Reply by Leaffilter North Sep 05, 2016

Hi Gary, We're sorry to hear your experience was less than satisfactory. LeafFilter has a dedicated team of service techs that would be more than happy to assess your situation and ensure our product is working properly. Please contact us at 800-749-4566 so that we resolve your issue.
Author's
Columbia, South Carolina
1.1K views 0 comments
Resolved

In March, 2015 I purchased a LeafFilter system from a smooth talking salesman to replace my old Gutter Helmut System. Although the price was double what I had paid for the Gutter Helmut system the salesman said the old gutters would be renewed, cleaned, relined and adjusted as needed and would look like new. The non clog warranty looked good. The LeafFilter North installers did not do anything but put their screens in place and said they were not supposed to clean anything except debris in the gutter. When I called the salesman he agreed he had told me the gutters would be renewed and he or the company would take care of it later. After many calls, emails nothing was ever done.

Over the next few months leaves, straw and seeds accumulated on the screen. They do not blow or wash off as I was told by the salesman. Almost as much water runs over the gutter as in the gutter making the gutters almost worthless. Also in one area the water over flow has gone onto my brick discoloring the wall.

I have to periodically clean the debris to avoid the flow over.

Based on my experience Leaf Guard, or Gutter Helmut is a more efficient system. I have also found when they removed my Gutter Helmut the crew did not renail the shingles.

Poor installers, lying salesmen, and poor product! Buyer beware!

I didn't like: Bad sales practices, Worthless warantee, Product did not perform as sold.

Review #858151 is a subjective opinion of a user.

1.8
Staff
Advertised vs Delivered
Product or Service Quality
Service Scheduling
Warranty
Customer service
Price Affordability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
Value for money
Reliability
Reason of Review / Monetary Loss Not as described / $2600
Preferred solution Full refund

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