LeafFilter North's reply to:

Terrible product | LeafFilter North in New Albany, Indiana

Jeffrey – We have forwarded your comments to our corporate service team and will have someone reach out to you shortly.
Review
#1539546 Review #1539546 is a subjective opinion of poster.
Service
Leaffilter North Gutter Replacement

Had them installed 2 years age and they look terrible. Seams are rising up and have had numerous people in subdivision comment on them.

Have been lied to twice by the sales people about the product. Would not recommend this product to anyone and as a matter of fact I've done so

LeafFilter North's reply to:

Missleading, salesman was deceptive | LeafFilter North in Township 10 Lemley, North Carolina

We have forwarded your comments to our service team and invite you to evaluate the LeafFilter system to see how it performs. Our team will reach out to learn more about your experience.
Review
#1535266 Review #1535266 is a subjective opinion of poster.
Service
Leaffilter North Gutter Replacement
Cons
  • Product or customer service
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • fail

Update by user Jun 17, 2019

It has rained a few times now and so far the gutters seem to be working, this fall will be the real test. A person was sent to look at the job and assess the problem.

He seemed knowledgeable and stated he would send a report to the office. That was almost a month ago. I waited for the company to contact me but no one has called. I called the company and was told someone would call me back.

That's been over a week now and of course no one has called me. I would not recommend this company or use them again simply because of the customer service. I don't expect the company to do anything to resolve this situation because they have already been paid for the work they did. I would suggest if you use this company, don't pay them until you are satisfied with the job.

I don't feel like this company is honest or trustworthy. Be careful and use caution with these people.

Original review posted by user May 15, 2019

Salesman never stated that gutter would not be replaced on the sunroom, never showed me the sketch he made until after the install. When I questioned him about why the gutter was not replaced he tried to blow it off and said the sunroom would not hold a gutter.

When I told him there was a gutter there now he started saying you couldn't put a real gutter there, and called what I had installed there over a year ago a *** piece of junk gutter that should be taken down and thrown away. If he had made that comment before the install I would have canceled the job completely !!!!! The gutter that's there works just as good as any but dose not match the rest. Teach your salesmen some manners!!!!!!

They can leave the arrogant northern attitude somewhere else, I wont tolerate it. As for the sunroom not holding a gutter......if your installers are that bad, get new ones!!!! You can install gutter on something besides wood if you know what your doing. I am also not happy with the installers.

I have found gutter nails, and screws in my yard and my driveway!!! I, or maybe you guys, hope I don't get a screw in a tire on my vehicles. There is also debris in my flower beds where the old gutters were taken down. For 5600.00 plus dollars to install 144 feet of gutter I expected much better.

I will say the gutters look nice, hope the work as well.

It has not rained since the install so I don't know if they work or not. I will write another review once the system has been installed for a while and see how it works.

LeafFilter North's reply to:

Not happy with the sales team and financing aspect of the whole process. | LeafFilter North in Hudson, Ohio

Hi John- Thank you for your honest feedback. A manager will call you shortly to discuss your concerns.
Review
#1199989 Review #1199989 is a subjective opinion of poster.
Service
Leaffilter North Gutter Replacement
Cons
  • Product not as promised
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

I agreed to have Leaf Filter redo some trim on my century home. I didn't want their gutter protection as it was way too expensive.

During the sales meeting I expressed that I wanted a gutter replaced because it could not handle the volume of water during heavy rains and was creating an additional problem of flooding in my basement. I even pointed out a spot in my house where the gutter overflows and causes a moisture problem on the inside. The subcontractors showed up much sooner than I expected as it was bitter cold and snowing. They worked about a half day and left because they did not have the proper equipment to reach the height of an older two story home.

I was led to believe that the material they were using was a Leaf Filter product that was perforated to allow for ventilation of the attic. However it was not perforated, installed directly over the old wood soffit and picked up at the ABC store in Hudson! Not to be confused with the ABC Liquor Store they told me! The next day I received a call from the salesman saying the price was misquoted and would like me to come up with $500 more!

Gutter never was installed, I'm being billed for costs that I didn't want through their finance company which shows up on my credit report and looks unfavorable to my bank when I applied for a loan! Subcontractors were qualified, courteous, and underpaid! They were not surprised when I told them the work was not done and admitted there were other problems with other clients. Then they pointed out to me that there was no mention of a gutter replacement in the contract!

HMMM!

Gutter people don't do gutters or buyer beware! I've been bamboozled by a team of con artists!

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