LeafFilter North's reply to:

LeafFilter Worthless Warranty | LeafFilter North

Hello- LeafFilter offers an industry-leading lifetime, transferable warranty. If you are still having issues with LeafFilter, please do not hesitate to contact our dedicated service and support team at 800-749-4566.
Review
#486581 Review #486581 is a subjective opinion of poster.
Service
Leaffilter North Installation
Loss
$4000
LeafFilter Worthless Warranty - LeafFilter North

We had LeafFilter installed and received a lifetime warranty for the system. Six years later the filter screen pulled away and off of a gutter (see picture).

We have all the paperwork on the installation including the warranty. When we called the installer's business phone, we learned that the person who installed it had moved on, and out of state. We then called the LeafFilter company Customer Service. We were told by a manager that the warranty is only covered by the individual who installed the original system.

If we wanted it repaired with warranty, it would cost $4,000.00 (excessively more than the original installation!) His attitude was take-it-or-leave it!

Do NOT consider LeafFilter. LeafFilter LIFETIME warranty is worthless.

LeafFilter North's reply to:

Leaffilter North - Installation Review from Maumee, Ohio

Hi Michael- Thank you for your feedback. We have already reached out to you and taken care of this issue. Should you have any concerns in the future, feel free to reach out to our Service Department at 1-800-749-4566 or service@leaffilter.com for assistance.

Thanks!
Anna

Review
#1251119 Review #1251119 is a subjective opinion of poster.
Service
Leaffilter North Installation
Cons
  • Poor installation
Reason of review
Work Experience or Job Application
Loss
$3000
Tags
  • Poor Service
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio
Leaffilter North - Installation Review from Maumee, Ohio

Leaf filter tells you they will not mess with your roof will my shingles are lifted up off the roof because it was installed wrong. So they came back out.

I should have checked their work after they came back out because he lied to me about fixing everything. I just had to fix the leaf filter in the backyard. I have also been picking up all the screws in the yard and driveway that they did not clean up. I will make it clear to everyone I know not to do business with this company.

your company does half *** work and should not be in business for as much as you charge. Nothing but Glorified scam artist.

Dissatisfied and Disappointed - JOB# IOW03747 - LeafFilter North
Heather - We are so sorry to hear that no one has reached out and can ensure you we are following up once again with the local team. This issue has been escalated to our corporate service team so we can track it through to completion. Thank you.
View full review
Resolved
Review
#1622216 Review #1622216 is a subjective opinion of poster.
Service
Leaffilter North Installation
Tags
  • gutter covers

Great Product with Great Service | LeafFilter North

Leaf Filter is a great product.... The service was fantastic. The technician Doug Lada was friendly and courteous.... He explained what he was doing and why, cleaned up the work area and explained the warranty to me. I would highly recommend the product and the company....
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1026070 Review #1026070 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Good customer service

Leaf Filter: Great Service and Product | LeafFilter North

Everything was super simple from setting an appointment for a consultation, to installation to finished product. Everyone was very nice and the product is working great so far. I am the envy of the neighborhood.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1026072 Review #1026072 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Good customer service

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Hi James – We are following up on this immediately with your local office – please feel free to reach out at 800-749-4566.
View full review
Review
#1722920 Review #1722920 is a subjective opinion of poster.
Service
Leaffilter North Installation
Tags
  • expensive
  • Leaffilter Leaffilter Failure
  • Poor Communication With Customer
Great product. I recommend LeafFilter to all home owners. No maintenance, preservation of your external home, less mess and less stress. The installation was performed by a master of the trade with true professionalism. As home owners we KNOW we made the right decision...
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1477784 Review #1477784 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Good quality
Installer showed up on time as scheduled, worked diligently and got the install done in a day. He was extremely professional and personal. Would highly recommended them to friends and family. – Brian L.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

Review
#1477786 Review #1477786 is a subjective opinion of poster.
Service
Leaffilter North Installation
Reason of review
Good quality
LeafFilter North's reply to:

6 Months.....NO RESPONSE | LeafFilter North

Hi Jess – We have every desire to assist you as customer service is of the utmost importance to us and we stand behind our product. We have forwarded your contact information and will have someone reach out to you shortly.
Review
#1719176 Review #1719176 is a subjective opinion of poster.
Service
Leaffilter North Installation
Cons
  • Water over-flowing gutter
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

I have been trying for 6 months to get someone from LeafFilter respond to my email regarding a significant water "overflow" with my gutters after the LeafFilter product was installed.

Totally unacceptable that LeafFilter will not stand behind its product/installation.

I did not have this water "overflow" prior to the LeafFilter product being installed.

Be wary of doing business with this company!

LeafFilter North Products and Services Reviews

Want a refund! - LeafFilter North
Hi Trisha – We have escalated your comments to our corporate service team and will have your local team reach out shortly to address your concerns.
View full review
Review
#1571094 Review #1571094 is a subjective opinion of poster.
Service
Leaffilter North Installation
Tags
  • Terrible Customer Serivce