appointment and Matt turned out to be a no call no show! I waited a week for him to contact me with some excuse but he did not. I then tried to contact him but no return call. I told L.F. "I am through with Matt, is there anybody else I can talk to". The operator told me the manager "Scott" will contact me that day. No calls from the manager but Matt called(the person I said I did not want to deal with anymore). He sent an employee to measure the area who then put me on the phone with Matt who told me he would give me an estimate "today or tomorrow at the latest". No estimate! 2weeks later Scott(the manager) called me. He clearly did not have any measurements from Matt because he asked me how much of the gutter system needed repair. I told him to ask Matt for the measurements. Scott then "pulled out my file" and gave me as estimate of $1950.00 to fix the one section of L.F. system with small gaps in the covers! Scott couldn't understand why I wouldn't set up a appointment for repair! Scott never apologized for Matt and when I explained why I wasn't happy with the Leaf Filter company he became aggressive with me so I hung up on him.

Poor employees stem from poor management. Poor managers stem from a poor company.

BTW I repaired the section my self. It cost me about $17.00 and took about a half hour of my time.

LeafFilter North's reply to:

LeafFilter North in Charlotte, North Carolina - 20 to 30$ a foot what? Lol local!!! Contractors who stand by there work who probably doesn't even know pissed consumer exist

Installers are paid upon successful completion of each job. If our post installation inspection finds issues, the original contractor is given every opportunity to correct the problem without losing pay.
Review
#629620 Review #629620 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Problems with payment

Your so *** I installed there product for 2 yrs. every major gutter protection company is #1 in a *** magazine.

Leaf filter does not pay there help in full. You can buy gutter Rx comes with a 20 yr. warranty for 8$ For a 10 ft. Piece.

All aluminum no vinyl trash. And it's 90% cheaper then leaf filter or there competitors. They Lie to every customer. they have told me to lie to them they currently owe me 2000$ for work I done for them

I'm a small business owner who works hard I'm not a competitor I loved leaf filter they kept me steady work most of the time.

But if you get paid 12000 dollars for a gutter and filter job and they can't pay the installer the agreed upon labor bill that they quoted not the installer(They pay by the foot)(and for gutters the installer buys the D/S, gutter coil) (so when you buy your gutter material you get more on the footage when you buy the gutter stock.) so 12000$ all they bought was the filter. Owed 2000 to installer only payed them 700$ which only payed the gutter materials,gas ,and help. And they do this all the time. In every state.Repeat I'm not a competitor I'm an honest hard working American who couldn't pay his bills because of leaf filter *** me out of money every month for 2 years.

I recommend if you ever need gutters Or gutter protection Please call a local contractor gutters are only 3 to 5$ per linear ft. And gutter protection for same price.not this 30$ and 20$ a foot bull ***. Like all the major protection companys.

So I urge you to contact your local contractors the ones that still use the phone book to advertise and live 20 minutes from you not 3 hrs or 300 miles and you want have to worry about a pissed off installer coming back and tearing everything back down cause they didn't get paid for the job. That you payed them 5000$ for and they can't pay there help 300$ for installing it.

LeafFilter North's reply to:

LeafFilter North in Babylon, New York - Be careful before you purchase - runoff is a problem

Hi Thomas, We are sorry that your experience with our product has been less than satisfactory. Our service support team would be more than happy to provide you with a solution. Please contact us at 800-749-4566 so that we can further assess your situation.
Review
#617259 Review #617259 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Worthless warantee
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

We purchased the Leaf Filter system in January and had a problem from day 1. We own a Cape Cod house with a steeply pitched roof and were most concerned about run off. The salesman showed a demo in which they ran water in the sink and the leaf filter system handled it. Unfortunately, we believed him.

Anyone that gets snow should be careful before they buy this product. When it snows, the water freezes in the micro-mesh which acts like a cover to the gutter. The water then runs off effectively rendering the gutter useless. This occurs even with a light snow. Also, it can cause leaks as the water backs up along the top back of the gutter. You will have a trench line anywhere that this runoff hits the ground.

The service rep has been useless. What seemed like a no brainer has turned into a nightmare. We are probably looking at having it ripped out and new gutters installed. Be careful before you buy because if you get snow/freezing temperatures you will have the same problem.

LeafFilter North's reply to:

LeafFilter North in Saint Louis, Missouri - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers

We truly apologize for any inconvenience we may have caused.
Review
#603502 Review #603502 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Cons
  • Bad service
  • Rude customer service after sale
  • Absolutely no service
Reason of review
Poor customer service
Preferred solution
inform other people on how to deal with companies like this
Tags
  • Gutter
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers
LeafFilter North - LeafFilter's heavy handed sales practices & an oncall lawyer illustrate how adept they are at robbing their customers

3/4/2015First and for most - if you get these filters pay with a credit card or open their credit card. When you have issues and want them off your house file a complaint with the credit card company and you will be able to get your money back and NOT have to sign their standard nondisclosure agreement.

Essentially leaf filter is a great, highly overpriced device as long as you do not live in an area that has any potential for snow or ice. My experience:Everything seemed fine for the first 2-3 months until the first snow, at which point the leaf filters were completely blocked by the snow and as it melted water ran down the front and back of my gutters then froze.1. Making my gutters completely useless2. Damaging the wooden eves on my home3. Creating an ice flow and hazard in front of every entrance to my homeI contacted leaf filter and received a return phone call from one of their reps who asked me if I needed a lesson in liquids turning solid before I buy things, then told me they would never remove their product. After a few heated emails asking if this is how they normally do business and threatening including their professionalism in an article I was going to post. I was then contacted by one of their managers (Joe R.)After the initial insulting phone experience I refused to speak to anyone from their company over the phone. I chose to only communicate via email so I would have records of all conversations and Joe R called a lot trying not to have anything in writing. Finally Joe R admitted in an email that "ice can form on the system" but at no time during any of our conversations did he offer to remove their ‘system’. Instead I was passed off to their lawyer. What company have you ever heard of that requires a lawyer for a return? A shadey one. Their lawyer, Ryan N, then contacted me with a release that stated I couldn’t contact any agencies like the better business bureau, release them of any responsibility for damage to my home due to the modifications they made to my gutters and could not post any comments, articles etc online or I would be responsible for the entire amount due for the original purchase.The attorney, Ryan N, attempted to intimidate me into a corner in order to get me to sign their nondisclosure agreement but while I kept him talking via email, costing leaf filter money, I contacted the credit card company they opened an account for in my name in order to finance the purchase and filed a complaint asking for a return. After forwarding a summation and photos, a very helpful credit card company took my side and leaf filter had to come take their product off my house, reimburse me what payments I had made and all with out signing their nondisclosure agreement.

LeafFilter North's reply to:

LeafFilter North in Amsterdam, North Holland - Review of Leaffilter

We are so sorry to hear that you are disappointed in our product and service. We make it our mission to provide our customers with the best product, right along with the best customer service. All of LeafFilter’s installers are trained and local professionals that focus solely on gutters; we strive to provide the best possible experience for our customers, ensuring that your gutters are properly cleaned, realigned, and LeafFilter Gutter Protection is properly installed. We can assure you that Leaffilter is the most effective gutter guard on the market. We have every desire to correct any outstanding issues. If you would like to discuss your situation further, please contact our corporate office.
Review
#552284 Review #552284 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

I have unfortunately used the LeafFiler North recently. Here is my review about this company:

I am greatly disappointed by the product and the company’s service. LeafFilter North has not completed what was promised in their contract.

1. Downspouts not cleaned and realigned. The contract specified they would clean and realign all downspouts. They attempted only one (1) of sixteen (16). Their website (Gutter Guards | LeafFilter) specifies that installation will include “Step 2: Clean and Realign Downspout.” After partially attempting to clean one downspout, they advised that the bottom was blocked and they simply didn’t continue. Their promise was not completed.

2. Homeowner Inspection Certificate not received. Their website specifies their final step is “We will walk the perimeter of your property along with you to inspect the completed work and to answer any question or concerns you may have. You will then receive our Homeowner Inspection Certificate that guarantees a satisfactory installation.” They did not complete this inspection with me so I did not get to approve the installation. I would not have approved if I had been given the chance. I have never received a Lifetime Transferrable Warranty

3. Subcontracted Company and no response to complaints. LeafFilter was not the company that came to install the product. I was never told that they would use another company to do the job. If I knew I would not hire them. I called the day of the installation to complain that the job had not been completed properly. My first call reached a LeafFilter salesman JB, but he hung up on me. My second call reached a regional manager. He promised that he would personally come to check the work. He did not show up at the scheduled appointment time. He called after the appointment time had passed to reschedule. He did not show up for that appointment either. There was no call, no explanation after that. LeafFilter North has not followed through on their promises.

4. Improper installation. The product was installed poorly in comparison to the workmanship promised on their website and promised by the salesman. There are gaps between the guard system and the roof. There is damage to the roof in several places. They made poorly measured cuts to the fascia board exposing the wood to the elements which will cause rot. Please see the attached are photos of the poor product installation on my property.

5. Product failure. The system has not worked. I’ve since found another customer complaint that echoes my experience: “I know the guarantee says "nothing but water" in the gutters, but it should say "Not even water" in the gutters.” (LeafFilter - Redmond, WA | Yelp) LeafFilter gives a “lifetime guarantee” but their installation was never completed properly so the system didn’t work from day one! The promises and claims of this product and the LeafFilter company have fallen short. Attached are photos that show how the leaves sit on top of the gutters to block the water get into the gutters.

I have come to the conclusion that I have spent $13,509.59 on a gutter system that was installed improperly by a company (through a subcontractor) that has not responded to my complaints. I am devastated to discover that the company, their product and their promises are fraudulent.

LeafFilter North's reply to:

LeafFilter North in Bealeton, Virginia - Worthless Warranty

Hi Richard, LeafFilter offers a 100% money back no-clog warranty. If you are still having issues with our product, please feel free to reach out to our dedicated service and support team at 800-749-4566. You can also contact us online by visiting the following page: http://www.leaffilter.com/contact/service-support/
Review
#543751 Review #543751 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution

I have written and tried to contact Leaf Filter concerning a serious overflow problem causing black mold and mildew on the cement deck below. Due to the incorrect angle of the gutters they also collect leaves in the Fall and oak fronds in the Spring which have to be manually removed.

I have a large home with two levels of gutters so the job was very expensive. I received a Warranty but when I tried to contact Leaf FIlter with a letter of complaint it was returned saying "moved...left no forwarding address"

Their website also did not respond. Buyer Beware!