Product: Leaffilter North Gutter Guard Installation Clear all filters (9 of 9 reviews match)
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LeafFilter North's reply to:

LeafFilter North - LeafFilter's Modus Operandi

John – We understand that it may seem like our product is similar to those that can be bought at big box stores, however, LeafFilter is quite different. LeafFilter is professionally installed and secured to your existing gutters. Our professionals clean and realign your gutters to ensure water is flowing away from the foundation of your home. Unlike DIY screens at Home Depot, LeafFilter is made from a micromesh material and keeps out ALL debris. Finally, our product comes with a lifetime transferable warranty that guarantees your gutters will never clog. If you have any questions, please do not hesitate to reach out to us at 800-749-4566.
Review
#1667662 Review #1667662 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Cons
  • Contracting methods
Reason of review
Pricing issue
Preferred solution
Price reduction
LeafFilter North - LeafFilter's Modus Operandi

They inked my 89 year old senile step-mom to a contract on August 8th and immediately installed the following day before the ink had a chance to dry. Not sure what happened to her 3-day right to rescind?

Initial cost was $5,970 for 164 linear feet, or about $36/ft. They applied a product discount, senior rate, and military discount to bring her cost to $4,477 or “only” $27.30/foot. After I learned of the cost post-installation, I researched pricing at HD & Lowes to discover a material price of less than $3 per linear foot.

The most they can possibly have in this job with material and labor is $1K, so about a 600% markup. Just want anyone considering calling or that have called for service to be aware of this markup and quickie install prior to picking up the phone.

LeafFilter North - Shoddy installation
LeafFilter North - Shoddy installation
LeafFilter North - Shoddy installation
LeafFilter North - Shoddy installation
LeafFilter North - Shoddy installation
LeafFilter North - Shoddy installation
Hi James – We definitely want to ensure your gutters are in good working order to keep your gutters clog-free. We have forwarded your comments to our service and support team and will have someone reach out shortly to address your concerns. Thank you for being a valued...
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Review
#1640212 Review #1640212 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Tags
  • liars
  • Leaf filter guards
  • Leaffilter Leaffilter Failure
I had my leaf filter gutter protection installed this past December. I have no complaints whatsoever. The quality of product/protection you get from having leaf filter installed is just out of this world. The installation crew worked nonstop and has the covers...
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1477804 Review #1477804 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Reason of review
Good quality
Excellent experience from the beginning. Nick was extremely knowledgeable and friendly. He met with us on Saturday and had a crew there on Monday morning. They installed our LeafFilter Gutter Protection and cleaned up in a few hours. We couldn’t be more pleased. –...
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1477806 Review #1477806 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Reason of review
Good quality
LeafFilter North's reply to:

LeafFilter North in Altamonte Springs, Florida - On going problem

We appreciate your feedback! We’re so happy to hear your local team was able to figure out a resolution. Thank you for recommending LeafFilter and enjoy your clog-free gutters.

Review
#1377069 Review #1377069 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Reason of review
Not as described/ advertised
Loss
$1200
Preferred solution
Give me what the sales rep promised, your the experts

Update by user Nov 08, 2018

After several conversations with the local Leaf Filters they came up with a different way which finally solved our problem. I was happy to pay for the labor only. I would recommend Leaf Filters to anyone.

Original review posted by user Oct 09, 2018

We bought Leaf Filter for the front gutters and they are working fine. Our problem is with the rear gutter in our screened pool enclosure.

I was told I wouldn't have to get on the roof to clean the gutter. Well when they installed the special screen they installed it on the gutter which is 5 inches below the roof line, then the 6" gutter and then the screen from the enclosure forming a U-Shape. Now the leaves simple fills the "U" making the screen useless since the water isn't able to get into the gutter.

We had a tech come out and he cleaned the gutter, his suggestion was to purchase PVC pipe attach it to my shop vac this way I wouldn't have to get on the roof I'd be able to vacuum the leafs from a ladder and simply remove sections of the PVC as I pulled it towards me.

I'm 75years old, 100% Disabled. I'm still waiting on an answer to resolve our problem.

I purchased this product to resolve a problem and now I have a bigger problem.

LeafFilter North's reply to:

LeafFilter North in Berlin, Connecticut - So far not good

Hi Pamela- Thank you for your feedback. Our customer service team has reached out to you to resolve this issue. If you require further assistance, please call us at 800-749-4566. Thanks!

Review
#1330014 Review #1330014 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Pros
  • I liked what was sold to me
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

I had a portion of my leaf filter put in 2 days ago & still waiting for them to return. They took off gutters in the back of my house & now there is no protection back there.

I wouldn't mind as it rained yesterday but today is beautiful & I have heard nothing. Unaceptable. .I called the 800 customer service & had to leave a message. Unaccptable again.

someone would get back to me in 24 hrs??? unacceptable again. . I called the main number & they sent me to customer service where I got an answering machine again.

I called the main number for the 3rd time & they also told me the job was completed.

I would have to wait 24 hrs. Really???

I filed a complaint yesterday. LeafFilter contacted me this morning explaining how this happened. I should not have listed the phone numbers of the people. They arae coming tomorrow to finish the job. Thanks for your help but please remove the post. I would appreciate...
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1201133 Review #1201133 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Pros
  • Called me immediately and completing the job tomorrow
Reason of review
Job wil be completed tomorrow
Tags
Resolved
LeafFilter North's reply to:

LeafFilter North in Summerville, South Carolina - Waiting over 3 months and job not completed - Resolved

Hi Jerry-Thank you for your feedback. Management has been advised and will be reaching out to you shortly.
Review
#1200841 Review #1200841 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Reason of review
Poor customer service
Loss
$400
Preferred solution
Deliver product or service ordered
Tags
  • Poor Service

Update by user Mar 05, 2018

LeafFilter promptly contaced me after my post and my issue with the company has been resolved to my satisfaction. Please remove the post from this website.

Thank you. Jerry

Original review posted by user Mar 01, 2018

Gutters guards were installed on Nov. 16, 2017.

They damaged my gutter on the left front of my home. They agreed to replace the gutter and said they would be back the next day. After numerous calls, the installer showed up on a Sunday in January to do the work. They took down my existing gutter but their equipment had a problem so they could not make the replacement.

Again (Larry) said he would come back the next day. I made numerous calls to the installer but no response. I made several calls to Account Manager, Roger Roa

(914443-9482) and spoke to him once, then he never returned my calls. I called the area Manager William (845-851-8556) and explained my problem in a messaage...no response or follow up calls.

I called LeafFilter customer service in

in Ohio who promised someone would call me..No responsse. I continued to call but no one would give the courtesy of a call back. Finally I reach William at the Summerville, S.C. office of LeafFilter(419-287-6680).

He was unaware of my problem and seemed to want to help. He promised to call me back but after waiting 9 days, I called him and left a message. No response. I have no gutter on the left front of my house and a piece is hanging down.

This has been going on for 3 1/2 months and they continue to ignore my calls. The customer service is the poorest I have ever encountered, especially from a seemingly reliable company.

I made the mistake of paying them before the work was completed. This has taken up much of my time and patience.

LeafFilter North - Very Happy

From Eric, the salesman, to Jeremy, the installer we could not be more pleased. Professional and thorough from start to finish. Everything was cleaned up better than when Jeremy started. Very respectful and courteous. Thanks for a fantastic job and product.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1124272 Review #1124272 is a subjective opinion of poster.
Service
Leaffilter North Gutter Guard Installation
Reason of review
Good customer service

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