Reply by LeafFilter North

Hi Harvey – We definitely want to reinstall your diverter in a timely manner and we’re sorry to hear it was taken down in the first place. We have escalated your concerns to our corporate service department and will have someone reach out shortly. Thank you.
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Nearly 4 months ago, I purchased their gutter system (and paid in full for it on that date). The installer removed an existing diverter from over my front porch, saying that he did not think it would be needed any longer.

He said, once it rained, and I determined I need it, someone would come out and replace it. He then left it on my front porch. Well, it rained, I needed the diverter and I called to have it re-installed. I have been promised on two (2) occasions that the matter would be taken care of.

I purchased the system in April, and It's now August and NOTHING has been done!!! No customer should be treated this way---LET ALONE GOOD PAYING ONES.

Product or Service Mentioned: Leaffilter North Gutter Guard.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Price reduction.

LeafFilter North Cons: Bad customer follow-up service.

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