LeafFilter North Questions and Answers
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Why was I asked about my husband?
Rep called (twice) to schedule an estimate. I told the woman when a good time was.
She confirmed she could make that time work, then asked me for a time when my husband was going to be home as well.
Why? That seems very sexist.
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Elaine – We completely understand your frustrations and I can assure you that our intention is to only have all household decision makers present at the time of the estimate to give everyone an opportunity to see how the product works and ask questions. Please feel free to contact us at 800-290-6106 if you have any more questions regarding our estimate process. Thank you.
Can I cancel my appointment and terminate my account?
I recent had an appointment with a representative named Jason. He came and we (girlfriend and I ) decided to get a leaf filter.
We signed the paperwork and filled out everything. There is no complaint but I want to cancel my order and stop my installation.
I have reconsidered when I want to actually purchase and get these services and I would like to terminate my account for the time being. I simply don't want to purchase leaf filter at this time and would consider reapplying at another date.
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Please call 800-749-4566 ASAP to cancel your installation. Thank you.
Okay, I’m ready to install LeafFilter on my home. What are the next steps?
by Admin
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We can’t wait to welcome you to the LeafFilter family! If you are ready to schedule your free estimate, give us a call at 800-290-6106 or visit www.LeafFilter.com/purchase/free-estimate. If you have already purchased LeafFilter and have lingering questions, you can always contact our team at 800-749-4566. We look forward to connecting with you!
Why do I need gutter protection when I can just take the gutters off of my house?
by Admin
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Gutters are an essential part of home design. Gutters divert water away from your home, ensuring its erosive properties do not take a toll on your roof, foundation, or landscape. Without gutters, water may pool around your foundation and seep into your basement, for example, causing thousands of dollars in damages. The same is true with clogged gutters – if water cannot flow away from your home, your home is at risk of water damage. LeafFilter Gutter Protection eliminates gutter cleaning by keeping your gutters free of clogs, and our proven installation process ensures your gutters are in tip-top shape and prepped to perform in each and every season.
Is LeafFilter sold through a dealer network or at big box stores?
by Admin
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While many forms of gutter protection are sold through a dealer network, LeafFilter is not. This means that our local teams work together to provide a superior experience to the regions we serve, and it gives our company control of the customer experience from the very first conversion through the completion of your installation, and we’re always just a phone call away thereafter. In order to keep our warranty intact, LeafFilter is not sold in stores or available for self installation.
What about ice dams… won’t LeafFilter cause those to form?
by Admin
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LeafFilter does not prevent nor cause ice dams. Ice dams are caused by a loss of heat within your roof. As heat rises, it often becomes trapped in your home’s attic space. From here, it can warm the roof where insulation is ineffective, damaged, or lacking. Essentially, when the highest points of your roof are above the freezing point, snow will melt from this portion of your roof and will slide down to the lower, less insulated portions that are below the freezing point. If you witness ice dams, heat tape is a great option to explore for your home.
Won’t the winter weather warp or crack LeafFilter’s plastic frame?
by Admin
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LeafFilter is made of a durable uPVC material that won’t warp or deteriorate. uPVC, or unplasticised polyvinyl chloride, is coveted for its durability and thermal efficiency. This material has made its way into the home improvement industry for these reasons, and you can also find it in other element-facing products such as windows and doors.
Does your product come with any sort of guarantee?
by Admin
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It sure does! LeafFilter’s clog-free guarantee will give you peace of mind that your gutters will never clog again. Additionally, our product comes with an industry-leading warranty that is valid for the life of your home. LeafFilter’s warranty is transferable, as well, so it can be transferred to future homeowners if you decide to sell your home.
Will putting a “lid” on your gutters create a shelf for debris to gather on?
by Admin
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Oh, most definitely! Gutters are meant to divert water away from your home, protecting your roof and foundation from the threat of water damage. LeafFilter is installed at the optimal angle to shed debris (depending on your roof pitch, gutter style, and other factors), so you won’t have to worry about the “shelf” effect occurring at your home. However, many DIY screen products do tend to create this unfortunate effect… and our team frequently removes these impermanent solutions and repairs damages caused by them before installing LeafFilter!
Why don’t you provide a price per foot figure?
by Admin
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Gutters are deceptively complex. They come in a number of sizes and styles, and, sometimes, the style or size of gutter on your home is inadequate for your roof pitch or style. Additionally, gutters frequently require replacement or repair, and so, too, may the fascia and soffit. When you work with LeafFilter, our quoted price includes the cost of installation as well as any necessary repairs, replacements, or adjustments your home may need. A price per foot figure overlooks these essential points, so we strive to provide pricing that takes the guesswork out of gutter protection through our on-site estimates.
If your system is completely enclosed, how does water get in?
by Admin
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LeafFilter is, indeed, enclosed to keep out pests and debris. However, it is topped with a water-permeable stainless steel screen and a uPVC frame that accepts as much water as your gutter can handle. This is evidenced by surface tension, the observable scientific tendency of liquid to prefer cohesion over separation. In layman’s terms, internal pressure on the molecular level causes water to flow, and the tension on LeafFilter’s screen draws the water into your gutters.
Will LeafFilter keep out pine needles? Nothing else seems to!
by Admin
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It’s certainly true that not all gutter protection is created equal! LeafFilter is topped with a surgical grade stainless steel screen – the same material used in a heart stent – to prevent organic debris from adhering to it. Additionally, our product is enclosed (unlike other gutter covers that feature holes, gaps, or openings) and installed at the optimal angle to shed debris. It will keep out pine needles, pine spinners, shingle grit, and even nest-building pests!
General question
I have Leaf Filter for many years and it does work very well for the most part but my issue is, stuff lays on the tops of the gutters and won't come off. when it rains hard, the rain will run over the top.
I have a 2 story home, I'm 77 years old and I can not get up there to clean the crud off.
Any solution ? Thank you, Richard
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Hi Richard- please call us at 800-749-4566 so we can confirm you are a LeafFilter customer and provide a resolution. Thanks!Sr. Manager, Digital Engagement
Amanda Venditti
Leaffilter
How well does it works in-house surrounded by trees?
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