LeafFilter North's reply to:

LeafFilter North - Totally mislead by Sales

Hi Deborah – We’d like to discuss your concerns regarding your recent estimate with you further. Please feel free to call us at 800-749-4566 and we’d be happy to help. Thank you for reaching out.
ID
#1767276 Review #1767276 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Pricing issue
Loss
$700
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

After received the initial estimate, my sales rep kept calling and calling. I finally let him back out and he said he would discount the price.

Not only did the initial contract change, the discount price was not what we discussed and I didn't even get the leaf filter I was suppose to get with the original contract.

At least they could have told me that, had they I could have had another company install the exact same gutter for the "discount" price" I was told. Had to leave a good review when you've been lied to,

LeafFilter North's reply to:

LeafFilter North - Scammed by salesman

Tavaris – We definitely understand your frustrations regarding your financing terms and have forwarded your information to our corporate escalation team. We will have someone reach out to convert the payment terms. Thank you!
ID
#1733154 Review #1733154 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Problems with payment
Preferred solution
Change the finance plan

On 10/30/2019 I had a salesman come out and give me a quote. While the gutter system is the highest priced filter system, I was wlling to use them because as a 69 year old widow, I don't want to deal with cleaning gutters.

I explained to the salesman I would NOT be able to finance them at this time. He had offered me 5 years no interest. I explained I would do it in 5 or 6 months. He said no problem.

He then offered me 18 months no payment that would be converted at that time to the 5 years no interest. When I got the letter from the finance company, there was no option to convert it to 5 years no interest. Greensky Finance said if Leaf filter would call them they could change the 18 months no payment to the 5 years no interest. I have caled Leaf Filter many times and NEVER get a call back.

Paying a $6300.00 bill in 18 months puts me in a terrible financial position. If I don't pay it in that time, I will be charged 29% from day one.

LeafFilter North's reply to:

LeafFilter North - Cheated out of commissions

Hello Elijah – We have forwarded this to our sales team and will have someone reach out to you ASAP to address your concerns. Thank you.
ID
#1722714 Review #1722714 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Cons
  • See original content
  • Rip off the sales people
Reason of review
Commissions for sales
Loss
$16
Preferred solution
pay commissions

Update by user Dec 04, 2019

Loss of $15,616 in commissions.

Original review posted by user Dec 04, 2019

Worked for them for months and had signed contracts for about $75,000 - didn't get paid on 95% of them and then they blocked my number. Out over $5,000 in gas and maintenance as well as more than 12 hour days on some!

LeafFilter North's reply to:

LeafFilter North - Requested to cancel my order

Christina – We sincerely apologize for your recent experience with your local office manager and are investigating this further. We always strive for the best customer service through every step of our process. We will have someone reach out to learn more about your experience.
ID
#1655627 Review #1655627 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Poor customer service
LeafFilter North - Requested to cancel my order

I went to the 4702-20th Street Fife, WA office to give my written request to cancel my contract. Requested the office person to sigh and date that he had received my request so I would be within your time limit so I would not have to pay your late cancellation fee.

First off The office person signature was so bad, you have no way of telling who signed, and he looked at the contract I returned with my request to cancel and dated my request so I would have to pay your late cancellation fee. I went back to get it corrected with todays date and have him print his name so I can tell who he was. He got very mad, told me to get out of his office and looked like he wanted to hit me but I would leave until he corrected the date on my cancellation request.

then he correct the date but scribbled all over my paper like a child and I still did not get his name but I left because he looked like he was going to hit me and that I did not want so this is why I am sending this complain to you. Christina Dewey 09/16/2019

LeafFilter North - Knowledgeable Salesman

The salesperson was knowledgeable and not pushy. The installers were kind and neat. The product is of the highest quality and installed professionally. We are very pleased. Thank you. Allan and Carol W
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1671421 Review #1671421 is a subjective opinion of poster.
Location
Akron, Ohio
Service
Leaffilter North Sales Representative
Reason of review
Good customer service

LeafFilter North - Salesperson was very informative and…

Salesperson was very informative and well versed in the product. The installers were very professional, friendly and answered all questions that were asked. Overall very worth the cost and I will recommend this product. – Janet S
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1648580 Review #1648580 is a subjective opinion of poster.
Location
Oregon, United States
Service
Leaffilter North Sales Representative
Reason of review
Good customer service

LeafFilter North - What a Great Experience

What a great experience. From the very beginning of meeting with the sales rep to the completion of the installation of our LeafFilter Gutter Protection. Everyone involved in this product has been friendly, informative and professional. The sales rep Chris Suchanick, was knowledgeable and presented the product information very well. Chris explained every detail and benefit of the LeafFilter Gutter Protection system. Not to mention Tyler, who installed the LeafFilter. Tyler was also knowledgeable and professional in the installation of the product. We are very pleased! – Greg K.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1608604 Review #1608604 is a subjective opinion of poster.
Location
Kansas City, Missouri
Service
Leaffilter North Sales Representative
Reason of review
Good customer service
LeafFilter North's reply to:

LeafFilter North - Conned by salesman

Justin – Pricing varies on a number of different factors like the condition of your gutters, the number of inside/outside corners, areas of concern such as high debris areas, and more. For this reason, our quotes are customized to each homeowner. We will have your local office reach out to discuss further. Thank you.
ID
#1533885 Review #1533885 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Problems with payment

78 linear feet of gutter plus 4 downspouts and we were charged $5,800. Not having paid for gutters, I trusted that the price Scott Griggs (Iowa Regional Sales Manager) gave me was an honest price.

I discussed with him that I'm a disabled veteran and a new father, so I assumed that he wouldn't scam me. Not even an hour after, I excitedly went to see how well the gutters worked for others only to find terrible reviews and that our estimate was WAY ABOVE what others had paid.

I'm extremely upset that I was taken advantage of and I will be calling my bank to void my check. Shame on you Leaffilter!!

LeafFilter North - Your sales person is excellent

Your sales person is excellent. and explained everything thoroughly. He made it a clear choice over your competitor. The installation was to take place on the following Wednesday or Thursday, but we got a call from your company saying that the installer was in the area on the Saturday before. So we were pleasantly surprised, and had our leaf filter installed early. Your installer was very thorough and the installation was handled very well and finished quickly. So far, it has worked out very well for us, and it is a relief not to have to be climbing up ladders and onto the roof to clean our gutters. I highly recommend your company for the prompt service, and the courteous way your employees have treated us.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1110171 Review #1110171 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Good customer service

LeafFilter North Reviews

  1. 127 reviews
  2. 41 reviews
  3. 19 reviews
  4. 15 reviews
  5. 86 reviews
LeafFilter North reviews

LeafFilter North Products and Services Reviews

Product or Service Reviews
Gutter Installation  2.7 37
Gutter Guard Installation  2.6 10
Gutter Guard  2.0 74
Filter  1.8 20
Estimate  1.4 13
Resolved
LeafFilter North's reply to:

Resolved: LeafFilter North - LeafFilter is free to ruin your home during model display sales

Hi Brian-We have investigated your concerns. While it is unlikely that the cause of the clog was due to our demonstration, we have already reached out to you to find a resolution.
ID
#1085000 Review #1085000 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
They damaged my home
Loss
$350
Preferred solution
Pay 299.00 that we paid RotoRooter/ i forgive laundramat costs

Update by user Sep 05, 2017

Leaffilter paid an agreed upon sum to remedy the situation. Thanks for making things right in the sight of The LORD!

Original review posted by user Aug 08, 2017

Had LeafFilter gutter company come out to show us their gutter leaf guard system. While showing us their gutter promo the salesman dropped pieces of Kleenex across his leaf guard system to demonstrate what the system can do, however he learned that Kleenex sticks to the LeafFilter which he claimed nothing would stick.

He then allowed the Kleenex to go down my sink. Within a couple of days my sewage lines in the basement was backing up and fully clogged. It cost me $299.00 to have RotoRooter to remove it, and they even wrote down the cause of the trouble as Kleenex.

After contacting LeafFilter they took all my info and talked down on me as if it wasn't their fault and i have heard nothing from them since. May The Good LORD make this right, cause they do not care.

LeafFilter North - We looked at others and went with Leaf Filter

I had been researching gutter protection for awhile and then ran across Leaf Filter. We had Scott G come out and give us his presentation. He even brought along 3 competitor products that they had taken off others gutters to replace with LF. The mini water demo at the kitchen sink with LF and other guards was amazing! Watch carefully when the salesperson you have come over, does the paper towel pieces test. You won't believe what happens. Scott was very personable and there was no high pressure. We chose to have LF installed and it was done the next day. As I'm writing this, it is a torrential downpour and there is absolutely no run off over the gutters edge as it would do if the gutters and downspout were plugged. Scott told us during his presentation, "If there are no openings, nothing gets in!" Keep this in mind when you are looking at other gutter guard systems. They all have openings. We would highly recommend doing business with LF and the cost is less than other systems out there!!!
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1067565 Review #1067565 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Good customer service

LeafFilter North - Leaf filter are great

Had mine put up last week. I was so tired of getting out the latter every spring and fall. So I called them they came right out. The sales man was very nice. Now no more worries and no more leaves or latter's.
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Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#962616 Review #962616 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Good customer service
LeafFilter North's reply to:

LeafFilter North - Bad sales practices

Hi there - We’re sorry to hear that you disregared LeafFilter after reading negative reviews. We have served 150,000 customers and every customer is important to us. We have received over a 4 star rating on TrustPilot, we are BBB accredited, have mostly
ID
#836317 Review #836317 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Pricing issue

Tonight I had the leaf filter salesperson come into my home leading me to believe it would be brief and to the point. The sales *** began at that point.

To keep it brief- I was given the deal of the century. For my 250 near feet, it would only cost $12,000.00. Wow, what a deal. Before it was all said and done- as I escorted the sls person to her car- we were down to $3500.00.

A special Corp deal if I promise not to tell anyone.

If I was presented a fair price to begin with- I would have signed. This company obviously will gowege you- given the opportunity!

Buyer beware!

3 comments
Anonymous
#1172516

I had the same experience in fort worth. These guys are scam artist.

They know their craft and will not leave until they close the deal or you have to escort them off your property with a shotgun. Also, their consumer reports articles are not current.

They completely misrepresent their competition. For what they were trying to sell me for 4,000, I could outfit my whole house from Amazon for 200 bucks.

Anonymous
#1165135

Aw snap. You gotta grab that special corporate pricing. When is the next time that there will be "a crew in the area with extra material we can install".

Anonymous
#1153069

Same with us in Augusta, GA. Initial price for 41 Ft was $1630.

Then he made a phone call and price miraculously dropped to $672 if I signed that day. I did not,,,, Scam.

View more comments (2)
LeafFilter North's reply to:

LeafFilter North - Very Rude Sales Rep

Hi there - I am sorry to hear that your sales experience was less than satisfactory. There are many different factors that go into the price of LeafFilter, such as inside and outside corners on your gutters, number of stories on your home, and if you need gutter replacement. This link may able to help you further: http://www.leaffilter.com/leaffilter-pricing/. You may have qualified for promotions or discounts which will drive the price down further. We always look for ways to get our customers the best possible price. We apologize for your experience with our sales rep. We make it our mission to ensure that each and every one of our homeowners is completely satisfied.
ID
#530289 Review #530289 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Signed up for free quote. Rep showed up gave me sales pitch quoted $4,200.00 for small ranch home with NO angles.

When questioned discounted to $2,880.00. When I said I would not spend that much he hollered at me saying "why did I waste his time having him out. I said "that's your job"!! He says again you are wasting my time.

I said how can I make a decision before knowing cost!!

I threw him OUT, would never buy from them!! He walked away complaining, the worst sales rep I have ever encountered, I have been sales for over 40 years UNBELIEVABLE

3 comments
Anonymous
#885282

Where did this occurred? I had similar sales tactic here in middle georgia

Anonymous
#873495

Well if you have been a sales rep for over 40 years than stop wasting sales reps time and when you are serious about buying; do your research first and than call the company you want! Also expect to pay money and NOT your cheap $100 expectation.

Anonymous
#868851

Did he think if he bullied you, then you would buy?

View more comments (2)
LeafFilter North's reply to:

LeafFilter North - Product does not work

Hello, We are sorry to hear that your experience with our product was less than satisfactory. Please contact our sales support team at 800-749-4566 so that a local service technican can come out to your home and find a solution.
ID
#464400 Review #464400 is a subjective opinion of poster.
Service
Leaffilter North Sales Representative
Loss
$7500

I had this installed near Traverse City and I was told by the sales representative that everything would wash off. WRONG!!!

I have a white Birch tree and the stuff just piles up like wet newspaper and the water runs right over the top, this results in me having to scrape off my gutter protection that I was told I would never have to clean.

Also I have a Metal roof which they told me it wouldnt be a problem but the ice problem is far worse now that I have had this installed this on my house. Never again Ill just clean them for the price I paid.