Reply by LeafFilter North

Hi James,

Thanks for the feedback. A member of our customer service team has reached out to you to resolve the issue.
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2.5
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Advertised vs Delivered
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The salesman, Jeff Motter, promised great installation by trained professionals in a half day. The installer showed up at 10 AM and was still working in the dark at 8 PM.

When I saw it in the light of day the gutter cover looked very wavy both front to back and left to right. Additionally, the spikes they had cut were not sealed with silicone. I complained and someone did come out to check. The set up an appointment for 5 April at 8 AM.

I waited until 11 AM and no one came. I called to find out what happened and they said they had too many work cards that day - IT WOULD HAVE BEEN NICE TO KNOW so I could have been doing something besides waiting for them. The installer did show up on the 6th of April and supposedly fixed all the problems. As he was getting ready to leave I reached up over my front porch and wiggled the original spike I found un-calked, and it was still moving free and easily removed.

It makes me ask myself how much attention to detail he had on the areas I cannot check. It might be a good product, but without good installation I cannot recommend the product to my friends.

Review about: Leaffilter North Filter Installation.

Reason of review: Work Experience or Job Application.

Preferred solution: Let the company propose a solution.

I liked: All the promises.

I didn't like: Poor installation and no show appointments.

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