LeafFilter North's reply to:

True comsumer cost | LeafFilter North in Lewiston, New York

Hi there - It is our intention to provide our customers with the best possible price. In many cases, homeowners will qualify for discounts which will drive the price down. Pricing depends on a number of different factors, meaning that each quote is customized to the individual and the home. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/.
Review
#693128 Review #693128 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Pricing issue

I was interested in getting leaf filter, and had there salesman

come out to give my a price. He said I needed 150 feet,and

my price would be $ 4400.00. (almost $ 30 dollars a foot)

When I said I needed to think about it, he lowered the price to

$3800, saying he could offer a factory discount. When I said I still

wanted to think about it, he said I could get a flexible installation

discount, he again lowered the price, this time to $ 2900.00

if I would sign the contract today. Astounded by the sudden $ 1500.00

drop, I again said I needed time to think it over. He then called his

manager saying I needed time, and the manager said I could receive

commercial pricing because I had white gutters ( most everyone does)

and my price would be $ 1900, but I had to agree to a contract right away!

$ 2500 hundred dollar drop in a matter of minutes. They are obviously making

money at this price too. I them realized the pricing scam and said no thank

you!!! Beware consumers, the product did not seem bad but the deceptive

sales practices ,left me with a bad taste. Beware everyone!

LeafFilter North's reply to:

Leaffilter North - Installation Review from Philadelphia, Pennsylvania

Hi there - Sorry that you are experiencing issues with LeafFilter. This is not indicative of how LeafFIlter should be performing. Please call our service and support team so that we can address your unique situation and provide a solution. We can be reached at 800-749-4566.
Review
#682860 Review #682860 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Poor customer service

my parents had leaf filter install a year ago.what they clam are the best.first off they paid $4000 two the plastic got chewed away by animals.the fly neatting blow off in the wind.made many calls to joe.but he was out selling hot tubs.here a guy selling two products.stay away from thease people.its junk.

LeafFilter North's reply to:

Leaf Filter doesn't honor their own contract. | LeafFilter North in Locust Grove, Georgia

Hi William, We apologize for the inconvenience. Our service team is dedicated to resolving your issue. We have local technicians in your area that would be more than happy to assess your situation and come up with a solution. Please contact us at 800-749-4566.
Review
#646661 Review #646661 is a subjective opinion of poster.
Service
Leaffilter North Installation
Cons
  • Would not cancel transaction
  • Product not as promised
  • Bad service
Reason of review
cancellation of transaction
Loss
$3400
Preferred solution
Full refund
Tags
  • installed badly

I was not pleased with the installation of their product and cancelled the transaction within 3 business days per their contract and they charged my wells fargo account a week after I cancelled the transaction. Shingles are curled upwards and can see the roof decking at the ends of the roof where the leaf filter is pushing the shingles up.

Customer service is bad and have no local number to contact the company. Beware of this company. They are on Angies list and have contacted Angies list and complained about this company. The Governor's office of Consumer Protection is next step as well as an attorney.

Plan on going by their office Monday and see if they want to settle this matter or if further steps have to be followed. I would not recommend this company to anyone.

LeafFilter North's reply to:

Does not work as advertised, Poor quality material, | LeafFilter North in Bristow, Virginia

Hi Charles, We are sorry to hear you are less than satisfied with our product. Our dedicated service technicians would be happy to assess your situation and come up with a permanent solution. Please contact us at 800-749-4566.
Review
#616895 Review #616895 is a subjective opinion of poster.
Service
Leaffilter North Installation
Cons
  • Does not work as advertised
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

The life expectancy of the system is less than two years. Wind has lifted the system out of the gutters; requiring re-installation's of the system.

The mesh covering has totally disintegrated allowing the perforated plastic to clog with leaf debris. We had the leafilter gutter protection system installed on her house in 2002. The installation was poor and unacceptable. When I requested an authorized leaf filter dealer to review the work; I was told it would cost an extra $1365 to fix the shoddy installation.

No end caps allowed birds to nest and clog my gutters. The system was put in upside down in some places.

LeafFilter North's reply to:

Leaf Filter should be call Gutter Covers | LeafFilter North in Bainbridge Island, Washington

Hi there - We understand your concerns, however, LeafFilter North and LeafFilter NW are separate business entities. I can assure you that LeafFilter North honors our own warranty and guarantee.
Review
#579205 Review #579205 is a subjective opinion of poster.
Service
Leaffilter North Installation
Cons
  • Absolutely no service
Reason of review
Warranty issue
Loss
$12000
Preferred solution
Let the company propose a solution

My installation by Leaf Filter NW was March 08. Pollen and mildew plugged the famous micro screen so the screens turned out to be a wonderful gutter cover.

I called NW and they came out and cleaned the screens. They came out twice and told me just call when it happens again.

Well, they are gone with the wind and the company that has the Seattle area, Leaf Filter N, will not honor NW's promise. Could you imagine buying a Ford from a dealer that goes out of business and you find that your warrantee is not honored by another ford dealer?

My next rant will be to the Washington State Attorney General. Leaf filter should be thrown of the state before someone else gets ripped off!

LeafFilter North's reply to:

TORNADO & GOLF BALL SIZE HAIL NO PROBLEM FOR MY LEAFFILTER | LeafFilter North in Greensburg, Pennsylvania

We are so happy to hear that your LeafFilter system is still working after a huge storm. Enjoy your clog-free gutters!
Review
#554192 Review #554192 is a subjective opinion of poster.
Service
Leaffilter North Installation

TORNADO HIT HOUSE NEXT TO ME AND DESTROYED 63 HOUSES IN MY NEIGHBORHOOD THREE YEARS AGO. MY LEAFFILTER IS STILL WORING LIKE THE DAY IT WAS INSTALLED!

LOVE STAYING OFF MY ROOF. GREAT PRODUCT!! SNOW AND ICE HAVE NOT EFFECTED THE LEAFFILTER WHAT SO EVER. IT WORKS MUCH BETTER THAN THE HELMET TYPE OF PRODUCTS THAT CLAIM THAT NOTHING WILL GET IN YOUR GUTTERS.

WHAT A BUNCH OF *** THAT IS. PLUS THE INSTALLATION UNDER THE SHINGLE VOIDS THE WARRANTY ON YOUR ROOF. I AM VERY IMPRESSED THAT LAST MONTH INC MAGAZINE LISTED LEAFFILTER AS ONE OF THE FASTEST GROWING COMPANIES IN THE COUNTRY.

HOPE THEY KEEP UP THE GREAT JOB!! GEORGE YOUNG

LeafFilter North's reply to:

Poor customer service | LeafFilter North in Stevens, Pennsylvania

I am so sorry to hear that you installation did not go as planned. We have 150,000 customers, and although we hope that every installation goes smoothly and as planned, there are some unique circumstances that are very few and far between. We sincerely apologize for the inconvenience.
Review
#553635 Review #553635 is a subjective opinion of poster.
Service
Leaffilter North Installation

we were scheduled for an install for Nov. 1st and the salesman picked the date and said they would be out at 7 am.

This was scheduled for a sat. and I asked him twice because we wouldn't get up that early on our day off but he said that is when they would be here. Well needless to say they never showed up and never called.I called sat and got an answering machine that says they are closed and I left my information someone called me back on monday at my home number and asked me my name and number and said they would call back. lol they called me from the information I left why call to get the information gain and say we will call you back.

No calls so I called for a manger which hey told me there wasn't anyone just the person who schedules.He said he had no reason they why they did not show up. After seeing the complaints I am glad they didn't show up I will fine another company.

LeafFilter North's reply to:

HIGH PRESSURE SALES TATICS IN YOUR KITCHEN | LeafFilter North in Raleigh, North Carolina

Hi Mike, We appreciate your feedback. Your input has been forwarded to our management team and will be taken into consideration.
Review
#550841 Review #550841 is a subjective opinion of poster.
Service
Leaffilter North Installation
Pros
  • National company
Cons
  • Bad sales practices
Reason of review
Poor customer service

The SALES people are rude with high pressure sales tactics. If you ever did a time share sales presentation it is of the same school of demeanor.

Making you fell bad and *** if you do not buy form them right then, there and now. Elderly neighbor had product installed had few issues with product mesh separating from plastic base after 1 year. But product worked well when it did not come apart. Could of been just bad installation or bad batch of product.

I wanted to give it a try but with the high pressure sales tactics giving it to me for "1/2 price if I purchased today" turned me off as shaky conniving people. Was very rude when we repeatedly told sales rep no. I say look elsewhere for other micro mesh products manufactures.

It is good technology just bad company.

LeafFilter North's reply to:

Leaf Filter deal frustration- worst experience ever | LeafFilter North in Medford, Massachusetts

Hi there - we are sorry to hear that you were dissatisfied with your LeafFilter experience. We have every desire to complete your installation and make sure you are 100% satisfied.Please feel free to contact our service and support team if you would like to discuss your situation further.
Review
#542370 Review #542370 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Problem with delivery
Preferred solution
Full refund

Highly unprofessional, rude and full of lies - Including Sales Rep and Installation Crew. They kept making appointment, did

not show up or cared to call to notify. We kept waiting, missing our work. Its been three months the job is still not complete, even our repeated phone calls and requests. Every time they come up with new lames escuses and lies. Our gutter problem still persists not to mention because of their lousy incomplete work our basement starting flooding. Sales rep had promised to not to charge a penny if we are not satisfied. Forget about those lame excuses they did not even call to apologize. We are contemplating to take legal action against the company. We had to pay for cleaning and other items we lost due to water damage in basement.

LeafFilter North's reply to:

Great company and product | LeafFilter North in Paramus, New Jersey

Thanks so much for leaving us your feedback! We are so glad to hear that you are loving your LeafFilter system. You are absolutely right - LeafFilter has had over 150,000 customers with positive reviews on HomeAdvisor, Trustpilot, the BBB, and Angies List. Thanks for being a valued LeafFilter customer!
Review
#538146 Review #538146 is a subjective opinion of poster.
Service
Leaffilter North Installation

For decades, my husband had been lugging out the ladder to clear the 2nd story gutters of pine needles and those stringy things that come off of an old oak tree that we simply refuse to have taken off our property. About 10 years ago, he installed some chicken wire mesh that he suspected would help him out with the larger debris that comes off the trees, i.e. leaves, pine cones. While they worked for a brief period of time (meaning they reduced the amount of debris), they never totally eradicated the problem. As we were walking through a street fair three summers ago, we saw the LeafFilter system on display. We spoke to the woman who was representing the company and she took our information. I remember receiving a call from them either the next day or the day after that. The salesman arrived at the scheduled hour and we decided that it only made sense to buy a Consumer Reports #1 rated product if we were going to invest thousands into our gutters.

This summer, my neighbor was expressing her concern to me about her husband who is now 67 years old risking injury climbing a ladder to do the unpleasant chore of cleaning the gutters. I recommended Leaf Filter and she called them out. She also signed up for the system, BUT her husband who is a little more frugal than I am, went looking for every excuse to cancel the project before the scheduled installation date. He brought this website to her attention, and she immediately called me in a nervous state to ask me if I had experienced any of the things mentioned on this site. Obviously, I would not recommend Leaf Filter to her or anyone else if the system did not work. After reassuring her for what seemed like a conversation that took forever, she got her husband to end the requests to cancel the project. They are now experiencing the freedom of not having to worry about their gutters anymore. Thanks again, Leaf Filter.

While I had already reviewed them back in 2011 on more popular (and more reputable) review sites, I felt compelled to leave an in-depth review of my experience with this company, which has been nothing shy of everything they assured me when I met with the salesman. While I am not of the computer generation, I can appreciate how much information is readily available on the internet about companies, their people, and their products. Call me crazy, but when it comes to things like these, I rely on more credible sources like CONSUMER REPORTS and the Better Business Bureau. If I entertain reviews of people who "own" the products, I at least make sure its on a site like Angie's List, where reviews are verified.

Anyone second guessing him/herself like my friend's husband did, allow me to recommend you looking at your regional BBB for a complaint history on the company. Presently, in NJ (where I live), Leaf Filter has only 1 complaint in the past 3 years. That says more to me than anything I read here when I consider the hundreds, if not thousands, of customers who have probably bought the system in that time period.

COMMON SENSE, PEOPLE !!! And keep in mind that no one throws stones at the tree that doesn't bear fruit.

- Valerie McKay