Reply by LeafFilter North

We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters, Tim. LeafFilter is considered "low-maintenance" because like any exterior part of your home there is some level of upkeep required. We do charge for services not outlined in your warranty. Normally, we don't negotiate these costs; however, if you would like to provide additional details or discuss further, please call 800-749-4566 or email support@leaffilter.com.
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2.1

They got me. I had a high gutter on the back of my house and thought it would be wise to look into a NO CLOG system.

Although I didn't believe there was such a thing...the young salesman came out, did a fantastic job in selling this amazing system and got me, I bit. I had a clog within a year, they sent someone out, and it was no problem. Wow, I sure was proud of my investment. Today, heavy rain and the same issue area clogged again, resulting in overflow onto my back porch.

EXACT reason I spent all this money to get a "LIFETIME NO CLOG GUARANTEE". Called in for a service call and was advised that there is a $95/call out fee. I have never heard that, re-read my entire contract and don't see that and am highly displeased with this tactic.

I have recommended this to every one of my neighbors and all of my friends and again, was highly proud that I invested in a product like this until today. I do not appreciate a company doing business this way and think the whole thing is horse ***

UNHAPPY CUSTOMER

User's recommendation: DONT BELIEVE WHAT THEY TELL YOU.

Preferred solution: Let the company propose a solution.

Location: Chattanooga, Tennessee

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