Reply by LeafFilter North

So sorry to hear about this, Tammy. We definitely want to ensure your parents are wholly satisfied. We passed on your message to our support team, so someone should be in touch with a solution.
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I have pics how they bent my parents shingles on roof installing the filters on gutters. Left them like that, i happen to get on roof and found several compromised shingles that could potentially cause more damage to soffit and or over hangs of roof.

I caulked them until this co. Could return to fix. Then my parents were told by co. They were not replacing the shingles and they would only return to put more caulking on damaged areas.

My parents are older and close to 80 yrs of age. Their roof was NOT like this on the Co.'s Arrival.

This is how they treat consumers, and older ones on limited funds living on SS. In pics all the shinny spots are caulked shingles they bent and compromised and will not fix properly..These shingles were bent and broken.

User's recommendation: This Co. Does not fix their screw ups.

Preferred solution: Replace ruined bent and compromised shingles.

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