LeafFilter North's reply to:

This is the worst experience I had ever had with a company and I have dealt with many. I am an unsatisfied customer

We understand your frustration, Ria. It’s important to us that customers are more than satisfied, and we would like the opportunity to discuss this with you directly. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 800-749-4566, or email us at support@leaffilter.com.
author's review
ID
#3375059 Review #3375059 is a subjective opinion of poster.
Pros
  • Good idea
Cons
  • Bad installers and horrible product
Preferred solution
I want the mold spore removal paid for. As soon as the filters were reinstalled the odor started to slowly go however t is recommended that I get the spores taken care of.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Due to the sheer incompetence of the first installer water was able to enter my home. Now I have to deal with spores in my walls.

Your product also does not help when pine trees are around. The designer really needs to go back the drawing board and come up with a different or improved product.

I not only wasted money on the filters, I also now have to pay to remove mold spore from behind my walls. I am truly disappointed with your services from install to reinstall this process was truly the worst.

User's recommendation: DO YOUR HOMEWORK. Read other reviews and look at the photos some people provided.

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Promise made, Promise kept

From the sales process to the installation, service has been the best I have seen in years. I needed some gutter repair done had received an estimate from a gutter company. LeafFilter said they would seal the gutter, reattach a downspout and install the LeafFilter protection. The cost of LeafFilter was about the same as the gutter repair quote that we had received and included the repair and installation of the gutter protection. I am a huge fan now of LeafFilter and cant speak highly enough of Mack Davis the salesman or Tyler who installed it. Thanks LeafFilter, you are the best! - Jim G.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3381182 Review #3381182 is a subjective opinion of poster.

Off the Ladder

Water where it is not supposed to be is one of my major gripes of adult life. Teetering on a ladder is another. I fully expect that Leaf Filter will help address both of these. Except for writing a check, our experience with Leaf Filter has been wonderful. The sales staff, while persistent, was not overbearing. Sales materials were clear and helpful. Our questions were fully answered. Installation was was done professionally and cleanup was excellent. My wife says the best thing is that if something goes wrong, she can call Leaf Filter to remedy it and I won't be on a ladder. - Greg E.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3381180 Review #3381180 is a subjective opinion of poster.
New Reviewer
LeafFilter North's reply to:

This is not our standard and would like to discuss this with a team member directly, Travis. Please contact us at support@leaffilter.com or if you prefer, please visit https://www.leaffilter.com/contact/ and a team member will reach back out within 48 business hours....
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#3358600 Review #3358600 is a subjective opinion of poster.
Location
Lynnwood, Washington

Terrific Product

The team arrived on time. They carefully removed my old gutters and repaired some wood rot to my fascia boards. Then they installed my new gutters and the leaf filter gutter guards. The color match of the gutters to the house trim was amazing. It looked like they were painted the same color. The gutter material arrives as a spool of aluminum. It is run through a machine that presses the flat aluminum into the gutter shape. It is a continuous piece so there are no seams in the gutters. Therefore, no leakage. The team made a few alterations that I asked them to do. Overall, the installation was great. I highly recommend leaf filter gutters and gutter guards. - Marvin S.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3381177 Review #3381177 is a subjective opinion of poster.

The salesman came to my home and gave me a quote after sizing up the measurements and condition of my gutters. He gave me the winter discount saving me over $1500 and when I signed he called in the order and the supervisor with a crew showed up next day with snowstorms...
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3381172 Review #3381172 is a subjective opinion of poster.
LeafFilter North's reply to:

Great installation team

We are so happy to see your LeafFilter recommendation. Thank you for sharing your experience.
author's review
ID
#3317285 Review #3317285 is a subjective opinion of poster.
LeafFilter North - Great installation team

Two gentlemen showed up promptly for the installation. Very courteous, very efficient, very professional and very quiet.

The installation of the gutter guards was done in a timely manner.

The two installers reinforce the good image of Leaf Filter company.

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LeafFilter North's reply to:

TERRIBLE!!!

We'd like to get our support team involved right away, Sheila. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 800-749-4566, or email us at support@leaffilter.com. We look forward to speaking with you soon.
author's review
ID
#3316846 Review #3316846 is a subjective opinion of poster.
Cons
  • Having to rake ice from gutter in winter
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer
LeafFilter North - TERRIBLE!!!
LeafFilter North - TERRIBLE!!!
LeafFilter North - TERRIBLE!!!
LeafFilter North - TERRIBLE!!!
LeafFilter North - TERRIBLE!!!

In the fall, leaves and debris collect on them every bit as bad as without. I called in the fall of 2021 and had them come out.

They cleaned them off, said they couldnt adjust them, and to call each year to have them cleaned. NOT what I paid for! An even bigger issue is ICE in the winter. Not only does a thick, at least 5-6 inches of ice form along the roofline because the snow and water have nowhere to go, it leaks behind them, and I have terrible ice all down the front of my house, which is wood siding and is getting ruined!!

They are flat across, no angle and in the fall I was told they cannot be adjusted!! These are a ripoff!!!

User's recommendation: DO NOT BUY THESE!!!!

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LeafFilter North's reply to:

Not at all happy with this company

This is not our standard and would like to help, Sherri. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 800-749-4566, or email us at support@leaffilter.com. We appreciate your cooperation as well as the opportunity to resolve this for you.
author's review
ID
#3312958 Review #3312958 is a subjective opinion of poster.
Cons
  • Customer service is the worse possible repairs does not get done
Loss
$6
Preferred solution
Tempted to put all the above. But really just want the work we paid for done and done correctly. The stress this is inflicting is unbelievable.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website.

Verified Reviewer New Reviewer

Gutters installed without the leaf guard we paid for. Gutter pulled away from building.

Nothing but the run around with empty promises to fix the issues from customer service. Been getting the run around since Dec and its now Feb.

Still not getting any help. Nearly $6000.00 is not easy money for us and to get treated this way is beyond unacceptable!!!

User's recommendation: If you do the work yourself. Otherwise definitely look for someone else to do the work.

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Fantastic Company!

I’m very happy with the product in the installation. The installer was friendly, professional, worked diligently on completing the project, answered all my questions thoroughly and in a way I could understand them, my house and my yard were cleaned up when installation was completed , it was as if he was never there. He was an excellent representative of your company, I’m glad I chose Leaf filter. - Tom
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3381170 Review #3381170 is a subjective opinion of poster.

LeafFilter did a excellent job on the…

LeafFilter did a excellent job on the installation of new gutters and leaf filter guards. Color matched great to my house. Highly recommend them! - James S.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3308725 Review #3308725 is a subjective opinion of poster.

I love my gutters

I love my gutters. They do a great job. The process was simple. The installers were very friendly. They did a great job with the install and clean up. Also, you can't beat the transferable warranty. - Amanda W.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3308724 Review #3308724 is a subjective opinion of poster.

LeafFilter was great!

LeafFilter was great! The guy showed up early. My gutter was not pitched correctly so he fixed it so it would drain properly. He sured it up like new and of course put the filter on, so now I have a "like new" gutter. Very satisfied! Great value too. - Frank C.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3308723 Review #3308723 is a subjective opinion of poster.

Our experience was wonderful

Our experience was wonderful. The salesperson was on-time and very respectful and informative. He explained and answered our questions. The scheduling was set up quickly and our installer was efficient, on-time and also very respectful. - Diana K.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3308721 Review #3308721 is a subjective opinion of poster.

The total experience was great!

The total experience was great. Easy contact form, simple appointment process to get started. In-home presentation was a pleasant experience. Very knowledgeable presenter and extremely personable guy. Information provided was concise and easy to understand, made the decision very easy to make. The install process was incredibly good!! That guy was a real pro. Worked in cold weather, never missed a beat! Cleaned up as he went along and did a great job explaining what he was doing and how it all worked. I will recommend LefFilter to everyone I know. Thanks for a great customer experience! - Robert J.
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LeafFilter North is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.
ID
#3308716 Review #3308716 is a subjective opinion of poster.