Reply by LeafFilter North

Verona – We’re so sorry to hear you were disappointed with your recent installation and would like to make things right ASAP. Your satisfaction is very important to us. We have forwarded your comments to your local team and will have someone reach out ASAP.
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I needed new gutters and downspouts. Went on line since I have to stay inside.

An estimator came out and drew up estimate $3878.00 for a l story

dwelling and gutters only on front and rear and partial at that. about 63 lf of gutter plus9 downspouts. He said he gave me every discount available and then some(believe or not( said he had 46 men that need work and would work with me So we came to an agreement of $1968 which is excessive.

Sent 2 men out to cut material off a truck and they threw in yard rather than

put back against house. Couple days later another man come alone to install, came about noonish or little after and left 10:30 pm.

I was told they only worked until 8 pm When the man left he said he had wanted to finish work but could not take all old material as truck full (don't believe that) He should have (if true) take that and dump it and come back after the other.

He said pick up next day. was not to concerned but told him to put closer to house Called office said send someone out to get discarded material NO one showed. "The installer said he would send

a friend, he never showed either.l I had to call this man and he said he would be out by 8pm He dd not show We are not allowed t leave stuff laying around in our sub division. I contacted office and told them they don't have courtesy to contact either.

Wrote another letter to come and get

material as it looks like the man did t replace two gutters on rear of house

"The man was alone State law when a ladder involved have to have

two men on site the man wore no mask and he smoked without our permission. Notified office public relations person and a supervisor named "Sam no response The installer did a poor job and a liability hazard He cut a section of a downspout off to attached over another downspout and left very exposed jagged edges very sharp.

I called the installer and he was to come out last week and have heard from him since. This may be a ripoff.

Rate as 0 for workmanship, service, and economic reasons,

User's recommendation: Do not use if you want a good job. Installer said starting own business.

Monetary Loss: $1968.

Preferred solution: cancelorder and come and get what you put down, unaccepotable For small amount ofworkand poorworkmanshipo Is my warranty formy guttersanddownspouts or is it forleaf filters I did not get leaffilters. Warranty borchuredoes not state gutters and downs.

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