Reply by LeafFilter North

Christina – We sincerely apologize for your recent experience with your local office manager and are investigating this further. We always strive for the best customer service through every step of our process. We will have someone reach out to learn more about your experience.
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Exchange, Refund and Cancellation Policy
Facilities and Services
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I went to the 4702-20th Street Fife, WA office to give my written request to cancel my contract. Requested the office person to sigh and date that he had received my request so I would be within your time limit so I would not have to pay your late cancellation fee.

First off The office person signature was so bad, you have no way of telling who signed, and he looked at the contract I returned with my request to cancel and dated my request so I would have to pay your late cancellation fee. I went back to get it corrected with todays date and have him print his name so I can tell who he was. He got very mad, told me to get out of his office and looked like he wanted to hit me but I would leave until he corrected the date on my cancellation request.

then he correct the date but scribbled all over my paper like a child and I still did not get his name but I left because he looked like he was going to hit me and that I did not want so this is why I am sending this complain to you. Christina Dewey 09/16/2019

Product or Service Mentioned: Leaffilter North Sales Representative.

Reason of review: Poor customer service.

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