Company salesperson reviewed work to be done in Ohio, then wrote up a contract to install about 95 feet of gutter protection for $1,284. First crew came out and could not start because they did not have the necessary scaffolding to work around the hot tub area.
Sale manager, Drew, called to reschedule and also to work out details on an issue the initial installers founds. Drew was very professional.
But, the day before the rescheduled installation, someone called from the company telling me they are canceling the contract (which is not a provision in their contract) because they did not want to pay to erect scaffolding. Integrity is, in my opinion, severely lacking with management.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: No filters installed, Customer service and quality of product, Dishonesty.