Reply by LeafFilter North

Hi John – We apologize that you’ve had issues with your Lanai recently. According to our notes, our corporate and local office have reached out to you and an installer went to your home yesterday. We are working to see if there are ways we can change you’re the angle of your Lanai to minimize the debris build up. If you need additional assistance, please do not hesitate to reach out.

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We bought Leaf Filter for the front gutters and they are working fine. Our problem is with the rear gutter in our screened pool enclosure.

I was told I wouldn't have to get on the roof to clean the gutter. Well when they installed the special screen they installed it on the gutter which is 5 inches below the roof line, then the 6" gutter and then the screen from the enclosure forming a U-Shape. Now the leaves simple fills the "U" making the screen useless since the water isn't able to get into the gutter.

We had a tech come out and he cleaned the gutter, his suggestion was to purchase PVC pipe attach it to my shop vac this way I wouldn't have to get on the roof I'd be able to vacuum the leafs from a ladder and simply remove sections of the PVC as I pulled it towards me.

I'm 75years old, 100% Disabled. I'm still waiting on an answer to resolve our problem.

I purchased this product to resolve a problem and now I have a bigger problem.

Reason of review: Not as described.

Monetary Loss: $1200.

Preferred solution: Give me what the sales rep promised, your the experts.

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