LeafFilter North's reply to:

LeafFilter North - No resolutions for being overcharged

Hi Bruce – Customer service is of the utmost importance to us and we’d like to hear more about your concerns. We have forwarded your comments to our service and support team and you can expect someone to reach out to you soon.
ID
#1850426 Review #1850426 is a subjective opinion of poster.
Loss
$230
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer

i was charged $30.00 more on state tax. Two weeks ago i called and was told a check would be mailed to me, still waiting for it .Today I received my credit card bill my charges were $ 20O.00 more ($5884.00) if you add $5288.00+$396.00=$5684.00 I fell you agent needs to get a better calculator or be more customer friendly and not worry about his commission.

.Your people at your customer service and your home office make should also be more helpful instead of passing the buck.

Your agent scheduled my install for the next day,(9-11 am) istallers showed up at 5 PM . Also, was not told I had 3 days to cancell per law, again commission more important.

User's recommendation: Make sure you check your bill before the agent leaves. Once agent has your signature customer goes out the window.

LeafFilter North's reply to:

LeafFilter North - I am displeased with the product's performance.

Hi Gary – We totally understand your concerns and want to make things right. We have notified our escalated service and support team regarding your concerns and will have someone reach out shortly to schedule a time for inspection and repair.
ID
#1848290 Review #1848290 is a subjective opinion of poster.
Preferred solution
Per the agreement a 25% arrangement could be reached. This can be considered.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North - I am displeased with the product's performance.

Product installed quickly. I was informed by the consultant, they offered a discount to keep the local crews working. Sounded nice. Sent in 1 installer, from out of state the next day.

The regional manager now claims that negates my 3 day right to cancel the agreement.

It was very fortunate it rained the evening of the installation.

I was appalled to see the water dripping and running over the entire gutter system.

I also have water backing up into my soffit.

I also have a downspout unchecked, and leaking water.

No one to this date has fixed any issue.

No one to this date has tried to arrange a suitable solution.

LeafFilter North's reply to:

LeafFilter North - Works "OK" not great

Hello Jim – If you are having issues with your system, please call us at 800-749-4566 and we will be happy to help!
ID
#1848232 Review #1848232 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
LeafFilter North - Works "OK" not great

Works "OK" not great. Pine needles build up on mesh and I need to get on a ladder to clean them off every so often. Heavy rain runs over and under the gutter and snow builds up on top of gutter.

User's recommendation: gutters do not fill with pine needles - thats good.

LeafFilter North's reply to:

LeafFilter North - Almost $8000 for 82 linear feet of gutter

Hi Tim – Pricing varies on a number of different factors. For example, perhaps you need new gutters, or have more inside/outside corners, are in need of gutter repairs, etc. With that being said, customer satisfaction is extremely important to us. If you have any further comments, please do not hesitate to call us at 800-749-4566. Thank you.
ID
#1836908 Review #1836908 is a subjective opinion of poster.
Loss
$1
Preferred solution
Let the company propose a solution

I will never get back the 20 minutes it took for the estimator to show me a quote for $7990 discounted to $5313 to put 82 linear feet of gutter (41' on front and 41') with four down spouts. I asked the guy if this looked like a neighborhood where people spend $5K+ on 80' of gutter.....his face turned red and literally stormed off. The thing I feel bad about is the elderly you pray on......

User's recommendation: absolutely not.

LeafFilter North - Polite and Professional

There was no high pressure sales pitch. The price was very reasonable. We met with the sales person on a Tuesday, we told him we wanted to move forward in that meeting and the LeafFilter's were installed the next day. The installer was polite and professional. I would recommend this product to my friends and family. C. Forte – Nashville
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1856100 Review #1856100 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - Filter clogs and make the gutter inoperable

Hi Gerald – We have every desire to address your concerns and provide a solution. Rest assured, we have sent your information to our dedicated service and support team. Someone will be reaching out to you shortly. Thanks!
ID
#1830010 Review #1830010 is a subjective opinion of poster.
Loss
$200
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North - Filter clogs and make the gutter inoperable

The reason I bought "Leaffilte"r was to avoid climbing up latters (I'm 75 years old). After a few years the "filters" clogged causing the gutter to be inoperable - the water flows over the edge.

I might as well have not bought the product or REMOVED the gutters.

I was told they would clean the gutter if needed. Not so.

After "filter" installation, the screen becomes a part of the gutter.

I spend money paying a neighbor to clean the gutter screen.

User's recommendation: DON'T SPEND SEVERAL THOUSAND DOLLARS ON THEIR "FIX".

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Hi Marty – We’d definitely like to look into this further. We have forwarded your information to our service and support team. You can expect someone from your local office to reach out to you shortly. Thank you.
View full review
ID
#1829659 Review #1829659 is a subjective opinion of poster.

LeafFilter North - Highly Recommended

Kevin, the sales rep was honest and forthright, We struck a deal I thought was fair deal and an hour later the installer I believe his name was Adam came 5 hours later he was gone done!! I was very happy and recommend to my friend what a job you guys did. Very satisfied customer Ron B.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1856098 Review #1856098 is a subjective opinion of poster.
Location
Seattle, Washington

LeafFilter North - Great

Had Leaf filter at my home about two weeks ago. Want to commend the service tech who did the work. Alan Turman was diligent in getting this job done. The weather was not good. We have a metal roof and it had snowed the night before. He worked in the cold was considerate by cleaning up his scraps. Cleaned our gutters and hauled out trash. Very very hard worker. Real asset to the company. We are really happy with the product also.

User's recommendation: Good product.

View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1825861 Review #1825861 is a subjective opinion of poster.
Location
Indianapolis, Indiana

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
Alan- we have forwarded your comments to our service team so they can look into it - we will have someone reach out ASAP to confirm the cancellation. Thanks!
View full review
ID
#1820604 Review #1820604 is a subjective opinion of poster.
Location
Upper Merion, Pennsylvania

LeafFilter North - Very Happy with the Leaffilter Gutter Guards!

The LeafFilter Gutter guard installation was completed to my complete satisfaction. The installer was quick and efficient. – William C. – North Virginia
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1856096 Review #1856096 is a subjective opinion of poster.
This is the second use of LeafFilter for us. We had it installed on our previous home and it worked perfectly. No problems at all. We were also able to transfer the LeafFilter warranty on the home we sold onto the buyers as an added selling feature. We recently moved...
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1856092 Review #1856092 is a subjective opinion of poster.
LeafFilter North's reply to:

LeafFilter North - I had my gutters taken care of by Leaf Filter in Dec 2019 very happy at that time for their prompt service and work . Now Feb 2020 i am disappointed in the sealing of some cracks that are leaking . I

Linda – Unfortunately our phones were down for a few hours yesterday – we are sorry for the inconvenience! Please try us again at 800-749-4566, or, we can have someone reach out if you are still having issues.
ID
#1811446 Review #1811446 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

I have called customer service numerous times and have not been able to get thru because of a recording .I just want this fixed so how do I get to talk to someone to talk to ?? Im not sure who all sees this so I donot want to give out my personnel info ex phone # address.

LeafFilter North - LeafFilter Installation

The installation was done in a superior manner. Installer was courteous and efficient and knowledgeable about the product. It took approximately half a day to complete the job and do the complete cleanup afterwords. I am very satisfied with the installation and am awaiting a rain to see how well it cleans the leaves off the roof. – Don S.
View full review
Testimonial

LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1856087 Review #1856087 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer
LeafFilter North - Worst customer service I have ever had any dealings with ever!
Hi Irvin – We understand your concerns and have escalated your comments to our corporate service team. Someone should reach out to you shortly to discuss further. Thank you.
View full review
ID
#1803107 Review #1803107 is a subjective opinion of poster.