LeafFilter North's reply to:

LeafFilter North - Worse experience

We appreciate your feedback and are sorry to hear you are not satisfied with our installation experience. Our records show that we did arrive on the scheduled installation day and there was an authorized representative at your home at that time. We have been trying to reach you to resolve your concerns and are awaiting a return call. You may reach out to Service Department at 1-800-749-4566 and ask for our Corporate Response Team.
ID
#1135535 Review #1135535 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Poor customer service

When I placed my order I was promised that I would be notified before they came to install. I tried setting up appointment times several different ways but never a response.

I got a call one day when I was at the work asking for payment, I said the job was never done. To my surprise he told me they came over a week ago and installed the product. No one was home that day so I am not sure they even cleaned the gutters.

Very disappointed in leaffilter and how sneaky they are. They are not honest

LeafFilter North - Just had my Leaf Filter Gutter done

Just had my Leaf Filter Gutter done this week and am very satisfied with the product and installation. Julian the installer did an excellent job and was very professional and I'm happy to give this company a five star review! So glad to see that I won't have the problems of leaves clogging my eaves now! Thanks again for your great product!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1110173 Review #1110173 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good quality

LeafFilter North - Great Company

I needed all of my gutters replaced on the house. They scheduled the work, were here on time, did and excellent job installing new buyers and the appropriate filters. Cleaned up the area and the work looks great. I could not have asked for a better job. I do not hesitate to recommend them. If I ever need any similar work I will call them.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1094659 Review #1094659 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good quality

LeafFilter North - Wonderful Experience all the way around!

Everyone that I had contact with from the company was extremely pleasant and knowledgeable. The phone operator Laverne was wonderful. Scott did a great job explaining the product and answering any questions or concerns. I was hesitant to spend $3,200 but in the end I got a premium product, excellent installation down to the last detail and the peace of mind knowing that I have a LIFETIME warranty against any clogs! I got some discounts including one for signing a contract and scheduling the work immediately, which was great for me- I wanted to get them installed very soon and it was the next day! I am so happy that I made the decision to contact Leaf Filter! If you need new gutters, call Scott Logan at Leaf Filter and don't wait!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1088456 Review #1088456 is a subjective opinion of poster.
Location
King Of Prussia, Pennsylvania
Service
Leaffilter North Gutter Installation
Reason of review
Good quality

LeafFilter North - Fantastic product and service

I would just like to extend my gratitude to the sales rep and the installers who came out and did such a wonderful job on installing the leaffilter product. I guess they must be very busy because they scheduled me for today which is Sunday. I commend the installation crew for doing a spot on perfect job. It's a fantastic product. It's a fantastic service. Both of us will be happy to get ourselves off the ladder and on to other things. Very professional in every aspect. I will be recommending you to my neighbours and friends.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1067562 Review #1067562 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good customer service

LeafFilter North - Excellent Installation and Excellent Product

Doug, the installer, did an excellent job installing the Leaf Filter system on my house. I am very pleased with the installation and very pleased with the product. I will be recommending it to my neighbors for sure.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1054204 Review #1054204 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good customer service
LeafFilter North's reply to:

Leaffilter North - Gutter Installation Review

Hi Yolanda- While the underlying causes of your concerns are not due the installation we provided or under the purview of the warranty, we have created a standing offer of resolution for your unique situation. However, you have not yet accepted and we have not been able to move forward with your case. We encourage you to reach out to our service and support team at 800-749-4566.
ID
#1017952 Review #1017952 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation

HORRIBLE AND WANT A REFUND!!!! MICHEAL PECK AND D.

WEINRICH SHOULD NOT BE A PART OF THIS COMPANY!!!! I WAS NOT COMMUNICATED THAT I WILL HAVE A WET PORCH NOR ICE SICKLES HANGING FROM MY GUTTERS!!!! NEVER IN THE 19 1/2 YEARS HAVE I HAD THIS! THIS IS HOW YOU DO DISABLE VETERANS?

PLEASE REMOVE THE PRODUCT AND REFUND ME 1749.00! THANKS YOLANDA

LeafFilter North - Impressive Performance

We were impressed with the workmanship , timeliness and demeanor of the sales person and installers. Follow up inspection the next day also impressed us immensely. Mr. Wright was very professional.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1014278 Review #1014278 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good quality

LeafFilter North - Leaf Filter: Great Product

I could not be happier with the product or more satisfied with the outstanding service. From the point of sale to completion of installation, Leaf Filter folks were great to work with; everyone has a friendly and very helpful attitude. And, the best part is the guards are simply the best. I've owned six different homes, and all with gutter covers. Leaf Filter gets my vote as the best. I highly recommend Leaf Filter!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1000854 Review #1000854 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good quality

LeafFilter North - Love them!

We bought them in August and they were installed incorrectly so the company made it right by replacing all our gutters and installing new Leaf Filters. The stand by their product. Our home is surrounded by woods that include pine trees and now we no longer have to get on our roof weekly to clean the gutters. We went through Hurricane Matthew in October and everything worked as it should. Such a blessing to have these on our home. I would highly recommend them and the company because it stands by it's product.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#962614 Review #962614 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good quality
LeafFilter North's reply to:

LeafFilter North - Poor customer service

Hi Jim- We are pleased to have found an amicable solution to your concerns and know you will be satisfied with your LeafFilter gutter guard system!
ID
#939606 Review #939606 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Order processing issue

Leaf Filter North of Washington, Inc

I am not sure if the "Leaf Filter" product is good or bad. They told me they had 120,000 happy customers. Unfortunately, I am not one of them. I am not posting a bad review because this is a hobby. I am posting because this has been a very bad experience and I would hate that you or someone you know would have to experience that we went through. And we still have NO gutters. Just read my story and think about it. Is this what you want to possibly experience? Then go for it.

On September 10, 2016 Leaf Filter sales rep Zack W. arrives to introduce us to the product. We like what he is showing us and it looks like a quality built in the USA product. Zack writes an agreement with a approx. start & completion date of September 27, 2016. The dollar amounts were agreed upon and we were excited and ready. The 27th arrives and we wait and wait. We finally call them to get info on their eta. They are not coming today, per the installation manager Jason, because a piece of equipment broke. We agreed that the next day, 28th, was ok. Wednesday arrives and so does Leaf Filter installers. I speak with the installers come to find out they were in Portland and knew nothing of the augers issues, mmmm Jason. It looks like all is going good now. But wait....they show up with less than 60 feet of material. They have nothing to work with. I read their work order and it said we had 150' of existing gutter. That was baffling, why would we be paying to have gutters installed if we all ready had them. Oh well the installers were very nice and were extremely embarrassed by the situation. So, once again we reschedule this time for October 3 and again we have to contact the office to locate the crew. They are not coming, all of their trucks are broken down. The entire fleet must be two trucks. Now we have to reschedule for October 19th. We thought this would give them time to make repaired to the fleet and get our material gathered. Finally it is the 19th and they set a time of 8-9 a.m. which we agreed. We wait and wait. Noon rolls around a we call. Guess what? Their trucks broke down and they would need to reschedule. NO YOU WILL NOT!

That was four days of vacation wasted.

LeafFilter North's reply to:

LeafFilter North - A Great deal

Hello- We are so glad that you are satisfied with our gutter guard system! Thank you for being a valued LeafFilter customer.
ID
#933702 Review #933702 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
ALL OF THE ABOVE

My husband & I are retired .We needed to do something with our gutters I was in fear my husband would fall off the roof. I called Leaf Filter .

There Rep. came out two days later. The job was done. within the week.

He worked with us ,knowing we were on a fixed income. I can't say enough about the service we received. I would recommend them highly. The next day we had a heavy rain fall.

The gutters did what they said they would .So if you are retired person or can't get to your gutters for any reason give them a call ,you won't be sorry. Happy in R.I.

LeafFilter North - Install Leaf Filters

Every process of this installment, from the estimate to the actual work, was top notch. I could not have been more happy with the way things turned out. The two man crew was not only courteous and professional but took the time to explain how the gutters would work and what I would need to know for the first few rainfalls. I would highly recommend these guys to anyone. And I felt that I got what I paid for and that as not only a good product but the warranty that stands behind it and the security of a job done well enough that I won't have to worry about it in the future.
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Verified customer
ID
#931080 Review #931080 is a subjective opinion of poster.
Location
Gresham, Oregon
Service
Leaffilter North Gutter Installation
Reason of review
All of the above
Verified customer
LeafFilter North's reply to:

LeafFilter North - A Good Experience

Hi John and Pat- We are so glad you are pleased with your LeafFilter experience! Thank you for being a valued customer.
ID
#930769 Review #930769 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Reason of review
Good customer service

A good experience from the start. The salesman was professional yet helpful, and very knowledgeable about the company and product.

The installer was right on time.

Professional installation was performed in less than a day, and the site was left clean and neat. We are quite happy with our Leaf Filter gutters, plus they look great!

Verified customer
LeafFilter North's reply to:

LeafFilter North - Purchase and installation of Leaf Filter gutter protection

Hi Gary- We are so glad that you are pleased with your LeafFilter experience and will never have to climb a ladder and clean your gutters again. Thank you for being one of our valued customers!
ID
#930737 Review #930737 is a subjective opinion of poster.
Service
Leaffilter North Gutter Installation
Pros
  • Great product design
Cons
  • Somewhat pricy
Reason of review
Reliable warranty

I was very pleased with the knowledge and presentation of the salesperson on the Leaf Filter concept, design and function.

He was thorough and concise on his presentation and was willing and capable of answering all of my questions.

I liked and decided to take advantage the opportunity to charge the cost to a Wells Fargo credit card interest free over 48 months.

The installer was excellent and a very hard and thorough worker. He started the installation about 9:00am and finished around 8:30 pm with few breaks on an extremely hot and humid day.

The cost of the Leaf Filter protection system is "pricy" but so far I am very pleased with how effective they are and appreciate not having to climb the ladder to clean my gutters!

Gary Wingfield

252-442-1963