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What Their Customers Are Saying ?

All testimonials are provided and verified by LeafFilter North. Verified testimonials on Opinion Corp is a paid feature of the platform.

LeafFilter Did a Clean Job | LeafFilter North review

LeafFilter North
Leaf Filter did a fast and extremely clean job The installer was extremely polite and professional From start to finish, there was nothing more that I could ask for. I would recommend Leaf Filter to anyone interested in getting this service done. – Stephen S., Boston
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Happy with Our Investment! | LeafFilter North review

LeafFilter North
We started a search for gutter cleaning services. The first contact that we received through Home Advisor was for LeafFilter. We did invite the sales rep to give us a presentation on the LeafFilter system. We were impressed and felt that the cost was reasonable. The installers were prompt, efficient and showed good skills. Best of all, we are reassured that our safety is secured. No more worry about getting up on the roof to clean out gutters. – Nancy
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LeafFilter Sales & Installation | LeafFilter North review

LeafFilter North
The sales and installation processes were great. They came when expected and did a great job explaining what they would do. The installation was done well and they cleaned up after the job. So far it I am very satisfied. – T Jervey
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LeafFilter North's reply to:

Totally mislead by Sales | LeafFilter North review

Hi Deborah – We’d like to discuss your concerns regarding your recent estimate with you further. Please feel free to call us at 800-749-4566 and we’d be happy to help. Thank you for reaching out.
Review
#1767276 Review #1767276 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$700
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

After received the initial estimate, my sales rep kept calling and calling. I finally let him back out and he said he would discount the price.

Not only did the initial contract change, the discount price was not what we discussed and I didn't even get the leaf filter I was suppose to get with the original contract.

At least they could have told me that, had they I could have had another company install the exact same gutter for the "discount" price" I was told. Had to leave a good review when you've been lied to,

LeafFilter North's reply to:

I was promised no interest | LeafFilter North review

Hi Jay, We’d definitely like to help. We have forwarded your information to our service and support team or you can reach us at 800-749-4566. Thank you.
Review
#1763967 Review #1763967 is a subjective opinion of poster.

Tyler Nickel came to my house to sell us some gutters. My boyfriend and I told Tyler we would buy the gutters if we could get the no interest if paid in full promotion.

He said no problem but what happened was he wrote it up as special rate promotion. Now I'm getting charged interest from Wells Fargo.

Can someone help me with this situation. Thanks, Jay

LeafFilter North's reply to:

Scammed by salesman | LeafFilter North review

Tavaris – We definitely understand your frustrations regarding your financing terms and have forwarded your information to our corporate escalation team. We will have someone reach out to convert the payment terms. Thank you!
Review
#1733154 Review #1733154 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Change the finance plan

On 10/30/2019 I had a salesman come out and give me a quote. While the gutter system is the highest priced filter system, I was wlling to use them because as a 69 year old widow, I don't want to deal with cleaning gutters.

I explained to the salesman I would NOT be able to finance them at this time. He had offered me 5 years no interest. I explained I would do it in 5 or 6 months. He said no problem.

He then offered me 18 months no payment that would be converted at that time to the 5 years no interest. When I got the letter from the finance company, there was no option to convert it to 5 years no interest. Greensky Finance said if Leaf filter would call them they could change the 18 months no payment to the 5 years no interest. I have caled Leaf Filter many times and NEVER get a call back.

Paying a $6300.00 bill in 18 months puts me in a terrible financial position. If I don't pay it in that time, I will be charged 29% from day one.

LeafFilter North's reply to:

They do not honor their warranty | LeafFilter North review

Kaneisha – Please provide us with your job number and/or phone number so we can have someone reach out to you ASAP to address your concerns. Or, you can call us at 800-749-4566. Thanks!
Review
#1728392 Review #1728392 is a subjective opinion of poster.
Cons
  • Conflicting information
  • System not working
  • Customer service
Reason of review
Not as described/ advertised
Loss
$4000
Preferred solution
Full refund
Tags
  • LeafFilter Failure
  • Terrible Customer Serivce

I still have piles of leaves and icicles on the system. They told me this was normal.

Only mother nature can remove the leaves. Then they told me my roof pitch might be off, or I may not have enough insulation in my attic, that why I'm getting icicles.

I've had four people out here and still piles of leaves on the system. They refuse to give me a phone number of a person who cares

LeafFilter North's reply to:

Terrible communication equals terrible service | LeafFilter North review from Battlefield, Virginia

Hi James – We are following up on this immediately with your local office – please feel free to reach out at 800-749-4566.
Review
#1722920 Review #1722920 is a subjective opinion of poster.
Cons
  • Lack of communication
  • Poor ordering by the company
  • Renig on delivery multiple times
Reason of review
Poor customer service
Loss
$323
Preferred solution
Price reduction
Tags
  • expensive
  • Leaffilter Leaffilter Failure
  • Poor Communication With Customer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

Update by user Jan 15

The product is installed with no compensation for all the missed appointments. I will need to wait for the rains to see if it works.

Original review posted by user Dec 04, 2019

As I sit here waiting, again, for the install team to show up for an appointment, which I confirmed yesterday I am second-guessing my decision to have LF installed. The appointment today was for an arrival between 9 and 11, I presumed that was in the AM.

Here it is 1:45 PM no crew, no call. Before the sale the salesman, Bobby Vincent said the install may be as early as next week. The contract was signed 10-9-19. He then called in and was told it would be 10-28 between 9 and 11.

They did not have a roll of green material on hand to make a 20' section of gutter. OK, until the night before the install, they called to say they did not have the roll of material yet. Really? 20 days and you could not get the material?

So then, we agreed on the following Friday. Thursday they called and left a message in the morning requesting a callback. I called them back when I got home and was told since they had not heard back from me they were sending the crew elsewhere. POed?

You bet. The next appointment was for today. I have refused to call and ask where they are, especially since I confirmed the appointment yesterday.

Will I reschedule? I do not know unless there is a 10-20% discount involved for my time and aggravation.

LeafFilter North's reply to:

Cheated out of commissions | LeafFilter North review

Hello Elijah – We have forwarded this to our sales team and will have someone reach out to you ASAP to address your concerns. Thank you.
Review
#1722714 Review #1722714 is a subjective opinion of poster.
Cons
  • See original content
  • Rip off the sales people
Reason of review
Commissions for sales
Loss
$16
Preferred solution
pay commissions

Update by user Dec 04, 2019

Loss of $15,616 in commissions.

Original review posted by user Dec 04, 2019

Worked for them for months and had signed contracts for about $75,000 - didn't get paid on 95% of them and then they blocked my number. Out over $5,000 in gas and maintenance as well as more than 12 hour days on some!

LeafFilter North's reply to:

Cheated Out of Pay! | LeafFilter North review

Hi Justin – We will have a local manager reach out to you.
Review
#1720298 Review #1720298 is a subjective opinion of poster.
Reason of review
Not paid
Loss
$1300
Preferred solution
Pay me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

After subcontracting work with leaf filter I find myself not being paid for the final work that I did. I was sent to do a service call where I hung all the gutters at a past job that had new roof installed.

In my 2 months of being at Leaf Filter, not one time was my check right but now I am completely cheated out of over $700 in money owed to me and $535 in overdraft fees. I contacted the service manager at the Huntersville, North Carolina office Sarah Weaver, and Barbara at the corp office and still haven't heard back. I will be getting an attorney to collect my money. I would NOT RECOMMEND doing business with this company.

The way the people install the product down to how they don't take care of people they are all the way around bad business.

I have contacted Action 9 in my area too. I hope they feature this on an upcoming new broadcast.

LeafFilter North's reply to:

6 Months.....NO RESPONSE | LeafFilter North review

Hi Jess – We have every desire to assist you as customer service is of the utmost importance to us and we stand behind our product. We have forwarded your contact information and will have someone reach out to you shortly.
Review
#1719176 Review #1719176 is a subjective opinion of poster.
Cons
  • Water over-flowing gutter
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution

I have been trying for 6 months to get someone from LeafFilter respond to my email regarding a significant water "overflow" with my gutters after the LeafFilter product was installed.

Totally unacceptable that LeafFilter will not stand behind its product/installation.

I did not have this water "overflow" prior to the LeafFilter product being installed.

Be wary of doing business with this company!

LeafFilter North's reply to:

Worst Home Owner Experience of My Life | LeafFilter North review from Pettis, Missouri

Jordan – We definitely want to assist you and apologize for the delay. We have forwarded your comments and contact information and will have someone reach out to you shortly. Thank you.
Review
#1717481 Review #1717481 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1750
Preferred solution
Price reduction

I have been through numerous branch managers, area managers, Service Line calls, emails, text. Once my name is searched in your database, I think you will figure out "what happened."

Contact LeafFilter North Customer Service

Website:
Mailing Address:
1595 Georgetown Road
Hudson, Ohio 44236
United States
All LeafFilter North Contacts

LeafFilter North Blog

LeafFilter North's reply to:

Not happy | LeafFilter North review from Colorado Springs, Colorado

Hi David – Please call us at 800-749-4566 to discuss further with our corporate service team. We may be able to recommend a solution for your gutters. Thanks!
Review
#1714719 Review #1714719 is a subjective opinion of poster.
Reason of review
Dripping from snow melt all over gutter area
Preferred solution
Let the company propose a solution

First snow since install several weeks ago - melting snow all along my gutters onto deck, patio etc....at least my uncovered gutters prevented this...