Product: Leaffilter North Gutter Guard Clear all filters (64 of 64 reviews match)
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LeafFilter North's reply to:

LeafFilter North in Burlington, Vermont - Leaf Filter - NOT Recommended

Hello- At LeafFilter, we are dedicated to providing exceptional customer service and communicating well with all of our customers. Your review has been shared with management and will be taken into consideration for future jobs.
Review
#265434 Review #265434 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard
Loss
$1300

On May 31, 2011, Leaf Filter sent a sale representative, to our home in Seattle to give us a quote on replacing gutter on our house. He explained to us the whole job involves replacing our gutter system including install new downspouts for the whole house.

We have a section of the downspout in front of our house, that is a black tube connected to the drain. Leaf Filter sent out their installation people, and the first team told us he would not replace that portion of the downspout after the installation is already finished. We disagreed, they came back and took out that section of the downspout, making the area connect to a another downspout further down the gutter. That fix did not work as the gutter clog after the first rain after the gutter was installed.

Leaf filter then sent out another team to reinstall the downspout but still not replacing the whole portion. After spending thousands of dollars on our gutter, we are still having this black tube under our front door. Had we known that from the beginning, if the sale representative and installation people inform us prior to installation that a portion of our downspout could not be done, we would have NEVER chosen Leaf Filter. We feel that Leaf Filter had falsely advertised their product and service to us.

There was constant miscommunication between management and the installation team. We had a terrible experience with Leaf Filter and would have never chosen the to use the company had we known it would cost us so much time and stress.

In addition to the above, Leaf Filter originally did not install the gutter as promised as well. The rep said that flashing would be installed, and after the first time out, flashing was not installed. The installation people told us that it was checked as necessary, so they didn't feel it was needed so they didn't do it.

It was something we specifically asked the sale representative and told him we wanted that to be done. So, we had to spend extra time getting them to come out and install flashing. Because the flashing was installed after the gutter was already in place, I have reservation about how well that was done. I am certainty concerned about the job.

In addition to the above issue, I have spent so many hours on this job, something I did not expect to have to be doing when I hire Leaf Filter.

I expected them to come out and do their job as promised. Leaf Filter does not provide good customer service, terrible communication within the company and not a company I would ever recommend to anyone else.

LeafFilter North's reply to:

LeafFilter North in Charlotte, North Carolina - Leaf Filter Service Terrible

Hello- LeafFilter is committed to providing top-notch customer service to all of our customers. If you have any questions or concerns regarding our gutter guard product, please reach out to our service and support team at 800-749-4566. Thank you!
Review
#265289 Review #265289 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

Leaf Filter gutter protection was the most expensive product we looked at. But the salesman spoke endlessly about the lifetime service we would receive, any problem would be handled gladly etc. It was all bunk.

They installed the product but didn't do some of the items agreed to by the salesman, such as piping the output from upper tiered gutters into the lower ones. We called the salesman a couple weeks later and he couldn't remember who we were and just told us to call the 800 number. We called and they took the info and said we would receive a call from the local office within two weeks to come out and fix it. Bottom line is that we never heard from them at all. We have been unable to get any attention once they got our money. Whatever you do, do not deal with these people.

This is in Charlotte, NC.

LeafFilter North's reply to:

LeafFilter North in Seattle, Washington - Leaf-Filter gutter systems grow moss!

Hello, Thank you for your feedback. Please contact our service support team at 800-749-4566 so that we can assess the cause of the moss growth and find a solution to your unique situation.
Review
#206383 Review #206383 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

I must agree with the other complaint-comment on the Leaf Filter gutter system.

If you have numerous deciduous, pines or cedar trees and get the typical tree debris build up, I sure wouldn't recommend Leaf-Filter! All that stuff sits and doesn't blow off on the next windy day. It gets embedded in the "surgical micro-mesh screen" and grows moss!

True, the gutters don't clog, as the water cascades right over the gutter-cover and onto the area below.

I have to use my "gutter brush" and from a wheelchair, cruise around the entire house and sweep off the gutter cover!

LeafFilter North's reply to:

LeafFilter North in Seattle, Washington - Leaf Filter gutter screens do clog

Hi There- LeafFilter is backed by an industry-leading, lifetime, transferrable warranty which features a 100% money back no-clog guarantee. Please contact our service and support team at 800-749-4566 so that a local service technician can come to your home and inspect your unique situation.
Review
#197190 Review #197190 is a subjective opinion of poster.
Product
Leaffilter North Gutter Guard

I have alot of fir trees in my backyard. Leaf filter guarantees that their gutters dont clog and that only water gets through.

That may be true but over time the smaller debris clogs the screens that covers the gutter.

Then, when theres a heavy rain, alot of the water starts dripping off of the front of the gutter.

I have to drag the pressure washer up on the roof to clean the gutter screens every 2 years. Maybe I can get the service rep over to pressure wash my gutters for me because I'm sick of doing it.