Reply by LeafFilter North

We are sorry that your experience with LeafFilter was less than satisfactory. All of LeafFilter’s installers are trained and local professionals that focus solely on gutters; we strive to provide the best possible experience for our customers, ensuring that your gutters are properly cleaned, realigned, and LeafFilter Gutter Protection is properly installed. It is our mission to make every LeafFilter customer satisfied with their installation and service.

Just after we had the Leaffilter system installed we started to have problems-water cascading over 3 corners in any kind of rain and water running over regular parts with just a fine coating of pollen. It took 3 weeks and several phone calls to finally get someone here to look at it.

When he finally showed, he explained he had been on the job only 2 weeks for our installation, training was terrible, and he knew more now and would fix it-would add splash guards and adjust the pitch, which should have been done in the first place. Needless to say we have no confidence in this installer. Our original sales person had left and the installer manager had been on the job for a week.

He actually said the installer who didn't show twice was good when we asked to have someone else put on the job. Costly mistake on our part but having the system removed ASAP and going to a system and company with its own employees.

Product or Service Mentioned: Leaffilter North Installation.

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